Just got tire fixed in minutes. Awesome service. Highly recommend this place. Will give 5 star…read morerating.

Making it look easy with a can do attitude!! Had a nail in my tire....got me in and out on a Monday…read moremorning.

Best tire shop around ! Always friendly always willing to help even if you don't. Have appointment…read morethey actually offer you help vs other tire shops by Costco like the one in pg county which turned me and my family away ! Shame on them !

Very fast and helpful ... price better than most .... Small waiting area ... I have a membership…read morebut don't have a tire package still reasonable for repairs .

Moving to Maryland, had to get my Inspection done for both Cars and i picked Fort Meade Auto…read moreCenter. Guy at front desk was very welcoming . Dropped my first car at 9 am and picked it up by noon then i dropped my second car which i picked by 3 pm . Pretty prompt service and great prices. 2019 AUDI Q5 - 89$ (Inspection Fee) + 72$ (Needed Wipers Change) 2024 CRV Hybrid - 89$ (Inspection Fee) . No issues since only 4 month old car. I did call a bunch of places to get prices for Maryland Inspection and these guys gave me one of the best rates.

On 4/25/24 was the first time I took my 2012 VW Jetta to this place to have my A C. checked. From…read morethe guy at the front counter checking me to the office manager Morgan was so welcoming and nicemy cost was a certain amount for checking my A C. for leaks, and a recharge with freon and when finished I left happy that my A.C. was now working and the service was great. 5/14/24 I called and spoke with Morgan regarding my A C. was not putting out alot of cool blowing air and he suggested to bring it back in at no charge. The same afternoon I took my car back to them and the Tech looked for any leaks or other issues but all looked good, Morgan wanted to check my cabin filter inside my car and when he pulled it out he noticed it had been put in wrong by the last place that had changed my oil which was Jiffy Lube. They had crushed it when the tech at Jiffy lube took it out and put it back in. Morgan at Ft Meade auto center ask if I could go buy a Cabin Filter and bring it back to him and he will put the new one in the correct way and he did just that and my A.C. has been putting out much cooler air, im 100% satisfied and will recommend this place to everyone.

Requested a tow from my home. They answered the call immediately. Charged $125 flat to take my car…read moreto the auto shop, about 5 miles. This seems to be a competitive price in the area. Very kind driver and easy to understand pricing. Definitely worth the cost and made the process easy. Helped me get tools to put my car in neutral when it wouldn't start. Was clear and knowledgeable on getting the car on and off the truck. Said he's been towing for 10+ years and it shows. He's good at what he does. As a note, it looks like CashApp or Zelle is the preferred payment method.

I was stuck at 12am in the middle of an intersection at the end of a winter storm and Kieth came…read morequick and ready. He towed my car to my home. very very good experience

The service was super fast, like ridiculously fast, for how much moo-lah I dropped! They have…read morecoupons and offer military discounts though. They showed me how disgusting my filters were, which I absolutely appreciated. Ga-ROSSsssss! Seeing is believing folks! Omg I've had my car almost 4 years and I don't recall ever having these thangs changed. I asked how often these filters should be changed, and I was floored to learn they recommend changing them annually... What the!?!?!? :( Head hangs in shame :(. I'm better for the knowledge though. ;). I gave them 4/5 only bc this particular location is a lot further away than I expected it to be, which of course is not their fault, but later I realized there is a jiffy lube literally 5 mins away from where I live. SMDH. HOWEVER, when I called for an estimate/ to check space availability for the day, I was misquoted. I told the person I had a Prius and I know my car takes synthetic oil... But. Les'be honest I'm a real typical lady in the fact that cars are not my forte. So I explained to the person that I needed this 'synthetic stuff' and inquired how much would it cost... The gentleman said so long as I wasn't within the warranty my car would be fine with the cheapest package. -which was pretty comparable to other businesses AND they could get me in ASAP... Toyota has a week wait... When I got there I anticipated spending roughly $40 after discounts/ coupons. BUT bc my car DOES need the expensive synthetic stuff, AND my filthy filters needed changing I spent $125 total. And I seriously didn't even have the time to finish a phone call... They were that dang fast!!!! I was both impressed and skeptical that they could have completed the tasks that fast, and managed to do it well... I'm used to waiting FOREVER at Toyota. I loved how quickly I was 'in and out', but again I was skeptical of it too. I definitely appreciated the filter info and I'm a sucker for any savings, but I hated that I drove 30 mins out of my way and paid way more than anticipated. Overall, if I wasn't in a hurry to get my oil changed I doubt I would have gone to jiffy lube. I generally always go to Toyota. But I'm glad I had to 'switch it up'. Next time, I'll go to the Jiffy Lube closer to my house ;)

I loved coming here when i lived in the area. They were helpful with checking my tires and doing my…read moreoil changes. Many times people that service your car are kind of dismissive and just want you in and out, but here they had no issue explaining and being thorough so i'm informed. i will always choose jiffy lube!

Prompt, reasonably priced, friendly, honest and helpful. Exceeded my expectation. Made honest…read morereasonable recommendations without pressuring.

After a frustrating experience elsewhere, I brought my 2017 Hyundai Elantra to Columbia Family Auto…read moreCare for a second opinion regarding a traction control light, check engine light, and intermittent loss of acceleration. From the first phone call, I could tell the experience was going to be different. They were able to get my car in quickly, performed a thorough diagnostic, and accurately identified the issue as a faulty sensor. The repair was completed the same day, and my car has been running great ever since. What really stood out to me was their communication and transparency. They took the time to explain exactly what was wrong, showed me the old sensor they removed, and answered all of my questions in a way that was easy to understand. I never felt pressured into unnecessary repairs or talked down to. A month later, when I called about a separate issue, they immediately pulled up my vehicle history and knew exactly who I was and what work had been done. That level of organization and customer service is rare. Finding a mechanic you trust can be difficult, but Columbia Family Auto Care has earned my trust. If you're looking for honest diagnostics, fair pricing, and a team that genuinely takes the time to help their customers, I highly recommend them.

Since they relocated to Elkridge and are now Prestige Wheel House the service has gone down. The…read morewait times are long and they are unable to fulfill their appointments. If you have read this far this is why. 1. I had an 11:30am appointment and arrived at 11 to complete the paperwork. I was told it would be a 2 hour wait from the front desk attendant who was pleasant. 2. At 1pm I inquired how much longer it would be since my car was still sitting out front. The front desk attendant said another hour. At that I was offered a discount. 3. At 1:30 when my car still had not been taken back the desk attendant said I can not get your car done before 2pm. At which time she gave me my keys. 4. I was only there 2 hours however there we 2 guys before me that were there much longer. I would not use their service as the wait times are long and their communication as to delays are poor.

I had a terrible experience with PWH. I ordered Vossen wheels from a local place in Sterling. This…read moreplace source Vossen wheels through PWH since they are Vossen distributor. The whole experience was vague and painful. Here is what happened: - Order arrived three weeks late. No one was following up from PWH except the guy who I placed the order with. - FedEx delivered the wheels package to PWH location, and no one picked it up. We had to notify them to receive the package, and they did two days later. - PWH sent the wheels mounted without lug nuts!!! We had to order lug nuts from Vossen. My car literally was sitting on jack for a couple of days in the process. - Once the installation completed, I found out that the TPMs were not installed !! They completely forgot to include TPMs even though I paid for them. Now, I am trying to figure out how to get a refund from PWH. This is by far, one of the worst experience I had with anyone in the auto industry around the area. Not recommended at all !!

My tire had a nail in it and I did some calling around for a price check. 2 places was going to…read morecharge between $40-$60. I called Expert Auto Repair & Tires and spoke to Olivia and said the price would be $20 and take 5 mins. I went to the location where I was greeted immediately. Oscar had me pull my car up and he plugged the tire right on the spot! I wasn't there for more than 10 mins between getting the tire plugged and paying. Both Olivia and Oscar were very nice and made sure the service was completed to my satisfaction before I paid. The only thing I will say was it was too much air in the tire compared to the other 3 but it was nothing to just let some out. I will definitely be going back for future vehicle maintenance when the time comes!

Bought new tires in May of last year . The purchase included tire rotation. Service was swift and…read moreconvenient. I would definitely return again in the future.

Hands down a great service station! They provide great service with excellent pricing and superior…read morework. These guys will make sure you are back on the road in no time. Nabeel and his team are very welcoming, as a female I at times feel funny walking into auto repair shops.... Not here I felt like I was part of the family. I also was able to apply to sign up to drive with Lyft and get a great sign up bonus which I used to help pay for my repairs. www.lyft.com/drivers/exxon175 was the link I used to signup. Happy driver happy customer!!

Do NOT support this "business"! This is a giant rip off. They told me "we don't use customer's…read moreparts. You gotta buy ours." Obviously because the parts are over priced. Here's what I advise: 1. Buy their BS diagnostic fee. 2. Get the report for services needed. 3. Discreetly, ask one of the mechanics to do the job at your house for cheaper. They will most likely accept because a garage that overcharges mostly underpays their employees.

If I could give them 0 stars I would. I came not only did they have me waiting for over 2 hours…read more The guy at the front desk then tells me to come the next day and gave me attitude when I told him how unprofessional it was to continuously deny me service. Save your time and money!

Absolutely awesome service. Luis was so helpful! I would recommend this place hands down.read more