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    Firestone Complete Auto Care

    2.6 (27 reviews)
    Open 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Tire balancing

    Tire installation

    Tire Pressure Monitoring System repair

    Tire repair

    Tire rotation

    Firestone Complete Auto Care Photos

    Recommended Reviews - Firestone Complete Auto Care

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    2 months ago

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    Lee S.

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    2 years ago

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    Lee S.

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    6 months ago

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    Lee S.

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    2 years ago

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    2 years ago

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    1 year ago

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    2 years ago

    Very helpful and reasonable. I had an issue with my rim and they helped replace it (and even mounted it) when I just went in for new tires.

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    2 years ago

    There customer service is amazing this lady safi in here doing 3thing at one time getting ppl in nd out

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    2 years ago

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    4 years ago

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    3 years ago

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    7 years ago

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    Bridgestone S.

    Thanks for giving us a chance, Shelley!^Kristyn

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    8 years ago

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    9 years ago

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    3 years ago

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    5 years ago

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    Lee S.

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    7 years ago

    Misleading with their prices and waited for 4 hours to have a simple tire change. I would strongly advise people to avoid!

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    11 years ago

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    14 years ago

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    9 years ago

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    14 years ago

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    11 years ago

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    8 years ago

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    10 years ago

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    9 years ago

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    14 years ago

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    10 years ago

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    Ask the Community - Firestone Complete Auto Care

    Caton Auto Clinic - Caton Auto Clinic's Fleet & Truck Side Auto Repair Shop.

    Caton Auto Clinic

    (50 reviews)

    Do not get your car serviced here if you value your vehicle. The repair turnaround time is…read moreextremely long, and aspects of the service process left me uncomfortable with how vehicle and keys are handled. I have witnessed concerns about the possibility of unauthorized access or key duplication after servicing. I would strongly advise others to use caution and consider alternative service locations.

    I had a previous terrible review posted for Caton Auto. It was a fair, accurate review and I stand…read moreby it (I will post it at the end). However, eventually I complained enough that they "unretired" a general manager who seemed the only one to understand how to address warranty issues and they agreed to repair my vehicle. It took a year to get the warranty honored and to be heard. Let that sink in- a year. And they had to "unretire" a person to get customer service to happen. Crazy. So I scheduled almost a month in advance. It still took them three days with minimal communication and maybe I'm just bitter but I am very surprised the unretired general manager (Mr. Kenny, if you're wondering who it is) never contact me again to see why I was frustrated about the length of time it was taking. Or to see if the problem was finally resolved. Or to see if I'd change my reviews. So, I am happy to report they honored the warranty but I would never recommend these guys unless you're desperate. If you're a woman, I would recommend you drive away as fast as your car can go.

    Devon Mobile Mechanic

    Devon Mobile Mechanic

    (6 reviews)

    Irvington

    Soooo...I took apart my whole door panel on my Porsche Cayman to replace the lock actuator and a…read morecouple of switches, I didn't know how daunting of a task it would be for me to put it all back together after nearly two months of it just sitting in my garage I contacted Devon and setup a time/date for him to put it back together. In all honesty I wasn't to sure how it would go because it was a pain for me...but that's why there are amateurs and professionals. Communication was too notch and they showed up right on time as scheduled, they knocked the job out in 90 min to my satisfaction. Did I pay a nice chunk of change for labor Yes!, but for me it was worth it as I had failed time and time again. You don't pay at times for the time that was worked but for the experience they have. I would 100% book Devon again.

    I'm documenting my experience with Devon Mobile Mechanic and attaching screenshots of confirmations…read moreand messages for accuracy. Summary: Confirmed appointments were missed twice with no communication, and I was unable to reach a real person despite multiple attempts. Prior service also showed inconsistencies. Detailed timeline: * I scheduled an appointment for my 2017 Polaris Slingshot. * I received a text confirmation for an 11:45 AM appointment and confirmed it the night before per instructions. * I arrived before the scheduled time and waited. * No one showed up at 11:45 AM. * I called multiple times but was only able to leave messages through an automated (AI) system. * About 30 minutes later, I received a message that my appointment was rescheduled to 12:45 PM, with instructions to confirm by pressing "1." I accepted and received confirmation. * No one showed up at 12:45 PM either. * I continued calling and leaving messages over the next couple of hours with no response. * I ultimately left around 3:00 PM after waiting several hours. * The first time I was contacted by a real person was moments after posting a review, and the call was argumentative rather than focused on resolving the issue. Additional context (prior service): * The week prior, I had them work on two different vehicles. * One vehicle was repaired correctly. * The second vehicle only worked for a couple of hours before the issue returned. * I planned to have that second vehicle looked at again during this scheduled visit. * During that prior service: * The technician arrived approximately 3 hours late. * Even though they knew in advance they would be replacing an oxygen sensor, they did not bring the proper tools and had to leave to purchase the correct socket before completing the job. * No test drive was performed afterward to verify the repair. Key issue: This is not about job authorization. It is about: * Missed appointments * Lack of communication * No ability to reach a human representative * Inconsistent service execution and preparation Conclusion: If you rely on timely service, proper preparation, and the ability to communicate with a real person, this was not my experience. Based on what happened, the only time I received a response was after posting a negative review, which shouldn't be necessary to get basic communication.

    Reliable Auto Care - Road trip ready after a quick check up.

    Reliable Auto Care

    (25 reviews)

    On time. Reasonable prices. Communicate well. Easy to locate. Would recommend to others.read more

    I went to Reliable for 6 years - and was always happy until my past couple of visits. They kept my…read morecar for FOUR HOURS for an oil change and did not tell me that a tech had been injured, causing the delay. when I called at hour 2. If you would've told me that someone was hurt, I would've taken it back the next day. But that option was not provided and then I was made to feel bad about it when I complained that the appointment took so long. They also misdiagnosed a problem with vibration in my vehicle. I ended up replacing the front struts, which probably would've needed it down the road, but it was not urgent or the cause of my problem. They also quoted over $500 more than any local shops for the struts. They were even more expensive than mitis! And they wanted a down payment as a deposit for the work. I've never seen this before. Not just here but anywhere! The kicker is that it was not the struts at all, instead there was a driveshaft problem that they should've seen because I asked them to look at the alignment, steering, and rear differential. They also missed the fact that a rear strut was leaking during that same check (which should've been obvious if they were actually checking the rear differential fluid). When I called to ask why the service was so inconsistent with the actual issue, and to see if they would issue me a refund based on the extra work I had done because of them, I was hung up on. I'm not sure what's going on with the manager but she used to be a very nice person. Not lately. Don't get me wrong, are used to rave about this place. I even took down a five star review in which I joked that I hope they did not get too popular because I liked getting good appointment times. I wish this place was good. They were good for a long time. Not anymore. Watch yourself. Who asks for a deposit especially from a long term customer - over six years I've been going there and always trusted their suggestions and prices. Maybe COVID has affected the way they do business.

    Firestone Complete Auto Care - tires - Updated May 2026

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