I've been on a mission to find coffee shops in Syracuse that are open late enough for me to unwind after work, and Milano had been on my list for a while. After finally visiting, I can honestly say the pictures don't do this place justice. The atmosphere is cozy, welcoming, and somehow elevated at the same time. It felt less like a coffee shop and more like hanging out in a friend's beautifully decorated home. I spent a few hours there editing a YouTube video, and it was exactly the type of environment I've been searching for. Since it was my first visit, I wanted to try a few different things. I ordered the strawberry vanilla matcha, which was surprisingly good. It was a little sweeter than I expected, but the flavor was excellent. I'm not usually a matcha girl, but I'd definitely order it again. Their menu is extensive, with several drink options, flavored matchas, pastries, cheesecakes, and even the viral fruit pastries that I saw several customers purchasing while I was there. One thing that really stood out to me was that they actually offer food. I ordered a jerk beef patty and a jumbo apple fritter, both of which were delicious. They also had other savory options available, including spinach pie and additional patties. As someone who arrived hungry, I appreciated having more substantial options than the typical coffee shop pastry selection. The staff were wonderful. They mentioned that they love welcoming new guests, and it definitely showed. Everyone was friendly, attentive, and patient while I stood there trying to decide what I wanted to order. I never felt rushed, and they were happy to answer questions and make recommendations. The only thing to keep in mind is parking. Since Milano is located in the heart of downtown Syracuse, you'll most likely need to park on the street. If you're visiting before 6 p.m., be prepared to pay for parking. Overall, I had a great experience. I thoroughly enjoyed the atmosphere, the food, the drinks, and the customer service. I'll definitely be back, and Milano has quickly become one of the strongest contenders in my search for the perfect late-night coffee shop. read more

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Love this place! I've been here many times and have taken everyone in my family here. I love their lattes. Their coffee is strong and delicious. They also have an array of pastries and baked goods. Their bagels are extremely fresh too. There is plenty of comfy seating available and the decor and ambiance here is relaxing and cozy. I love this spot! I can't wait to head back here soon. read more

I've been wanting to try this cafe for a while now and glad I did! On a Saturday afternoon there was no line and a few people sitting in their comfy looking seating area with couches and tables. The staff were very kind and quick making my coffee. I ordered a shaken espresso and added a peanut butter cookie syrup - yum! I didn't grab a sweet treat this time (mostly because I couldn't decide from all their choices) but I would love to come back to try some! Their pastry desserts were filled with so many different options. read more

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Update; the employee actually commented on my original post online apologizing. Very nice! Again, nothing to do with her. They have been hosting and posting more recently which is great to see. Needing to do work & winning a free drink & pastry, we stopped in for a Sunday morning. I am hoping that this was an off day, coupled with only one employee working, but it was OK. Standard speciality coffee (wasn't too hot), carrot cake & chicken empanada standard dessert. There was no music so it was quiet, but a steady flow of people were in and out and sitting. No complaints on her working!!! Just expected more, though it has been open for a bit and I hadn't gone until now. read more

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Located in Downtown Syracuse, it's in a convenient location for those who work downtown. I ordered a slice of strawberry shortcake and, it was unfortunately quite disappointing. While it looked pretty, the strawberry was coated in a very thick syrup that had an artificial aftertaste and left the strawberry quite mushy, and the cake itself was very wet (vs moist). Maybe I picked an off day or the wrong menu item, but I probably won't order pastries from here again. Also, I wish the cafe had better signage for the prices of their desserts/ food items. Looking around, I couldn't find the food menu anywhere. read more

Quaint little coffee and pastry cafe in downtown Syracuse. Perfect stop after dinner for conversation and a sweet treat. We had the strawberry cheesecake, a flat white, a shot of espresso and some Dubai chocolate. All of it was FANTASTIC and the service was incredible. They came out and talked with us about where the treats are sourced, how they're made and reasons for carrying them. read more

Milano Bean Cafe - Coffee & Tea Near Me - Syracuse, New York

Just gonna give this spot a 5/5 for absolute vibes/service. The people behind the counter were so lovely, and when I was there they were making a TikTok video to promote the business. They were laughing and it was infectious, made everyone in the place have fun. Solid coffee and bagel but the star was the people. Would go back during my short SYR trip! read more

Milano Bean Cafe - Coffee & Tea Near Me - Syracuse, New York

This cafe is a great addition to downtown Syracuse! Located right downtown, steps away from Armory Square and the McCarthy building. I came right around opening on a Sunday morning, when the city's notoriously slow. It was pretty quiet for an hour or so, though it did start to get a little busier as the morning continued on. The decor is homey and stylish, and there's plenty of seating. I got a shaken espresso and it was very good. Also tried a banana pudding and it was excellent although it's a little expensive there so I probably wouldn't order again. Super prompt service, and friendly. A tad pricey, but quality and very nice. Solid working space, on the weekends anyway. read more

Very cute and low key cafe. Lots of different pastries and bakery items for a quick breakfast or treat. It was getting close to lunch so I opted for a latte. The staff are super friendly and quick service. The latte with pistachio vanilla syrup is delicious. Will definitely be going back to try some pastries next time! read more

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Cute new cafe downtown. I like that they have a wide range of hours. They offer some baked goods as well as hot/iced coffee, espresso, and tea. They have a ton of flavor additions and various milk options to choose from. Staff were very friendly and accommodating. I felt like the prices were competitive compared to the other shops. My creme brûlée iced latte was very good! I prefer house-made flavor syrups, but that's just a personal preference. read more

Milano Bean Cafe - Coffee & Tea Near Me - Syracuse, New York

Capital B for bussin.Great coffee shop and great location. I loved their drip coffee (I'm a simple guy) and I really enjoyed the ambiance. It's modern but everytime I enter I find myself at ease. It's definitely one of my favorite places in the city. read more

Milano Bean Cafe - Desserts! Desserts! Desserts - Coffee & Tea Near Me - Syracuse, New York

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The croissant was stale and, somehow, tasted freezer-burnt. The chocolate-chip muffin tasted like it was from a free hotel breakfast. The baked goods looked beautiful and delicious. I wonder if they truly are. Also, the barista did not make my drink correctly. The service was kind and quick. The atmosphere was cute and cozy, although the decor was a bit on the patriotic-godly side in a few instances. Overall, an odd experience. We won't be back. read more

My first thought was, "do we really need another coffee place downtown?" Yes, apparently we did. Though they've recently opened, they have experienced and friendly staff who understand the menu and how to process purchases, pastries that look incredible (I've yet to try, but they looked amazing), and really, really good coffee. They don't have an overly complex menu, which seems to heighten rather than detract from the experience. Prices are extremely reasonable, especially for downtown. Plus, this actually seems like a place where you could sit down and enjoy a drink with people - which is particularly impressive considering it was once a Jimmy John's. Hats off to them - definitely planning on stopping by often. read more

Workers were warm, engaging and precise. Fall specialty menu is to die for! Cozy cafe space to share sips with friends, also many individual spots for alone time. read more

Milano Bean Cafe - Cinnamon swirl pumpkin delight - Coffee & Tea Near Me - Syracuse, New York

EVERYTHING about this place screams that it's the perfect cafe in Syracuse!! From the quality of food, the drinks we ordered to the most cute and sweet staff I've ever come across in this whole country!! Going back there everyday for sure :) read more

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Cute and cozy little place. Warm welcome with apologies received at the register as the line was packed out of the door due to an event I could see happening or ending nearby. I enjoyed my iced latte and almond croissant as it seemingly came from employees who genuinely cared about the products and service they were providing. read more

Milano Bean Cafe - Large iced hazelnut latte with carmel drizzle - Coffee & Tea Near Me - Syracuse, New York

Very nice ambiance and prompt service, but despite then name, definitely more of an American than a Milan coffee experience. No sparkling water to pair with my too tall expresso. No ladyfingers to be found in the Tiramisu. read more

Everything here is top-notch, from the incredibly fresh ingredients to the deliciously crafted drinks and pastries. You can truly taste the quality in every sip and bite. The place is also spotless, cozy, and welcoming, with a chill vibe that makes you want to stay a little longer. Staff was polite and helpful. If you're looking for a clean, tasty, and relaxing spot to grab coffee or a light meal, this is it. Highly recommend checking it out, support local and treat yourself at the same time! Opening late was a plus. read more

Sunglasses, I came here for an espresso and it had to get another one. It was so good and the help is always the best :). Shoutout to Haseeb and Alex, I will make this my daily coffee shop because of them. Cleanest cafe in downtown and late hours make it better. read more

The servers are friendly and very professional. The desserts are the best in Syracuse. Many are from NYC. The cafe has a old world decor.

Hours are wrong on their own website. Anywho- coffee is targeted to those who enjoy sweet Starbucks drinks. Cold brew and americano are just okay. Not a coffee based cafe. I don't know if the pastries are home made. read more

Amazing matcha, coffee (with 10+ flavor add ins available) and huge rotating dessert case. Tons of muffins, cheesecakes, tiramisu, eclairs, Dubai chocolate, croissants, etc. always a new dessert in the case to try. Friendly service, long hours. Definitely a new Syracuse favorite read more

Went for coffee and dessert last night and it was amazing! Very cozy. Delicious coffee and pastries. The Nutella cheesecake was out of this world. read more

Coffee was amazing, atmosphere was really nice, it's a complete vibe. Not expensive, highly recommend. Service was great, explained whole menu and made recommendations. read more

Milano Bean Cafe - Amazing atmosphere, really good coffee! - Coffee & Tea Near Me - Syracuse, New York

I saw a TikTok about this place and wanted to try a new spot. Immediately upon entering I witnessed an awful exchange between an individual who wanted to purchase a drink and use the bathroom and who I assume was the owner. He claimed it wasn't working (it was) and treated this man so unfairly. The place is cute and the coffee was... fine I guess. But they have signs alllllll over the shop about God and absolutely do not treat others with decency, respect, or kindness. I guess loving thy neighbor doesn't include some. A new employee was being instructed to treat him poorly as well and appeared very uncomfortable. I won't be back. I regret following through with a purchase at all. read more

Great new place! Very friendly with a variety of pastry options! I plan to be a frequent customer. read more

Milano Bean Cafe - Strawberry blueberry smoothie made with fresh fruit - Coffee & Tea Near Me - Syracuse, New York

Decadent desserts, fabulous Customer Service and the most cozy, at- home feel. Would definitely give this a class of "High-End" and a 10/10. They have thought of everything to make your visit more than comfortable. Next time we come from Long Island, we'll surely stop in. read more

Such a lovely cafe! The staff are always very friendly, and the desserts are incredibly creative and delightful. I had the best tres leches of my life here, and they even have cannolis!! Also highly recommend the dubai chocolate crepe, which is a fantastic invention combining melted dubai chocolate with traditional crepe. Be sure to specify if you want it extra chocolately like me--the staff is very willing to make the food exactly as you like it, and will even remake it if you didn't like anything. I always leave the cafe with a sense of joy; they always make my day! :) read more

it is really cute in here and I regularly receive good service. the snacks and drinks are always delicious. 100/10 would recommend

coffee was awful, i got a cold brew with cream and syrup and it was practically white with cream. couldn't taste any coffee and syrup was chemically, ended up tossing it read more

Cheesecake is my favorite! Coffee is strong but delicious. Would definitely recommend this place. Staff is very friendly too.

the place was very nice! however it took 40 minutes for them to make one waffle. i would not recommend coming here if your in a rush. great place for a long sit down though! read more