I found Mount Airy Motors years ago and knew that I had finally found a truly honest Automobile…read moreRepair Shop that strives to do the job right every time they have worked on any of my own or my Children's vehicles. Today, I would give "Mount Airy Motors" and their New Shop in Westminster, MD, "Superior Car Care", 10 Stars for owning up to a mistake made after my Sons Jeep had the Brakes replaced last week and his Jeep broke down yesterday, with a bad Alternator in Westminster at the Chick-Fil-A near his home. I can typically do simpler repairs on vehicles outside of the engine, due to my training from the Carroll County Vo-Tech, so I loaded up all my tools and met my Son at his Jeep, so we could replace the Alternator yesterday evening after buying a replacement, except no matter our efforts, we could not get the Lug Nuts Off any wheels and could only budge 1, but it made a sound that I thought if we put anymore weight onto the new bigger tire iron we bought, that we would break the lug stud. My Son was understandably upset, because it is so hard these days to get things done correctly, and I was upset myself, but knew that the owner Ted, was a Very Fair and Honest Tradesmen. I called Ted this morning and after explaining what happened, he told me his guys are instructed to tighten all Lug Nuts to 90 in.lbs, which makes it possible to get your wheels off your vehicle with the tire iron that comes with your car so you can replace a flat tire. Ted let me know that he had a new Automotive Repair shop in Westminster, MD and he would send a guy over to meet my Son to check the Lug Nuts and take them off so we could work on replacing the Alternator. About 15 minutes later, Ted called back and told me that the Lug Nuts were indeed over tightened and that he had sent a stern warning to his Mechanics, as well as that he would take care of the problem to get my Son going again. Once I heard this, I knew that Ted is good for his Word and waited to hear back from my Son. My Son recently messaged me that "Superior Car Care" had taken care of everything, which included swapping out the bad Alternator, which I had not expected, but had instructed my Son to go ahead and have them replace it, since it's at their shop. Obviously, with Mount Airy Motors and Superior Car Care, something that appears to be a Curse, will turn out to truly be a Blessing. A Huge Thank You to Ted and the Mechanics that helped us out today. Your Honorable Work is Truly Rare these days

What a wonderful place. Ted and his team are extremely professional and dedicated to their work…read more This is the most honest repair shop i have ever dealt with. If you need your car repaired do not hesitate to bring it here, you will not be disappointed. Chris Bond Mount Airy, Maryland

Wish I paid more attention to his name - I think it's Orlando or Armando? Either way, he was…read moreFANTASTIC. Patient, great customer service with a smile, even though I walked in and they had other jobs before me, he didn't make me feel like I interrupted his day (even though I did). It's nice to not get taken/upsold when you come in for one issue - being a woman, I'm used to getting the "girl" version on vehicle issues, never mind that I'm a certified master tech. When he went over the diagnosis, he used layman terms but once I asked a more specific question, he switched over to shop talk and didn't tell me "you may not understand how it works" (Century Ford/Dodge service advisors use that as their go-to phrase when they can't answer a technical question -- irrelevant to this review but I'm only here because I got tired of the smart ass comments there). The tl;dr version? Go see Armando/Orlando at this location, he is what service advisors are supposed to be like.

Abysmal customer service and nonexistent communication skills! In store interaction and discussion…read moreresulting from their inability to perform work requested (after two business days) ended with, "I'm not going to talk to you anymore." "Christopher" (left arm-full sleeve) then stomped off like a petulant child and entered the service bay area never to be seen or heard from again. If you enjoy disrespectful eye rolling, being continuously interrupted, and an attitude of general dismissiveness, this is your go to for tire service! If not, spend your hard earned money elsewhere! Never again....

I don't trust any of my vehicles to anyone else. Great old school shop where they know you by name…read moreand treat you right! Never had an issue they didn't address. Big shops with big coupons are happy to take your money based on no need repairs.

Tabler's was an honest and good repair facility when Jeff was running it. Since Jeff has passed…read moreaway his son who runs it now is no where near the mechanic his father was. My dad had a motor rebuilt by Tabler's that has a knocking issue immediately after the rebuild that they wont stand behind their work. Another mechanic that fixed the issue for my dad said Tabler's son had not fixed the valves or done head work like he said he had before putting motor back together. Many older friends that dealt at Tabler's for years have recently gone elsewhere for repairs due to lack of experience they offer now and how un professional they are to deal with now. Highly recommend going elsewhere for quality work, and to pay a mechanic that actually appreciates their customers and treats them with respect. Mt Airy is a small community and Jeff's son will slowly run the business into the ground like so many older smaller businesses that the younger generation take over and destroy what their families worked so hard to buid up.

I needed two tires replaced on my Mini Cooper. I previously called the Costco in Frederick but…read morelearned that they no longer carry my tire size. I called Mr Tire on a Thursday and within a five minute call I had an appointment set for the following Sunday at 10am. They did carry my size and told me the price of the tire and what brand of tire I could choose from. On Sunday I stopped by at 10 am. They were ready for me and asked if I'd like a couple additional options, including tire alignment and a type of warranty. I did not feel pressured at all to get any of these options. I headed out and got a call that my car was ready by 10:45. I picked up my car a couple hours later and everything was great! I looked over an itemized bill before paying for the tires. The tires were 275 with disposal fees and the service charge was around 60, so I paid a total of 350 for the new tires and service. Great deal and my car is ready to go! It was a very straightforward process with no surprises.

Here is why they get 1 star and why they lost me forever as a customer:…read more -They got the toe value wrong on an alignment that they performed 8K miles ago and that mistake damaged my new, expensive tires. -When they performed that so-called "alignment," I personally witnessed their employee use an air ratchet to tighten the lug nuts on my alloy wheels, and not a torque wrench as they state that their employees are supposed to use. -As a result of the premature tire wear, I brought the car in for an alignment check and a tire rotation. They gave me back my car after servicing the tires and the LOW TIRE PRESSURE warning light was on. I immediately told the service writer about it and he just shrugged and said "we moved your tires around and that caused the light to come on, so just drive it and it probably will go off." Really? The light only turns on if it detects air pressure below the required amount and only turns off if the tire has the required pressure. It doesn't just turn on or off if the tires get moved around. Instead of going out and checking the tire pressures or getting the person who worked on my car to do it, this supposed "tire expert" was too arrogant and lazy to do anything more than toss BS at me and hope I'd go away. -The real reason the LOW TIRE PRESSURE light was on was because they failed to check and adjust the tire pressures when rotating my tires. The correct tire pressures for my car are 32 lbs. front and 38 lbs. rear. After the rotation, the fronts were at 38 lbs. and the rears were at 32 lbs. This caused the TPMS to turn on the LOW TIRE PRESSURE warning light for the rear tires. -They took no measures to protect the interior of my car from the grime, grease and dirt on their employee's hands and clothing. As a result, he smeared brown grease and black, sooty filth all over the light tan leather driver seat and door handle and on the leather steering wheel and shift knob. I had to clean the seat as best I could with a napkin and hand sanitizer so that I could drive it home without ruining my clothes. For a number of years, this place used to be OK and once, I even gave it a favorable review. I think that it has undergone a lot of personnel changes. I would no longer recommend it for any service unless you are satisfied with: sloppy alignments that put expensive tires at risk of damage; use of an air ratchet to tighten the lug nuts on alloy wheels; careless work on tires that omits re-setting tire pressures after a rotation; having the interior of your car trashed by grease and black soot; and no ownership for addressing or fixing problems that they cause that activate tire pressure warning lights. There are a lot of tire stores in the area. This is not one that I will ever revisit.

I brought my 2011 Nissan Murano to Dynamic Automotive for a CV axle installation and a small brake…read morefix (a missing washer causing a tiny leak). I explained both issues in detail to the manager, who quoted me $1,299 for the CV axle job and agreed to call me if costs would exceed that. No one called. Instead, I received an invoice for $736.80 that didn't even include the CV axle work I came in for. I was charged $345 for a "diagnostic" on a problem I had already identified and explained, and a $20 washer was turned into a $307 brake hose replacement I never authorized. The work order mischaracterized what I told them -- they wrote "brakes spongy" and "axle is making noise," neither of which I said. Their own authorization form states they cannot charge for work you did not authorize. Be very careful here and get everything in writing.

We were sad/happy to hear about Scott and Earl's retirement but trusted that they would leave their…read morebusiness in good hands. We had an old car with a dead battery and called Dynamic Automotive to see about having it replaced. Because we live just down the street, Dynamic Automotive suggested that rather than paying for towing, they could come to our house to replace the battery. We were very happy with their service and plan to continue to take our cars there for service. :-)

Hands down owe these guys everything !! Jeff is beyond…read moreamazing ! Always on top of things , willing to help and go above and beyond ! He truly gets me out of a bind ( which is often )!! Thank you Jeff and Shawn ! Everyone there is honest , helpful , and AMAZING!!! My cars won't ever go any place else

I've had some rough experiences at other shops before discovering Spike's. I have a few older cars…read moreand Spike's has been great at keeping them safely on the road. High quality staff, honest brokers about what services will help (and which might be risky). That's a rare attribute these days. They have my family's business going forward.

Happy to have found the Go-To for my NC ! This is pretty much Maryland Miata Headquarters…read more Literally everyone in the club referred me here, and as soon as I stepped in it was obvious why - a wall of plaques and trophies won in a Miata. Ed and Lee have more knowledge about setting up Miatas in their pinkies than I ever will in my entire body. Lee asked me if I had any specs in mind, and when I didn't talked with me about how I drive and how I have the car currently setup and what I was looking for in handling and then discussed the setup. Afterwards discussed what he was able to dial in, and what would have to happen to get more aggressive specs. I mean, he's like your own personal race consultant. Work was done quickly, very reasonably priced, and with truly expert consultation that you would be really hard pressed to find anywhere else. Well worth the drive for me, glad to have found the go-to.

Huge shoutout to Caroline and the team at York Automotive in Mount Airy -- they seriously saved my…read morebutt! I was quoted $1600 at Autostream in Clarksburg for a rear brake job + cylinders on my '06 Corolla. Caroline, my service advisor, immediately spotted that the labor charges were way off. Was also very happy with how fast it got done, considering I was lucky to be squeezed into their already booked schedule. She got me taken care of at this shop for 1/3 of the price. Honest, knowledgeable, and truly looking out for the customer. Can't recommend them enough and will continue doing business with them!

Had some Ohlins coilovers installed and they did a fantastic job! Since I autocross on weekends, I…read moreneeded a clean mount with access to the rear knobs for dialing them in and they mounted some remote knobs that work great.

Office/waiting area smell horrendous. I'm all for pets in the work environment but how about doing…read moresomething about the odor of urine

I have been through plenty of cars and with what plenty of Jiffy Lubes and none of them have been…read moreas good to me as this one! I drive back and forth from Frederick to DC (100 miles roundtrip 5 - 6 times a week - I am pretty sure this part of the review is a rant lol), so as you can imagine I am visiting Jiffy Lube quite often when I can't see my regular mechanic. Doug and his team are incredible - they are down to earth and very transparent with what service you need and most importantly what services you DON'T. They aren't pushy, and most of all completely respectful. I have every intention of continuing to visit this location even after I move to DC. Love you guys! Last Person to Give Me Service: Chris and Doug Date: 5.02.2019 Last Service: Oil Change & Engine Treatment

I came for an oil change. I was told that I didn't need an oil change based on their I information…read morein their system. I explained that I did not receive an oil change at the last visit but my AC was serviced. He replied "If you want me to take your money". I watched as he was much more courteous to other customers that came in for service. I am on the road a lot and can't always commit to a regular service center, but I will never return to this jiffy lube.