Best kept secret in Westgate and Catonsville. Amazing mechanics. Affordable prices, quality, speedy…read moreservice, honest, kind, and knowledgeable.  Lady Jin and Dan are a rockstar team. We have been going to S&S Auto Tech (Jin's Auto) for over 9 years and they are hands down the best auto shop I have ever taken my cars. My husband and I drive a Subaru Outback and Honda CRV that are 10+ years old, so we need real work done on cars that don't have a lot of value. S&S Auto Tech are great at maintenance and big fixes. We have taken our cars for oil changes, brakes, tire repair, AC repair. rust repair, they even installed a trailer hitch I ordered off of Amazon. The Jins are accurate with time and cost estimates and provide exceptional service. They really do treat their customers like family. They are the kindest fairest people I have ever done business with.

I failed emissions and needed a little repair. They got me in very quickly and was able to finish…read morethe job same day! Very good communication and very reasonable pricing. Will definitely bring my car here whenever i need maintenance! He also showed me what the issue was before working on the car and taught me something new! Super friendly and reliable!

Gasket cover replacement. Done! I've relied on their excellent service on all my Mercedes Benzes…read morefor years. Trust them more than the dealership, and have stayed on the road worry free. You are appreciated!

They are a good company but prices are toooo high with prices. If the prices was more reasonable…read morefor the sevices, they would be a 5 star repair shop.

They work on all kind of vehicles. MD safety inspection done there too. They also have tag and…read moretitle office.

Great Service! Will be my Auto Repair shop from now! Will…read more recommend to all family and friends.

Do not get your car serviced here if you value your vehicle. The repair turnaround time is…read moreextremely long, and aspects of the service process left me uncomfortable with how vehicle and keys are handled. I have witnessed concerns about the possibility of unauthorized access or key duplication after servicing. I would strongly advise others to use caution and consider alternative service locations.

I had a previous terrible review posted for Caton Auto. It was a fair, accurate review and I stand…read moreby it (I will post it at the end). However, eventually I complained enough that they "unretired" a general manager who seemed the only one to understand how to address warranty issues and they agreed to repair my vehicle. It took a year to get the warranty honored and to be heard. Let that sink in- a year. And they had to "unretire" a person to get customer service to happen. Crazy. So I scheduled almost a month in advance. It still took them three days with minimal communication and maybe I'm just bitter but I am very surprised the unretired general manager (Mr. Kenny, if you're wondering who it is) never contact me again to see why I was frustrated about the length of time it was taking. Or to see if the problem was finally resolved. Or to see if I'd change my reviews. So, I am happy to report they honored the warranty but I would never recommend these guys unless you're desperate. If you're a woman, I would recommend you drive away as fast as your car can go.

Friendly incompetent service. When I look around, their prices are in line as well. They have…read moreexperience with Volkswagen diesel engines, which is huge with me.

I paid for two replacement tires and the sales associate, Dan, said that they would likely arrive…read moreby noon the next day but that he would nonetheless call me when they did in fact arrive. Come noon the next day I had not received a phone call from A1-Auto informing me that the tires had arrived. I called the shop several times but no one picked up. I went down to the shop and arrived at 12:30 P.M. Dan stated to me in a very rude fashion: "I told you to be here at 12." I informed him that he did not tell me to be there at 12, but instead that he stated to me that he would call me when the tires arrived and that I should then come to the shop after I received his call. Dan then informed me that the closest appointment for rescheduling was 3 days away which was too long for me to wait. I then asked for a refund which I eventually received but still had to pay a $60 tire restocking fee which I shouldn't have had to pay because it was Dan's fault for not calling me to inform me that the tires had come in, which is what he said he would do when I initially paid for the tires. This place is a ripoff & they steal their customers' money. I instead took my business to Midas of Catonsville and received prompt, courteous & competent service.

After getting tired of going to the Nissan dealership to have my car fixed for ridiculous prices, I…read moredid some research and found Autostream in Randallstiwn. I had no idea what to expect but I just wanted good service for a decent price. My expectations were far exceeded. It is an amazing place to get your car fixed for a fantastic price. The employees at the front desk are phenominal and the mechanics are super fast and talented. I feel like I am part of a family there. Regardless of how long it has been since I have called, they always remember me and welcome my business. It is a smaller location on liberty road and it is a bit if a fast turn into the parking lot but the business itself is not hard to find at all. It is super easy to schedule an appointment online, by phone, or in person. There is a shuttle service if you need to go while your car is being worked on. I prefer to hang around and chat with the staff. Either way, I highly recommend this business and will continue to go myself!

The service at Randallstown AutoStream Car Care was exceptional. They were polite and helpful.They…read morealso provided transportation to and from the auto dealer. That was a great help considering I was short on cash and that helped a whole lot. Very greatful. Mr. Russell at Randallstown was the hero because he also had the service that picked me up at last minute so I could pick up my car. Now that"s what I call great service. It was incredible. One of the best services I have had from a car dealer.

Shout out to Myron for helping with my tires. He made sure…read morethe car was working correctly and explained things to me. Good people.

Baltimore National Pike location: First & foremost, As law…read moreenforcement & as someone who deals with the public on a regular basis, the behavior, rudeness & unprofessional behavior from the staff there was unacceptable & unprofessional! Dorian Rowe, the greeter, the person who schedule my appointment & the most rudest of the staff. I called & scheduled my appointment for 12pm 6/8/26. I arrived 15 mins early. I inquired about an "estimated" timeframe. He responded with well, there's those 2 vehicles there on the lift that are in front of you so I'd say roughly 2 1/2 hours for your alignment & oil change. I say okay.@ 2:30 I called & asked for an update. He said we're almost done, give us 45 mins. I gave more than that. I returned at 5pm. My car had NOTHING DONE! I immediately asked why? His response was if you don't want to wait, you can take your car... I became upset & responded you got to be kidding me. Only to find out from a sitting customer that her appt was at 1pm for the same and they completed her car B4 mine. My car was driven out of the shop and parked. I had to go back in to ask why.. Dorian Rowe then said i thought you said no. I advised him that i NEVER told you that, please take my car back in & finish what i scheduled and asked for. 20 mins later after driving my truck back in, he says your done. So if it only took 20 mins to do a 4 wheel alignment & an oil change, why did i have to wait from 11:45 am to 6pm to have the services completed on my truck. Why was i 3rd in line and another customer informing me that her appt. was at 1pm and finished when i walked in at 5pm?? She was waiting for her keys and advised me that they were taking walk-ins while my truck was parked outside. I called and made a complaint via their corporate office and i will file a complaint with the BBB. I have not received such terrible, unapologetic, with non-accountability & unprofessional behavior in a long time. I work hard and definitely did not want to spend 280.00 for that kind of service. I live in Catonsville and pass several shops ( Mr. Tire, NTB, Sams) and other places i could have stopped at. Lesson learned.

I had an amazing experience at Prime Care Auto. Both times I have brought my car, it has been ready…read moreprior to the estimated time. Siwan ensured to explain every step and why certain things were required/recommended. Additionally, he ensured to show me how the cost was calculated (we all know car repairs can be pricey but he also makes sure that you know where your money is going!) I even received videos explaining the work being done on my car as it was done. Finally, the waiting area was very well-designed and comfortable. These added details were the cherry on top of an already amazing experience! Honestly one of the best experiences I have had. I will definitely be taking my car back when additional services are needed!

I've been meaning to write this review for a while, but life has been busy. As a single woman and a…read moremother, it can be really hard to find a mechanic you can trust without feeling like you're being taken advantage of. Unfortunately, that has been my experience more times than I'd like to admit. The first shop I called gave me a bad feeling right away based on their customer service, but I still made an appointment. Afterward, I checked their Yelp reviews and was shocked by how many negative ones they had. That didn't sit right with me, so I decided to get a second quote. I already had a good idea of what was wrong with my car based on past experience. When I called this shop, the difference was immediate. They were professional, respectful, and didn't argue with me or try to upsell me on unnecessary repairs. I specifically looked for negative reviews--and there were none. I dropped my car off early that morning, and they gave me a clear time estimate for when it would be ready. They even sent photos of the issue. While I didn't fully understand what I was looking at, the fact that they were transparent enough to share images--knowing I could easily research them--told me everything I needed to know about their honesty. I don't remember the technician's name, but they took great care of my foreign car, Lexi, and I'm beyond relieved not to be driving around with grinding rotors anymore. I truly appreciate their professionalism and the way they treated me as a customer. Every single mother needs a mechanic she can feel safe with--and I'm so grateful I found one. Thank you all for your help.