Outstanding Customer Service Professional…read more Experts Knowledgeable Careful Friendly My driver was LOVEPREET SINGH. Timely too!

This company is very unprofessional and NOT Reliable they was dispatched by all state motor club I…read morecalled to confirm eta I was told they were waiting on payment. All state motor club called and was told they didn't have a driver and to send someone else to do the pickup . I then call them back to confirm and was told they never saw the job . Stay clear of this company everyone should not be running or trying to run a business

This company is amazing! I got into a minor accident and tried calling another tow service and was…read moretold I had to wait over an hour. I called Intense Towing & Recovery and not only were they able to help me in less than 15 mins but the driver Eric, made me feel at ease on the drive to my home. He was extremely professional, very kind and I def recommend this comp to everyone. Top Tier service!!!

My car broke down on the beltway during rush hour,and I was dreading the whole ordeal. I called my…read moreinsurance provider and they dispatched Intense Towing . They assured me that they would bring a flatbed Tow truck for my roadside towing service. I was so impressed with the professionalism and service . Highly recommended

We bought a car from Carvana, and the next morning it wouldn't start. Nothing electrical would come…read moreon at all. They arranged a tow for the car to our chosen mechanic, and JWA towing was who came to the door. I have to say that the guy who came was phenomenal. He tried to start it and suggested maybe it was the battery. So I popped the hood and although the battery looked new, the wiring wasn't connected very snugly. He jiggled it a bit and the open door dinging sound came on. He was then able to start it, and get it onto the truck. Once it was on the truck he noticed that one of the tires had splitting rubber on the side. The dealer had painted it black so it wouldn't be as noticeable. His guy didn't have to mention these things, but after I explained that we were still in our 7 day Carvana return period he pointed out some things he noticed, and did it in a very humble way. When I spoke to my mechanic about what the car needed, guess what? The battery wiring was loose and the tire the tow guy had pointed out was splitting. So that verified even further that this guy knows cars! Thanks so much to this place, and for a kind and knowledgeable tow guy!!

This your BEST option for a tow when you need it. JWA picks up their phone quickly, has THE best…read morerate in town (I called 4 other places, all more expensive) I needed help ASAP. My car broke down in an intersection in Germantown MD (!!). They are pros, arrived in 20min (exactly when they said they would) pulled up expertly in a tricky spot, hooked up smoothly, gave me a ride to the mechanic I needed to get to, were kind and professional the entire time , and left my car perfectly in a parking spot. When you need your car towed this is the place to go to. I'm recommending it to everyone I know. And you support a hard working locally owned business. This is my first ever time writing a review, and I want to for this place.

my car got snowed in during a snow storm and I called several tow companies. This tow company was…read morereliable, good communication, and great price. He got my car out quick, safely and also cleaned up the parking spot after

great dude towed my bike for a reasonable price and got it back in the city I recommend him a lot…read morespecially if you have a motorcycle that is already hard enough somebody that can towed your bike with no scratches or dents really awesome dude

I hired Dave to tow my car (which had a flat tire) 3 miles to the tire shop. Dave was prompt…read more(arrived within 30 minutes of my call), professional, and reasonably priced.

We hired Ray's company for snow/ice removal following a major winter storm. He and another worker…read morepromptly responded the the service request and completed the job to satisfaction. The fee was a bit pricey, but snow removal services were at a premium and the accumulated ice made the job much more difficult, so in the end, it was fine. Thanks again!

Unexpected help. I was trying to make it to my local Midas on a flat tire. Pulling out of my…read morecomplex help came to me. if you need help with anything check these gentleman out, you won't be disappointed!!!!

If you're looking for excellent towing service Blackout Towing is the one to call. My car broke…read moredown in the middle of the night and I was a little scared. I called them and a guy arrived quickly. I've had bad experiences with other companies but this one is friendly and professional. I would call them again without a doubt.

The owner at Stay Strapped has been a godsend twice now. This is the second time I've needed my car…read moretowed at the most inopportune times, and he's come through for me. Oh, and he wasn't even the cheapest quote I've gotten both times, either, but he's been the most reliable and straightforward. I've had situations where the tow company was either very rude (for no apparent reason; just for trying to get a quote), straight up dishonest, or no-show after I agreed to everything. I called (6) tow companies closest to me before I remembered that I used Stay Strapped Towing before. All (6) of them I called and spoke to gave me what looked like a "better" quote on paper, but ultimately, most of them weren't of any help. Two of them didn't have anyone available. Another one didn't want to make the trip at all because it was a holiday. Another one wouldn't even give me a total straight up price (he told me it's $5/mile and asked me to do the calculation by myself). Another one didn't show up and wouldn't take my calls after I had already agreed to everything and even offered to pay before they showed up. Anyway, it was a total nightmare. But as soon as I called Stay Strapped Towing, he immediately gave me the run down. Even though I called him at a time when he could have been spending time with his family, he still took the time to take my call, give me a quote, and gave me his word that he was going to show. I couldn't ask for anything more than that. Especially in this day and age where everyone is trying to get over on each other (including other business owners), I really appreciate Stay Strapped Towing. It's not always about the cheapest price. Assurance, peace of mind, and professionalism are way more important, especially when you are dealing with your vehicle or primary mode of transportation. Just want to say thank you again to Stay Strapped Towing for coming through for me, and also share my experience with others so people can see the difference between a business that cares about customers and those that just want to screw customers or waste their time.