Please be careful buying a car from here. Always ask for the carfax. I bought a vehicle that had…read morebeen in a real bad accident. Ended up having a leaking roof, damaged passenger door handle, no interior lights. I'm not finished.. after having the vehicle for about 2 months we got hit by a driver that ran a red light. Impact was bad enough to have air bags deploy if there were any. I feel like they take advantage of people that are in need. Yes I still owe them for my deposit, in which they lied to the finance company about how much the down payment was. It all started with straight lie from them! So just be careful if you buy from here! Great people just shitty cars!

This dealership is very dishonest. My husband & I drove to this lot last Friday, spoke to Eric the…read moreowner. He offered us a deal on a Lincoln MKT (labeled as Lincoln Town-Car, with over 300,000 miles). We liked the deal. He asked us to bring the paperwork by Monday to get the process started, & so he could have time to do some repairs on it (severely cracked winshield, struts, and loud tapping sound in engine). No problem, we agreed. And he knew we would bring the down payment in the following Friday (8/17, today), so that we could pickup the car. Dropped all paperwork off on Monday to Walter his partner. Called on Tuesday to check on status of repairs. Walter said the mechanic was working on it. Visited again on Wednesday, car was still sitting on lot. Called numerous times to speak to Eric, unreachable. Called Thursday morning, Walter said it was out at the mechanics getting repaired. Asked if it would be ready by Friday, he said yes. Went by the dealership Thursday afternoon to try to talk to Eric. Car still sitting in same spot. Eric said the mechanic was backed up with work, but would be ready by tomorrow. I called later on in the evening, trying to get the info on the car to give to my insurance, but no return call from Eric. Voiced my concerns to my husband about the lies & mis-information from these guys. But he still wanted the car. Got paid today, called Eric, not in office. Walter said they have to order the struts, & no other repairs have been done yet. What!!!! Then asked did we have down payment. Yes!!!. Asked him to have Eric call, but he didn't. Told my husband let's look for another car somewhere else. Reluctantly he did. Call to get a clear answer if they were selling us the car or not because we were looking elsewhere. Matthew the lying rude salesman said he doesn't want to sell us the car. A CLEAR WASTE OF TIME!!! Now I understand why it's no one running to this dealership purchasing cars. STEER CLEAR OF THIS PLACE. VERY DISHONEST!!!

We bought a 2016 dodge challenger from this car lot and we found damage on the left rear panel…read more This car lot said there was no damage at all and maybe my son created the damage!

I came in here just to look around because I saw the amazing line up on the lot. This was possibly…read moreone of the best decisions I have ever made. The hospitality, service, environment, and selection is some of the best I have seen in over 20 years. They are a family-owned business and are doing passionate in what they are doing. If you are ever looking for a car wether it is a little older or a new model, I would highly suggest giving them a shot. You are guaranteed to get a price better than the competitors in their area. Ask for AT or Kash if they are available and they will give you the best overall experience. I'm very grateful I have found a place I can finally trust and not get scammed on such a big purchase.

I bought my sonata from here,…read more It's a great place, if you make some rapport with the service advisor, they help you out. Granted the labor costs is ridiculous at any dealer, I'm planning on going here until my car goes past 100,000k. The service advisors are pretty great, they don't feel like they're trying to siphon money from you, lol better experience than sterling McCall hyundai.

I had an appointment for 10 am to look at a vehicle that I confirmed with the dealership was there…read moreand available. Drove an hour and a half to find that it wasn't actually there. We looked at some other vehicles, all of which were very dirty. I even found a Pap smear test in one vehicle They tried to charge 800 dollars for tinting on a vehicle they likely didn't do. If they don't even actually clean their vehicles, I'm guessing that they bought the vehicle with the tint on it and tried to charge me for it. They also were super sketchy, changing verbiage between offers to make things look better, and trying to charge for paint protection on a used car that already had chipped paint. Overall not very professional and a huge waste of time. I found a much better dealership I bought a nicer car from for cheaper the same day.

Scum, if you want to get the run around and false advertising go here. Nothing but scammers. The…read moremouth piece on those employees will have you convinced but be smart about it if you decide to buy a car from them. They aren't honest.

Veronica was really helpful! Very sweet and friendly and let us look at the car and test drive it…read morewith no pressure.

My sales person haley was awesome she helped with the sale and explained all my options and also…read morehelp with my in house financing she is just the best

I purchased my vehicle in October 2024. I was super grateful because I do have challenges with my…read morecredit. However, since purchasing the vehicle. There has been mess up after mess up. Although I make my payment there is still the notification in my car as if I didn't pay it. If the payment is not made there is a "kill" switch and the car will not start. Each time they have done that has been in error. I have to call and then get a rude person telling me they don't see my payment and then all of a sudden, they see the payment. If you have any other choice go to a different dealership. Challenged credit or not. Very frustrating

Update: Matt the service manager fixed all of my original concerns. He had me drop my Jeep back…read moreoff. He inspected it cleaned it very well and credited back my overage. Now that is what I call excellent customer service to turn a bad situation around. I will Definitely Be back. Thanks Matt for taking great care of me. Updated to 5 stars plus Original post: I drop my Jeep off and it takes 4 days to look at. Of course it is nothing the warranty covered because they can't replicate the transmission issue. I'm not sure they even tried. How I know this is they never inspected it as they said because they didn't drive it 50 miles as they said To inspect it after a very expensive tune up. Supposedly they drove it a lot to try to replicate the transmission issues. I dropped the Jeep due to check engine light on that we thought was due to the transmission or linkage. The transmission issue isn't fixed. And my vehicle is not inspected. Also not washed like they claimed they would and 9 days later I have my Jeep back no inspection now I have to drive expired 50 miles to get an inspection.

i would like to file a complaint on the MANAGER Christopher not only for showing no compassion for…read morea customer who has 3 kids , I work a single job and was FORCED to spend $5,000 At the Finnegan Dodge dealership Rosenburg unexpectedly !! to keep my car running . Before getting my vehicle repaired i had a sit down in Christopher office with my youngest baby . and i express to him that my car unexpectedly went out on me and major repairs needed to be done . Through the diagnostic test from Finnegan Dealership. I express to Chris i do not have $5,000 upfront for the repairs but i can make payments. He Stated to me that he understands and out his mouth he stated . 1. I do not have to make a deposit for the repairs to began. 2. I can make deposit payments on the bill when i am ABLE TO . 3. I will not have to pay a storage fee 4. They will fix my car It's been about 2 1/2 months and now i have brought my balance down to 2500$. And through each month that has passed I have been paying earnestly and honestly as I need my vehicle back just as much as Chris wants the balanced paid down. But HARRASSING me for the last 2500$. Shows he truly has no compassion for the customer or their livelihood nor cares about what the customer situation is going on. He keeps expressing I need to "accelerate the payments" I need to accelerate the payments". If I was going to be harassed about an unexpected 5000$ !! that I did not have starting i would have gone somewhere else who understands a customer and realizes that 2500$ PROMISE MONEY is not hurting a BILLION DOLLAR COMPANY ! I want to speak to the supervisor /CEO/ AND everyone over this facility My contact Hawkins.lemichael.lh@gmail.com I will be going to the Finnegan Dodge Rosenburg this week to make ANOTHER PROMISING PAYMENT and i want to talk to CHRISTOPHER BOSS!!

@Shottenkirk Fort Bend Kia, I had a good experience as a first-time Kia owner. I called earlier to…read moreschedule Oli Change, Tire Rotation... etc... maintenance, and I wanted to clarify a few concerns. *Yes, everything that everyone else mentions about the location is true.* Kameron (my service adviser) answered all of my questions and after a few hours, I left with a positive reaction to being here. Check them out

I spoke with Archie, the General Manager, at 5:34 p.m. today regarding a 2025 Kia Sportage that was…read moreposted online. We discussed the price, warranties, mileage, features, and options on this loaner vehicle in detail. I made it clear that I was coming down to see it and purchase it today. Archie even told me to ask for Mickey, the Sales Manager. When I arrived, Mickey had no idea I was coming--he was not expecting me. Once we sat down, I was told the vehicle was actually loaned out and not even on the lot. Additionally, the vehicle had 6,000-7,000 miles on it, not the 3,000 miles advertised online or confirmed over the phone. They attempted to "make good" with another deal, but it wasn't even close to comparable. This is a textbook example of deceptive marketing and bait-and-switch tactics: lure customers in with an attractive offer, then try to sell them something more expensive. What's worse, the General Manager, who knew I was coming, did not even have the courtesy to speak to me or apologize for wasting my time. Buyers beware when dealing with this dealership in Rosenberg, Texas.

Company is terrible just from the start of the entrance it looked like it only had the employees…read morecars out for sale it was super limited so I went around thinking I came the wrong way, nope I was wrong the back was the service area with ALOT of warn down cars in it and the side was cars smashed up with window stickers saying (not ready for sale) I decided to give them a shot cause I'm not the type to judge a book by it's cover I open the door and see all the staff stare at me with no greeting and I ask who do I speak to if I'm trying to get a car, one gentle man says (me) so I go to him to discuss the car I'm looking at give him all my information and few seconds in boom I'm not approved for a auction car, why is it that I'm approved for a new ass car but not approved for a auction car? How does that make sense? Not to mention the place itself was not in the best shape it looked like it was a worn down nail salon I'd say to please avoid but hey that's just me‍

They trap you into buying a crappy car. I went and brought a car from them, within the first week…read moreengine light on. I take it to them they said they fixed it the VERY next day it came back on. Took my car to them AGAIN , they said they fixed it and boom same exact thing the next day it's back on. So they will keep your car for days leaving you without a way to work since they don't offer loaners and will take their sweet time but they won't fix your car they will put a bandaid on it and you'll be stuck paying on it the next 3-5 years smh. Once again my engine light is on for the 3rd time within 2 months of having the car smh.

This dealership epitomizes slimy car salesmen. They said they changed the fluids & tires on all…read morepreowned vehicles. They didn't. They straight up lied. They slipped in a 1,000 warranty they knew I could not use bc it was already covered by the manufacturer. We discussed it 3 times. They lied, cheated & stole my money when I operated in good faith. Go somewhere else. I would give them zero stars if I could.

No on answers the phone. Been trying to pay my car note for 2 days. Bad customer service otp. Only…read morefront desk answers phone and she lost herself