Milk Lab - Cary

7 years ago

I am so glad I found this place. I love rolled up ice cream and you can get unlimited toppings which is super nice. You can also get milk tea and Capp milk tea with boba. It does get super busy. I wouldn't advise to come in if you get claustrophobic easily. read more

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Lalitha V.

Elite 25

169

484

8 years ago

Wanted to go here for a long time finally made it. We love Bubble Tea and this cute little shop is very welcoming and their tea is amazing. Please do check it out! read more

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Caroline P.

3 years ago

so good! the boba and rolled ice cream is delicious and the service is pretty nice! would recommend

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Margaret M.

151

8 years ago

So I've been back and forth with loving this place and being frustrated with the insane line. The brown sugar milk tea with mini bona and milk cap tops anything Starbucks can make, and it's priced that way. Having said that, it's wildly addictive and worth a 5 minute wait. More than that, and it's Divine Intervention that today is not the day. The line is proof of the quality ingredients, taste, and popularity. I will continue to go back, line permitting, and maybe try something else if temporary amnesia sets in. Still haven't tried the ice cream. The manager was kind enough to comp me for waiting way too long and finally just leaving. That told me they care about customers. read more

Business owner information

Sandy L.

Hello Margaret,…

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Danielle T.

551

9 years ago

Milk Lab is a great alternative for the ice cream lovers! They have many pre made combinations not to mention an abundance in toppings to choose from. We ordered the Campfire Delight ice cream and the Strawberry Milk Cap Tea. The Campfire Delight is suppose to be a chocolate ice cream with graham crackers, Hershey chocolate and marshmallow. It was just okay, would have been better if they used chocolate ice cream instead they mixed vanilla ice cream with Hershey's chocolate. The strawberry milk cap tea was great, very tasty and good size. My friend devoured it within 7min! Lol It was disappointing that they didn't have any dairy free options to gear to the vegans. I would suggest a fruit flavor gelato. Though I understand it's a Milk Lab. We arrived at 4pm on Saturday and there was a slight line. Five minutes later the line was out the door. The seating area is quite small for the amount of foot traffic, however, there is some seating outside. A lot of people were standing everywhere waiting for their number to be called. So it was quite noisy. If you want to relax I say come earlier in the day or sit outside. The decor gives me a California vibe. Very airy and simple. Prices overall range from $3.25-$6.47. read more

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Natasia B.

236

7 years ago

The service was great. Staff was attentive and teamwork was awesome! The drinks did not disappoint. I highly suggest the strawberry matcha!!! read more

Milk Lab - Cary - Super cute wall mural - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

Milk Lab - Cary - Strawberry matcha milk tea with strawberry jellies. - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

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Shreya P.

Elite 21

147

121

181

7 years ago

Omg such a cute and innovative dessert spot! I moved her a couple weeks and I have already even twice! They had really creative flavors, which you can mix and match, basically make it your own! The cups they use are reusable! Definitely worth a visit if you are in the area! read more

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Nadia C.

3 years ago

Milk Lab needs an award for the best ice cream. I have gotten the birthday cake ice cream and the Thai tea with tapioca pearls. The birthday cake ice cream is THE BEST ice cream ever! I have literally never had ice cream better than Milk Lab's. I like that they allow unlimited free toppings. Sadly, I cannot recommend the Thai tea because it has a bitter aftertaste and I wish that the tapioca was less hard and more sweet. One thing to be aware of is that sometimes there can be a bit of a wait. But I would still recommend! read more

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Janel L.

Elite 25

347

407

6 years ago

Looking for a place to satisfy our sweet tooth, me and my sister were happy to find this place only a few minutes from the KBBQ place we got dinner at. It's really cute inside, bright, clean and smells like heaven. The cashier was super friendly and helped us figure out how to order since we had never been before. We went for the brown sugar boba and the cookies and cream rolled ice cream. The boba was so delicious. It comes in a super fancy frosted cup and lid and I was surprised to see the boba is translucent instead of the traditional black. The boba was delicious, with the perfect chewy texture and the cream and brown sugar was tasty. I really enjoyed getting to watch them roll out the icecream, it was so cool to see. We got to have unlimited toppings and went a little crazy with it lol. We got pocky, teddy grahams, oreas and syrup. They really took their time, placing each topping so carefully and precisely. The finished product was almost too pretty to eat! But let me tell you, this is some of the best icecream I've ever had in my life. God bless the cow that gave its' milk for that icecream because it was seriously that good! read more

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Neltonia P.

Elite 24

169

459

7 years ago

This was my first rolled ice cream and boba tea experience and it set the tone and jump started my love for both. The staff was very friendly and since it was my first time, they took the time to explain the menu and ensured my order was complete with what I wanted. Tried their cookie monster rolled ice cream and the milk cap tea. The ice cream was so good and it had a different flavor than regular ice cream which I really liked. They were busy and with the smaller size of the restaurant, the line was out the door and seating was very limited. We were able to get a seat because by the time our items were ready, someone had just gotten up. read more

Milk Lab - Cary - Strawberry milk cap tea - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

Milk Lab - Cary - Cinnamon Love - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

Milk Lab - Cary - Choco Factory - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

Milk Lab - Cary - Campfire Delight - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

Milk Lab - Cary - Cinnamon Love and Campfire Delight - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

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Colby A.

4 years ago

I'll give it a 2 star review, it's ok but it's not worth the drive out to Cary. It's a interesting experience at least. The best way to describe it is, it's like the ice cream version of Starbucks. But the ice cream isn't all that wild. But the tea is ok read more

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J E.

192

3 years ago

We tried this place tonight because we wanted some different ice cream. It was fine but in my opinion there was nothing particularly special about it. I like the menu at Bumble Tea better and the ice cream is better at places like FRESH or Andia's. read more

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Amelia L.

Elite 22

1276

372

1480

8 years ago

One of my favorite bubble tea places in the Raleigh area. I got the brown sugar milk tea with mini boba, first off the boba is amazing. Although I wish I got less sugar, a little too sweet for my liking especially with the boba being sweet already. I do recommend the mini vs regular size boba if you're trying it out for the first time or if you're not truly a boba fan but just want the extra something in your drink. I've gotten the brown sugar milk tea at other milk tea establishments and this one was just as good! read more

Milk Lab - Cary - Interior - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

Milk Lab - Cary - Rolled ice cream - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

Milk Lab - Cary - Toppings for rolled ice cream - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

Milk Lab - Cary - Drinks in front of chalk wall menu - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

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Jasmine G.

6 years ago

I came here to see what's the hype about, I saw it online and I'm from Arizona so I told my fiancé let's go ahead and try this place I come here and get the strawberry matcha drink in my opinion it tasted like blended fish the two star is for the Thai tea ice cream that was good. read more

Milk Lab - Cary - Strawberry matcha drink - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

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Sarah P.

149

8 years ago

I had seen Milk Lab advertised on instagram, and wanted to check it out! It's a cool concept - pick a base flavor, and they combine the liquid mix and add-ins on a cold surface to make the ice cream in front of you. It's hand rolled and placed into the cup, then you can add however many toppings you like. The ice cream is pretty to look at and the flavors are fun, but there isn't a lot of room for toppings (if you're a toppings person - for example, you can't load it up like you would at a fro yo place). I am more of a soft serve girl, so the texture of the ice cream was more dense/hard than what I prefer, but it was still delicious and aesthetically pleasing. read more

Milk Lab - Cary - Birthday Cake with a few toppings - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

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Hlim R.

6 years ago

Love this place! I've tried several different types of drinks from here and loved each one so far. I will definitely be back to try their rolled icecream. Only con is they charge additional for toppings whereas vietnamese bubble teas, boba is already included. read more

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Tinn H.

408

186

848

7 years ago

Their milk tea is good, I'm very picky about bubble tea but this place didn't make me disappointed, their ice cream was good too, very flavorful and it wasn't sweet at all read more

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Abc D.

157

8 years ago

Tried matcha latte milk cap. So delicious and fresh! Can't wait to go back and try their hand rolled ice cream. Their milk cap is so good! The best way to drink it is not to mix it but sip the cap first then drink the tea with the straw. read more

Milk Lab - Cary - Strawberry oolong tea with milk cap - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

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Sunny H.

8 years ago

Very delightful little shop in a shopping center, very efficiently run and has two basic menus-- milk tea or a rolled ice cream. this place is popular, and there will be lines but it is worth the wait because this tea was the best milk tea i have ever had and the salted milk top foam was simply elegant and added such a smooth texture. highly highly recommend! read more

Milk Lab - Cary - oolong rose milk tea and strawberry oolong milk tea - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

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Heidi J.

Elite 24

221

325

7 years ago

Another place I've been hearing about and finally tried. Things I loved: -hip decor -fun flavors -unlimited toppings!!! -unique concept -delicious Things I didn't love: -cashier wasn't super friendly -kind of expensive Definitely a nice treat! Next time I want to try the tea read more

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Angela P.

Elite 23

286

188

145

8 years ago

Milk lab is my favorite Boba place in Cary. They have great drinks and also do rolled ice cream. You have an option of milk teas, teas, and fruit teas as well as boba and other fillings for the drinks. The shop itself has great seating and plenty of space to hang out with friends. They also have outdoor seating. read more

Milk Lab - Cary - Rose oolong milk tea with pearls - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

Milk Lab - Cary - Strawberry Matcha Latte with strawberry hearts jelly and boba - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

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John D.

5 years ago

Everytime i come to Milk Lab i have a great time, their drinks are so good and never disappoint. I need to try the rolled ice cream at some point that's gonna be a go to for summer. read more

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Nicole B.

5 years ago

Great place. The taro tea was good. Will definitely be back. They have a lot of options.

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Chrishonda J.

Elite 21

170

110

262

8 years ago

This strawberry fruit tea with fresh strawberries and blueberries blend with jasmine tea was amazing! I added strawberry heart shaped jelly. When I visited the Milk Lab it was busy and the cashier seemed rush. When I asked a question about the teas, she just pointed to the menu. I felt like she didn't want to help me. But other than that I enjoyed my drink. read more

Milk Lab - Cary - This strawberry fruit tea with fresh strawberries and blueberries blend. - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

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Ami J.

No answers yet. Be the first to answer.

101

102

8 years ago

Their claim to fame is organic milk. I'm not a big believer in the organic movement, but if you are then you should definitely try this place. That said, I like the boba teas from here. My favorite is the Rose Milk Tea and I have found that the organic milk is pretty good. This place is conveniently located for me. I've also tried the Oolong and the Hong Kong milk teas. I haven't tried the ice cream yet but at about 6.50 a serving I'll probably wait for a special occasion. read more

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Sarah C.

Elite 18

312

8 years ago

The rolled ice cream craze has made it's way to Cary and I think in the end it is just a craze. I prefer a simplistic regular ice cream versus the rolled. I found that the rolled ice cream had a somewhat starchy texture to it that didn't fit my liking. Also, it's quite expensive for ice cream ($6+) but you can get unlimited toppings and such. The boba and teas are pretty good. I got a lemon rose tea with boba and thought it was delicious, although on the sweeter side. I think there are other places that have better boba teas. The lines can get really long and the wait for the rolled ice cream even longer. They only have three slabs in which to roll the ice cream. Seating is also very limited and cheap. I've seen kids lean on tables and knock the whole table over. read more

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Jade G.

9 years ago

As an avid trier of new things I went for my first Milk Cap tea here at Milk Lab Cafe and I was impressed with just how layered the flavors were in this milky, creamy, iced oolong tea. This iced, unsweetened tea is topped with a frothy layer of organic milk and pink Himalayan salt. This beverage was worth the visit. My two young ones were there for one thing and one thing only, the hand-rolled Thai ice cream. I have had Thai ice cream before and I've really enjoyed it. It's pretty good here and the unlimited toppings are certainly a nice bonus. One of my favorite things was the lighting and open layout. The atmosphere is fast-paced but I didn't feel rushed or uncomfortable lingering or taking pictures ( I didn't linger but I did take pictures). The staff was friendly and the customers all seemed happy. Overall a nice place and definitely somewhere I would take friends or family for a nice treat. read more

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M A.

5 years ago

Just plain yummy. Glad this concept is here. Everything is fresh and presentation is lovely as well. Prices are tad high but it's a fun thing read more

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Ying L.

163

6 years ago

Excellent service and easy online order system. One of my favorite milk tea place in the area, and my weekly visit spot! read more

Milk Lab - Cary - Brown sugar - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

Milk Lab - Cary - Matcha - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

Milk Lab - Cary - Strawberry - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

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Jessica H.

7 years ago

As much as I love Kung fu tea, I love milk lab as well. I always get the Uji matcha latte with boba. Yummm read more

Milk Lab - Cary - Uji matcha - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

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Kendall L.

Elite 23

197

8 years ago

I ate here on a Sunday afternoon with one other person. These are my thoughts and observations. - It's tiny. I wouldn't recommend dinning in for parties larger than four. - I only tried the ice cream and it's expensive. - We waited 10 minutes for 2 cups and we were the only people ordering ice cream. That's ridiculous. - You get unlimited toppings. - The employees are charming. - The rolled ice cream is difficult to cut through with a cheap plastic spoon. I had to wait for mine to melt a little. - I wasn't wowed by my dessert. - The music was too loud. Overall, they ask a steep price for mediocre ice cream. I could go to Lowe's Foods next door and buy a pint of Ben and Jerry's for the same price and have had faster service. read more

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Sara C.

6 years ago

Nope. We went during covid. No masking and no regulation on how many people could be in the shop.

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Page 6 of 14

6418 Tryon Rd
Cary, NC 27518
Directions
(984) 200-0016
Call Now
Order Takeout or Delivery
Start Order
Visit Website
http://milklabcafe.com

Full menu

Hours

What time does Milk Lab - Cary open?

Milk Lab - Cary opens at 11:30 AM on Monday, Tuesday, Wednesday, Thursday, Sunday, Friday and Saturday.

What time does Milk Lab - Cary close?

Milk Lab - Cary closes at 10:00 PM on Monday, Tuesday, Wednesday, Thursday and Sunday.Milk Lab - Cary closes at 10:30 PM on Friday and Saturday.

Mon-Thu, Sun 11:30 AM - 10:00 PMFri-Sat 11:30 AM - 10:30 PM

Payment methods

Does Milk Lab - Cary take credit cards?

Yes, Milk Lab - Cary takes credit cards.

Food & Alcohol

Does Milk Lab - Cary have catering options?

Yes, Milk Lab - Cary does have catering options.

Does Milk Lab - Cary have a drive thru?

No, Milk Lab - Cary does not have a drive thru.

Indoor Amenities

Does Milk Lab - Cary allow dogs?

Yes, Milk Lab - Cary allows dogs.

Outdoor Amenities

Does Milk Lab - Cary have bike parking?

Yes, Milk Lab - Cary has bike parking.

Does Milk Lab - Cary have outdoor seating?

Yes, Milk Lab - Cary has outdoor seating options.

Does Milk Lab - Cary have parking?

Yes, Milk Lab - Cary has parking options.

Other Amenities

Is Milk Lab - Cary wheelchair accessible?

Yes, Milk Lab - Cary is wheelchair accessible.

Does Milk Lab - Cary have free WiFi?

Yes, Milk Lab - Cary has free WiFi.

From the Business

Specialties

Handcrafted roll ice cream, organic fresh milk cap/ milk teas and real fruit teas. Ice cream base made in house daily. Premium loose leaf teas from real tea framers. No artificial flavors, powered creamer and high fructose. Use only real and high quality ingredients.

History

Established in 2017.

Handcrafted rolled ice cream and milk teas made with fresh ingredients.

Meet the Business Owner: Sandy L.

Sandy Lam and Bin Chen

Milk Lab - Cary Reviews in Other Languages

Japanese
1 Review

Ask the Community - Milk Lab - Cary

Do you sell your mochi dessert topping?

Do they have milk alternatives? almond, soy, oat, etc.?

Soy and Almond Milk for their teas, I don't think for the ice cream.

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Do you serve any non dairy ice cream?

Yes they do

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Don't have sanitation score posted anywhere?Couldn't find one online either?

Dear Crystal, Due to the fact that Milk Lab only serves rolled ice cream and milk tea we actually…

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One of the best bakeries in Cary, NC. My friend took me here a few times when I visited. The drinks…read moreand pastries were delicious. The drinks weren't too sweet. I asked for no sugar, just in case the drinks were sweet. The service is good. The place is clean and spacious. There are tables and seats for you and your family to dine in for a quick bite. Highly recommend checking the bakery when you are in town.

Came for the pastries, leaving already planning my next visit :-)…read more Really enjoyed this place! So many pastries to choose from & everything we tried was SO SO Soooooo good. We got the matcha, mocha & mango pastries, mango bread & potato bread.. everything was delicious! The space is also really nice and spacious, so it's perfect to sit and enjoy your coffee, pastries with friends, family or solo!!

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I am not a coffee or tea person, but my sister is! I've always driven past since the building came…read moreup and the coffee is shop too but finally tried the place when my sister was visiting and it was great. Amazing service, loved the vibe of the place lively but not too loud and spacious with multiple seating areas that allow you to have a private conversation without being overhead (so I think) I loveddddd their iced salted maple matcha latte, reminds me I have to go back for another.

I recently visited my niece in Charlotte and Thousand Hills Coffee was on my list to go and now one…read moreof my favorite spots! The staff is so welcoming and genuinely friendly to our kiddos too ! The atmosphere is perfect for catching up on emails or relaxing with a coffee. My favorite wS the maple brown sugar latte which I had 3 times before my trip ended lol -- highly recommend!

Order counter

Side seating and working areas as well as access to outside seating, July 2024.

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BREW

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This coffee bar is conveniently located next to and adjoining the Cary Theater. I visited while…read moreattending a matinee screening for Cinematic Summer School. It was a nice place to hang while waiting for the doors to open. I enjoyed a coconut iced matcha latte. The cafe space was comfortable. I enjoyed the swing music and the customer service was great. My matcha was refreshing.

I was in the area and decided to finally go to Brew, as I rarely am in downtown Cary! I'm so glad I…read moredid. It took some time to find parking as the surrounding parking lots were full, but I found street parking around the corner. The ambiance is warm and cozy. Brew and the Cary Theater share common space, so you can enter from either entrance. The service is awesome, I was waited on right away and the barista was helpful with suggestions. I ordered a cookie butter latte and an oatmeal raisin cookie w/ walnuts. Both were absolutely delicious, a great combo. When I finished my latte, I dipped my cookie in the cup to get the last of the foam...so good. The baked goods are from Ninth Street Bakery in Durham. How amazing local supporting local. I sat at the bar area. I loved that there were hooks underneath for your belongings, you don't see that everywhere. They have the high top areas, along with a few tables and chairs. I'm so glad I was able to finally experience Brew, looking forward to going back.

Seating area

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Very sweet and good place. I liked the vibe, very calm and cozy. Good workers as wellread more

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Stopped by Coffee Studio in Cary for lunch and had such a great experience! I ordered the Santa Fe…read moresalad with grilled chicken, and everything tasted incredibly fresh. The vegetables were crisp, the chicken was perfectly cooked, and the spicy ranch dressing tied everything together with just the right amount of kick. I also enjoyed a delicious coffee (and my fiancé had a regular hot coffee) which made for the perfect lunch pairing. The café has a welcoming atmosphere, friendly service, and quality food that goes beyond just coffee. I'll definitely be back to try more of the menu. If you're looking for a fresh, satisfying lunch in Cary, this is a great spot!

Chai Latte

More space at the back!

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Cha House - Cary

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3.2 mi

Ich liebe Annelores deutsche Bäckerei!…read more I first got goodies from Annelore's booth at the State Farmer's Market in Raleigh. The Apfel (apple) turnover was delicious, as was the Heidelbeerkuchen (blueberry cake) and Zitronenschnitten (lemon bar). I saw a nice gentlemen there that day who I think may be part owner; based on what I see on their website I wonder if it was Herr Norbert. While waiting for another guy behind the counter to bag my goodies, I happened to mention (to who I think was Norbert) that I'm learning German, and he spoke some basic German to me! Which I understood - OMG, must tell my German teacher. A couple weeks later I needed to bring desserts to our monthly Book Club meeting, and Annelore's was my first thought. I decided to visit their actual store in Cary. Even though it's an hour away from home, I stopped by one day when I had to go to Raleigh for an appointment. An Annelore's employee helped me with selecting about six cake slices and 2-3 different bars, plus some German cookies. The inside of the store is very clean, and there are some places to sit if you'd like to eat there. The employees were kind and helpful (and patient, in my case, trying to decide what to buy for a Book Club group I'd never met in person). Annelore's German Bakery is a wonderful way to take care of your dessert needs and support a local business at the same time. If you need a dessert, cake, scones, or other treats for your home gathering, BBQ, church social, potluck, business lunch, or other event, I would definitely let Annelore's take care of that part for you! 10/10, highly recommend! SO good! Vielen Dank, Annelore's... Ich werde Ihr Geschäft bald wieder besuchen!

If you are downtown Cary, you have to check out this quaint German bakery. They do not use…read morepreservatives, so they cannot ship. This is the kind of place you need to experience in-person. Cookies, scones, pretzels, strudel, cakes and other German pastries. They have turnovers in savory and sweet flavors. We tried the mushroom cheese turnover, bacon potato turnover, ham & cheese croissant, apple strudel and apple lemon pie slice. They offer hot tea, but just give you hot water and pick from the self-service selection of teabags. They also offer coffee, but we didn't order any so I'm not sure of the options, like I said previously there is no menu board. Its a bakery, not a coffee house. My husband wanted brotchen (bread rolls) but didn't see any on the back bread wall rack. I told him to just ask if they had any in the back. The lady said she could bake 1 or 2, so he asked for a dozen, and she said it would take 20 mins. We got a dozen of the brotchen and loaf of rye bread to go. Quaint and simple. Most tables sit 2 chairs, but you can pull up a 3rd if needed. They have 2 individual, unisex bathrooms for customers. We were in town to stop by and visit with a friend. We will definitely come back to try more yummy treats.

They even have treats for dogs.

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Asali Desserts & Cafe

4.6(426 reviews)

2.2 mi

This café is a real treat, but it can be a dangerous temptation! As soon as you step inside and see…read moreall those amazing pastries, you might find yourself adding a few pounds. Before you know it, you're thinking about what to eat or take home, and you were just there for coffee. Yikes! First off, all the pastries are made right at Asali. From what I understand, nothing is made outside the café. My favorite breakfast is their egg and cheese croissant. It's always just the right temperature. So good, you might even use your fingers to pick up and eat all the flakes that fall off. The staff is super friendly and even answers any questions you have about how they make their drinks. Speaking of drinks, you can pretty much get anything you want. Regular coffee, pour-over, all sorts of lattes--hot or cold. This is one of the reasons why I return time after time. The staff's ability to be creative and add some wow factor to your drink. Asali might just be the best cafe in the entire Raleigh area.

Cute, corner dessert and coffee/tea shop that is open pretty late (compared to similar shops I've…read moreseen in the Triangle). It looks small but once you're inside, it feels cozy and comfortable. The menu and selections here was more than I expected, so I think you're be able to find something for everyone here. Plenty of outlets and free wifi for coworking. I think the drinks here are pretty good. I liked how the lattes are sweet and there is a mixed of caffeinated and caffeine free tea options. I also like how there is some outdoor seating. Yes to the pistachio baklava for me- it's delicious and the texture is what I would expect. The carrot cake was decent too. Skip the Dulce de Leche cake because it was too dry and pass on the kanafa too since it was also dry for me and not bad but not good and I know it can be better elsewhere. Parking can be a little bit of circling, especially on the weekends and evenings because it is an area with other businesses but usually I had no issues.

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22 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Sarah B.

8 years ago

The Thai Milk Tea was delicious and it was the coolest looking bubble tea I've ever had! I've been to numerous bubble tea places in the Raleigh Area and in Colorado Springs but this place was the best place! Only negative thing is that the drink was super sweet and didn't show options to lower the sweetness when ordering. But I bet if I asked I could reduce the amount of sugar and ice. Lots of ice. The boba was very fresh. They were very quick, too. I love the cups and how I can reuse them at home and be eco friendly. The staff was very friendly and they even honored my military service with an military discount! I also got a Mango Madness rolled ice cream. It was expensive - $6.47 for one ice cream but it had unlimited toppings. It was fun to watch them make it. There were a lot of toppings to choose from and they displayed the toppings on the ice cream so nicely! read more

Elle R.

102

5 years ago

We went inside upon arrival and were quickly told to leave as they were only servicing online orders. They were short-staffed, so I am sympathetic to that, but the communication could've been clearer and kinder. They weren't serving ice cream when we went. As we waited outside for our drinks to be ready, we saw 4 different parties walk in and walk out because they wanted ice cream. Again, this happens, but where is the communication prior to entering? When we got our drinks, I wasn't a fan of mine. My friend who went with me loves MilkLab and raves about them, so it's very possible I got the wrong flavor. I'll give it another try and update my review accordingly. But not off to a great start here. read more

Christopher S.

4 years ago

Milk Lab in Cary, NC is an ice cream shop that is sure to satisfy your sweet tooth cravings! The shop boasts a cozy and welcoming atmosphere, with friendly staff and a variety of delicious flavors to choose from. Their rolled ice cream is made in-house using high-quality ingredients, resulting in a rich and creamy texture that is simply divine. We tried a couple different variety's of their specialty rolls and they were all delicious!(see photos) With affordable prices and generous portions, Milk Lab is a must-visit spot for any ice cream lover in the area! read more

Gerald J.

8 years ago

There only one thing which I don't like about this place is that it is always fairly crowded but I guess that is justified due to the phenomenal product they serve. I never miss my weekly visit or Milk Lab. I always order first boba, then milk tea and ice cream to go. The idea for milk tea is quite unique and even though there are a lot of flavors mixed, every flavor could be identified distinctively. As far as boba goes, its the best. Nothing more nor less. Would be continuing this weekly ritual at this parlor. read more

Yo M.

7 years ago

I wish they have another location in Durham. I will go everyday. No other places can't beat Milk Lab. I love their strawberry milk cap and their latte green tea with boba. Never tried their ice-cream though. Please open another location in Durham. read more

Iveliss L.

1 year ago

This spot has an amazing selection of teas and ice creams with plenty of options to choose from. Both drinks and ice creams can be customized just the way you like them, which makes it extra fun. It's definitely a family favorite! read more

Roger W.

4 years ago

This is a very racist establishment, and should immediately be shut down I went there lastweek,and one of the employees there,told me that blacks are not welcome there,so I immediately left this establishment!!! read more

Samantha J.

4 years ago

Whenever I'm craving a sweet treat, i come here!!! the staff is amazing and they always give me the best recommendations. the strawberry milk tea is my favorite! read more

Frank M.

5 years ago

You refuse customers service without masks, yet you don't supply masks haha "lowes food has masks" -- well guess what, lowes foods has ice cream too :) read more

Mari W.

4 years ago

Excellent drinks and ice-cream. We go once a month or so even though we don't live in cary. It's always packed, but well worth the wait.

Janet L.

8 years ago

Got the worst food poisoning I have ever had in my life from this place. It was the only thing I had that day so I KNOW it was the tea...

Autumn J.

4 years ago

Great little treat! Drinks are great and the rolled ice cream is even better!! They're always busy so you know it's good

Tracy B.

7 years ago

I been here twice and I love it. I have recommended friends and family too. They love it. Best ice cream every

Alyssa W.

146

4 years ago

The ice cream was found to be quite the treat. The drinks are okay but I like the taste of it all

Jennifer B.

8 years ago

Love this place! A show and a dessert all in one place! It is always busy which is a great sign.

Sandra B.

4 years ago

Great place! Best I've had in a very long time and the staff is amazing! Definitely recommend!

Albony A.

7 years ago

Absolutely love this place! I've been here multiple times and have never been letdown!!!

Rena P.

5 years ago

I love this place.! I didnt like my drink & the were quick to exchange it for another.!

Shirell W.

8 years ago

Good weird ice cream. I loved it my son loved it even more. The line was out the door.

Gregory N.

5 years ago

I found a fly in my drink Nastiest shit I've ever had to Experience never coming back

Milk Lab - Cary - icecream - Updated November 2026

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Champloo Desserts

4.6

(80 reviews)

10/10! Unexpectedly AMAZING!…read more I ordered the Coffee Biscoff with the sour cream top, and OMG! I was NOT expecting to love it as much as I did! The flavors worked so well together, and the sour cream topping took it to another level. Such a unique combination that I probably wouldn't have thought to try anywhere else, but I'm SO glad I did! It was rich, creamy and absolutely delicious. Easily one of those drinks you keep thinking about after you've finished it! 10/10 experience, and I will DEFINITELY be back! Champloo has officially won me over!

I was really impressed. The atmosphere is very cool, the staff was eager to help and friendly and…read morethe rolled ice cream was icesalicious! We got there 15 minutes before closing and they were so generous to serve us and took their time and made these incredible strawberry ice cream rolls for us. The portion was massive but I did my duty and finished the whole thing. This place exceeded my expectations and I'm sure it will exceed yours too.

SipCha

4.6

(154 reviews)

Currently trying all of the boba spots in the area and stumbled upon SipCha. The staff here were…read morevery kind and helpful. I had the SipCha milk tea with tapioca and an ube mochi waffle. The milk tea was fantastic. Very nice tea flavor, the milk tasted high quality and the boba was perfect texture. Definitely top five for boba texture I have had across 100+ different boba shops that I have been to. This was perfectly QQ(springy, bouncy) and wasn't mushy or hard at all. The ube mochi waffle was also great, very bouncy texture as well and the ube whipped cream was spectacular. Only downside is I do wish they put just a little bit less whipped cream as it did slide off very easily or maybe change the way they add it on. Other than that, great place and the seating area was super clean and spotless.

The management was friendly. The place is clean. I have been here several times with outstanding…read moreoverall. Today however my mango drink had hairlike debris in it. I've had this drink here before but not with the debris. Looked like cleaning brush bristles. I returned and showed to owner/manager who said it was from fresh mangoes. ...maybe it was shredded mango pit?? My hubby and I had already drank about 1/2 of it, noticing the hairlike debris. We both ended up with bubble gut in the bathroom. We are familiar with fresh mangoes. Still unsure what the hairlike debris was. May stick to the rolled ice cream. No more mango drink + for us.

More Tea

4.5

(33 reviews)

Honestly the best boba place I have had in North Carolina so far. I love how they include boba in…read moreyheir drinks already and we don't get charged additional for it. Their shop is super cute and aesthetic. They also sell labubus and other trinkets around their stores. They also have lots of board games which I appreciate because I love just spending time and playing games there. I have been there twice so far and will continue to go their because their drinks are consistently excellent.

More Tea has such cute decor, I love the hello kitty theme! The games on the table are also a great…read moreway to spend time while waiting for drinks, or just to spend time with friends. I ordered the lemon and mango fruit tea and it was delicious. I wish I could taste the lemon more, though. It was still a great, refreshing drink - especially in this hot weather. Can't wait to come back and try more!

Feng Cha Raleigh

4.8

(33 reviews)

Delicious boba tea in a clean, cheerful and efficient establishment. I had the melon one with Bob's…read moreon the bottom with little ice and regular sweetness. It was delicious. I love how each time we go in we are greeted as family and get wonderful service. I will certainly return.

I tried this place a few days ago and i will say i wasn't disappointed, i got a strawberry matcha…read morelatte and this is one of the places that have a good one, service was fast and the place is pretty nice inside. I definitely will come back another time.

Boba N Chai

4.0

(31 reviews)

Great service, ambience and decor. Was a little disappointed with the drinks. The falooda kulfi…read moredrink was very icy and the color was very fake. The mango milk tea also tasted of essence/ artificial flavors. We've tried different kulfi drinks and all are really icey, not like a slushy but grainier even tho kulfis are supposed to be milky and creamy. Tastes good though!

Boba N Chai is a cute shop with nice decor and several tables for dining inside. The business is…read morelocated in a shopping plaza with shared parking out front. I was greeted when I walked in. The shop offers a variety of drinks such as tea, slushies, and shakes. They also have rolled ice cream and baked goods. I came in the evening and all of the baked goods were sold out with the exception of a variety of macrons. After reviewing the menu and with the assistance of the clerk, I decided on a strawberry lemonade slushy. The clerk asked if I wanted to add boba to my slushy. Since I was unfamiliar with them she let me try a couple of the flavors. I decided to add the popping strawberry boba to my slushy. I got my order fairly quickly. I enjoyed my drink. It was refreshing and the boba added a nice touch to it. I also got the biscoff cookie shake. It was amazing! The biscoff went well with the shake and it wasn't too sweet. I would definitely get both of these items again.

SipCha

4.6

(35 reviews)

•$

The many different unique combination of flavors here are awesome to see, and even better to taste!…read moreIt is great to know that boba shops are not losing their creativity when it comes to making a great tea. SipCha is a small boba shop next to the Publix that has limited seating, but delicious drinks and friendly service. I certainly have a favorite boba destination, but SipCha gravitates me away from that other spot every so often, whenever I want to try something new. Here's what I've had here so far: Lemongrass Lychee splash: Oh man this is such an interesting one! One thing you notice is that the real ingredients are in the drink. So when it says lemongrass, you'll get lemongrass actually running through the drink. The flavors are real and strong, this was a good one! Passion in Paradise: I love passion fruit drinks, this one was no different. Pear Osmanthus: I was shocked to not only find chunks of pear in the drink, but a real tea bag, elevating the flavor of the drink. I love when a place does real tea, not just the powder. Oh, and this drink was excellent, would order again! Can't wait to keep coming back here and try more options! It is not everyday where I have lemongrass or even pear as an option!

Update in response to the owner's reply:…read more Thank you for your response. However, I would like to clarify a few things. First, it wasn't just the one customer you mentioned. My children watched several customers who ordered after us receive their bubble tea while they continued waiting. Throughout the entire 40-minute wait, we received nothing. Second, my concern was never about how many ice cream machines you have or the employee's age. My concern is about treating customers fairly and handling orders in the order they are received. If rolled ice cream takes longer, I completely understand. In that case, it would have made more sense to prepare our drinks first while we waited for the ice cream. Instead, my kids watched other customers receive their orders while we continued waiting. What disappointed me most was seeing my children patiently waiting for 40 minutes while watching customers who ordered after them receive their drinks. As a parent, I believe it's reasonable to expect that their order would receive the same consideration as anyone else's, regardless of whether they were waiting with an adult or on their own. Third, if the employee felt criticized or uncomfortable because of the way I questioned the delay, I sincerely apologize to her. That was never my intention. My frustration was with how the orders were handled, not with her personally. I understand the challenges of being short-staffed, and I appreciate her efforts. Finally, I find it disappointing that your response focused on criticizing my parenting rather than addressing the service concerns I raised. Customers should be able to question a significant delay without having their character or parenting criticized. Shifting the focus to personal accusations does not address the original issue or the feedback I intended to share. As a customer, my intention was to share our experience and highlight the importance of fair order handling and clear communication. I hope you can take this feedback constructively and use it to improve the experience for future customers. ---------------------------------------- Be prepared for a long wait if you're ordering rolled ice cream, especially when only one employee is working. My kids waited 40 minutes for their order while watching other customers constantly receive bubble tea they had ordered after us. I'm a regular customer at the Cary location, and my kids have always enjoyed the rolled ice cream. Today, after my kids had waited 20 minutes in the store, I returned to find that our order hadn't even been started. When I asked, the employee said she would prepare it next, but instead continued making bubble tea for customers who had arrived after us. It's disappointing that rolled ice cream orders appear to be pushed behind simpler orders, regardless of when they were placed. I understand the challenges of being short-staffed, but better communication and fair order handling would have made a difference. Unfortunately, we won't be returning.

Tiger Sugar - Cary

4.0

(32 reviews)

Always a positive experience with friendly employees and delicious drinks. There is a kiosk that…read moreyou can order from (needs to be on the kiosk if ordering popcorn chicken which I was). For some reason that item was not able to be ordered at the counter. I ordered it spicy and it was good but I wish it had fried basil in it. Love the mango sago drink and the signature drink. Atmosphere is casual with motivational artwork on the walls, many tiger or cat themed haha. Or Taiwan themed. The muscular cat statues at the register were amusing.

I stopped by Tiger Sugar expecting to satisfy a bubble tea craving, but surprisingly, the star of…read morethe visit ended up being the Taiwanese Popcorn Chicken. Freshly fried and incredibly crispy, each bite had that perfect crunch while still staying juicy on the inside. I originally ordered it with the Original powder, which added a savory, well-balanced seasoning that paired beautifully with the chicken. While I was enjoying that, one of the staff members suggested I try the Classic Pepper and Plum powder as well. I'm glad they did. The Classic Pepper brought a bold, aromatic kick, while the Plum powder added a subtle sweet-and-tangy twist that made the flavor profile even more addictive. Both seasonings were excellent in their own way, and it's honestly hard to pick a favorite. Definitely coming back to explore more of the menu.

OMTea Boba & Bites

4.4

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