The owners are so good with customer service / being genuinely nice. It starts there…read more I love this shop's bike selections too. I am a big Bianci fan. Bianci = instant street cred and class. Go here for bike purchase and if you want to feel good.

Located just a block off the Prairie Path on Batavia road near Butterfield, this is a great place…read moreto bring your bike for a tuneup or to buy a new or used bike. They also recycle your old unwanted bikes for shipment to third world countries. Jeremy, the owner, is friendly & helpful, treating me like a VIP. I definitely will bring my bike to them for any repairs.

Great shop, friendly people, very fast and high quality work at more than reasonable prices. Love…read morethis place!

Have bought 3 bikes at prarie path. Their service is good. Their selection is big and they know…read morebikes. We visit there for accessories when we are out riding and they always take good care of us. Very happy with prarie path cycle. My wife and I have been riding for 20 years and getting our bikes from them for 6 years now.

No nonsense bike shop. Dropped 2 bikes off, 1 for tune up, 1 for cable replacement. $20 for cable,…read more$140 for tune up & couple parts. Solid. Will be back.

Hello, I was…read morerecently in the market for my first road bike. Given my budget, and general desires, I was particularly seeking a pre-owned road bike. I spoke with Luke over the phone and visited the store several times. He was very busy, running his business, but patiently took time to answer ALL of my questions. He walked me through the differences between the 3 different price points I had. I ended up with a sweet road bike. I my bike our for a couple of rides already and everything functioned as it should. They also took a really good final look at the bike before sending me on my way. I really appreciate that level of thought, care, detail, professionalism. I do recommend supporting this bike shop. And I will continue to shop there and utilize their services. They have everything you would need to get outfitted. I think on any type of bike... Thanks, James

I went there yesterday 6/20/26 to get work done on my bike. I had a horrible experience. I brought…read morein an expensive Felt bike to get it tuned up and to change the tube in my tire. The guy at service counter wanted to overcharge me $450. He also lied about what needed to be fixed and was very condescending. He told me the chain, seat, handles, ties, tube all needed to be replaced, plus all the service. So on a hunch, I asked him how much he would pay for my carbonfiber bike. (It's 10 years old, but I bought it for $2,000). Guy told me he'd pay $70. I knew this shop was suspect and then that cinced it. I told him absolutely not. That anyone who knows anything (and I'm not a bike expert) wouldn't pay $70 for a bike that was purchased for $2,000. He kept telling me "that's what my owner would pay" as other employees shook their head in agreement with me. I ended up taking it else where. When I got it fixed, I asked the guy what needed to be done, as a I suspected, I just needed grease and the tube replaced, nothing else. My tires weren't rotten. The guy put baby powder on my bike seat, everything else was fine. I also asked him how much my bike was worth. He told me $400+. This place is terrible and frankly taking advantage of people. My suggestion: Go to the guy in Naperville who is retired and genuine. I found him off other reviews in Yelp. Artisanbiccyle.com He's by appointment only. But charges $60 for what this place tried charging $450. He fixed everything in less than an hour -- which Spokes told me would take a week to fix. Not okay. They are taking advantage of people since so many bike shops have closed.

I used to know the owner of Spokes but sounds like things have changed drastically... My sister…read morewent there to just inquire about our bikes that were left there. We did leave the bikes there for longer than we should have but it's the way she was treated when she just asked a simple question? What type of manager talks to someone like he did. His answer was way over the top. Holy crap. He basically said ... That they did get rid of the bikes but then told my sister to leave the store and never come back. WTH? How is it any one would tell that to someone. All she did was inquire about it. Why would anyone say that to someone?? Maybe the have good bikes but the customer service sucks.

Jim is an amazing artisan. Thank you to all the other reviewers who directed me here after I had an…read moreawful experience at Spokes. This guy is honest, quick and teaches customers, if they have questions, about care and maintenance of their bike. So happy I found Jim. I was desperate to find someone to service my Felt after Get a Grip Cycles closed in Chicago. He works by appointment. Retired and wanted to work with his hands. I called him out of desperation after Spokes in Wheaton wanted to overcharge me $450 to replace tire, tubes, chain, seat. Instead it turned out to be simply a tube change and grease on the gears -- which I suspected. Jim even put baby powder on my seat to make it non-sticky after a move dinged up the seat. Can't say enough good things. He works out of his garage. He smokes a pipe. He prefers you to let him work while he works on your bike and then you ask questions. Again, old school artisan who is honest.

"Unfortunately I don't work on e bikes, so I don't know what to tell you" when asked about a simple…read moreinner tube then proceeds to go quiet, then decides to try to tell me something after I said " okay" so I told him "have a good day". No suggestion no nothing

5 stars does not do this place justice! Drove a hour away to get a Salsa fat bike here…read more Great facility! Staff was super cool and accommodating: they swapped my brakes to moto on the spot and didn't charge me. Ben, the salesman actually did the work! How refreshing. Graham told me the local trails I needed to hit.... Spoke a little to Mike who clearly knows how to hire and train great people.... Overall, a fantastic experience.....

They helped my daughter pick the perfect bicycle to fit her needs at a good value!…read moreTheir knowledge and attention to detail was impressive.

Aaron is very knowledgeable! The assortment of bikes is quite impressive. I've had nothing but…read moreexceptional services provided for my bike issues and maintenance. As an avid cyclist I recommend as a go to place for all your cycling needs.

Excellent service and bike tune up. I use them for yearly maintenance . Courteous and professionalread more

My Aventon E-bike was purchased 4 years ago from Mill Race Cyclery and my friend already had an…read moreAventon E-bike that he purchased elsewhere. Each year, we have both bikes serviced/checked at Mill Race as they get transported to and from a warmer climate and we want to be sure they are safe after arrival back home. Each time, the work is professionally done in a timely manner, sometimes extra adjustments, and are like new when we get them back! Recently purchased a versatile, foldable, lightweight bike from Mill Race so it will be easier to transport...we want to try out other bike paths not nearby. Each experience with owner/s and staff has been pleasant and professional! The frosting on the cake is their concession stand with outstanding baked on-site cookies and drinks (even lattes) at reasonable costs!! It gives us a good excuse to bike to Geneva just for their treats and shaded patio! It's an outstanding local business!

Very patient and informed staff. Great product availability. Lots of electric bikes to choose from…read more Also great bike parts to upgrade your bicycle.

They fixed the bicycle that was meant for someone dear to me. I paid for it I asked what they…read morerecommended and what was not recommended. I bought a bigger seat. And an air pump.

Great service! I bought a bike there yesterday. The gentleman who helped me was very knowledgeable…read moreand professional. Highly recommend one visit for a great bike, and solid professionalism!!!