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Midas

2.1 (88 reviews)
Closed Closed
Updated 2 months ago

Services - Midas

Check engine light

Engine oil light diagnosis

Auto general diagnosis

24 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Oil changes

Auto wheel alignment

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Tire balancing

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

Midas Photos

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Recommended Reviews - Midas

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Midas receipt

Found a coupon for $29 for an oil change on the Midas website with their shop address. When we arrived for our appointment, the man at the counter told us they aren't part of the corporate Midas company and don't honor that coupon, and said the best he could do is take $20 off, bringing it to $60 (double what we expected to pay with the coupon). When you go to a place for the Midas name and expect to use a coupon, it's disappointing when both don't happen. I think Corporate Midas should know about this especially when the shop is a Midas shop and the walls inside are covered with Midas posters and printed materials.

This is the form Midas asked me to complete to fill out another complaint that does not work
John K.

I had used this Midas about 10 times over the past two years and they used to be good and responsive. However they must have a new team because they overcharged me after misrepresenting the needed work. They told me that the check engine light would be fixed, then tried to have me leave with it still on. When confronted about this, they asked me to come back the next day and then refused to refund my money. They said that they needed "money coming in" to refund my money on my card and then never called me. So I'm disputing the charge with the credit card company and will never use them again. My money still has lot been refunded. They told me I just wait for a "check from corporate." I will simply dispute the whole charge with the credit card company, since they are obviously trying to scam me and keep my money. Update: I received a YELP response asking me to fill out ANOTHER complaint on a link they provided. Of course, the form does not work (picture attached). Now I see why their mechanic is so rude - there is no way to complain. Well, they lost thousands of dollars in future business, because I've shared this with my friend who bring their corporate vehicles to other Midas locations (and personally friends who use this location) and all have agreed to never use Midas again. I look forward to sharing this story with more of my friends and family.

Tykisha T.

The wait time was terrible but in all fairness I walked in on a Saturday! I heard if I would've had an appointment it would've been quicker. Customer service was informative and and nice. The prices are good! They will offer more services/repairs etc but is not pushy! A waiting area with chairs and clean bathroom! Not fancy but it's a repair shop ‍ I would go back!

Midas Shop on Rhode Island Ave NE

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2 months ago

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3 months ago

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2 months ago

reginald is ver professional and gets the work done in a timely manner and just to let the ladies know hes a good looker too.

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6 months ago

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1 year ago

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2 years ago

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2 years ago

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2 years ago

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6 years ago

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3 years ago

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7 years ago

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2 years ago

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3 years ago

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4 years ago

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4 years ago

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7 years ago

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9 years ago

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5 years ago

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5 years ago

When inquiring about a coupon from their website that turned by problematic and into a screaming match in the shop

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6 years ago

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7 years ago

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8 years ago

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8 years ago

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9 years ago

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9 years ago

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7 years ago

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10 years ago

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13 years ago

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12 years ago

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7 years ago

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5 years ago

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10 years ago

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7 years ago

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5 years ago

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6 years ago

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6 years ago

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9 years ago

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7 years ago

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8 years ago

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Page 1 of 3

Ask the Community - Midas

Review Highlights - Midas

Will be returning there for oil changes and tune-ups.

Mentioned in 6 reviews

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Ben Nielsen's 10th Street Automotive - Company fishing trip!

Ben Nielsen's 10th Street Automotive

(133 reviews)

Brought my car here as i caught a cracked rim/wheel and had to be towed to the nearest shop…read more Pros They provided my car with good work. Cons They had my car for 24 hours and i had to call them to ask for updates. They gave me 8k estimate for a full scope of work that was needed. I declined all but what my car got towed for and 3 new tires. That total cost was $1500 When my car was ready they called me 15 mins before closing so i could not get my car until the following day. Would not have been an issue but they parked my car on the street where it received a ticket. When i mentioned the ticket they collected it and said they were going to pay it. A month goes by and the ticket has not been paid and it doubled. I didn't follow back up before the month went by because my dad passed 10 days later so it was not on my mind. When i called the shop to explain about the ticket they said they don't usually pay this kind of parking ticket. Lol after it doubled they conveniently do not pay this type. All of this could have been avoided had they looked at the ticket type and called me to notify me. They will never get anymore business from me. Sad because all they had to do was call the customer. Amended 5/6 The GM Mike called me to rectify the situation. He listened to me and apologized for the level of customer service I received. Being that this location is in DC and has a small lot they easily run into issues with ticketing. He made sure the ticket was paid within an hour of our call. I appreciate small businesses and ones that make it right with their customers.

These people are scam artists. Please, whatever you do, do not give them your business…read more My first encounter with them was when I was leaking oil and they ended up quoting me $1500+ for a whole LIST of issues. Took it somewhere else and they quoted me half that and I didn't need any of the stuff 10th St said I did. Then I took my car in again today for a grinding metal sound in my driver side back tire. They came back with a nearly $5,000 quote for a pad, rotor and caliper replacement, plus brake fluid flush, a cracked serpentine belt, and torn bushings on my control arm. Took it somewhere else....$1,100, and they said I didn't need new calipers or new control arms. PLEASE DO NOT GIVE THIS PLACE YOUR BUSINESS

Old Ox Tire & Auto - Celebrating Jason's bday

Old Ox Tire & Auto

(35 reviews)

Brookland

Friendly staff! I'm new to the area and so glad I came to this shop. Service advisors, Meg and…read morePaul, were great. Meg was welcoming and even gave some coffee shop recommendations to check out while I waited. I made an appointment to have my exhaust system checked out because my SUV sounds like a tractor. The mechanic tech who worked on my car took a test drive with me. He washed his hands and was considerate enough to place a mat down before getting into my car. He heard the noises from my exhaust upon idling and acceleration and was able to identify the issue.... Pending exhaust/muffler replacement to the tune of $1,700+ I ended up changing my coolant and transmission fluid (around $700 for services, including diagnostic fee) as preventative maintenance for now. The diagnostic included a more thorough assessment than I've gotten at the Ford dealership or any other auto shop. They checked ALL my fluid levels, brakes, and dashboard lights. And they provide visuals to let you know where fluid levels should be and where your vehicle's currently is. They provide a video as well of the issues with tour vehicle. They were courteous. You pay a diagnostic fee (about $90) separate from service provided, but I'm ok with that job because of how thorough it is. It isn't just targeting the issues as the "customer states," they go beyond and check out things. They provide so many services, including transmission and exhaust, which either gets outsourced if you're at the dealership or you'd have to go to a specialty shop for that work. I think Old Ox is part of a chain of shops, but I appreciated them working on my vehicle and explaining the issues. They're down-to-earth. The customer service was great. I have a Ford, which means I'll definitely be back for repairs and maintenance soon.

I can not say enough good about old ox. Meg is amazing, caring, kind, and generally a gem. They…read moreworked SO HARD to diagnose and solve a tricky issue with my truck. Meg researched, Paul worked his ass off to figure it out, and they went above and beyond in every aspect of this work. Leaving this review is not enough to express my appreciation, gratitude and admiration for the entire team.

Ben Nielsens Northwest Automotive

Ben Nielsens Northwest Automotive

(85 reviews)

Shaw

This was my first visit and I had a very good experience. I have an older, high mileage vehicle and…read morethe staff was extremely honest and realistic as to items that needed attention given the age and value of the vehicle. The electronic communications were very detailed and helpful describing diagnosis. Staff extremely professional and courteous! I will absolutely receive additional services from Ben Nielsens NW.​

lol. No. So I had my…read morecar towed there because the engine gave out but the lights/ accessories were still on. They told me I needed to fix a rotted tube (valid). Oh, and that I also needed $2200 additional dollars of "work" the majority of which was new brake pads and rotors. When I asked how much of it was brake pads and roters, they said $1700 dollars. Also they told me the car was pulling HARD to the left. I had not experienced this symptom. If I take my hands OFF of the wheel while going forwards it drifts to the left..but I figured my tires needed rotating and an alignment. They were very very insistent about trying to sell me BOTH brake pads and rotors. I asked if I could just break pads. They said no. Keep in mind I brought my car in because I had an ENGINE problem. Not a brake problem. When I called back the next day, all of a sudden it was $1400 dollars to do the work they recommended. $900 of which was brake pads and rotors. I told them I needed to think about it. In the end, I said I would just pay for the work already done and pick up the car. They said "they turned off all of the dashboard lights" . When I got there, the mechanic that tested the car said that "it wasn't hard, but the car pulled the left and he never experienced that before" Uh huh. Sure. They didn't mention at all the original problem, and why the engine might be shutting down while it was on. Luckily repairing the hose seemed to fix that. By that time I was ready to just leave. When I actually turned the car in, the low air pressure light was on for the tire. So they indeed had not "turned off all the lights" nor done me the courtesy of filling up my tires after charging $230 just to DIAGNOSE the car. There was an additional charge for the labor for the rotted hose. The total I paid was around $350. And get this. When I went home, bought an air compressor, fills up the tire, the drift to the left STOPPED. These people were about to try to charge me $1700 for a symptom that could be fixed with $2.00 worth of air. Do not come here.

Goodyear Auto Service

Goodyear Auto Service

(33 reviews)

The service I received today at the Goodyear on Bladensburg Road NE in Washington, DC was…read moreexceptional. Dwayne provided outstanding customer care from start to finish. I initially called to confirm the tire size on my truck, which I originally purchased from this location about two years ago, as I was considering getting replacement tires from the Chevy dealership on highway 210 in Maryland. However, after speaking with Dwayne and receiving a quote for the same tires I previously purchased, my plans changed immediately. Dwayne was patient, attentive, and genuinely committed to helping me. He took the time to research the information I needed, called me back promptly, and kept me informed throughout the process. That level of communication and professionalism speaks volumes about his customer service skills. Even with the location's busy schedule, he never appeared irritated or rushed, even when I had to call him back multiple times. When I arrived, I did not have a long wait because the tires had already been ordered earlier that morning. Dwayne continued to keep me updated and assured me that my truck would be taken care of with great attention and care. This is the type of customer service--and fair pricing--that creates loyal, repeat customers. Because of the excellent experience I had today, I will continue to return to this location for future tire needs and any work on my truck. Thank you so much, Dwayne. Your professionalism is truly appreciated.

I recently went in for an alignment and was greeted by two incredibly pleasant employees. From the…read moremoment I walked in, both were welcoming, attentive, and genuinely helpful. As I was checking out, I mentioned that this visit felt completely different from previous experiences. The store manager, Jessica Paredes (though at the time I didn't know she was the manager), asked what I meant. I explained that the older woman who usually works the front has always been mean, dismissive, and honestly difficult to deal with. I arrived today expecting the same attitude. But today was a GOOD day--no attitude, no nasty looks, no negative energy. I was relieved and truly happy, especially for a Friday. Jessica apologized for my past experiences and shared that she was the new manager. I immediately told her I would definitely be returning as a customer. Honestly, the only reason I gave the location another chance was because I didn't feel like driving farther--but I'm glad I did. Dwayne, who assisted me first, was also extremely helpful and kept me updated on the status of my vehicle. And I have to give a huge shoutout to Mr. Clarence, the mechanic--he is absolutely awesome and highly professional. His expertise and thoroughness gave me confidence that my vehicle was in great hands. From a customer's perspective, the front desk is the first point of contact, and the person in that role should understand just how important customer service truly is. Customers should always feel welcomed, valued, and comfortable--especially when spending their hard-earned money. I want to thank Goodyear for making a management change that clearly prioritizes customer service and respects the customer experience. Leadership matters, and Ms. Jessica Paredes is proof that great leadership sets the tone. The improvement in morale, professionalism, and overall experience is a direct reflection of her presence. Excellent job to Ms. Paredes--leadership starts at the top, and it shows in how her staff engages with customers. I appreciate the positive changes and will absolutely return

Midas - autorepair - Updated July 2026

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