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    Midway Moving and Storage

    1.8 (290 reviews)
    Closed Closed
    Updated 2 months ago

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    Services - Midway Moving and Storage

    In-state moving

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    They moved my piano, destroying the front steps, then the threw slabs of concrete into our bushes. It was all captured on camera, in plain sight and they have denied the claim, saying that a waiver was signed on the day of the move. Horrible company, a terrible mistake to hire them.

    I moved from an apartment to a storage unit. The 3 gentlemen were on time and very pleasant and professional. The majority of my property was packed and visible label ( glass, fragile, books, heavy) I have two issues with this company: 1: You must monitor the employees. a: I had to Correct the employee several time when loading and unloading their truck " To Place Heavy boxes on the bottom & place the fragile items on top of the heavy boxes. 2: Missing Bedroom Screws a: The Gentleman came prepared with a drill. He disassemble my bed however he fail to give me the screws which are need to attach the wood bed slats together.

    Alan B.

    Our previous experience ( 20 years ago) was good, so my wife wanted them to do what they did back then. Pack the kitchen and move us from Wheeling to Northbrook. They did the estimate by phone so they did not truly see the distance from door to elevator. Knowing that I "knew" Jerry Siegel DID NOT HEELP. In fact, the workers took advantage and did not do all they were supposed to do. They added cardboard boxes ( at a cost) that I did not NEED. They left behind clothes, and a great deal of kitchen stuff. The move was MUCH longer than we had anticipated and I was okay with the extra hours on the move BUT the materials ( as I said, I already had tape and boxes) added up to $1,303.00 RIDICULOUS since it was after 5 the workers could not get in touch with management so they would not leave my home without my cc. I contacted Jerry right after and was promised that they would look into this. BY THE WAY all they could talk about was the tip- meanwhile they added the figures wrong and overcharged me as well. My bank tried to help me with the cc, but is still getting info. I would suggest, that even if you are a Cubs fan ( they are the official movers for the Cubs) you find another firm to do your move. Just so you can stay within budget and not fear that if you don't tip enough, the guys will do damage.

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    2 years ago

    this place is so convenient and the staff are accommodating! Ron recommended me to this place and I'm glad I listened!

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    Ask the Community - Midway Moving and Storage

    Review Highlights - Midway Moving and Storage

    The gentleman provided me with a quote of $410 which included an extra fee ($50) for the stairs and another one for the additional crew member.

    Mentioned in 4 reviews

    Read more highlights

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    Best Price Moving and Storage - Electrical cords chewed through

    Best Price Moving and Storage

    (286 reviews)

    Hermosa

    I was quoted $3650 for a move from Chicago to Michigan, when the truck was loaded the foreman came…read moreback with a move price of $8700!! I complained to the broker and managed to get it back down to $4650, but I still feel that I was ripped off. And speaking of ripped off, after unpacking I discovered that they had been through all of my stuff and stolen all of the jewelry and watches!! DO NOT hire these thieves!!

    SCAM!!!! Beware this company rips you off! Original…read moreEstimate was for 1335 Cu. Ft. All along in our communications with the MOVER (Best Price Moving & Storage) we were assured we were only going to be charged for ACTUAL Cubic Feet utilized and not ESTIMATED. At the time of pick up in Chicago it was REPRESENTED we were using 2,000 Cu Ft of space. And were told we needed to pay the difference*approximately 665 Cubic ft extra. When the truck arrived for delivery, it was packed to under 1,150 Cu Ft of space. A SIGNIFICANT difference of approximately 850 Cu Ft. You can view pictures I took upon arrival of our delivery truck. When I went on the truck to take the pictures the movers asked why I was taking pictures and he answered his own question with "are you not agreeing with the Cubic Footage charged. This tells me this is a common practice in the moving industry and does not comply with any standard of good business practices. This is the difference of being charged for 2000 cubic feet on only using 1150 square. This difference is the 850 Cu Ft X $3.30 $2,805 plus 12% Fuel Surcharge on our Cu Ft by $336 = $3186. WE were over charged $3186. We reported to the company, and the said they would get back to us. Nobody contacted us and every time we called the disconnected us or put us into someone's voices mail. If I could give negative star, I would. This is the absolute worst moving company that I have used. I have reported them to the BBB.

    U-Haul Moving & Storage of Logan Square

    U-Haul Moving & Storage of Logan Square

    (94 reviews)

    Hermosa

    Customer service was terrible. I waited in an empty lobby for ten minutes. Someone shows up. No…read morehello, no thanks for waiting. I get a blank look. I get it. I don't want to be here on a rainy Saturday morning either. I say "Good morning! I have a truck reservation." He nods. That would still be a three star experience if it weren't for the U-Haul app. It kept crashing. It wants constant location access. Once the rental process starts I had to agree to their biometric data terms of service, submit a selfie, scan my drivers license, AND provide a personal reference or passport info. I'm sure my personal info will be leaked in the near future. Throughout this digital adventure the staff was entirely unhelpful. I gave up and thanked the guy for his time. I realize it's unfair to review the app and the location, but I don't have an alternative here. I'm powerless against the U-Haul brand. I'll hit the App Store reviews next. Now I gotta spend my time getting U-Haul to delete my PII and deactivate my account.

    Literally the worst customer service I have ever had. We rented a truck from Uhaul, agreed to a…read moreprice and were asked to bring a hitch to another state as a favor to Uhaul. This location took over an hour to get us the truck. Overcharged us by more than $200 for the rate. Charged us insurance which we did not agree to. Charged us for the hitch which we were taking as a favor to Uhaul. Marked the gas amount wrong and then we ended up being charged for gas even though we took a photo of the gauge as soon as we picked up the truck. I have been trying to get my money back for 48 hours. I have wasted 7 hours of my life calling UHaul who keeps saying they need to contact this location to get it approved. Beyond frustrated and would NEVER recommend this location to anyone

    Midway Moving and Storage - movers - Updated May 2026

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