Came to get an oil change and to see if the level of service is 5 star like the previous visit. I pulled into the lot and was directed to drive forward. A pleasant young man greeted me, asked what was the purpose of my visit (oil change), and escorted me to the waiting area. The editing area had comfy chairs, a vending machine, water cooler, and TV. My oil change was times was less than 30 minutes. The staff at the counter were pleasant and applied my discounted coupon, which was a great value as it made my cost go down a bit. All in all, a pleasant experience servicing my vehicle and will definitely visit again. read more

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I hit a Pothole not even a mile away from this business. They took great care of me fix the vehicle and sent me on my way. Paid about $200 for a brand new tire and services.... read more

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They were super helpful with my boyfriend's car while he was in the ER from basically chopping his finger off. Boys... anyways, I asked if they could look at one of his tires because he refuses to get it fixed and wants to "do it himself" and granted he has done it himself.. apparently 3 times... but they patched it for me and let me know he needs a new tire so I'll be doing that soon. But it's been DAYS now and no leaking which has been wonderful because it's CONSTANTLY low, like 24 psi low. Cost more than I expected but safety is worth it. So thank you for being thorough! read more

The team is so professional nice and patient. I have a great experience here changing the oil and air filter.

My wife and I have been coming here for over 10 years. Over the past year we have been noticing a decrease in the quality of service. Today they got me again. They did not give me my AAA discount of 15% off. I just got $5 dollars off Really? I just spent over $260 in services and just got 5 off. Damm. Usually I leave with a good discount but 5 off. Then past problems I had were they let me leave with my tail lights out. They said they checked it. Wrong. No vacuum. No updated sticker. The quality has gone down a lot. I will have a talk with the manager soon to discuss this AAA discount problem. I know AAA would not be happy because I wouldn't be as well. read more

I highly recommend this place. I found a great deal on groupon, and like everything else rising in prices oil changes have went up as well. I was able to get my oil changed as and they changed my air filter that I purchased from autozone at no extra cost. This location is fast and very and professional. Mack the shop owner has an excellent staff. I was in and out in about 30 minutes, they also vacuum the inside of the car as well, which I noticed had not been done since Covid at other locations, you waited in the car as your oil was being changed. read more

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I stupidly ignored the signs for a couple of days, so found myself stranded and in need of a starter replacement for my older Hyundai Sonata. (I have roadside assistance through my insurance co., fortunately!) This Jiffy Lube location is near my home, so I've been there before. When contacted by phone, they said - to my great relief - they could install a new starter for me, so I had my car towed there. They took my car in right away and the job was done in an hour or less! The cost was a bit of a shock since I wasn't fully aware what to expect, but my research shows that their charge was completely in line with the typical costs for this job. The first time I went to this location, the manager replaced a very difficult (because it was partly melted...) headlight for me and would not let me pay him! I had to go back not too long ago to have the other headlight replaced, and the service was quick, economical and very friendly. One other time I stopped by due to low tire pressure, and a very nice young man checked and filled all my tires. The folks here practice great customer service and from what I've seen they really know what they're doing. I trust them and am happy to make this place my "go to" for work that doesn't require the dealership. The manager is very service oriented, and I believe that "trickles down," or maybe he will only hire workers who are qualified and have the same attitude. read more

Truthfully speaking, I have never been to Jiffy Lube, ever! Like ever, in any state. All these years I've only serviced my car at the dealership. First time for everything!! I was in an out in exactly 20 minutes! How?! lol ... everyone was masked, so polite and very helpful!! While waiting I pulled up a $10 off coupon and it was indeed honored. I plan to return in 3 months and highly recommend giving those guys a visit for your next servicing. read more

Fantastic service from beginning to end! Staff was very nice and personable my oil change was completed in less than 20 minutes. As soon as I pulled up, it was a go from there. They immediately started working on my car. I purchased the deal of Groupon for Semi Synthetic Oil Change and they did not deter away from the price at all! I got out if this place for less than $3 !! I would definitely come back here whether I had a coupon deal or not just because the customer service is fantastic! Great customer service always wins! read more

Jiffy Lube - Oil Change Stations Near Me - Baltimore, Maryland

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Overall, this shop provides a pretty good experience. PROS - Thorough, courteous, quick, and reasonable price with Groupon. CONS - The only negative is the pressure to upsell other services, but that seems to be par for the course whenever you use a Groupon or coupon for an oil change at most chain or franchise shops. read more

AVOID I have been a long time loyal jiffy lube customer for years but after this experience, I will never go again. Many mechanic shops have the stereotype of taking advantage of people and scamming you, and this shop proved it to be true. Upon arrival I made two requests. I needed an oil change and I needed diagnostics as my check engine light had come on. Immediately I was given an entire list of things that were wrong with my car. I continued to ask what the check engine light issue was and was told "this is part of it" and that I needed to have this work done to fix the light. Over my time waiting I was continuously told I needed more services, and I continued to say I just needed the light to go off, but was misled to believe that this is what I needed to fix the light. Finally I was told I needed an additional service around $425.00. This was after my total had already reached over $1000.00. I said that I didn't feel comfortable spending more money and was told my car was ready then. After all of this and paying for all these services my check engine light is still on and I had no idea what is wrong with my car. After this experience I brought my car to a different mechanic. I was informed that the issue was a $15.00 sensor and it would take 5 minutes to replace. Once I checked my receipt, I realized they never even ran diagnostics in the first place. They just made up what they decided might be wrong and misled me in the process. I reached out to ownership and corporate in an attempt to remedy the situation and was of course strung along for a while before being told tough luck. Do not under any circumstances bring your vehicle to these people. They will absolutely prey on your lack of knowledge and the fact that you're in a bad situation to rip you off. read more

just moved out to baltimore and needed my car looked at, the men who took care of my car were very informative and helpful. thank you for your work! read more

These guys are great. Just went in, line was clear, total oil change service in & out less than 10 minutes. Everyone was super nice and accommodating! Will definitely go back for my next oil change! read more

Came in for Oil change, 30-45 mins tops while busy. The best jiffy lube service I've ever had actually! Greeted at your car door, open and closes door for you, lead you to the lobby area, very professional. You can tell the team truly makes you feel you're the #1 customer. They explain your services to you at front desk, make recommendations, and even vacuum you carpets inside as a courtesy. That topped it off for me! I will continue to only use this location. Thank you read more

I had my wheel front hubs unit replaced on my 2009 Infinity G37X by The Mechanic Frank! He did an excellent job! He is professional, knowledge and courteous! He completed the work in less than a hour! He's the only Mechanic in Maryland that I want to work on my car! I highly recommend him!!!!! read more

Jiffy Lube - Mikal Muhammad - Oil Change Stations Near Me - Baltimore, Maryland

I ended up getting an oil change, tire rotation, and all fluids topped off. I was in and out of there fairly quickly (once in the shop it was 25 min) and the staff was not only efficient and courteous, but went above and beyond to make sure my car was in tip top shape. I would certainly come back to this location over and over and they managed to make getting an oil change a task I no longer dread. read more

My favorite Jiffy Lube!!! Earl had great customer service! He kept me laughing and smiling. He was full of energy and enthusiasm. He listened intently to all of my concerns and knocked it out the park! AMAZINGLY AWESOME CUSTOMER SERVICE AT JIFFY LUBE WILKENS AVENUE! read more

I really like this jiffy lube so I've been coming back for 3 years. While the employees aren't always the same, they're always very nice. I've never had to wait too long to get an oil change or other services and the waiting room is always clean and nice. I never feel pressure to add on any of their extra services and they are honest about the charges. read more

I just moved to the area, so this was a hope that the service would be good. I was not disappointed! I was literally in and out in less than 30 minutes. The staff was polite and they were thorough. Thanks Tory for a welcoming atmosphere ( I do appreciate it). I'll see ya in a few miles... read more

Jiffy Lube - Coffee!!!! - Oil Change Stations Near Me - Baltimore, Maryland

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I had a groupon for oil change service and tire rotation. They told me that I needed all new brakes and a tune-up. All of this would cost around $800. My car manual says I don't need a tune-up until 120,000 miles. I did not have the brakes or tune-up done. The oil change was finished in about 5 minutes and I did not hear the machine that puts the lug nuts on the tires so I asked and they said they did rotate the tires. My mechanic said they did not rotate the tires. He also said that my brakes are fine and I was not close to needing a tune-up! i paid extra on the groupon for the upgraded oil but they probably didn't use it but there is no way to tell. If I could give them a zero review, I would! DO NOT GO HERE AS THEY TRY TO RIP YOU OFF BIG TIME!!! read more

Very welcoming, polite, efficient, non pushy, and overall as great as an oil change experience can be. Would definitely recommend and come back! read more

Great service from guys who know what they're doing! They take care of my wife's SUV and my old truck and both are running strong

Fast, friendly, and efficient! The guys here are super nice and seem to take their service seriously. Highly recommend this Jiffy Lube if you're in the area. I'll definitely be coming back here. read more

Terrible service!! I brought my car in for an oil change in March. They did not do the inside cleaning and by May the oil was gone without any leaks or issues on my cars part. When trying to explain my issue to jiffy lube because I began to have engine troubles because of my car not having enough oil they began saying I shouldn't have put oil in it I should have brought it in even after explaining to them the engine was beginning to lock up because it had no oil it read more

Maybe I caught them on a bad day, but they were a little slow and didn't reset the "maintenance needed" pop up on my dash board display. The mileage sticker also wasn't as far and square in the upper left hand corner of my windshield as I would have preferred. Very nice folks and a comfortable lounge, professional to point out that I'd previously had the higher end mobile product in my block and recommended that I repeat using that product. I said yes! read more

I dropped my car off here and was greeted right off the bat by a friendly mechanic dude :). He asked me what I needed today (oil change) and if I was familiar with their services... I said "I forgot" so he gave me an overview and took my car right in. My fiancé and I ran errands for about 15 mins and when we came back, they were already done!! It took no time to pay, either, and the gentleman behind the desk was also very friendly and helpful. I had a coupon for 10 dollars off, which was applied to my total without a question and I was on my way out. It was a seriously great experience and I will definitely come back for my next oil change (and the rest of them after that haha) read more

I NEVER write a review but this place is awesome. I was driving through Baltimore running errands and located the nearest Jiffy Lube with the best reviews today- the technician working on my car was not only courteous and knowledgable, but he gave a great deal on my services and was extremely honest through the process. I also noticed many repeat customers that came in who he called by name... This is definitely the place to go. I will be back! read more

Absolutely incredible customer service!!! I usually only come for a quick oil change however today I brought my vehicle here with a variety of issues and this group of guys did not let me leave until everything was taken care of. They were all very welcoming and the master technician really knows his stuff. I was grateful that he took the time to explain things to me and went above and beyond to make sure I was satisfied. I'm definitely feeling thankful to be local to this location and I will definitely bring my car here for any future problems. read more

This team has taken care of my car needs for over 5 years..Always a friendly & clean environment...

Love Jiffy Lube! This is my first time at this particular location and it's just as much of a five-star experience as the other times I went to the one in Towson. They are honest, friendly, and efficient! If you check Groupon before you go you can get a great deal. read more

I love this Jiffy Lube and my husband always take my car there for me the weekends never on a weekday. I went there one particular Monday because my husband was unavailable and I was rushing to use the restroom. I went in the front door because I had to use the restroom really bad ( I know I have to take my car around back to be serviced). I was greeted by an employee named Mack, who told me I could not come in to use the bathroom until I took my car around back and I said I had to use the restroom really bad and he said that was not his problem. I got in my car went to McDonalds to use the bathroom. I have not been back and I'm not going back. He was rude and nasty. How can you be the face of the company and be a total ASS. read more

Excellent service! We had car trouble on our way from NYC to DC. The manager helped us out and got us back on the road even though they were about to close. Thank you! read more

The service was amazing! I was in and out in 15 minutes and everyone was so polite. I'll be going there everytime my car needs an oil change! read more

DO NOT COME HERE. They take advantage of you trying to make every extra dollar possible. I came for an oil change and told the man when I dropped the car off that I wanted AN OIL CHANGE with synthetic. He gave me prices and an estimated time and then I left (-after I double checked to make sure I was all good to leave) I come back later and another guy comes back accusing me of "just leaving without talking to anyone". I explained I had talked to someone and pointed out the guy and then he said "oh well you didn't wait for prices" then I explained that yes, I had gotten an exact price. Come to find out he did all this blaming bullshit so he could excuse the fact that he replaced 60 dollars worth of air filters without me even asking for that to be done. Confused and annoyed I paid and left knowing that I know someone who can change those for me and I would not have chosen to get them replaced. On top of all this when I was walking out to my car he tried to tell me AGAIN that I had to make sure I told someone exactly what I wanted before I leave and once again I responded that I had a full conversation with a different employee before I left. SCAM BULLSHIT LADIES BEWARE. read more

I came in the afternoon. They have a nice service and staff. I've been going here for a couple years. I was in and out. Less than 30 minutes. read more

Not my closest Jiffy Lube but I go out of my way to come here because of the customer service. The service advisor Mac is professional, helpful, courteous and honest. I never feel pressured to have unnecessary additional work done. Happy to have my car serviced here! read more