Others have said it and I'll echo there comments -- this place is dope!…read more Forget the big boxes - you get the same products and just as good pricing here - but you get a family biz., great service and a chance to keep the $ in your community. I'm new to town and have had nothing but fantastic experiences shopping here.

This place is amazing. 10 stars. Have been coming here for 20 years (I'm 32 now). Someone needs…read moreto give the OG guy a golden retriever puppy and a huge tip.... Someone really works hard behind the scenes and I think it's him. But the guy looks sorta sad these days, I wonder what happened. We need to make sure this place stays around. Also..... they hire local kids to work the floor and everyone really goes the extra mile. Places like this really need to be recognized. Also... THE HARDWARE SELECTION IS UNBEATABLE.

The post road hardware is a great place to get your hardware needs. The prices are closely matched…read moreto home depot prices and you don't have to leave town. I had a small project to do in my yard and was hopeful they would have what I needed and they did :) The owner is helpful and a great guy. I would recommend this store to everyone.

Stopped in for a couple of items. Was met by the usual friendly and helpful greeting. But then I…read morenoticed a he store has been renovated first floor and the new downstairs. The store looks awesome! Great job! Gonna stop in more often!

Had to get a copy of a key made....great service and very friendly staff. Also bought a delightful…read morepumpkin!

I've shopped here weekly for over 30 years. Great convenient location, super knowledgeable sales…read morestaff and they are expert at matching and mixing paint!! Always a pleasure. I do my best to support local business and it's easy with this one. You can buy what you want, in sensible quantities at a reasonable price. Spars me the trek to the big box "stress mess". Thanks everyone at Millwood hardware for being the best!! Also: I usually leave laughing , never a charge for that.

Great to get your window and door screens fixed!…read more Oh - and it's NOT Home Depot!

Feb. 2026 - they may not have extra wide aisles and huge shopping carts…read more What they do have is a huge and varied inventory. Not just a "take it or leave it" feeling. It reminds me of an old-fashioned hardware store; where you didn't have to buy 100 nails, if you didn't need that many, Besides the expected tools and hardware, they also have gardening supplies, plant specific potting soils, and fertilizers. Charcoal and propane grills. Fireplace pellets, water softeners, and plenty of salt for the snow. They have a few toys for kids, and some culinary tools, the kind you'd expect in a place like Williams-Sonoma. The staff is available and will come over to offer assistance if needed. They also know what they're talking about. They're not glorified check out clerks. So you don't get some mumbo-jumbo answer because they don't know the answer! Someone mentioned that their prices seem high; they seem fairly reasonable to me. After I've found what I'm looking for; I enjoy wandering around the store just to see what's there. It's discovering novel items, or something you've been looking for, but couldn't find in the expected venues that's most enjoyable.

My husband went in there at 7:30 am hoping to find a part for a ceiling fan…read more He showed the part to the girl that was working there. She took him straight to we're the part was that he needed. Came home he installed the part works perfectly. Great customer service. As always husband says best hardware store ever

Such a great place for all of our home hardware needs. Clean organized and big! Great family…read morerunning the place - they are always so friendly and helpful. Support local and go to Hales. :)

Best hardware store in Newburgh. Well it's he only hardware store so it's got to be the best, but…read moreit really is a great store. Clean well lit organized. Family run very friendly people that own and run it. They are always very helpful.

Absolutely best service & most knowledgeable people around I…read moreneeded a stackable washer/dryer asap & they took care of fitting me in within a couple of days So appreciative!

In short: the customer service here STINKS! I took my Toro weed trimmer (aka weed whacker) in to…read moreBerger because it stopped working a year after I purchased it from them. The salesperson I talked to wouldn't even look at it, or even ask another associate to look at it, and told me that I should find a Toro store to have it fixed. When I mentioned that I bought it there and that I was told to bring any item I had a problem with back to the store, the associate just shrugged his shoulders as if to say "so what." Later that day, I spoke to the store manager, Paul, who said that I could bring the weed trimmer in the following week and he'd be happy to exchange it for a new one. Paul even told me that the associate I talked to did not follow store policy and that's not how handle those situations are supposed to be handled at the store. When I went back to the store on the pre-arranged day, Paul brought out the owner of the store, Chris, who told me that I do have to take it to a Toro store and that he wouldn't exchange it as I was promised by the store manager. Why would I buy a product from Berger if they are just going to wash their hands of it when it malfunctions? If I buy a car from a dealership, that dealership deals with the problem car and tries to help the customer with the vehicle. I have bought a lot of stuff from Berger because I wanted to buy local. Now I'm going to tell everyone I know about this and urge them to go to Home Depot.

I dunno what the other reviewer is talking about, maybe he was having a bad day - had a great first…read moretime experience over the weekend. They were able to help me with polyethylene tubing that big box stores weren't able to - they cut me off a piece of tubing so I didn't have to buy 100' when I needed 10'. Friendly service, they took their time. At checkout there were a couple of old head customers to chat with who were also friendly. Reasonable prices. For being as small as the location is they have a LOT of selection.

overpriced and old junk fittings. save your time and money and go to Home Depot or Lowe'sread more

Great place if you are doing small jobs and need advice. Very helpful staff and similar or better…read morepricing on many things to the big box stores. I regularly get paint, screws, light bulbs, etc. The only thing they didn't have was an inexpensive small orbital sander to refinish one wood table top. Their stuff was higher quality for greater usage but it wasn't worth it for just one table. And their cabinet hardware selection is small. But everyone in there is super nice. Highly recommend.

Not worth the time nor money. I walked in today looking for presents for the holiday season-- my…read morefamily is very into power tools and home projects. Unfortunately, the prices were extremely high and the employees seemed to be fooling around in the back. Will not be visiting again.