I am writing an updated review for a review I left this week. The manager after seeing my review…read morehas communicated very well with me to address my issues with items I purchased. Apparently, the items were by mistake sent out without being checked over for defects. The company acknowledged this and credited me for their mistake. They did advise to always get pictures emailed before ordering from a salvage yard which will be very helpful to anyone who orders. Since I couldn't remove the rating from before , I wanted to give credit to the staff who graciously helped resolve the issues with our order. Thank you Chucks for following up and understanding our needs.

I came away with mixed feelings. There were helpful moments, but I also had to chase clarification…read moreon a few points. Nothing was a major problem, though the overall experience could have used more consistency.

Chose to take my truck to the Catonsville location as my friend had his truck done there. As I…read morepulled up to the parking lot, a man came out to greet me promptly. I was in the process of taking off my tonneau cover, and he told me he'd have the team take it off and have it back one when they were done. I made some special requests like no Line-x stickers or badges and to have some holes taped down. I waited for the truck since I didn't have a ride. Watched some cable TV that was available in the waiting area. Very friendly staff, we discussed the shows. When the truck was done, one of the workers brought it around to the front and had me inspect. I was really happy about the way it looked on the truck, amazing product. My bed was all scratched up before, because I was too lazy to get it done sooner, but now it looks brand new and better. All in all I'm satisfied with the job. I'd give them 4.5/5 if I could. The only reason for me taking off a half point is for some minor miss in details. They sprayed over 2 bolts (shouldn't really matter though) and there was some overspray in my bedgate latches. All in all I would recommend this place to anyone. Very friendly staff and great work. Thanks! Update after a couple years. PStill looks great, bumping from 4 stars up to 5

Courteous and professional staff and an excellent job lining my Jeep tub! Worked with me on design…read moreand color choices.

I recently had two services completed by Sound Solutions. I received a quote from Scott, the Chief…read moreStrategy Officer, and although I got quotes from a few other places, I decided to go with Sound Solutions. Scott was completely transparent about the pricing, the products, and their process. I dropped off my vehicle for the day, and Nick contacted me when it was ready. When I picked it up, Nick showed me what was completed and explained how everything was done. He also gave me a walkthrough of how to use the product I purchased. Overall, my first experience with Sound Solutions was really good. The entire process was straightforward and professional. I definitely recommend checking them out if you're looking for similar services.

The team at Sound Solutions is great. They came recommended to me by a friend and they didn't…read moredisappoint. They were able to upgrade my 2011 vehicle to a new digital experience. They walked me through the process over the phone -- deduced my requirements and a quick snapshot of dashboard they ordered a head unit that matched my interior and looks like it came with the vehicle. They ordered all the parts and adapters so all my factory tech (steering wheel, backup camera) works as it always has. Their value was great and service was super fast.

Great experience. Broke down in McDonalds park lot in Mt Airy. A&D was there in 20 minutes to flat…read morebed my AWD Honda Pilot. Took photos, texted me on arrival and dropoff. Price WAS SO REASONABLE and thanks so much for the help!

I had some car trouble today where AAA was unable to help. They sent out a driver from this…read morecompany, his name was Nick Blevins and he was extremely helpful. He was quick to get to me and was super nice and helpful. Due to the battery being completely dead and corroded we couldn't get the car into neutral so he helped get it into neutral. Additionally once the car was on the truck he asked if any keys on the key ring I might need which I hadn't even thought about. Overall it was a great experience super quick and very helpful. Way better than other experiences I've had in the past.

My car had been stumbling whenever I would accelerate, so I brought it here to get a diagnostic…read moretest. While checking for a solution to my issue, they were also able to find a number of other issues, the most important of which was that I needed new brakes. When they were done, I payed about $478 for a new intake manifold, about $937 for all new brake pads and rotors, and $136 for new brake fluid. Overall, I was very impressed with the service I received! Not only were the employees personable, but I was also given an honest assessment of what my car needed. The prices are a little higher than other places, but I think you pay for quality and care. I will definitely come back in the future!

Condescending staff, INSANELY overpriced (I was quoted $1400 for brakes and rotors!). I will never…read morerecommend or take any cars to this joke of a shop. Maybe they should pick a more affordable location so they can rip people off less.

These 2 guys are extremely professional and polite,,,they provide excellent quality service and I…read morewill definitely call on these guys again and also I will definitely refer them to my friends and family who wants quality service and professionalism,,,,,thank you guys again for going "above and beyond",,,,,,just for me...... Sincerely and respectfully, Eric Smothers.....

My family and I have recently moved to MD and our car needed to pass inspection. We needed to…read morelocate a rare, out-of-production control module, or our car would fail MD inspection, though it is mechanically sound. Johnathan at 7 Auto went out of his way to locate the part, confirm that it would work in our vehicle and see that it was installed for us. His kind attention and courteous patience has been very much appreciated. We will definitely continue to trust our vehicle only to 7 auto!

First I want to say what an incredible outstanding company and the gentleman that came to my house…read morethe owner I've never had anyone as good as qualified and absolutely so fair 2011 HHR he came out in priced replacing the water pump he gave me a price very low price a great price he took the job I supplied the parts one day he was here for 7 hours this pump was so hard not that he couldn't do it he handled it but it was oil everywhere cuz there was oil leaks and he had to come back a second day he had about 16 hours into this and he stuck with it and finished it and it was an easy $1,200 job he didn't charge me anymore I just can't say enough about this company I really can't I mean they're great you know you got a great family I met his family really good people if you need car work I'm telling you outstanding outstanding mechanic

Anytime someone can provide you convenience by coming to you and getting the work requested done it…read morefeels like a premium service being office. Amazing service and follow-through. Highly recommended

I've owned my Wrangler for a few years now and I finally made the decision that I wanted to have it…read morelifted. I shopped around and did my research on what set up I wanted. When the time came to find where to have it installed I was lost. . So I went to the best place I knew to get recommendations, my jeep clubs Facebook page. Everyone was commenting and private messaging me to see Joe at Joes Jeep Jungle. So I listened, I mean when over 40 people are telling you to go see Joe you listen. Joes Jeep Jungle is located in Carroll County and I live in Bel Air MD but after speaking with Joe through private message on FB at like 930 at night, then on the phone with him the next morning and he suggested I come down and test drive one of his loaners that had the set up I was looking for. He wanted to be sure I liked it before I spend money on something I might not like. Right there was a green flag to me, most businesses don't care about making sure the customer likes what they get before installing it, they just complete the job, take your money and forget all about you. Not Joe, so the mini me and I jumped in the Jeep and we went to see Joe and his guys. We test-drove the jeep for about a half an hour and I fell in love. I went back to the shop where Joe and I sat down and went over everything I was looking for. I wanted to stay under a certain amount of money and Joe was able to do that for me. He offered me tires and wheels that was taken off of a new Rubicon which saved me a lot of money. I placed me 20% down and was dropping her off on labor day. Now I was in a rush to have my lift done because I wanted it ready for my clubs trip to Rausch Creek Off Road Park, the upcoming Saturday, so a loaner jeep was not available for me but that was the choice I made because I wanted it done ASAP. Really guys and gals how many shops will give you a loaner vehicle while yours is in the shop? Thursday early afternoon Joe called said Gemma (my jeep) was ready and sent me pictures. She looked perfect. Naturally I couldn't wait to go get her. Joe is an outstanding business owner and person. While working on the jeep he noticed my rear brakes were bad to the point they were unsafe. He and his guys put new breaks on and some other minor things they felt needed attention right away. When it came time to pay there was no sticker shock. Now if you remember I said I did my research and even with the extra work that was completed I still wasn't paying as much as a local dealership that is know for jeep modifications quoted me. I couldn't wait to get me keys back, take the top off and go for a drive. But I wasn't just given my keys and told to have a nice day, Nope Joe came outside with me and went over everything on the jeep and what I needed to know when I would take her off road, what psi I should be at on the street, how to work my quick disconnects and more. Joes Jeep Jungle stands by their work and I will be going back for me 1000 mile check up and I was told if I have any questions or concerns to call, text or message anytime. I couldn't be any happier with my jeep. I don't just like it, I LOVE IT!!! Saturdays trip to the off road park was amazing. I have been there with my jeep stock and while I did okay this time I was able to have so much more control of me jeep, I wasn't killing my skid plates or my anxiety. I'm so glad I made the decision to go with the liftkit and to see Joe for all work completed. I highly recommend if you need any kind of modifications done to your Jeep, you have to go see Joe and his guys at Joe's jeep jungle!!! You will not be sorry.

They're not just a shop--they're part of the Jeep community. Joe and his crew know Jeeps inside and…read moreout, and they treat customers like family. Whether you're lifting your rig, chasing down a weird rattle, or just need advice on a build, they're honest, knowledgeable, and passionate about what they do. Proud to partner with a shop that puts people and performance first.

Soooo...I took apart my whole door panel on my Porsche Cayman to replace the lock actuator and a…read morecouple of switches, I didn't know how daunting of a task it would be for me to put it all back together after nearly two months of it just sitting in my garage I contacted Devon and setup a time/date for him to put it back together. In all honesty I wasn't to sure how it would go because it was a pain for me...but that's why there are amateurs and professionals. Communication was too notch and they showed up right on time as scheduled, they knocked the job out in 90 min to my satisfaction. Did I pay a nice chunk of change for labor Yes!, but for me it was worth it as I had failed time and time again. You don't pay at times for the time that was worked but for the experience they have. I would 100% book Devon again.

I'm documenting my experience with Devon Mobile Mechanic and attaching screenshots of confirmations…read moreand messages for accuracy. Summary: Confirmed appointments were missed twice with no communication, and I was unable to reach a real person despite multiple attempts. Prior service also showed inconsistencies. Detailed timeline: * I scheduled an appointment for my 2017 Polaris Slingshot. * I received a text confirmation for an 11:45 AM appointment and confirmed it the night before per instructions. * I arrived before the scheduled time and waited. * No one showed up at 11:45 AM. * I called multiple times but was only able to leave messages through an automated (AI) system. * About 30 minutes later, I received a message that my appointment was rescheduled to 12:45 PM, with instructions to confirm by pressing "1." I accepted and received confirmation. * No one showed up at 12:45 PM either. * I continued calling and leaving messages over the next couple of hours with no response. * I ultimately left around 3:00 PM after waiting several hours. * The first time I was contacted by a real person was moments after posting a review, and the call was argumentative rather than focused on resolving the issue. Additional context (prior service): * The week prior, I had them work on two different vehicles. * One vehicle was repaired correctly. * The second vehicle only worked for a couple of hours before the issue returned. * I planned to have that second vehicle looked at again during this scheduled visit. * During that prior service: * The technician arrived approximately 3 hours late. * Even though they knew in advance they would be replacing an oxygen sensor, they did not bring the proper tools and had to leave to purchase the correct socket before completing the job. * No test drive was performed afterward to verify the repair. Key issue: This is not about job authorization. It is about: * Missed appointments * Lack of communication * No ability to reach a human representative * Inconsistent service execution and preparation Conclusion: If you rely on timely service, proper preparation, and the ability to communicate with a real person, this was not my experience. Based on what happened, the only time I received a response was after posting a negative review, which shouldn't be necessary to get basic communication.

Quick, effective, and expert service! Unbeatable prices and outstanding quality! Quick, effective,…read moreand professional.

If you're reading this it's probably too late for you…read more By now, you may have realized Mark's Auto Body is not a place for regular, working-class people or regular (economy) cars. First, they kept telling me about alternate parts and that they couldn't use alternate parts if I wanted a certified Chevy repair. My ninja, this is a Chevy Cruze, not a Lambo, just make it run so I can reach my full-time job, attend my full-time graduate education, and run my part-time business. I couldn't care less what parts you use. But he just basically said if they didn't use the parts that cost more, they wouldn't be able to stand by their work (no warranty). Not a good look.... But secondly, when you try to say the damages are over $8k for a car only worth $9.5k (2011 Chevy Cruze) instead of totaling the car out... That's what you call a vulture and is mainly the reason why I believe Mark's Auto Body needs to take several seats. Shame on Autonation Chevy (now Ourisman Chevy) for referring me to them when I asked them for a Chevy dealership. Mark's Auto can respond to this review any way they desire, but pictures don't lie. Attached is a photo of my estimate from Mark's Auto (they call it a blueprint) vs a KBB private party valuation. Again, over $8k for a $9.5k (maybe) car. Instead of being honest and totaling it out to begin with, they wanted to go ahead on with the repair. Then they told me multiple times that I would be responsible for paying whatever the at-faults insurance company didn't pay. Yes, I got nervous and scared. I pleaded with them. I told them I'm in school and I work, and I don't have enough money to pay the difference (it was 2k after one adjustment). Especially because the accident wasn't my fault! They were NOT having it, lol. I said OK I don't want my car to be here anymore. Then, I was told it would be hundreds of dollars for them to remove my car from their shop. Also, at this point, I'm looking on Yelp and seeing reviews from people just like me. Lol, I don't know how their google listing rating is so high? Anyway, I called my insurance company, who declared total loss RIGHT AWAY. Both insurance companies (both at-fault's and mine) had nothing but negative things to say about Mark's Auto body practices. Greed, it's all greed. In the end, I didn't have to pay anything and I was relieved to have Nationwide swoop in and rescue me because I promise you these people over at Mark's are like robots with no emotion. Especially, Jason, he is rude when you ask probing questions to get the answers you need. You should probably only come here if you are rich and really, really LOVE your flashy, expensive car. If you have a regular, schmegular economy or commuter car, do NOT come here because they will try to rip you off. Like I said, pictures don't lie.