1. Junction Automotive

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Laurel, MD

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Junction Automotive

5.0 (14 reviews)

Services - Junction Automotive

Routine automotive maintenance

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6 years ago

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2 years ago

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5 years ago

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8 years ago

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8 years ago

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6 years ago

Honest pricing, friendly staff, easy to understand what's happening with my car, and work has always been great and timely!

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7 years ago

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15 years ago

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13 years ago

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7 years ago

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15 years ago

Have to wait for an appointment but once you go there, you'll understand why -- good service, honest, quality work at reasonable prices.

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11 years ago

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15 years ago

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11 years ago

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Review Highlights - Junction Automotive

“I always knew that Tom was a great employer but what I didn't realize at that time was how good we really were.”

Mentioned in 6 reviews

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JM Auto Repair

JM Auto Repair

(8 reviews)

So I dropped off my car here for an estimate on brakes. Rafael was on the phone behind the cashier…read moreregister and did not want my business. He was saying they are very busy and I saw zero motivation by him. Within 2 hours he called me saying I need $800 repair for brake leak, my caliper, brake hose and parking brake motor needs replacing. My pregnant wife went to pick up our car and Rafael started harassing her for $60 diagnostic fee. I would have loved to pay $60 fee had anyone told me about it. Not mentioned even once, when I was there to drop off my car. I refused on the phone. Told my wife to never come there. This is the reason why shops get a bad name. Rafael was on the phone the entire time I talked to him. He doesn't want this job. Took the car to another shop down the road, guess what only thing that was needed to be replaced was a single caliper. $225 job only and they bled the brakes and everything. Avoid this place.

I had an overheated engine and pulled in last minute just before they close. Raphael was very…read morepolite and explained that they will not be able to do anything that day as they needed to wait for the engine to cool down. He explained to me their diagnostic fee and that he will let me know if it is a big repair. Fortunately, it was not a big issue. He did point out that I should look at other issues and recommended what I need to look out for, he did not pressure me into fixing them immediately. He even pointed out the business next door for a rental to help me get home. I was about 50 miles from home so I felt very thankful for this upfront and honest service center.

Jiffy Lube - Workers that did the work

Jiffy Lube

(33 reviews)

The service was super fast, like ridiculously fast, for how much moo-lah I dropped! They have…read morecoupons and offer military discounts though. They showed me how disgusting my filters were, which I absolutely appreciated. Ga-ROSSsssss! Seeing is believing folks! Omg I've had my car almost 4 years and I don't recall ever having these thangs changed. I asked how often these filters should be changed, and I was floored to learn they recommend changing them annually... What the!?!?!? :( Head hangs in shame :(. I'm better for the knowledge though. ;). I gave them 4/5 only bc this particular location is a lot further away than I expected it to be, which of course is not their fault, but later I realized there is a jiffy lube literally 5 mins away from where I live. SMDH. HOWEVER, when I called for an estimate/ to check space availability for the day, I was misquoted. I told the person I had a Prius and I know my car takes synthetic oil... But. Les'be honest I'm a real typical lady in the fact that cars are not my forte. So I explained to the person that I needed this 'synthetic stuff' and inquired how much would it cost... The gentleman said so long as I wasn't within the warranty my car would be fine with the cheapest package. -which was pretty comparable to other businesses AND they could get me in ASAP... Toyota has a week wait... When I got there I anticipated spending roughly $40 after discounts/ coupons. BUT bc my car DOES need the expensive synthetic stuff, AND my filthy filters needed changing I spent $125 total. And I seriously didn't even have the time to finish a phone call... They were that dang fast!!!! I was both impressed and skeptical that they could have completed the tasks that fast, and managed to do it well... I'm used to waiting FOREVER at Toyota. I loved how quickly I was 'in and out', but again I was skeptical of it too. I definitely appreciated the filter info and I'm a sucker for any savings, but I hated that I drove 30 mins out of my way and paid way more than anticipated. Overall, if I wasn't in a hurry to get my oil changed I doubt I would have gone to jiffy lube. I generally always go to Toyota. But I'm glad I had to 'switch it up'. Next time, I'll go to the Jiffy Lube closer to my house ;)

I loved coming here when i lived in the area. They were helpful with checking my tires and doing my…read moreoil changes. Many times people that service your car are kind of dismissive and just want you in and out, but here they had no issue explaining and being thorough so i'm informed. i will always choose jiffy lube!

Junction Automotive - autorepair - Updated November 2026

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