Condescending staff, INSANELY overpriced (I was quoted $1400 for brakes and rotors!). I will never…read morerecommend or take any cars to this joke of a shop. Maybe they should pick a more affordable location so they can rip people off less.

Took care of my md state inspection in a timely manner. Good communication. Keith was very helpful.read more

I don't usually bring my lgbt identity into these types of public reviews, but because I had to…read moreshow up with my full nail gig on, I cannot be more pleased with my experience. Everyone was super nice and they didn't over charge me at all. I bought a used car recently, and honestly they could have up-sold me because I know nothing about cars, but they were very honest and very professional. To all my gals and guuurls out there, this is the place to go when something goes wrong with your car. Happy driving ya'll!

Don't take your car here! They damaged my car and the refused a revived. The mechanics did not know…read morehow to perform a repair. Then the tried to get more money by listing false repair items. Buyer beware!!!!!

very professional , have gone twice and will continue because of the service and great…read morecommunication. they gave me options tried to be cost effective

This has been my go to place for auto repair for at least 10 years. In the past it has always been…read moregreat but I don't know what happened this time except they have moved to a new location. I had a 9am appointment to get an oil an filter change. I arrived on time and left my car there for the service. I called later in the day to find out when it would be ready but no response or call back. Decided to go see for myself at around 3:30. They have a strange location. In order to get to the office and waiting room you have to climb up a hill of wobbly wooden steps. when I went back to check I went to the back of the building where the shop is, my car was not ready. I went to the edge of the garage to get the status and was told I have to go to the front office which meant climbing the hill again. That is a physical problem for me. The owner came to the shop and was very nasty to me. He told me to get out of the building and that he would not do any work on my car ever. What a very unprofessional way to run a business. He won't be seeing me again.

I had an excellent experience with Dobbin Auto Body! From start to finish, the team was incredibly…read morekind, professional, and easy to work with. The quality of their work is truly top-notch -- my car looks amazing! On top of that, their pricing was very reasonable for the level of service and craftsmanship they provide. It's rare to find a shop that combines great customer service, high-quality work, and fair pricing, but Dobbin Auto Body absolutely delivers. I highly recommend them to anyone needing body work or repairs!

Had a great experience with Danny despite working with him under the horrible circumstance of…read morehitting a deer with my car. He was honest with me about the damage done to my car, repairs needed and anticipated timeline given the delays with obtaining parts. He was responsive to the insurance company and I felt I made the best choice to use his shop. Although my car was deemed a total loss, I would definitely return if I have any future body repair needed for me car

I've dealt with a ton of lousy mechanics in Columbia, but this place is absolutely fantastic. Young…read moreis extremely trustworthy, does great work, and genuinely cares about cars. Strongly recommended.

I drove from California to Maryland via interstate 40. The roads were full of huge pot holes and…read morethe front end of my Subaru was damaged. Not knowing a reliable repair shop in the Columbia area, I had to search based on online reviews. I tried several shops that all have "front desk service" (including dealers) and none of them really understood and investigated the condition thoroughly. After several months, I realized that my mistake was dealing with middle persons not the real mechanic. The experience has been very disturbing. By chance, my neighbor suggested that I should try out Columbia Family Auto Care in Jessup. Young is the mechanic that owns the shop. He is very experienced and pays interest in hearing out my description of the car symptoms. Now, my Subaru is back on the road with smooth rides. What a good feeling !

Very nice people The wait was a little longer but the…read moreshortage staff is affecting everyone Other than that the car runs smoothly now

0 stars, either they're scammers or their prices are outrageous. I went here for a vehicle…read moreinspection months ago in which I was told I needed around $5,000 worth of work. Windshield wipers I just replaced, exhaust clamps that I had put on myself, and engine mounts that were "basically non existent". Speaking of the exhaust clamps when I got the truck back I heard rattling from the undercarriage, rattling that I have never heard before and i've been working on this truck for months (replacing the catalytic converter, changing the starter, etc.) When I asked the mechanic what that rattling was the best thing he could do was say "I'm not sure" give me my keys and walk away. When I got under the truck to tighten the clamp myself (Which for some reason was $25 when I can get it for $7 from autozone) The manager came out and gave me some excuse about expanding and shrinking. Since I've retightened that clamp it hasn't budged again in months or made a squeak. The wait was long but that was expected due to it being a vehicle inspection. Overall my visit was .5 stars out of 5. The only saving grace was the front desk employee who was a pretty nice guy. But my reasoning for writing this comes after having two friends go to this shop and also get outrageous numbers, one got $6,000 in repairs after inspection and another got quoted a $1,300 brake job just for the front. I really hate to leave bad reviews but please go somewhere else and save yourself the headache.

I had a great experience here! They were super friendly from the time that I called, and were able…read moreto get me in to look at my car, tell me what I needed, and set up the appointment for my repairs within the next couple days. I had been having an issue with my car for over a year! And Mr. Eddie was able to fix it in one afternoon. Upon further inspection it did cost more than the initial quote, but I wasnt surprised with a years worth of damage. Also he called and confirmed and let me know before he started working on my bar. Also, Eddie gives out candy bars! I will be coming here should I need any other services done in the future.

TLDR; Eddie was highly unprofessional during this process, ignoring my concerns and making light of…read morethe situation. Screenshots attached. I needed a compressor replaced and needed it quickly as I'm active duty Army and was on leave the next week to drive my family down to South Carolina. Despite multiple promises over 4 days that my car would be ready in time, it was not. I had to spend a lot of money on a rental vehicle and my car now has problems it didn't have before. On 10 July I called CACC to say my A/C was blowing hot air. Eddie said to head over and I'd be seen right away. The address on Yelp was incorrect (it was their old address 15 mins away). When I made it to the right building they acted like it was weird to get a walk in, they didn't know how much an estimate costs and seemed not to know what to do with me. I should've left then and I'll regret not doing so forever. I said I needed to be seen immediately because I'm going out of town soon, so if they didn't have time I would need to go somewhere else. This is the first time they lied to me. The receptionist kept telling me the mechanics couldn't figure out what was wrong. This went on for two hours. Finally she says I need a new compressor (it wasn't getting any power)- that is the very first thing you would look at for a broken A/C so that tells me they were lying to me that they were looking at it just to keep me in the shop. She promises they can get the part the next morning and have it ready for me by late 11 July. After some back and forth she offered to let me take one of their vehicles for the day, but when I got inside it was filled with trash, loose change, and the dash light was on. I gave the keys back right away. Every day for the next 4 days they told me it would be ready the next day. Continued lies about OTHER issues with the vehicle, but none of them were well-explained even when I asked for specifics. Eddie would say vague things, "there's a hose issue; there's blockages; it's dirty" but when I asked exactly what was being done he would say not to worry and blow my questions off. I am fully confident they did not touch my car and were lying to keep pushing off working on it. For the 6 days they had my car it equaled 4.5 hours of labor. No other work is listed except for replacing the compressor and refrigerant. I pick the car up on 15 July. A/C is slow but turns on. By the next day it died completely again. Eddie says I can't take it to his shop because it's conveniently under construction. I'm sent to a different mechanic who tells me the compressor is completely dead and he sees no other work having been done. I tell Eddie this and do not get an answer until I push him for a resolution. I am forced to bring my car back and have to shell out the money for a rental car to drive the 8 hours down to South Carolina and back. I sent Eddie the cost of the rental car but he did not try to compensate. Eddie blames whatever he got the part from for being a dud. I see on Google Reviews that a prior employee accused him of using bad parts to cut costs, I'd say this supports that accusation. When I show up to drop my car off the second time, directly before picking up a rental and driving 8 hours (now losing a day off my trip because Eddie ignored me the day before), the office is locked. They knew when I was coming. Luckily a mechanic came out another door and took my keys when I explained. I picked my car up for the second time on 22 July. Eddie is not there. Receptionist Debbie says the mechanics mentioned something about a loose wiring harness but she drove it around for a while and it "seems fine". I said you can't tell me there's a problem maybe but you don't know what it is and you didn't notice anything as a non-mechanic. She says the wiring harness was why it didn't work last time- I explained to her I know that isn't true because the OTHER mechanic I went to couldn't even get it to accept power while grounded, so there's another lie. Lo and behold, my car now has wiring issues every time I turn it on, with the Lane Keeping System malfunctioning at start up. I absolutely refuse to bring my car back to this shop and will be paying even more to have someone else fix it. I don't lie, I don't need to, so the owner can say what he wants to this review but it only reinforces the unprofessional from this business.

Went in for service and needed my car back quick as I was taking a trip. These guys had me in and…read moreout with my brake job. Excellent pricing and amazing owner! I highly recommend.

!!! DO NOT GO TO AUTO OBSESSIONS !!! I've had the…read moreunfortunate experience of using their mechanic services twice, and I promise you there will not be a third. This mechanic shop is attached to the Stevens Forrest Exxon, located just off of Rt. 29 and Broken Land Parkway in Columbia MD (not far from my home). Due to their proximity to my house, I stopped in there to service my Ford Explorer about two years ago. They replaced the serpentine belt and damaged my vehicle by forcing too much refrigerant into the system. I discovered this once I took it to another shop, and they told me that whomever worked on my serpentine belt, damaged the system. With that bad experience behind me and needing a state inspection for a different vehicle, last week (03/16/26) I figured this would be a quick in and out process. They advised that it would take approximately two hours to complete and they would contact me. After four hours, I called them for an update. They advised that my 2023 Jeep Grand Cherokee had failed the state inspection because of its windshield tint and faulty rear windshield wiper. I was shocked at what they said was the cause of the failure, but I literally laughed out loud when they said that the repairs would cost over $600. I kept my composure as I advised them I was headed back to their mechanic shop to retrieve my vehicle. This experience cost me $150 Since this vehicle is a work vehicle, I took it directly to a Jeep Dealership in nearby Clarksburg MD for them to perform the state inspection. They did advise that the tint would need to come off due to state inspection regulations, but they advised that my rear windshield wiper was functioning just fine. Now I am not sure what occurred for the rear windshield wiper to "fail" at their location, but function perfectly fine and "pass" the next morning at dealership. Also, Auto Obsession lists tinting as one of their services, so I would believe they could have simply offered to take the tint off my two front windows. I am still clueless on the faulty rear windshield wipe scam they attempted to run on me. In conclusion, I have had two unpleasant experiences with this location, and I would not recommend anyone utilizing their mechanic shop services. I will share pictures of both state inspection receipts to show what Auto Obsession claimed was a failure vs what the Jeep dealership performed to pass the same state inspection.

Excellent team and service. Can recommend for honesty and quality. Better than other shops in the…read morearea. Also provided loaner car for emergency.

I've recently returned to Columbia and used AutoStream when I lived here before (2020-2022)…read more They're even better than I remembered! I started with the obligatory MD safety inspections on two vehicles, one of which failed due to a minor windshield crack (that I didn't even know existed until I saw the picture). They managed to get it sent out for a new windshield with calibration and it was back the next morning! Tia is fantastic to work with! I will happily be coming back for all my work!