True Value of New Paltz is the first place you need to go to for any project. The staff is awesome…read moreand they provide helpful expert advice at no cost. I have been coming here for 10+ years, always first before Lowe's because it is so clean and easy to navigate. Eileen seems to know everything about the store from memory. Andy and Brian don't sit still, they are always flying around helping everyone find the right stuff. I recently went there looking for furniture hardware to fix my bed headboard, right before the store closed. Glenn and Lou both helped me design a new bolt/nut setup to fix the pieces with stronger parts so it wouldn't break again, while using the existing drilled holes so it looks perfect. I was the last customer out as they were shutting off the lights and then I heard it was even Lou's birthday...stayed late to help me with a $10 purchase. This is how True Value earns the loyalty of their customers and takes the stress and uncertainty out of the average DIY jobs. Glenn and Lou could tell how important this repair was to me, and they gave it the same attention as a major renovation. It is amazing how cheap it can be to fix/maintain things instead of buy new ones. Take some digital pics and bring to the store and tell the crew to give you whatever you need to tackle the project. Be sure to rent tools from them too, so easy and cheap! They will even deliver the equipment to your house for you. Get Benjamin Moore paints from them too, good stuff lasts longer than junk and requires fewer coats...your time is valuable!

Very helpful and friendly staff, eager to assist you in finding what you need. Nice, clean,…read morewell-organized store. Dog-friendly.

I came in to have touch up paint prepared for me. The man who blended the paint for me is like a…read moregenius. The touch up paint is such a perfect match for the paint on my porch floor and porch steps that you cannot see the touch up spots. I am thrilled with how this turned out.

Great place with very knowledgeable and helpful staff. They can also order stuff for you.read more

Other than the paint department nobody is willing to help you. Staff pretend to be doing little…read morejobs but their disdain for customers is clear. The paint department has/had one man who was a lifesaver and sooo helpful. I dearly hope he's still there. Otherwise, when you walk in, you're on your own. Just like a mini version of one of the two big box hardware stores. There are many Williams stores and the main one in Durchess Co is excellent. It's just a shame the one in question is so poorly staffed.

I had the pleasure of spending a day with a dear friend in Beacon, and Brett's Hardware was our…read morevery first stop. We were instantly so impressed by the store, but even more impressed by Dee! Her warmth, kindness, and incredibly personable nature completely blew us away from the moment we met her.Dee went entirely out of her way to help us, providing the absolute highest depth of customer service. She shared invaluable local insights about Beacon, giving us great directions on how to navigate the town, catch the bus, and find the absolute best coffee spots. She was the very first person we met on our trip, leaving a lasting impression that beautifully set the tone for an absolutely wonderful day. Because of how wonderful Dee was, we are already looking forward to returning to Beacon and making sure to shop at Brett's Hardware again! Thank you, Dee, for your unforgettable kindness!

This is a store I go out of my way to shop at. I don't know whether I can get certain things at a…read morebigger store like Lowes or Home Depot for less expensive, but I honestly don't care -- the folks who work there are super nice and knowledgeable and take their time to help you find something. There's also always someone there to help me bring the heavy stuff to the car, and no one will accept a tip -- "happy to help" seems to be their tag line. They're also great about referring customers to other local businesses if they don't have something I'm looking for. A recent example was I was looking for a hori-hori (google it, it will change your life). They had some tools that looked similar and probably could've sort of done the trick -- but someone working there told me where I could find an actual one on Main Street. Found it, bought it -- and told the folks working there how I learned about them. Builds community and relationship as opposed to competition. Dig it. These folks are my go to -- highly recommend them.

Woodstock Hardware, on Tinker St., is the store for you if you're looking for a complete shopping…read moreexperience as they have a gazillion products that can fulfill nearly any homeowner's needs spanning two floors and every inch of the space here is used. The 1st floor has locks for doors, bathroom items, tools, painter's tape, light bulbs, as well as pest control products, even paint swatches and so many other items. The second floor also sticks more hardware items but, you'll also find storage bins, kitchen and bathroom items including liquid hand soap. I just named a few items- but again, Woodstock Hardware will seriously help you if you're in a jam. As for prices, well.....we paid for convenience. Not complaining. The young gentleman who helped tremendously the day we visited was very pleasant and offered excellent advice when we needed it. Plus hubs and I were impressed by how this hardware store is practically a one stop-shop for almost any home situation.

Woodstock hardware is an amazing old fashioned, ( ie easy to find what you need store) where you…read moredon't need to walk 500 isles to find it! The day I ran into the store Mike walked me to everything I came in for and man he is the best employee any store has ever had! I love this store and will be shopping here whenever I am in Woodstock!!!

First time in this store . I don't live near but. The young lady at the register friendly…read more Knowledgeable. The store was immaculate. And gD what I wanted

Pine Bush True Value managed by Alan is about as good as it gets. Alan and his staff are an example…read moreof how to properly handle customer service and be a part of the community, not just a big box store that could care less. Part of the community? Yes. How? I am glad you asked. True Value of Pine Bush sells wood pellets by the ton. In August, Alan will start making a list of how many tons you wish to buy, take a deposit and let you know when they can be delivered. He does not make a whole lot of money off the pellets, so why does he do it? He has told me that some of his customers have been buying from him for years and depend on him. He could easily just not have pellets because they are heavy, a pain to store, and take up space but his customer's need them. I happen to be one of those customers. Because of those wood pellets, whenever I need something, my first stop is True Value. If you are starting a business or already have one, stop by True Value of Pine Bush. Walk around a bit. Count how many times you get asked if you need any help. Count how many times you get a nod and a friendly "Hello". Alan's staff not only knows where every product in their store is, they know what they are talking about. I am glad to have a store like True Value in my hometown that also happens to be a shining example on how Customer Service is done right.

They have a good selection and nice to have a store close by for supplies.read more

From the owner: we are a full service hardware storeread more

Just wanted to say thanks Bob and the folks at Nailed it. This is why I love dealing with a family…read moreowned hardware store versus the big guys. It just was a good experience. I was helped over the phone, came in, got an education and great service. I will be coming to Nailed it for any needs I have in the future. The shear pins worked like a champ. Keep on giving that personal touch!

Great local paint and hardware store. Corinne is awesome and always a friendly environment. Support…read morelocal business and give them a shot before going to the big box stores.

This is your typical hardware store that every town use to have. Unlike the big franchises this…read moreplace is small and will have all the essentials you need. Prices are decent and the staff will help you find whatever it is that you need. This is not a tourist store as it caters to the residence of the area

If you're in the market for food+veg, there's Sunflower Market or Sundrost Farms in town. But what…read moreabout all those other must-have home essentials you might need? Then you come here. This Houst & Son on Tinker St in the heart of Woodstock is independently owned- falling within the fold of the True Value brand. We've relied on these folks for years especially when we've stayed at a local B&B with access to their grill then come here for a bag of charcoal briquettes. We'll still get those- but now as things have changed for us, we're getting kitchen items, cast-iron skillets, etc to use on weekends when we're in town. The right side of Houst is dedicated to kitchen items such as cutlery, cleaning supplies, pots+pans, serving spoons, welcome mats+other outdoor items. The left side has painting supplies, plumbing products and other DIY projects that need seeing quickly. For bigger home improvements, ask. Price? It's Woodstock. I'm not driving out of my way to save a a few dollars. But, these folks have a rewards system which you can accumulate and use for future purchases. As far as service, it's unbeatable.