Yesterday was my first service visit since purchasing my new 2025 Civic Sport. When I arrived, I was greeted by my Service Advisor Raheem. He was very polite and accommodating. I felt very comfortable with his professional approach, especially since I was a Honda "newcomer." I particularly appreciated the time and patience Raheem spent answering my questions, even sitting in the car with me as he guided me through some on-screen procedures that I needed assistance with. Raheem embodies Sports Family Owned commitment to excellent customer satisfaction! read more

Deceptive and untrustworthy service. Failed to provide service requested and lied about services performed.

I don't usually write reviews, but this one is well deserved. I worked with Daniel Lopez and Josue Canas to purchase a Civic, and they were fantastic. Daniel listened to my needs, respected my time, and answered all of my questions thoroughly. Most importantly, I never felt pressured to buy a car. Many dealers try to close the deal as quickly as possible, but Daniel gave me the time I asked for and never pushed me. I felt that I could trust him, and he truly helped me throughout the process. Josue Canas was excellent at explaining the financial side of everything. He answered all of my questions clearly and gave me space to think through my options without feeling rushed. I highly recommend these two gentlemen to anyone considering purchasing a new car. read more

Sport Honda - My purchase. - Car Dealers Near Me - Silver Spring, Maryland

Just purchased a Blue CRV from this dealership. We worked with Daniel Lopez. From the minute we started working with him, everything went smoothly from the test drive, the negotiation, the financing and finally the delivery of our car. All the features were explained and Daniel assisted in programming some of the features. Overall, a great experience. read more

An outstanding simple buying experience made possible by the professional staff at SPORT Honda. From my initial contact from Mike Canter to driving off site with our new vehicle, it was simply easy, seamless, and professional. They provide a stellar example of yesteryear when buying a car was not a dragged out, unpleasant experience. Using the COSTCO automobile buying services, we selected the model, trim, and color of our vehicle and the process started. Mike quickly responded via email and text to discuss our choice and informed us of the status of SPORTS Honda procuring the vehicle for us. It arrived quicker than promised and my wife was ecstatic to pick it up her CR-V Sport-Touring. Mike and the team at SPORT Honda were all professional - responses were quick and on-point. Instead of trying to sell something we did not want, the team (mainly Mike) discussed the pro/con of the models. The finance team (I do not recall his name) was quick and efficient. Mike went the extra effort of explaining the upgrades to the 2025 CR-V from my wife's 2019 and even programmed her radio and Sirius XM radio. An unexpected experience. Definitely a dealership to visit when purchasing a Honda. NOTE: When programming your map app to SPORT Honda, the Service Center is located in a different part of the county, so be aware. read more

I (woman) came to buy a Honda Odyssey with my spouse (man). The price was the best I found in the area. Salesman William was a delight and respected me as the primary purchaser. We proceeded with the sale after a test drive. It was all easy and smooth until we met with manager Josue. He was extremely pushy about the extended warranty options and ignored my no about 5 times. When I finally said, "I don't respond well to high-pressure sales tactics," he said, "Oh, no pressure!" and proceeded to try to get me to buy it one more time. Omg. Then when we had wrapped up, he wanted to know if there had been anything that would prevent us from giving a perfect "10" on our experience. Uh, yes. Read the room. We said no just to complete the transaction as quickly as possible. He seemed angry with us for not purchasing the extended warranty and treated us differently from that time forward. (You know they push those warranties because they're big moneymakers for the dealership! Especially with a reliable brand like Honda!) I texted my salesman about the experience later. The manager of the finance department, Mohammad, reached out to me. I explained the story. When I explained the particular discomfort I felt as a woman having my "no" ignored by a man multiple times, he chuckled. He said he was sorry and he would talk to Josue. Don't car places usually throw in an oil change or two to make things right? Not this time. Just a "sorry" and a request to please not think about Josue when I think about my experience with them. (Huh?) Methinks they're not very sorry, they just want to make some more money on extended warranties and that tactic works on enough people. Would I come back again in the future? Eh, I dunno. I would have liked to get up and walk out - but we were replacing a van that no longer works so we were in great need to buy something. Maybe for the right price and the flexibility in my life to actually walk out upon receiving that kind of treatment, I would come back. However, that experience with Josue encapsulates everything that everyone hates about car purchasing - it's not unique to this dealership. So, hard to say. read more

From Window Shopping to Dream Driving, All in One Day! It all started as just window shopping, my wife and I were only looking to get informed about new cars, knowing how expensive they can be. But thanks to Daniel Lopez and Cameron Colbert, we went from dreaming to driving in the same day. Daniel showed incredible patience, took his time, and really listened. He didn't just hear me rambling about every thought in my head, he understood exactly what we wanted. By the end of the day, we signed off on the perfect car, at the perfect price, with the monthly payment we were aiming for. Walking into any dealership, you naturally keep your guard up, wondering what kind of runaround you might get. But these guys were the complete opposite: straightforward, transparent, and real. They even went above and beyond, taking us from the Honda dealership over to the Chevy dealership just to make sure we were truly happy with our final choice. I couldn't be happier. If you're in the market for a car, sit down with Daniel and Cameron, be honest about what you're looking for, and let them work their magic. Great crew, great environment, great cars. Highly recommend! read more

Bought a Honda crv for my mom with Mike canter as the salesman Process was smooth and best pricing around. read more

Dropped off our 2016 crv in for a $300+ b1 service, and the service team found on inspection we needed new brakes. We agreed to another $1400+ in repairs, made our way back up before closing to find out we would incur another $50 fee to pay with a credit card(!). Since we had no checkbook or debit card with us, and had already fought rush hour once to get to sport by 6pm for pickup, we felt we were kind of forced to pay the additional fee. Cmon Sport, it's the 21st century - nickel and diming us for using a standard form of payment is pretty petty. This is particularly galling to us since we've bought two crv's from Sport in the last 12 years and have religiously used them for service. Given this absurd credit card usage fee (and the fact that no one returned my call yesterday when I inquired about dropoff arrangements), I suspect we will not use them again. read more

I had the best buying experience for my new 2025 Honda Odyssey. I have purchased many cars over the years, but the staff at Sport Honda made this the best experience I have ever had. It was very professional and very efficient. They were very responsive to all my questions. What helped is that I had researched what I wanted and had the pricing in mind when I contacted them. So we were able to communicate right away. They provided me with useful advice while having to make some decisions on the purchase, including about the financing for my car. My prior car was a lease that had to be bought out, but they explained the process and patiently waited for me to decide how to approach it. When I went to test drive the car, the sales representative was ready for me and had the car I was interested in brought forward for the drive. He answered all my questions, and followed up on the paperwork needed, including the license plates. I did not know they could actually issue new plates on the spot, which was a pleasant surprise, no need to wait with a temporary tag while the permanent ones were processed. They installed the plates on the new car before I left the lot. The financing was a bit complicated because I was buying out the lease on the old car, but they took care of all of it. I just needed to review and sign the paperwork. The options were explained to me in an easy way to understand. Overall, I was in and out of the dealership with a smile on my face because it was such a pleasure doing business with them. There were many people at Sport Honda involved with my purchase, but I had the most interactions with Robert Fogarty, Natan Gelaye, and Josue Canas. I enjoyed my experience working with each one of them. read more

Sport Honda - 2025 Honda Odyssey - Car Dealers Near Me - Silver Spring, Maryland

I've never loved the car buying experience but have to say it was much better at Sport Honda. I knew what I wanted and was able to buy a new car with a good price for my trade in. Everyone was helpful, professional and very nice. Recommend salesmen Andrew Alvarez. And Sales manager Andrew Cort was great! read more

Great experience buying a new car at Sport Honda. This was my first dealership purchase after a series of CarMax cars, so haggling felt a bit rusty, but we ended up with a fair price and I appreciated the friendly and low pressure negotiation. No crazy gimmicks here. Business side was quick and efficient. What set this dealership apart was that the customer service did not end after we handed over our check - Jeremy went above and beyond to make sure we were familiar and comfortable with all the features in our new car and made sure it was clean and with a full tank of gas. Overall a great experience - we'll be back! read more

We purchased a CRV from Sport Honda over the weekend and had a wonderful experience. Buying a car is a big purchase, and the fact that this was the first car we have purchased in over a decade made the purchase an even bigger step. Daniel Lopez was terrific - everything you should expect in a sales consultant. He showed us our options, answered our questions, and facilitated the sale seamlessly. Thanks to Daniel and the team (you, too, Carlos) for everything. read more

Overall, this experience was better than anything I could have asked for. I leased my car through the Costco auto program, which gave me a discount without my having to lift a finger. Where most care sales people are there to get you into a new car ASAP, Mike Canter was genuinely looking to give me a great customer experience. The color and trim I wanted were apparently very rare (Civic hatch sport touring in smokey mauve pearl). Instead of convincing me to take something I didn't want right away, Mike encouraged me to wait while he secured EXACTLY what I wanted, even though it took nearly a month to find it. Every time I drive my car I'm grateful that Mike encouraged me to wait for what I wanted instead of settling for a lower trim or different color. All the associates I interacted with were kind, not at all pushy, and prioritized my comfort over their bottom line. THIS is what makes for an excellent car dealership. Before landing on Sport Honda I interacted with at least 3 other dealerships that were pushy, vague on their offer, and continued to contact me after I asked them to stop. There is no way those dealerships will ever get my business. I joked to Mike that as long as Honda keeps rolling out the smokey mauve or some variation of purple (which made a comeback in this gen of civics after decades of being discontinued), they will have me as a lifelong customer in me! Thanks so much to Mike and the rest of the Sport Honda team for making this such a stress-free, seamless process! read more

My wife and I have now bought 2 cars from Sport Honda. We have a Honda dealer within about 2 miles of our house, but we drove down to Sport Honda because of the service we received the last time we purchased a car there. Mike Canter was wonderful. He walked us through every new feature of the CRV we bought and made sure that we had no questions unanswered. Josue went out of his way to help us with the financing options and was able to get our payments to a point that we could easily afford. I would highly recommend them as a dealer. I never felt pressure or as if I was being sold something I didn't want. We'll definitely be buying from them again when our next car needs to be replaced. read more

Great service! I had a pretty big decision to make regarding my car and they all took the time and care to walk me through every option and to help me get the best one. They care about their clients and are not just trying to get a quick sale. I highly recommend, my family has gotten 3 cars through here. We do not even live near by anymore and we still make the hour drive to come here because it is worth it! read more

Excellent experience purchasing a used vehicle. Worked with Habi and Mohammad, and both were insightful, helpful, and professional. No haggling or sales tactics - just helped match me to a good vehicle that met my family's needs. They made the titling process as easy as possible (since we live out of state) and gave us a fair offer on my trade-in. We were in and out quickly. We love the car we drove away in. Even afterward, Mohammad expended considerable time and energy to retrieve some documents from the MVA on my behalf that I had misplaced - if I ever need another vehicle, I will be coming here, without a doubt. Cannot recommend highly enough. read more

Excelente servio y buena comunicación Muchas gracias a Daniel Lopez por su amabilidad y respeto read more

Easy to do business with. Made the experience calming from the moment I stepped in the door.

Edit: The manager reached out to me after the incident to resolve this situation to satisfaction. Averaged score to 3 star overall. Sport Honda promised us that this incident was an outlier and this is not the standard that they conduct business under. After consideration, I am inclined to agree based on my past encounters with this business. We brought our Honda Civic to Sport Honda for diagnosis and repairs. Our car's temperature light was going off and the heater was failing to produce hot air. Our car is about 11 years old so we figured we should get a thorough look in case something serious was going on underneath. Sport Honda was very accommodating on intake and scheduling. We dropped off our car the evening before the scheduled inspection to make it easy for them and hopefully get our car back sooner,. They explained they would charge a diagnostic fee of $175.00 for the initial labor of investigation, which would be waived if we decide to perform the repairs at Sport Honda. We thought this was perfectly fair at the time. They called me the next day and told me due to technician call outs, they couldn't get started on diagnosing my car until the next day (I am out of a car for another day because of their problems). When I finally get the quotes for recommended services, I clearly see the diagnostic fee of $175.00 still listed. I asked them about this, and they told me the fee could not be waived because I quote "didn't bring in the car for maintenance at 7 years as recommended" and that it was my fault as a consumer for somehow letting this happen. Mind you, I am quite sure bringing your car into the dealer for services "as recommended" is not mandatory, nor is it some qualifier for service benefits. This was also not communicated to me when they took my car in. They literally just told me on intake, if I do the repairs at Sport Honda, the fee would be waived, straight and simple. Not only that, but I see line items like a battery change for $200.00+ being recommended to me when batteries are less than $100.00 and take about 5min to swap out. They found 5 additional services to recommend and quote after this diagnosis. I offered to pay to get all of the items addressed at Sport Honda for my own convenience. They told me they were unable to remove the diagnostic fee, and "found" me discounts after speaking with the manager totaling ~3% of the total cost. Granted how overpriced all of the items felt, we decided to only address items of immediate concerns, having no choice but to pay the diagnostic fee of $175.00 on top, despite them being already a day late for problems that are not the consumer's concern. I honestly feel like I was bait and switched. Very personable interaction initially, and then they overcharge me and find excuses to rescind promises made initially. Very disappointed with this place. For those bringing in their cars for repairs at this location, please heed my review above and be VERY thorough in inquiring about the expected costs and the diagnostic fee. Also be prepared to pay more than you expect after you are committed because they very clearly bait you with easy promises and find technicalities to back out of them. read more

My wife wanted to replace her 2013 Nissan Murano with a new Honda CRV Touring Hybrid. Our initial contact person was Jeff Schultz. Jeff walked my wife and I through the entire process with the finance manager and the gentlemen that went over all of the technology items with her. They could not have been any nicer and the experience could not have been any better. Jeff and the team at Sport Honda really are the best. Rick Dusek read more

Haby Ly was a pleasure to work with. He really listened to what our needs were, was willing to work with us, was very respectful and honest. I would buy another car from sport Honda, and would want to work with Haby again read more

Elmer made the process of deciding and buying a new car very easy and stress-free. We felt no pressure from him during the process of deciding what our next car should be. The first experience to buy a car at a dealer and we could say for sure that it was just a pleasant and efficient experience through it all. We definitely recommend this place for anyone. read more

Daniel Lopez at Sport Honda is a very nice young man and was very helpful with the sale. No silly pressure, or misleading communications. I would use Daniel again to buy another car. read more

Our experience at Sport Honda was not your stereotypical preconceived notion of what it can be like dealing with a salesman. Mike Canter at Sport Honda was a pleasure to work with. His sharing of his extensive knowledge of the cars ( in our case a CRV) and the overall business was far and above our expectations. To put it plainly, he was genuine and we felt fortunate in that. Highly recommended. Fred & Nadine read more

We love our new Honda! Many thanks to Josue and Jeremy for diligently working with us to accommodate all our needs. We greatly appreciate it. Jeremy was excellent in assisting us and did an awesome job navigating us on how to use the generous features on our new Pilot. He was extremely patient, knowledgeable and most importantly professional and friendly. We were also very pleased to receive an email from the service department welcoming us. Thank you Sport Honda. read more

Scheduled an appointment online to have tires checked. Contacted the dealer the day of the appointment and spoke with Jeff who confirmed that there would not be a charge. Arrived to appointment and was informed by Cezek Lobo that there would be a $90. charge to check tires for any damage. Wasted my time and gas. Save your money and time with this place. First time here and will be the last. UPDATE: Contacted almost immediately from owner, Gibbs who was very professional and willing to address my concerns. Decided to take my vehicle back to Sport Honda and was met by Steve who take care of me. Highly recommend Sport Honda for your service needs! read more

I really like this location! My dad and I both purchased our vehicles from here brand new. I've recommended many folks to this location over the years and they were pleased! When I was looking to purchase I remember going to the College Park location and feeling so pressured that I left. Glad I did my research and ended up here! The buying purchase was very easy! I worked with Louis and Andrew and got a great trade-in for my old car and a great deal on my new car! I've had my Blue Ivy for 8 years now and she's still kicking! They say Hondas last a long time! I'm kinda itching to get another car but maybe I will hold off for now! Recently I had to go to the service department for a minor issue. They took care of me and I was in and out! read more

Daniel Lopez and Robert helped us purchase an HRV. It was a very good experience. Daniel is very knowledgeable and helpful - he helped us locate some HRVs on the lot that hadn't even made it into the system, yet. We bought one of the ones he found. Daniel's and Robert's approaches are very low key, without any of the aggressive sales tactics we suffered through at other dealerships. This is the 2d car that we purchased from Daniel and Robert, and I would recommend them to anyone. read more

We would like to share the wonderful service experience we had when we got our 2011 Honda Accord serviced at Sports Honda. We brought it in for an electrical issue and Mr. Brian Viegas assured us that the issue would be resolved. We had a few issues with it not starting a couple of times in the past. Mr. Viegas kept us updated and always was clear on how long he anticipated the repair to take and anticipated costs. We provided Mr.Viegas all the time he needed and he didn't disappoint. We got our car back in the anticipated time quoted and no surprises when we paid for services rendered. Any dealership can make you feel like a VIP when you purchase a car. Its how the treat you in the Service department that really shows what a dealership's core values are. Bravo Mr.Viegas and the team at Sport Honda's Service Department read more

We purchased a 2024 Civic Sport Hatchback CVT 3 weeks ago for my Nephew. I had been in contact with Ginny Marshall about purchasing a new 2024-2025 Pilot Elite for myself. Nephew needed replacement car decided to look at new Civic. I told Ginny we would be out to look at car that Saturday. Nephew got to dealership before his mother and myself took test drive. He apparently approved of vehicle I picked out. I had talked to Don Miller at Sport asked him for recommending salesperson. Julius Crane sold sister 2007 Ridgeline. But l purchased 3 new Honda vehicles from original Wilson Honda had them serviced there. That's how I knew Don since 1980s. He told me to see Ginny. She took care of us along with Carlos. I will be coming back soon for Pilot Elite. Thanks Fred Moss/ Rayfield Blackiston Jr Jackie Moss read more

This review is of Sport Honda's Used Car Sales. I had an excellent experience through them purchasing my car on 1-16-2021. Found a 2006 honda accord online on their website for a great price and condition and emailed them at midnight, by the time I woke up at 9, I had and email and a call from them to set up my test drive. Worked with sales rep Tim Vo and he was amazing. Called me right away and got me set up with a test drive same day. I came in and he was extremely helpful and welcoming. Within 5 mins of arriving to the dealership was out on my test drive. The dealership is great with covid precautions, everyone has a mask, social distancing, hand sanitizer available, and mostly importantly they are great a working with internet/email shopping. Sale rep Tim Vo was very professional and friendly, he was upfront about me with the pricing and the condition of the car. I decided to purchase and Tim made that a stress free and pressure free experience which I loved. Upfront about all costs for my purchase, transparent about fees and taxes and explained anything I didn't understand. I got the car for a price that was within my budget and was very happy with it. I picked up the car the next day after it was cleaned and detailed and the inside of the car was immaculate. Tim got me through the finance department quickly and I was in and out with my purchased car within an hour. I thought buying a used car during this covid time would be a pain but Sport Honda and Tim Vo made my experience super easy and hassle free. I would definitely recommend and would go through them again as their website was easy to use, their communication was fast, and their sales & finance dept was professional. If you're buying a used car go check out Sport Honda and ask for Tim Vo he was great! read more

After experiencing some very aggressive sales tactics while we test drove cars at other dealerships, we figured out the car we wanted. I thought the experience was going to be a haggle fest for the whole process. We emailed about 7 dealerships in the area about ordering our vehicle with our preferred paint and interior knowing it was in high demand. Sport Honda was the only dealer that responded offering to sell us the vehicle at MSRP without asking us to come in. They had straight forward out-the-door pricing with no sneaky dealer add ons like adjusted market value. We worked with Dawit and he was responsive, polite, professional, and kept us abreast of the transit ETA. At purchase, additional protection packages were offered but without pressure. Our experience with the team at Sport Honda was as pleasant as buying a car could be. Highly recommend! read more

Great customer service, Daniel (sales) and Mohammad (finance) were both easy to work with. Highly recommend. I got a good deal and I love my new car. read more

Your company has been great to me and my family for many years. However, I was very disappointed to learn that you implemented a 3% service charge for using credit cards for payment, WITHOUT PROVIDING ANY ADVANCED NOTICE. In this case this was not an inconvenience to me as my invoice was relatively small and I had the necessary cash. I receive email blast and hard copy mail from Sport on a regular basis why couldn't you give notice on this new service fee. I can imagine the angst some customers might feel if they arrive for service and find out that they are facing an unexpected not budgeted fee for a large service charge. Would you want your vendors to treat you that way? I think not. I've been coming to Sport for years and referred many friends and relatives, this is NOT a good Sport look. read more

Great experience. My salesman was Anthony and he was extremely wise and helpful. He went out of his way to ensure that I got the vehicle I wanted. The finance associate I worked with, Mohammed, was also very helpful. The entire process was quick and relatively easy. My satisfaction and comprehensive understanding was quite obviously their main priority. Thanks guys! read more

Sport Honda - Car - Car Dealers Near Me - Silver Spring, Maryland

I have bought 3, vehicles from this dealership, and without a doubt this last time was the best experience. I want to thank Mike Canter who help us buy a brand new car in less than 3 hours, he is very knowledgeable about the products they sell and he is extremely thoughtful, we went above and beyond without pushing us to buy something we didn't want Josue in finance is a rare experience (in the best way) he informed us of all the options but HE NEVER PUSHED us or got upset when we decided not to buy any options. He didn't play any games other dealerships used specially in the finance department Overall a very good experience HIGHLY RECOMMEND this place read more

Purchased a car here. Found them to be helpful, responsive, not pushy, and offering a competitive price. Ginny supported us throughout. A great experience. read more

For reasons I've long since forgotten, I did not purchase either of my previous two Civics from Sport Honda. What I do remember, though, is that Jackie Barkley was by far the most direct, honest, straightforward person I interacted with during the car buying process. She replied immediately to my inquiries with detailed, unambiguous pricings that in hindsight also turned out to be very competitive. I resolved then to buy my next Civic - meaning now - from Ms. Barkley and thereby save myself all the wasted time and energy from the tiresome Kabuki dance of negotiating a price with a slippery salesperson who mostly speaks in squishy, quasi-truthisms. Alas, Ms. Berkley had since retired, so the question was whether her honest believability was unique to her personally or was, instead, representative of Sport Honda. Her straightforward believability is representative of Sport Honda. Working with Nathan Gelaye was exactly the same as working with Ms. Barkley. Direct, honest, straightforward. Hopefully this will be my final car purchase - if not, I will again be buying from Sport Honda in general and Nathan Gelaye in particular. read more

I bought my car from them today. Before getting there, Julius Crane emailed me and worked out the deal before i got there. He also worked the Trade-in. Also Mohammad Chodhury worked my Finance and he got me a better rate and payment than I expected. I hate going to car dealerships read for battle, but everything was great. read more

Sport Honda - Car Dealers Near Me - Silver Spring, Maryland