A literal scam! I came to them to find out what was wrong with my engine, although i got a…read morediagnostic from autozone and let them know they said i needed a MAF sensor, but they told me all it was, was the air filters and low oil codes popping up. Charged me $220, ok. Not even 2 full hours later of me driving around to do errands my engine light comes back on. Not only that within a week after me bringing my car to them, my car starts starting and not staying on. This happened 3 times within a span of a week. I got stuck in a garage because my car wouldn't start anymore and a guy my school sent out looked at my oil and said it was dark!! i brought my car BACK to bob's and they then charge me another $200 just to clean out a sensor but on the receipt it says they removed and replaced the sensor (lying on paperwork) and they said this was a new code to pop up. But when I brought my car to autozone before coming to Bob's, they told me the MAF sensor was the issue. Another 3 hours after driving my car from getting their service, my engine light turns back on. They have no respect for clientele and just want to ruin your car so you have to keep coming back to them. I have never been so dissatisfied in my life! Do not go here!

My first time visiting and I don't see myself going anywhere else. I can't after too many mishaps…read moreat Thompson Toyota and the handling of me and my car is so much better. I got 4 new tires and the price was good. Nobody tried to upsell me on anything I didn't need and everyone was very nice. They wouldn't patch my tires because I needed new ones altogether, which was fine age figured that was worst case scenario. I look forward to a great service relationship with the team and appreciate them looking over my car and doing what makes sense for me.

The quality of their work is amazing, and Jason does his absolute best to make sure the price is…read morethe lowest while also getting the beat parts. Would recommend for anyone who needs service in the Essex area.

I've been taking my vehicle there for years. First, because it was convenient. Now, I still take my…read morevehicles there, even though it is not convenient, (I now live 23 miles away), but because they are honest and know their craft.

This shop hosted a great service experience for me personally. Siwan is not only extremely…read moreknowledgeable in his field of work, but also a genuine person who is straightforward about what you need now, what you don't need, and what you will need. I'd recommend anyone with a car, especially a German car to give his service a chance and he will not disappoint. He'll double check what it is you're requesting and then he'll break down why each service item is required upfront in-person with schematics and samples. And the value you're getting on top of the great service is unbeatable. In my personal situation, I saved 50% from what my local dealership was charging. I have a Volkswagen Golf but I've seen Mercedes, BMW, Subaru, Audi all in their lot.

I've been meaning to write this review for a while, but life has been busy. As a single woman and a…read moremother, it can be really hard to find a mechanic you can trust without feeling like you're being taken advantage of. Unfortunately, that has been my experience more times than I'd like to admit. The first shop I called gave me a bad feeling right away based on their customer service, but I still made an appointment. Afterward, I checked their Yelp reviews and was shocked by how many negative ones they had. That didn't sit right with me, so I decided to get a second quote. I already had a good idea of what was wrong with my car based on past experience. When I called this shop, the difference was immediate. They were professional, respectful, and didn't argue with me or try to upsell me on unnecessary repairs. I specifically looked for negative reviews--and there were none. I dropped my car off early that morning, and they gave me a clear time estimate for when it would be ready. They even sent photos of the issue. While I didn't fully understand what I was looking at, the fact that they were transparent enough to share images--knowing I could easily research them--told me everything I needed to know about their honesty. I don't remember the technician's name, but they took great care of my foreign car, Lexi, and I'm beyond relieved not to be driving around with grinding rotors anymore. I truly appreciate their professionalism and the way they treated me as a customer. Every single mother needs a mechanic she can feel safe with--and I'm so grateful I found one. Thank you all for your help.

The guys that work at A&R are very knowledgeable an very professional. There prices were alot…read morecheaper then any one else in the essex area. They walk me out to my car an showed me an explained everything that was wrong with my vehicle. The mechanics fixed my car in a very timely manner an fixed it correct the first time. I would highly recommend this shop to any one who wants good quality work at a decent price

If I could give Zero stars I would. Got a quote for $85 for an oil change and tire rotation…read more Sent my 18 yr old daughter in for the appointment since I was working. They charged her $160....they 100% took advantage of a teenage girl. When I called, no apologies. No refund. Just an offer for a free oil change.....ummm that's literally the service I just paid double for. Avoid these scammers at all cost

I inherited my grandfather's classic car. It has never been driven regularly. It constantly stalled…read moreand had an odor to it. In addition, it had the original brake hoses which were hardened. I heard about Blair's Auto Care from a friend. We were initially nervous to use them since we had not done well with a previous company that was recommended to us. We couldn't be more pleased with the service we received. I am not a car person but everything was thoroughly explained to us before it was fixed. I have never seen a cleaner shop. But best of all the car runs perfectly. I would recommend Lisa and Mark to anyone, as a matter of fact we already have. They will be our go to auto care center from now on. And we have already made an appointment to have work done on one of our daily drivers.

We have 3 teenagers and 4 cars. We spend a lot on car maintenance and repairs. Taking the cars to…read morea dealer was convenient, but came with sky high prices, poor workmanship, and unnecessary repairs. We were jaded and didn't trust anyone. Then a coworker recommended Blair's and we haven't looked back. Blair's is amazing. Trustworthy AND affordable prices. Very satisfied with all of the repairs we've had done so far. Love their coupon book, too.

Consistently AMAZING customer service. My truck needed several issues addressed, and still has some…read morethat are on the list to be fixed yet...each and every time the crew at Bernie's has worked quickly & with expertise to get me back on the road quickly & reliably! Cannot recommend them enough..fair prices, trustworthy diagnostics..no bull!-fair prices for quality work. Won't take my truck anywhere else!

Inexpensive - After moving here from California, I had to find a new place to get my car fixed up…read moreand though this place isn't flashy or glamorous, Bernie gets the job done and not too pricey either. Honest - Bernie is an honest guy and his business comes from word of mouth of others that have seen what a fine job he does. There's a reason this place has been open for over 15 years! Efficient - I came in here needing a part installed and immediately Bernie, seeing that it would only take a couple minutes and that I was in a hurry, quickly put everything on hold and had his mechanic install it for me. The job was done in about 15 minutes and they didn't come back telling me I needed X or Y fixed and that I needed to add a couple hundred dollars, like all other places I've been to. All they said was that the part was installed, shook my hand, and said thanks for waiting. Would definitely come back if I need any automotive work done.

My tire light came on. I started getting nervous because I was getting on 695. I couldn't find ai…read more I stopped by this place on a whim and the mechanic helped me. I just needed a little air. Thank you Sir.

they are 10 stars instead of 5 !! great people to have service your vehicles ! very reasonable…read moreprices for quality work !! highly recommend them !!!!!

Great Service and Repair shop. A little out of the way for me living in the city but well worth it…read morethanks to the great staff. Very fair and honest which in the automotive industry seems to be a thing of the past.

Jerry and Lou are the best. An honest mechanic is hard to find in this town and these guys are not…read moreonly good at what they do but honest and genuinely good people to boot. Plus, Jerry is a Cowboys fan. Woo-hoo! Always worth the trip to Phil &Rick's.

I'm pretty rough with my car, so I did a lot of research to find a proper affordable mechanic and…read morerefuse to go anywhere else. At Tito's you can drop your car off and they can shuttle you anywhere you need to be (within a 10min radius). I usually get dropped off across the road to get lunch. I've been here a few times and I've always been happy with their work. They replace and cut keys if you need more copies, do both standard and drum breaks, and more. Truly full service. And they're honest about the cost of labor and replacement pieces. The waiting room is kinda rough and cold so you can ask to sit in the office with the lot puppy they found and adopted this year. She's so well behaved. While I was waiting I got to talk with one of the co-owners and they're super friendly, you'll find good conversation with most of the folks here. They check in as they work on your car if they find any additional issues.

Better communication very unprofessional! Had me sitting and…read morewaiting when he knew he wasn't going to call or text back which I left multiple calls & texts!!!!