WORST PLACE EVER DO NOT GET TOWED BY THEM. They damaged the bottom of my vehicle and are not wanting to take responsibility for it. My mechanic called me after the driver who picked up my car yesterday (Nicholas) went to inspect the damage and said he started crying, so excuse me but if he thinks he's not responsible why is he going to cry about it ? The manager was not helpful at all of course they're not going to want to take responsibility because they're fucking assholes. DO NOT GO HERE and if they get dispatched through your AAA insurance try to get someone else because these people clearly don't know what they're doing and they don't care. I will be getting this posted to all social media platforms so I Hope you never get business again. Have a great day :) read more

Mike's Tow Service - Towing Near Me - Modesto, California

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Car broke down and had to be towed into service. The issues were easily identifiable and the staff is well mannered.

Not sure why this place has mediocre rating. My car died at the grocery store parking lot and I decided to call a tow truck to take me to the local auto shop. Though it took an hour before the tow arrive, which I can only assume that they were already busy with other towing, The tow truck driver was very friendly and courteous. He was also careful when hauling my car to the auto repair shop. Transaction was smooth and service was quick and friendly. Though for a trip about a mile, it was pricier than I thought. Will I use/recommend this place for towing, definitely yes! Con't.... Used Mike's towing again tonight and I have to say my rating went up from 4 stars to 5 stars. Both drivers were very courteous and quick with their service. The second guy actually try to do another job on the way to the car dealer where I was trying to drop off my car. They are very dedicated with their work. read more

Mike's Tow Service - Friendly tow truck - Towing Near Me - Modesto, California

Completely unprofessional. Recently, had my vehicle towed one block away ( barely a mile to the repair shop). The receptionist told me it would be $50 to tow. I verified the amount and the accepted payment methods. My husband went with the tow truck and when they arrived at the destination the driver requested a higher fee for the tow. When I called the office about the new fee the receptionist was rude. She placed me on hold and a man came to the phone. He begin to verbally assault me. Called me names and other derogatory remarks. Refused to tell me his name or position. The worse customer service ever! read more

Called lady who handled the call was extremely professional but when it came to to what the business is about Towing, couldn't even get that 2 hour wait, seriously waste of time sitting around. read more

horrible response times, nothing but continual issues in getting a truck to you in a reasonable amount of time... We called them two separate times 2 weeks ago for a truck to tow company vehicles, first one from Crowslanding rd and Hatch, it took them 1 1/2 hrs to get a truck to us, the second time from West Main and Poplar (East of Patterson) and it took them 2 1/2 hours to get a truck to us, Today I called and they said they were busy and it would be a couple of hours for a truck to come, that was fine, after contacting our mechanic to see what the issue was with our car he said the car had yet to arrive, I called back Mike's and they said they were still busy and we would be next on the list.... mind you almost 4 hours and they had yet to even dispatch a truck for us nor call us back and tell us there would be an even longer delay than what was first told. Do your self a favor and use a different tow company poor response times and poor customer service read more

What a joke of a company. Will do anything to get out of 3A calls. Miserable service. Companies like these are why 3A continues to look worse and worse. read more

My tire went out on highway 5 in Stockton at 10:30 at night and I was forced to pull over on the narrow shoulder of the freeway bridge. There was no space to change the tire. I called tow service after tow service but nobody could help me. Finally Mikes came to my rescue! He towed my car, changed my tire only to discover that the spare was flat so he filled that one too. Amazing service late at night. Thanks Mikes!!! read more

Called to get a tow truck on mchenry next to inshape, shangria-la Chinese bistro and pep boys basically all in the same parking lot. I had a flat called at 6:15 truck didn't get there until 7:10, charged me $50.00 to drive less then 30 seconds. Driver was nice, took way too long and charged me way too much for a drive less then 30 seconds which sadly was so close yet too far to drive on a flat.... read more

Thank you Jacob for getting us on our way my husband was impressed with your knowledge and politeness! What a great employee you are thank you ! read more

I have heard negative things about this towing company before but, nothing like this. My brothers truck broke down three blocks from my house. The cops show up and decide to help. The cops called for a towing company, Mikes towing shows up and because my brother didn't have his AAA card with him they charged him $205.00 to tow it to my house, which it was three blocks away. The driver said it was because the cops called it in. I will never hire them again. And the driver, as rude as he can get. read more

Super fast, got my Truck unlocked five min, was going be about a 45 min wait but the lady called me back and told me there was a guy over by house and he was here within 2 min. Was friendly and quick. Thank you read more

Never again, horrible service. Called AAA and they dispatched them out for a simple flat tire, take off the flat and put on the spare. Guy comes out couldn't take the lug nuts off and then his jack was too small. If Raymond didn't want to do the work he should have taken the day off. Very disappointed and definitely wouldn't recommend. read more

Worst towing service EVER. Long story short. Called AAA because we needed a tow. Mike did everything he could not to give us a tow. Told us he couldn't give us a ride home because there wasn't room. If your car breaks down, how did he expect us to get home! It was 10pm. He was in a hurry probably because he had a women in the tow truck with him. Who knows? Real dishonest guy. When he had to give us a tow, he made a big sigh and called another tow truck to come tow our car! Lol who does this? A very unprofessional lazy boy! Never ever again! I'd rather call someone else and wait a few hours then deal with lazy people who don't want to do there job. NEVER AGAIN! We had to call someone at 10pm to give us a ride home all because mike was too lazy to do his job! Mike, find a new job cause your not good at this one. read more

Great service always ! The job is not easy and they are always super busy so the turn over rate is high but if you get someone who has been there a while they will take care of you . The two lead drivers there can tow anything out of anywhere safely and without damage. And one of them is fine af read more

I'll NEVER call them again!! They're incapable of handling the easiest of Requests. I called day before to set an appointment or at least a window to have my car picked up from my elderly father's house and taken to a shop just around the corner from them, only about a 4 mile run. Instead I was told that he'd rather not do appointments, ok fine I call them at 8am next morning and a older gal said they'll be out in. 1 - 1 1/2 hrs....I said fine. 2 hrs go by I call, and was told I was next and truck will be there in about 45mins...Ok fine! Another 1 1/2 goes by, NO TRUCK! I call back and said this is BS!! Cancel the truck.... What should have been a simple tow ended up a nightmare....Setliff Brothers in Riverbank were great and there in 30mins! True to there word unlike Mike's!!!! Stay away from these cherry pickers!! It's obvious the customers AREN'T THEIR PRIORITY!! read more

The driver was prompt and courteous. I believe his name was Tarell (might have the spelling wrong). He was incredible! I had an unusual scenario so it required some thought and a plan. He was conscientious, careful and took his time to make sure all was exact and precise as any deviation would have damaged my vehicle. He was just as careful with getting the vehicle off the truck. I could not be happier with the service, the truck and especially the driver. I would absolutely recommended Mike's Tow Service and their driver, Tarell, to ANYONE needing tow service. Great company and great driver!!! read more

Worst tow company EVER!!!!! They were told by myself and my insurance company where to tow my 16 year old son but yet they felt it was ok to drop him, his car and 2 younger siblings miles from where they were supposed to be towed to. Then said it was just an honest mistake that they dropped him someplace that wasn't even a tire company when he had a flat tire. If you value yourself or the loved one that need to be towed I would call someone else! read more

Worst tow service ever! Waited over an hour for the tow truck, the dispatch ladies kept giving the run around on the time frame, so I called to cancel the truck. I called another company, and then Mikes finally shows up, pulls in front of my car and then drives away like a complete jerk. Terrible terrible service!!÷If I could give no stars I would. read more

These guys are THE BEST! I locked my keys in my car, and they were helping another person in the same parking lot, I walked over and asked if they could come help me, lucky for me they were able to! What a great service they provided! Just outstanding! read more

My son's car started dying on him while on the freeway. He pulled over and called AAA. Matt helped us. He was there quickly and honestly saved my son from any harm. He was stranded in a bad area of Modesto and his car in danger of being hit by passing cars. Thank you Matt for taking care of my son! read more

Called AAA for a roadside assistance tow. The AAA dispatcher told me a tow truck would be there within 45 minutes. The driver (Cody, I believe, was his name) showed up not even ten minutes later! AND he was the nicest tow truck driver I've ever had (trust me I've had quite a few). I only lived 2 miles down the road and the entire process (calling AAA to unloading my vehicle) only took about 30 minutes. It was quick and painless. Easiest tow experience I've ever had! read more

I've had my vehicles towed by Mike's Tow Service a total of 4-5 times now this year (bad luck with my cars). Each time they were able to get a truck out to me within the hour. The drivers are always very professional. Not once have I had any issues with them damaging my car. read more

This tow company rocks it out! Whether I lock my keys in my car or I need a tow home, this company is always quick to get my needs met. I have had AAA for MANY years now and never did I get such a bunch of great tow services. I have to admit that I am a bit of a duh brain when it comes to my car. I've locked my keys inside, ran out of gas (dumb me) and gotten a flat and Mikes towing always came to the rescue. I always seem to get the same batch of drivers, (Ben, Daniel, or Rob, which is kind of embarrassing when I can now remember who they are!!) and they are always so nice and so quick to get me back on the road or back home! They even did a long haul tow for my cousin!! I don't know if all the reviews below are true, but maybe they just have better drivers now! Even if I didn't have AAA, I would use this company anyway!! read more

My car broke down on the road today and I needed a tow. So I called Mike's Tow Service. The gal on the phone was friendly, the day was not too hot, I had shade to wait in, the tow truck was earlier than expected, the tow rate was reasonable ($40 for the first five miles, I think), the driver was friendly (Billy was his name), the truck had AC, and they take ATM/credit! Doesn't get much better than that...if one's car breaks down, that is. Thanks, Mr. Billy! read more

I just did a AAA tow with them, and the lady on the phone was nice. But the driver was a compleat Ass! He told me he has been towing for 20 years and did not need advice. I just asked a simple qustion about the front bumper being so close to the grown and he gave me a shitty answer and just walked away. he was rud to my girlfriend and was a compleat ASS. I will never use them again. AAA please pull your contract from these clowns. I will write a letter to AAA and sudgest other tow places that have nicer drivers. Towers BEWERE! read more

Great service, came out and immediately helped my little sister who popped her tire on a curb.

Worst towing experience ever!! I've never dealt with such rude people in my entire life! No one ever needs to be that big of an ass to ANYONE!! I would never use this company again even if the tow is free through AAA. I filed a complaint and will advise everyone I know to stay far far away from this piece of crap company! read more

Car battery went kaput and AAA dispatched this towing service. Took a bit longer than the 45 minutes estimated wait time, but that's okay because I was in a safe place. Service dude was very nice and professional. We ended up having to go to the shop on Bangs to have it installed, but that was okay too, because our finicky battery decided to work again long enough to drive there. It was installed quickly. He checked everything to make sure I was good to go. Good experience overall, considering the circumstances. read more

My initial experience was horrible the staff here is very rude and unprofessional... As i called to speak with the supervisor Aiming to please the customer was not his goal .. Then when I called back to speak to the owner about my experience I got attitude.. I asked if I was speaking to the owner and mike said who's this I said i am asking a question he said no your not your listing to a dial tone and hung up on me! read more

Just had to have my brothers car towed. They said within 45 minutes and they came a lot sooner. The driver was super polite and friendly. He helped my mom up into the passenger side of the tow truck and myself. Friendly conversation . Thank you ! read more

I was almost killed by truck 1304 on Saturday night........He swerved into my car carrier at 55 mph, sent me careening out of control on highway 99 and then just said that he sneezed,causing him to drift into my lane.He then lied to his boss and tried to say it was my fault.The damage to his bumper and the location of the damage to my trailer tell the real story.I got resistance when I called the buisiness and spoke with the owner. If I would have hit the brakes,he could have killed me and my 14 year old son riding with me. BEWARE ! ......... This happened on hwy 99 on 02/23/13 at around 8:15 pm. if anyone else witnessed it please contact me.I think they are going to try to weasel out of any liability. read more

Used Mike's Tow to rent a Uhaul for a one-way moving trip. Booked the truck online, was even able to make some last minute changes to order. Check in was easy, guy at front counter was friendly, and we were out and on our way within about 10 minutes. read more

I have had their service many many times. Always fast friendly and reasonably cheap. Highly recommended.

My wife was quoted $100.00 to tow my sons car about 15 miles, so when the truck got to my sons house the price was $ 127. And change. I feel we were taken and that they are not worth there word and i would not recommened these people to any one, stay away. read more

I called AAA and they used Mikes towing. Mikes picked up vehicle from the house and I waited over an hour for car to arrive at designated drop off. He wasn't courteous enough to tell us he had a double tow which I found out from AAA after 40 minutes of waiting. Upon his arrival I suggested he tell the customers when he has double tows so we'll know. He told me he's not entitled to tell us nothing. If we would have known this we would have taken my daughters work stuff out and she wouldn't have been late to work. I had signed the paperwork at shop and could have left but we were waiting on vehicle. He withheld the keys when I asked for them until he was done barking his mouth. I placed a complaint with AAA which I've never had an issue in 40 years with a tow until now. Very unprofessional and rude. If my husband would have been there he would have knocked his teeth out and made him swallow them. He was out of line speaking to me the way he did. read more

Mike's Tow Service - Towing Near Me - Modesto, California

Drivers have a terrible attitude. I was insulted without saying a word. There's nothing this company does that another tow company can't do. Towing is enough of a hassle as is, I'd recommend saving yourself the trouble of dealing with rude drivers and just take your business elsewhere. read more

Didn't say anything about a $45 charge per day, they just took my truck after the accident and ran.

The driver towed my room mates car in the drive way and hit my car. Bad enough he said it was only a little bit of damage but when my teenage son went to his truck to get the phone number so I can report him, the drive told my kid to "step the fuck back from my truck". Now that seems to be very unprofessional for him to hit my car let alone curse at my son. I called the office and they said it was nothing big and that they couldn't do anything about it. Not sure what kind of business there running but for a driver to curse at a teenager for writing down a phone number that's just wrong in a lot of ways. read more