I'm pretty rough with my car, so I did a lot of research to find a proper affordable mechanic and…read morerefuse to go anywhere else. At Tito's you can drop your car off and they can shuttle you anywhere you need to be (within a 10min radius). I usually get dropped off across the road to get lunch. I've been here a few times and I've always been happy with their work. They replace and cut keys if you need more copies, do both standard and drum breaks, and more. Truly full service. And they're honest about the cost of labor and replacement pieces. The waiting room is kinda rough and cold so you can ask to sit in the office with the lot puppy they found and adopted this year. She's so well behaved. While I was waiting I got to talk with one of the co-owners and they're super friendly, you'll find good conversation with most of the folks here. They check in as they work on your car if they find any additional issues.

Better communication very unprofessional! Had me sitting and…read morewaiting when he knew he wasn't going to call or text back which I left multiple calls & texts!!!!

This shop hosted a great service experience for me personally. Siwan is not only extremely…read moreknowledgeable in his field of work, but also a genuine person who is straightforward about what you need now, what you don't need, and what you will need. I'd recommend anyone with a car, especially a German car to give his service a chance and he will not disappoint. He'll double check what it is you're requesting and then he'll break down why each service item is required upfront in-person with schematics and samples. And the value you're getting on top of the great service is unbeatable. In my personal situation, I saved 50% from what my local dealership was charging. I have a Volkswagen Golf but I've seen Mercedes, BMW, Subaru, Audi all in their lot.

I've been meaning to write this review for a while, but life has been busy. As a single woman and a…read moremother, it can be really hard to find a mechanic you can trust without feeling like you're being taken advantage of. Unfortunately, that has been my experience more times than I'd like to admit. The first shop I called gave me a bad feeling right away based on their customer service, but I still made an appointment. Afterward, I checked their Yelp reviews and was shocked by how many negative ones they had. That didn't sit right with me, so I decided to get a second quote. I already had a good idea of what was wrong with my car based on past experience. When I called this shop, the difference was immediate. They were professional, respectful, and didn't argue with me or try to upsell me on unnecessary repairs. I specifically looked for negative reviews--and there were none. I dropped my car off early that morning, and they gave me a clear time estimate for when it would be ready. They even sent photos of the issue. While I didn't fully understand what I was looking at, the fact that they were transparent enough to share images--knowing I could easily research them--told me everything I needed to know about their honesty. I don't remember the technician's name, but they took great care of my foreign car, Lexi, and I'm beyond relieved not to be driving around with grinding rotors anymore. I truly appreciate their professionalism and the way they treated me as a customer. Every single mother needs a mechanic she can feel safe with--and I'm so grateful I found one. Thank you all for your help.

A literal scam! I came to them to find out what was wrong with my engine, although i got a…read morediagnostic from autozone and let them know they said i needed a MAF sensor, but they told me all it was, was the air filters and low oil codes popping up. Charged me $220, ok. Not even 2 full hours later of me driving around to do errands my engine light comes back on. Not only that within a week after me bringing my car to them, my car starts starting and not staying on. This happened 3 times within a span of a week. I got stuck in a garage because my car wouldn't start anymore and a guy my school sent out looked at my oil and said it was dark!! i brought my car BACK to bob's and they then charge me another $200 just to clean out a sensor but on the receipt it says they removed and replaced the sensor (lying on paperwork) and they said this was a new code to pop up. But when I brought my car to autozone before coming to Bob's, they told me the MAF sensor was the issue. Another 3 hours after driving my car from getting their service, my engine light turns back on. They have no respect for clientele and just want to ruin your car so you have to keep coming back to them. I have never been so dissatisfied in my life! Do not go here!

My first time visiting and I don't see myself going anywhere else. I can't after too many mishaps…read moreat Thompson Toyota and the handling of me and my car is so much better. I got 4 new tires and the price was good. Nobody tried to upsell me on anything I didn't need and everyone was very nice. They wouldn't patch my tires because I needed new ones altogether, which was fine age figured that was worst case scenario. I look forward to a great service relationship with the team and appreciate them looking over my car and doing what makes sense for me.

5 Star - absolute great service...a real professional...get in-get out fast…read more.. honest...reliable...highly recommend... John is extremely friendly, and you can tell that he loves cars. While I was there a short time, John had to move one of the cars he was working on. I never saw the car he was driving. I heard the car coming. Everybody heard it coming. The roar was beautiful. It sounded like a muscle car. John made this possible. He can do it all. I am definitely coming back.

I highly recommend White Marsh Muffler and Brakes to anyone looking for an Experienced and…read moreEffective auto mechanic. I had an issue no one else could fix. It was with a Cadillac I inherited from my father. This was the only place that could fix it. Not only did he fix it, but he spent time with me explaining in detail, issues I need to look out for and what could happen. I was extremely impressed with the service and I was very pleased with the level of KNOWLEDGE of this kind Angel here. :-) I am very grateful to him.

Good people fast service!!! Needed an oil change and they fitted me in right before the holiday.read more

Very professional and knowledgeable. JT works on all types of cars including hybrid vehicles. He is…read morean honest and trustworthy mechanic.

I got serviced by them a while ago but all the guys there were great! Joe and both Mikes were very…read morekind and did a great job. Their diagnostic is far more reasonable than you'd get at a dealership. Everything was awesome, looking forward to seeing their business grow in the future! Wanted to leave a review on yelp since they just moved locations. Make sure you go to the location in white marsh!! I got directed to the wrong one but they stayed after hours so I could pick up my car!!

Very great experience! The quotes given were correct. Mike was very professional and helpful; he…read morewent above and beyond. He changed my oil and also answered my questions. Thank you!

Genady, his son Igor and Arunis his mechanic have treated me with respect and patience. I am not…read morethe easiest person to get along with.However that said he has won me over to his was of expert thinking and service. There is not any any attempt at ripoff here. I actually look forward to going to the shop as a social event. I drive 36 miles one way from Havre De Grace MD to Essex MD to get this service. Would not want to visit a dealer because of the trust issue. William H

I had never used GT Performance due to them being located 45+ minutes from me. However, I knew they…read moredid good work from their references and I had a misdiagnosed issue from another shop I wanted a 2nd opinion on. I had them rewire my steering column as my high beams, front wipers and horn had stopped working. They also fixed my rear wiper and an issue with the pop-up headlights. They are a very busy shop, but if you can leave your car for a while the job will get done right and at a reasonable price. When I arrived to pickup my 924S they even took the time to wash it, not something independent shops always do.

Advertised prices online are without "miscellaneous shop supplies."…read more I don't know how the fee is calculated, and they wouldn't tell me, but $18 in miscellaneous supplies on an oil change and inspection seems pretty suspicious.

Had to get vehicle inspected for tags. This place was very helpful and accommodating. These guys…read moreare knowledgeable and explain everything