THEY AREN'T HONEST. They do things that aren't on the UP AND UP…read more Replaced bulbs that I didn't ASK them to replace....and then charged me $250 DOLLARS to do something I didn't ask them to do! They overcharged me previously when I had them work on some electrical issue - which by the way I also had to bring back because it wasn't fixed the first time......and I tried to give them another chance but it appears they just want YOUR MONEY....in whatever way they can get it. I am certainly NEVER going to give them my business again. I have a fleet of trucks and was hoping they would be my new GO-TO mechanic - NO way!

I am a retired ASE Master tech. Edelens takes care of both of my cars.Dependable service. Friendly…read moretoo!

Very reliable, professional, reasonable and trustworthy. I highly recommend and will use them again…read moreif I need too.

A+ Towing is worth your call! Oliver responded with kindness and professionalism with my situation…read more He helped me figure out a solution and within 45 minutes of that conversation was at my house. He resolved the situation efficiently and quickly. I can't thank him enough. For your Towing needs, this is the company and ask for Oliver!

I was stuck at 12am in the middle of an intersection at the end of a winter storm and Kieth came…read morequick and ready. He towed my car to my home. very very good experience

Worst experience of my life. I would not hire them to do anything. Bought a used excursion from…read morehim and he lied. I asked if it was a salvage vehicle and he said no and showed me a clean title. Turns out vehicle is salvaged and title is no good. Called him back and he told me too bad so sad and hung up on me. Contacted police and they said it is a civil matter. In process now of sueing... don't walk, run from this business!

Camry was running rough so I pulled into a Valvoline shop in Edgewater to call the insurance…read morecompany. They said it would take 1.5-2 hrs for a tow. James arrived in little over an hour. He was efficient, professional and hospitable. James offered to take the car to the shop and drop off the key and documents without us, which we gladly accepted. I highly recommend James!

Unacceptably BAD Service - They Didn't Make a Mistake Right…read more Waugh Chapel Towing and Auto (WCTNA, nonresponsive by email at WCTNauto@yahoo.com) made a mistake when servicing my car. Hey, that's not the end of the world! Occasionally, even the best must clean up a mess. However, when a service provider fixes a problem (my car's back brakes), causes another (drains my battery because of poor handling of my car), then does not solve the second problem they caused, that is just Unacceptably BAD Service. Here's the whole story. Last year (2018), I needed a new alternator for my 2005 Saturn L300. I got a really good deal from WCTNA, and the alternator still works fine. So, when my brakes needed attention, I gladly drove ten minutes past many other Mechanic Shops back to WCTNA. Again, they replaced my brakes at a good price, and I found later that they work fine. I picked up the key and walked out to my car. Surprisingly and sadly, my car's battery had been drained! Somehow, while WCTNA had my car, they had forgotten to check the vehicle's electrical system. Was the interior dome light left on? Were the headlights shining? I don't know, but my car wouldn't start. Again, this mistake alone would not keep me from returning. However, that all changed when WCTNA didn't clean up the mess they made. Instead of admitting that their poor stwardship of my vehicle led to damaging my battery, they failed by only offering to "jump" (recharge) the car's battery. Then, after hearing my concern, they... failed. They did not offer a lower price for a replacement battery. They did not even respond to my communication by email. Wait, actually, when I called back, their receptionist let me know -- "The boss says your battery was on its last leg anyway," so they suggested I buy a full new battery AND pay full price for installation. WOW, WCTNA. You made no effort to find a middle ground: no offer of a discount on my (yes, a couple years old) battery (but certainly good enough to jump my car every day without problem). You could have offered to pay for installation. Yet, you did nothing but tell me your mistake deserved no restitution to me. So, to Anne Arundel County residents, take my advice. Don't waste your money or time with WCTNA. Who knows? Maybe they will see this message. Maybe they will earn another opportunity to serve me better. In the meantime, I certainly will find some other mechanic in Crofton, Gambrills, or Bowie to help me. There are many Car Service Providers near me, so I will check their online reviews before using them!

I've used Gibbs towing in Bowie 4 times over the past 10 years . Danny is so nice and always…read moreprovides excellent service without feeling I've been ripped off . My last issue was 5/31/23 when I needed to tow my car to Bowie Sunoco ( they're awesome too ) and Danny arrived quickly at my home , scooped up my Dodge Charger from my garage, and dropped it off at Sunoco . He drove me back home which was only 4 blocks away but I appreciated him doing so . Highly recommend this company and Danny !

When you drive the Capital Beltway to work and back every day, you have nightmares about your…read morevehicle breaking down. One morning it did, and through some random calls I found Gibb's. The driver was prompt and courteous. He made the experience as painless as possible. If I ever break down again these folks will be my first call.

I've used J and J towing a couple times for emergency roadside jumpstarts and also towing when I've…read morehad car problems. Actually, Geico sends them sometimes when you call their roadside assistance line, so that's how I've become familiar with them over the years. They are very professional and friendly. When you are stuck in the dark somewhere, it is very comforting when the driver arrives and puts you at ease with their courtesy and know how.

I needed a jump start for my car but figured there was a chance I needed a new battery, so I looked…read moreon Yelp and this service came recommended (just under 5 stars, 27 reviews at the time). I called and asked about pricing. The cost (whether jump start or battery) was reasonable. Mr. Ayala said he'd pick up the battery on the way just in case - having gotten the information I had on hand for my make and model, and my equipment preference if it came to that. He also said that I wouldn't be charged for the battery if it wasn't needed - regardless of him making this outlay. As promised, he showed up about 45 minutes after our call - this is with him driving up to Baltimore. When he arrived, Mr. Ayala looked at the battery, said it was 2 years old, no corrosion - relatively young for the equipment. That it probably would be just a jump start (I had left the car sitting for too long). He then promptly walked me through the steps to jump it, while attaching the cords to the outlets. The car started. Then he had me turn it off without the cords attached to check that it still started, which it did. The service was $85. Perfectly reasonable. Convenient and timely, as well, and I found him to be pleasant and knowledgeable.

Excellent job! Gentleman returned my call from a Yelp service request and evaluated my vehicle tire…read moreneeds and kept me informed throughout the payment process. Thought I was just going to buy 1 tire ending up buying more.

I highly recommend this company. J arrived quickly, was professional and very friendly. The fee was…read morereasonable.

I had to have my car towed to carmax to get it sold. I used Double J and am so very glad I picked…read morethem. He actually got the car running enough to get it out of the garage and onto the tow vehicle. Such a wonderful person to work with and such a great help in the whole process. Now I know who to call if ever need a tow. I will tell anyone who asks too.

I'm so sick of nasty ass people who work at this gas station. I'm a customer asking for change so I…read morecan use YOUR vacuum so YOU can make money but why am I always met with hostility and being yelled at because they don't have enough change? No problem. Hope you love the review. I'll encourage others to go elsewhere

Change in management. Carl is no longer there. I recommend Chaney Tires. These guys out to make…read moremoney. Services rendered are similar to going to a dealer.