Outstanding Customer Service Professional…read more Experts Knowledgeable Careful Friendly My driver was LOVEPREET SINGH. Timely too!

This company is very unprofessional and NOT Reliable they was dispatched by all state motor club I…read morecalled to confirm eta I was told they were waiting on payment. All state motor club called and was told they didn't have a driver and to send someone else to do the pickup . I then call them back to confirm and was told they never saw the job . Stay clear of this company everyone should not be running or trying to run a business

The driver was courteous he was knowledgeable about the situation of my car. He was able to secure…read morethe car on the vehicle very well. And as he delivered it he made sure that he delivered it to the correct person. He ask me to called the person and confirm where he wanted the vehicle to be placed. so again he was a very good at his job. I would use them again.

Very reliable, professional, reasonable and trustworthy. I highly recommend and will use them again…read moreif I need too.

A+ Towing is worth your call! Oliver responded with kindness and professionalism with my situation…read more He helped me figure out a solution and within 45 minutes of that conversation was at my house. He resolved the situation efficiently and quickly. I can't thank him enough. For your Towing needs, this is the company and ask for Oliver!

I called, set up a tow for the next day, they showed up, scooped the car, dropped it off…read moreSimple, straightforward, friendly Best rates i found after calling 4 or 5 tow trucks around Would reccomend to anyone needing a tow

Camry was running rough so I pulled into a Valvoline shop in Edgewater to call the insurance…read morecompany. They said it would take 1.5-2 hrs for a tow. James arrived in little over an hour. He was efficient, professional and hospitable. James offered to take the car to the shop and drop off the key and documents without us, which we gladly accepted. I highly recommend James!

Unacceptably BAD Service - They Didn't Make a Mistake Right…read more Waugh Chapel Towing and Auto (WCTNA, nonresponsive by email at WCTNauto@yahoo.com) made a mistake when servicing my car. Hey, that's not the end of the world! Occasionally, even the best must clean up a mess. However, when a service provider fixes a problem (my car's back brakes), causes another (drains my battery because of poor handling of my car), then does not solve the second problem they caused, that is just Unacceptably BAD Service. Here's the whole story. Last year (2018), I needed a new alternator for my 2005 Saturn L300. I got a really good deal from WCTNA, and the alternator still works fine. So, when my brakes needed attention, I gladly drove ten minutes past many other Mechanic Shops back to WCTNA. Again, they replaced my brakes at a good price, and I found later that they work fine. I picked up the key and walked out to my car. Surprisingly and sadly, my car's battery had been drained! Somehow, while WCTNA had my car, they had forgotten to check the vehicle's electrical system. Was the interior dome light left on? Were the headlights shining? I don't know, but my car wouldn't start. Again, this mistake alone would not keep me from returning. However, that all changed when WCTNA didn't clean up the mess they made. Instead of admitting that their poor stwardship of my vehicle led to damaging my battery, they failed by only offering to "jump" (recharge) the car's battery. Then, after hearing my concern, they... failed. They did not offer a lower price for a replacement battery. They did not even respond to my communication by email. Wait, actually, when I called back, their receptionist let me know -- "The boss says your battery was on its last leg anyway," so they suggested I buy a full new battery AND pay full price for installation. WOW, WCTNA. You made no effort to find a middle ground: no offer of a discount on my (yes, a couple years old) battery (but certainly good enough to jump my car every day without problem). You could have offered to pay for installation. Yet, you did nothing but tell me your mistake deserved no restitution to me. So, to Anne Arundel County residents, take my advice. Don't waste your money or time with WCTNA. Who knows? Maybe they will see this message. Maybe they will earn another opportunity to serve me better. In the meantime, I certainly will find some other mechanic in Crofton, Gambrills, or Bowie to help me. There are many Car Service Providers near me, so I will check their online reviews before using them!

Called to get my car once it was towed. They told me they were at the location. Waited over 30…read moreminutes for someone to arrive

they towed my car from my home where I live then when I went to retrieve it the guy told me he…read morewould be at the lot in 20 minutes then stop answering the phone . mind you this is at 12am at night on a dark back street. these tow truck guys are rude and think are above the law. worst lot in pg county

Excellent work by Carlos and his team. They got my car from the port and delivered it to my house…read more Excellent and prompt communication!

Easy five stars for this gent! While out of town with my family,the car broke down at night on…read moreSome weird ass sketchy street. I called multiple local tow company's in the area, none of them were available to help. We search 24 hour tow truck companies, and all Maryland Tow popped up I was immediately drawn to the business name because it indicates that this owner is available for all of Maryland. We called him he showed up he was prompt. He was completely professional, and friendly I would recommend this business to anyone especially women stuck on the side of the road. I felt very safe and that is what's most important to me! Second to safety, he has great quotes I did not feel like I was being ripped off I feel like he was there to help I hope I'm never stuck anywhere but if this ever happens again while in Maryland, I know exactly who to call and I would recommend him to anyone

ABOVE AND BEYOND! Andre answered my call late at night and arrived fast, his price was one of…read morelowest in the area. He as well waited for my uber to arrive (20 minutes) so i wasn't alone outside as well as let my phone charge that was completely dead. I highly recommend his company! 5 stars!!i'm