I recently had the pleasure of working with Airpark Auto Body after an unfortunate accident left my…read morecar in need of significant repairs. From start to finish, my experience with this exceptional team was nothing short of amazing, and I cannot recommend them highly enough. From my initial call, I was met with outstanding service from Alex. His attentiveness and responsiveness immediately put me at ease. I was understandably anxious about the process, but Alex's reassuring demeanor and quick responses to my questions and concerns made me feel confident that my car was in good hands. The professionalism continued with Geoffrey, who provided invaluable tips and advice throughout the repair process. His knowledge and attention to detail were evident in every interaction. Geoffrey's dedication to ensuring I understood each step and his willingness to go the extra mile to address my concerns truly set Airpark Auto Body apart from other repair shops. The experience reached its peak with the incredible service provided by Marcello, the owner. Marcello went above and beyond to ensure that my needs were met and that I felt supported throughout the entire repair process. His professionalism, attentiveness, and patience were unparalleled. Marcello kept me informed at every stage, reassuring me that my car was receiving the best possible care. His commitment to customer satisfaction is truly commendable. The quality of the repair work done by Airpark Auto Body was exceptional. My car looks and drives like new, and I am beyond pleased with the results. The attention to detail and craftsmanship displayed by the team is a testament to their expertise and dedication to their craft. It is clear that Airpark Auto Body takes great pride in their work, and this is reflected in the outstanding quality of the repairs. Moreover, the entire team at Airpark Auto Body demonstrated a level of customer service that is rare to find these days. Each member of the team, from Alex to Geoffrey to Marcello, treated me with the utmost respect and care. They were always willing to answer my questions, address my concerns, and ensure that I was completely satisfied with the repairs. This level of dedication to customer service is what truly sets Airpark Auto Body apart from other auto repair shops. In conclusion, my experience with Airpark Auto Body was nothing short of exceptional. The professionalism, attentiveness, and dedication of Alex, Geoffrey, and Marcello made a stressful situation much more manageable. The quality of the repair work exceeded my expectations, and the customer service was second to none. I highly recommend Airpark Auto Body to anyone in need of auto repairs. They have earned my trust and my highest praise. Thank you, Airpark Auto Body, for taking such great care of my car and for providing an outstanding customer experience. Five stars well deserved! -A.C.

Don't go here!!!…read more Especially if you are going through your insurance!! It took months, at least 3, to repair simple damage to my car. When I first took it for an estimate they said 1 week 2 max for it to be ready. Then said 2 months to receive parts.. But then they keep upping the price and going back and forth with my insurance to get more money from them which took additional weeks for my car to be repaired. One example, they tried to charge my insurance an extra $300 for my car to be towed 1 mile to get a calibration done. When first of all my car was driving fine, only a small dent on my side. Second, they are also a towing company that owns their own tow trucks.. Now listen, I don't care at all about saving my insurance company money cause y'all know how much we pay them. What I do care about is them keeping my car for weeks while they go back and forth trying to squeeze them for every penny... I do understand the insurance company to refuse to pay the tow though... Another example, they said I needed a new rim ( cause it was scratched) and they are waiting for the dealer to send it.. I asked if they can just buff it out so I don't have to wait. And I don't care about little scratches on my rim.. But they told my they already charged the insurance for the new rim.. so i said fine I'll just get the new one but I will like to keep my old one anyway... they said ok.. when I finally went to pick up my car and asked where the old rim was they said they were able to just buff out the scratches... smh... I was so done with them at this point I was like whatever. That's not even all folks, when I finally picked up my car in January after dropping it off in October, the guy said "you are lucky the customer before you had his car here for 6 months and insurance didn't pay for everything he still had to pay thousands plus his deductible they really did him wrong"... I was just thinking no y'all did him wrong.. then I said "I wish I still had Geico cause then I can just drop my car off to one of their designated shops, given a rental in the same location and pick it up a week or 2 later".., he said "yeah well those shops don't do quality work like we do"... ok so my car was detailed and spotless but the rear door didn't line up with the frame so I'm like this doesn't look like quality work it's not even.. he's like let me have them fix it really quick.. I'm like really after all this time .. 30 mins later was better then it was but still not perfect and definitely not quality.. at this point I'm just going take it and be done cause I def didn't want to wait another month for it to be perfect.. I just said it's fine I need to go .. then he told me don't forget to give us a review on yelp that's how we get all our customers..smh... that's how I found this place in the first place.. but I'm like don't worry I will!!! Hope this helps and hope no one else gets suckered into taking their car here!!!

I rented a car with Avis and was stranded on I 270 at 8:30 am I placed a roadside call and received…read morea text that the driver would arrive to transport the disabled vehicle and myself to BWI to redeem another vehicle. AMPM has a gps locator that they send to the customer to see where the driver is located. I received a text stating that the driver was 90 mins away which would be an eta of 10 am. I am still waiting for the tow truck 3 hours later!!!!! I kept checking the gps app and the driver appears 8 mins away for the last hour. Definitely not recommending this business. I hope they go out of business actually.

Damien was absolutely professional and friendly! He towed my vehicle where I wanted it to go and I…read morewas able to get a ride with him as well. Thank you sir for your help today it was greatly appreciated!

Skip it! 1 star…read more Scheduled an appointment for an estimate at Randolph Auto Body and Paint. I was told ahead of time that the estimate would take about 45 minutes. When I showed up for the appointment, they told me they don't do estimates at all -- only straight repairs. No one mentioned this when I booked, so I wasted time setting aside for an appointment that shouldn't have been scheduled in the first place. What made it worse is that the shop was clearly not busy -- the garage and lot only had about 5 cars total and no other clients in sight, so there was no real excuse for turning me away. On top of that, the front desk clerk was rude and unwelcoming when I brought it up. Very disappointing experience and poor customer service. Would not recommend if you're looking to get a quote before committing to repairs.

Do not bring your car here. Very unpleasant experience. Lack of transparency and honesty. I would…read morenot recommend this place.

Incredible service and professionals every step of way! I highly recommend this company and will…read moredefinitely use again if needed!

Unfortunately I've had to get my car towed twice in two years- fortunately I used Morton's Towing!…read moreThey are super nice and friendly and they have very fair prices. They've been great to talk to over the phone and they'll give you a time and price estimate right when you call. You get a link to watch the truck drive to you with an estimated arrival time. The truck drivers are super nice and professional. They explain the total cost, what they're going to do, and give you a detailed receipt that explains everything. You can pay them directly with either card or credit, and they load your car right then and there. I wish I wasn't a repeat customer lol but they're really awesome!

I would only recommend if you intend on towing from point A to point B. once it's on the lot it's a…read moreheadache

BEWARE!!! Do not ever use this towing service!!! If you are in an accident and the cops mainly…read morestate police are involved, and have to call a tow service, make sure you find out who they are calling, most likely they will call these guys since they work together, apparently the owner used to be a state cop. I skid in the rain and hit the guardrail, someone called cops, state police came due to state property, i said i would call AAA and they refused and said they couldn't wait for an hour and their towing service would come sooner. They towed, normal tow, nothing unusual or major, facility was 5 miles away. Called the next morning to pick up, and was blown!!! They quoted me $600 for the tow how in the world does anyone charges $600 for an overnight tow? When asked they said "accident" tows are different, how??? Charged me for 20 miles, cleanup charge $125, admin fee $35 and accidental tow charge $299" i called many tow companies to double check and also the state police and they all wondered why the charges were so much. Fraud written all over!! Spreading the word, when cops tow check the company they r using first.

I have used Autoblost Dimension for body repair for years because of the good work they have done…read more However, this may be the last time. Yesterday I opened my hood to check my car, because I kept smelling something strange. Lo and behold I found a bunch of croutons wasted near the battery compartment. I definitely don't appreciate anyone using my car as a dinner table. And apparently there was no attempt to even clean it up!! I'm hoping no moving components on the inside were damaged. Will find another body shop that treats me and my property with respect.

Quick, down to earth advice by very knowledgeable rep; will be bringing car back to them for…read moreservice!

From the time I sent my request to AAA for a battery replacement, to the time Suraj called me to…read moresay he was on his way was under five minutes. About 15 minutes later Suraj pulled up, did his diagnostics, and started replacing the battery. Suraj was professional, knowledgeable and replaced the battery in under 10 minutes. So from the time I called AAA to the time Suraj finished was within 30 minutes. No one likes to buy a new battery, but this was as painless a process as you could possibly ask for.

My car battery died and I called AAA, they sent Jerome from Door to Door. He came quickly, did a…read moregreat job, explained that although my battery had 50% life left it had a bad cell and recommended a replacement. I had him put in a new battery and now I'm g2g. Thanks, Jerome!

I have lived in the Rockville Community for over 40 years and have taken my cars for maintenance…read moreand repair to more places then I care to mention. For the past 2 years, Nealey Tire has and continues to be one of my best car repair experiences. Professional and courteous, their young, talented and motivated staff get the job done. And unlike some nearby dealerships they don't press me for "repairs" that are just not necessary. Prices are fair and promised times for repair completion is usually met. My latest repair, a leaky value stem on my 1967 Chevy Camaro. Kyle at the front desk understood my slowly deflating tire situation and squeezed me in despite their busy schedule and lack of appointment. Lead mechanic Javier got it done and also pointing out some rust on the tire rim which may cause future problems. Who says customer service is a lost art in America? My three vehicles are repeat Nealey customers!

BEWARE! They charged me 10x the market price for a replacement part. The manager's explanation was…read morevery clear "If everyone else is overcharging, we'll do it too" - the trick they'd use to rip you off.