My insurance company has had United Towing provide service to me on two separate occasions for…read moreroadside assistance. Both times they were punctual, professional and reliable. I am grateful for each time they rescued me and made my emergency circumstances less stressful.

We made a towing claim early this morning. Twice the driver canceled, blamed us for canceling but…read morewe did not, and neither did our insurance company. I called to find out why they canceled twice and the person who answered the phone was ridiculously RUDE! No business owner should talk to a customer the way he spoke to me! I called my insurance company again and for the 3rd time confirmed that this towing company canceled, not us and not the insurance company. When I called to speak to the new towing provider to explain what happened he wasn't shocked to hear this company had done this. Apparently they have a horrible reputation. Thanks for wasting our day because you clearly didn't want to do your job. I will do everything o can to make sure that my insurance company drops you as a provider!! I only wish there was a way to leave negative stars because you're not even worthy of the one I had to give you an order to leave the review!! EDIT: No I don't have 2 accounts. My son originated the towing request. I'm the policyholder and was the person who spoke directly to the towing company after the third cancellation. Common courtesy, and good business practice dictate that if you are coming from a distance, you would make an attempt to get ahold of someone. And YES!! the insurance confirmed that you canceled we did not and neither did the insurance you said it yourself. We didn't answer our phones, but that's actually not the case because neither me nor my son ever got a phone call. We were waiting at the property and you never showed. Did it ever dawn on you to get your butt out of the truck and knock on the door. You saw the car there! You're unprofessional and us waiting from 8-2 only for you to turn around and cancel a third time is inexcusable. So maybe you can understand my frustration. You're hands down one of the most unprofessional and disrespectful people I've ever come in contact with in the business world, and I will make sure that people know.

Do you know how to make a bad experience a good experience?…read more Hire KB towing services! We went for an evening out in Tracy, where I foolishly lost my key. We called a couple of towing services, I even tried AAA and they were non-responsive. I called Johnny at KB. He looked the situation over and towed us from Tracy to Walnut Creek. This was late at night and we were just happy to be home He took extra time to make sure he didn't scratch the bottom of the car or any parts of the car. I drive a Porsche so I was concerned about that and he was very good about that. My wife and I and Johnny had a great conversation all the way back to Walnut Creek where he unloaded our car I hope they never need a towing service again in Tracy, but if I do, I will absolutely call Johnny at KB.

Poor communication. Did not listen/comprehend what was being asked. Did not ask for clarification,…read morejust showed up expecting me to be there after I had already said I am recovering from spinal surgery and could not drive to meet. Never gave an estimate, then expected $375 for towing a car they can keep and sell on. Still has not responded to confirm that he got the payment we agreed upon. Ridiculous!

They were able to meet my schedule and even helped move another car out of the way to get to the…read moretruck being towed. Recommend their services.

Thanks for your excellent service. Justin took care of business safely and professionally.read more

Johnny is the best. Professional, friendly, arrived quickly as requested. Took great care when…read moreloading and unloading the car. You won't find a better tow company. Thanks again Johnny.

Johnny is a saint, he made time out of his day to help my husband on the freeway, he came from…read moreLivingston and picked him up in Modesto. He kept his word and he was there. I appreciate his kindness and his work. He kept in touch and was very professional. You rock Johnny thank you so much. I highly recommend this towing company for any needs. Johnny is now saved in my contacts for any future necessities. Thanks again, god bless you!

If I could give 10 stars -- I would…read more Oscar went above and beyond for my family. We were stranded on the side of I-5 on a Sunday afternoon and On Site Tow was the only company willing to come and help us. Oscar is very professional, quick, and thorough. I couldn't recommend On Site Tow enough to anyone who's in a pinch. Great and fair pricing for the quality service they provide. Thank you again Oscar for being a lifesaver!

Peter is the best driver! Very caring and compassionate with my family when they were stuck in Los…read moreBanos when their truck broke down. He made sure they were safe and taken care of, he went above and beyond getting them back to San Jose safely and with total confidence in his services. I recommend him and his company without hesitation. Thank you Peter!

Responded very quickly and arrived shortly after. Very professional, helpful and friendly!read more

He was quick to help, and suggested a shop for us. Very accountable and reliable. If you need a…read moretow, this is your guy!!! He was quick to help, and suggested a shop for us. Very accountable and reliable. If you need a tow, this

I Broke down in rural California near Turlock. I called the company I pay annually for towing…read moreservice and refused to come because the vehicle was "Not Authorized" (an old school van). I called the classic car insurance company and TW Towing was there in a flash. This young man was very careful not to harm the vehicle whose tie rod had broken and was very difficult to pull on the flatbed. He was professional, courteous and provided great service. My vehicle had to spend the night in his secured lot and was delivered to the shop in Sacramento the next day. I can't say enough about the service I received.

I recently had to call T W Towing for the delivery of my dads' pickup truck from Central Valley to…read moreSan Jose, which was passed down to me after his passing. From start to finish, Mo's service was exceptional. He was professional, knowledgeable, honest and provided competitive pricing. The tow truck arrived as scheduled, and everything was secured and communicated clearly throughout the process. I appreciate Mo's efficiency and professionalism and I highly recommend T W Towing to anyone in need of towing services! 5 STARS FOR T W Towing!!

Had Zia pick us up because our electric car ran out of battery. -__-…read moreWhile I was upset with the phone operator for her lack of care it sounded like, Zia made the trip comfortable and calmed me down by sharing some stories with me. If you call the company for a tow, hope that you get Zia because he'll make the trip worth while.

Rashed was excellent! He was very helpful. I have a 43' diesel pusher rv. It was very tight moving…read moreit out of the diesel repair shop where it was located. He guided me and helped me negotiate a tight corner to get around the building. He was diligent in ensuring that it was properly hooked to the tow truck. He removed my rock guard to prevent damage to it and replaced it when we arrived at the location. It was a long tow - 71 miles. We followed him all the way. He drove safely. I appreciate his professionalism and friendly demeanor.

Carlos was knowledgeable, friendly, and honest. He came out to my car and assessed the problem…read morequickly. Carlos was able to pick up a new battery and install it in time for me to pick up my child from school. I highly recommend his services.

Our car broke down while we were returning from a trip and we called this place and Carlos helped…read moreus out right away! Carlos is professional and highly skilled at his job, he had us to our destination right away, no surprises. The price was fair for the good work he did, we would certainly recommend this place for anyone in a bind. Thanks Carlos!

The owner/driver is amazing. Was stuck in the Central heat with my 3-month-old granddaughter when…read moremy truck broke down on the highway. Luckily I found this amazing company and he was there in a jiffy!!! I was able to safely get my car towed to the shop and he even helped me strap in my granddaughters car seat. Would highly recommend Arroyos Tow

My bag at gym was stolen at Brenda's in turlock and keys were in them! Had a horrible time but…read morethankfully Arroyos towing helped me get home safely because of I left my car at gym overnight it would probably get stolen since keys were in thief's hands of my high end auto ! Arroyos towing made sure my car wasn't scratched under being a bmw and brought his flatbed ! Gave me a ride home and was very respectful and also good lookin guy! Mahalo and highly Recommend customer service was on point and very professional!