Awesome experience! They're reliable, respectful, and focus on helping you out instead of making a…read moreprofit off you. These are the people you want to call when you're in trouble - it doesn't get better than this company.
Memorial Day weekend (1.5 weeks ago), my tire went flat on Rte 50, near South Riding. I called AAA, but had to go through the sign up process to get service, pay yearly fees ($144), plus an additional $4/mile to get towed, and so on. After being transferred and 15 mins of wasted time sitting in the 85-degree heat, I called other companies. Most were closed on a Sunday or for the holiday, but Dad's Towing answered!
Joanna was honest, nice, and straight to the point in answering my questions- no beating around the bush. They quoted me $75 for the tow, $3/mile (cheaper than AAA), and said about 45 mins. I figured it'd be an hour, but 15 MINS later, the tow truck rolls up! Franklin jumped out, ready to help, sincere, and offering assistance. He covered any potential issues. I definitely felt relieved. He wasn't impatient, reckless, or a know-it-all like many automotive employees I've dealt with -- Franklin was willing to listen, answered thoroughly, and genuinely cared about my situation.
I needed to change my flat tire, too, which was another $75, but Franklin offered to do it for free and used his tools - it was much faster and really helped me get back on the road quick!
Dad's Towing is my go-to now (if anything should happen again). I highly recommend this team. Their work ethic, knowledge, timing, and compassion really blew all other companies I've interacted with out of the water- such a blessing in a time of trouble.
Thank you guys!
- Amarie & puppy :)