I don't usually look forward to getting my car serviced as I'm all too familiar with the upsells, cross-sells, and sales pitches of why I might want to get another service tacked in while my car is already there. But this Midas location exceeded my expectations in not only their professionalism, but also by the no-pressure suggestions of what I would need to look out for at my next oil change. After getting there, the person at the desk told there were 2 cars in front of me, and to go ahead and run errands first before coming back after an hour. Indeed I did have to run errands, and they put me first on the list as soon as I got back. Very considerate! They were also quick with the oil change, and gave me a diagnostic of how my car was doing. They recommended services to consider for next time, and thanked me for my business. This experience was the friendliest and least stressful of all visits to any dealership or dealer alternatives in my entire life. I'm a fan, and won't hesitate to return when I need to bring my car back! read more

I had a dispute with this business over repair charges and warranty representation. I pursued the matter in court and was awarded a judgment (Cause No. 03-SC-24-00572 in Collin County, TX) in the amount of $3,793.41. https://apps2.collincountytx.gov/JudicialOnlineSearch2/case As of today, the judgment remains unpaid, and a writ of execution was returned "nulla bona." I would encourage others to carefully document their interactions and understand their rights before proceeding with repairs here. read more

I had a wonderful experience here! Jordan was so helpful over the phone and just as helpful and kind in person. There are plenty of places within walking distance to occupy your time at as well. My car was returned to me in great condition-which I'm always thankful for! They have coffee, water, and clean bathrooms ready to go! read more

Midas - Waiting area - Auto Repair Near Me - Plano, Texas

If I could give more stars, I would. The manager, Jordan, and the crew at this location are phenomenal. They always take the time to explain everything, are extremely kind, and have consistently done great work every time I've had to take my car in, and always at great value. I am absolutely a customer for life! read more

Went in for a Brake Flush and Coolant Flush. They did a great job at a fair price. I spoke to JJ and he was the Service Tech. He knows his stuff. Will be coming back with my vehicles from now on. They even offered my some cold water and had some Brisket since they had plenty for lunch. Great teamwork read more

Everyone was super friendly and knowledgeable. The waiting room was comfortable. Had them put 4 new wheels and tires on my car. Was in and out in 1h30m. read more

I visited this location earlier today while searching for a site that did state inspections. The service was prompt and efficient from the moment I walked through the doors. I was greeted in and assisted by Jordan. Jordan was very kind and professional, I highly recommend this Midas location as I certainly will be returning for all my future automotive needs. read more

Best service ever. another stop recommended 2500 Worth of work, went to midas and it was half the price

TERRIBLE!!! Absolutely do NOT go here! Here is what happened to us. Engine died in hyundai sonata. Midas got a replacement engine and it came with a 90 day warranty. After 60 days the engine blew up and caught on fire. Car was towed to their shop. They kept the car for 3 months! After hundreds of calls and no answer as to what is going on, we gave up and had car towed to another shop. Had to pay thousands of dollars for uber rides to work. I tried to dispute the charge on my credit card, but they won in the end. Next step, lawyer. I repeat, DO NOT GO HERE! read more

My go-to auto shop for both my cars! They provide honest and straightforward services without trying to upsell you to some 'premium' service. Usually I'm in and out within an hour or so for my routine oil change and tuneups. read more

#I want to thank the great guys at Midas in Plano for putting me back on the road , after months without my car and with a suspended driver's license . After living 20 years in New York City and not driving I really needed a refresher course on driving . Thanks to Jordan, Ed and Justin for taking the time and for making sure my car would be safe and running properly . I received 5 star service from them and I am truly grateful for having my best interest throughout the service . Great people make great businesses , thank you again! #midasauto #customerservice read more

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I first started going to Midas in January, after my Lexus IS 200T F Sport had some body work done. I went to Midas to get an alignment- a task that any well trained "mechanic" should competently be able to complete. I have been back at minimal 3 more times because Midas screwed up a simple alignment. The managers were condescending towards me, a 100% disabled veteran, because I had to continually go back to get a proper alignment done. Because of their complete disregard for being held accountable for their negligent failure to correct the alignment issue. So as months are passing by, and being told by other tire shops Midas was flagrantly contributing to my tires wearing improperly, my trust in their recommendations and solid work ethic grew to zero. I repeatedly returned complaining of the same problem- their lack of attention to detail and rush jobs were causing extensive wasting of the two front tires ($800). They rush the work, leaving my car and my safety in jeopardy. They will lie straight through their teeth with a smile believing they got one over on another female. Midas is not to be trusted for anything. Their reputation is one of lies, deceit, and blatant failure to get the job done right the first time, but more importantly, they put my safety in jeopardy each and every time they assured me that the work was done correctly but it wasn't. They are a huge liability and disgustingly arrogant for treating a soldier with such condescending, disrespectful, and highly unethical attitudes. I will be forwarding this to the BBB as well as the FTC. DRIVERS BEWARE read more

Had a blowout on my Volkswagen EOS and took to Midas for repair. The manager, Jordan handled all communications with my insurance and in process of rim and tire replacement he noticed that my front right wheel suspension was messed up and again, called insurance and got everything covered and repaired. Midas is my "go to" repair shop for everything from oil changes to total repairs because prices are so very reasonable. Thank you Midas and Jordan!! read more

This Midas location is the only one I trust. Jordan is honest and the guys do great work! Trust me you won't be disappointed. They'll take care of you. read more

Just got my truck back from a real mechanic and they told me that midas beat my wheel bearings in with a hammer and that's why it tore my seal so my mechanic gave me the bearings from what they did so I can take them to court with me read more

Midas - This is where Thad beat my wheel bearings in with a hammer and that's how the seal was torn there were two of these he beat with the hammer - Auto Repair Near Me - Plano, Texas

It's under new ownership as of October 2020 so ignore the old reviews - this place is AMAZING! Went in today for an oil change and couldn't be happier. The price was great and the owners and staff are super friendly and warm. Definitely coming back here and recommending it to all my friends! :) read more

I needed new break pads and took my vehicle in for service last week. I have always been leery of taking my vehicles in for service because past experiences taught me to not trust mechanics. New owners, Jordan and Miguel at the Plano location changed my mind. OMG. You guys are great! I must also give accolades to mechanic, Thad. He is knowledgeable, proficient, and such a talented mechanic. I experienced a sense of honesty regarding what to expect and cost of service. I am so relieved to know who to turn to in the future. Thank you all so much! Brenda read more

Excellent customer service and great people here!!! Truly. Larry and Jared are honest men and do excellent work and explain everything to you. I came in for a small issue with my car, it was resolved in 10 mins! I will be coming back here for both my cars for all maintenance needs. Thanks guys! read more

Midas - Auto Repair Near Me - Plano, Texas

Please consult few other local mechanics before reaching here. I had a very bad experience and almost wasted $600 instead of $180 for coolant leak. I visited on June 1st for coolant leak and they said after investigation that my reservoir got burst and replaced with them on the same day. Again it started leaking and when I visit there, they said it's leaking on the Radiator and need to change the radiator which will cost around $800. I took my car to the local mechanic(very small firm) and they figured out it's just the hose which is leaking(shown me while doing the investigation, the coolant was leaking from the hose just like a syringe) and replaced for $120(including parts + labor). Lessor learnt that we should visit couple of mechanics to get the consolidated report and we should not blindly go with one. read more

Jordan, Robert Miguel and Julian are all a great team they work great together to get the job done, i brought my three cars to get fixed all of them were out in less than a day running like brand new cars! read more

Came for an oil change. Got a quote and an estimated time. They were very accurate. Then they told me about the brakes that need to be changed. No push tactics. Just informed about the issue. Went to double check at another shop, and they confirmed except the fee was like 30% higher. Came back and completed the job. Jeniffer was very nice and what I really like is the fact they were not "pushing" for more service. read more

Jordan is a great manager and professional representative for Midas. He really portrayed a caring, helpful attitude when dealing with us. Took my 2006 Lincoln LT in for a 90,000 maintenance update. Jordan clearly explained everything and presented it in writing item by item. I had an AC leak which others cold not find. He found it and replaced our compressor which was leaking. Also installed new rear brakes and changed out all of my truck's fluids. He ensured that everything was done as promised. Will definitely be a "customer for life." Midas, do not let him get away. read more

My boss recommended me to come here and glad he did. Great service and low reasonable prices. I walked right in and they got my car to the garage within 10 min. Staff is super friendly and work was fast. Came on my lunch break and thankfully didn't take more than 45 min. I'll be back. read more

Midas - As of October 2016 pricing. - Auto Repair Near Me - Plano, Texas

Had a small issue and the guys helped me right away. Fast, friendly and got the job done! I'll absolutely be back to this location in the future when I have car care needs! read more

MIDAS (620 W Parker Rd. Plano, Tx. 75075) Jordan Omar and his minion Robert like to mislead people about repairs done to your vehicle. I go in for a oil leak repair. Dropped my vehicle off at 8am on Saturday (5/8/2021) Leave with sputtering car, check engine light on, ERROR message on my odometer and my gauge does not move on Wednesday (5/12/2021). Got my vehicle at 2:41pm (was told I could have it at 1pm) while waited at the location and observed things that happened when you read further. I called Jordan Omar and inform them of all this, because my car was fine prior to the oil leak repair when I dropped off my vehicle on Saturday morning. Jordan Omar (who's the GM) tells me that I have an attitude problem. (read below and understand my attitude that Jordan said I had!!!) Robert hung up the phone in my face when I inquired about my vehicle on Monday (5/10/2021). Did NOT apologize when I can up to the location right after. While in the shop I observe my exhaust system apart. Lied to me saying my vehicle had a faulty filter when Thad was test driving and I saw 4 technicians pushing my vehicle back to there location. They never put the filter on. I saw Jordan Omar hand a filter to Robert whom put the filter on! The technician Thad claims that he stopped my vehicle when I inquired about them pushing my vehicle. While I am observing Thad turning off my check engine light that was never on when I brought my vehicle in for an oil leak repair. I fell they should pay for my repairs, but Jordan Omar say that they are NOT going to take care off my problems that he (Jordan Omar) and the rest of his team are clearly responsible for. At the best interest of the customer; kindly avoid this place. In fact avoid MIDAS all together. read more

I brought my car there for oil change. My car was running smooth until right after the oil change. He told me there are a few things I need to fix very soon but I don't believe so because I just bought it (2013 toyota camry) from Ford dealer less than a year ago. The car sounds louder when driving. The stop is not as it used to be. And it is harder to speed up. read more

So glad Midas Plano reopens! I stopped in for an oil change and I loved this new shop. It's very nice, super clean.The guys are honest and very friendly! read more

This was my third visit to Midas. I was referred by another company. Jordan and his staff are great. When I took my car in, he informed me of what to look out for and if I seen anything to call him the next day. The fluid had drained out the car and he and one of his staff drove 22 miles to my job from Plano, Tx to Oak Cliff, Tx and picked up my car. He called later to inform me of the problem, they fixed my car and drove it back to my job when I got off. If that is not excellent customer service I do not know what is. I will continue to use this company and refer all my friends and family to them. Thanks for everything. read more

We had to replace our front brake pads and a line to our compressor. Took to another mechanic who gave us a quote that was 3x as high as Midas. Customer service was great and they were finished in 3 hours. We'll definitely come back! read more

Every time I go here to get my oil change for my car, the management and the staff are always nice! I don't go anywhere else except for this location! Keep up the great and genuine service! read more

Excellent service and friendly staff. Much cheaper than dealership. I have been coming here for years to get oil changes and all my cars continue to perform well. I recommend here for oil changes. read more

I had this Midas location weld some expensive aftermarket black exhaust tips on my 2016 Camaro SS. As it turns out, the paint on these exhaust tips was poor quality, flaking off at both the inlet and outlet of the tips as they mounted them onto my vehicle. I was ready to trash them, but the guys working on my vehicle mounted the tips and painted them with high heat Rust-Oleum spray paint that they had on hand. They did an absolutely amazing job, and I'm very grateful for their willingness to go above and beyond. read more

I took my car to Midas on Saturday for an oil change and was told my trans coolant line had a leak and Philip asked me if I wanted them to replace it. He also told me the previous shop that changed my oil stripped the oil plug but he rethreaded it for me at no cost. I declined the fix to my hose leak and paid for oil change and left. Next day had about 1 quart of oil on driveway. Spoke to the manager, Charles, on Monday in person and he said that according to receipt I declined the drain plug. I told the manager I was not offered a drain plug. The manager said he would contact the owner and get back to me. It is Wednesday, no response from the manager so I took my car to to another shop and have confirmed that there was no trans coolant leak and that now I need a new oil pan, plug $436. Don't trust Midas. Dishonest and obviously show no concern for their customers. Update.. As of 8-18-14, still no response from Midas management. 2nd update.. As of 8-28-14, still no response from Midas management. read more

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1 oil change in front of me and the mechanic told me I'd have my state inspection done in the next 20 minutes. I walked across the street, noticed my car had never moved from the spot I parked, and call the shop 35 minutes later to check if they were finished. They still had not finished the oil change and said it would be another 10 minutes. DO NOT go here for a simple state inspection!! It will take you Literally an hour! #WasteOfTime read more

I always wonder if I'm getting taken when I take my car in. I drive a Mini Cooper, and repairs and maintenance can get crazy expensive. Two places I've taken my car to have exceeded my expectations, and this Midas is one of them. I booked an appointment online, and the owner emailed and called to confirm. They fixed my brakes and gave me estimates for several issues I knew about and didn't know about. One thing I asked the owner about--a very expensive issue--he managed to repair instead of replace my oil pan. The two times I've taken my car here, I was treated kindly, professionally, and things very clearly explained to me. I'd confidently recommend this shop to anyone. read more

These guys are great! They remember me every time I go in for an oil change or any kind of service. They've always worked with me and never try to push on unneeded stuff. I had a part go out in my power windows once and bought the part myself and had intended to repair it. Got the door panel off and simply wasn't able to remove the bolts myself without power tools. Took it to Midas and they used my parts and simply charged me labor. read more

This is a great place that doesn't try to take advantage of you. They walk you through everything but don't try to push an extra sale. Good service and they got me out quickly. read more

I love these guys. They are fast and efficient and friendly. They always remember me by name. I usually just get my oil changed or inspection done but they always check over my car and give me a heads up when I need to have my husband check something out but never pressure me to have a service done by them. read more

These guys are great!!! Charles and Caleb were the two guys I had interaction with twice! Each time they were polite, professional, honest, and great work. Great price and just good guys. I defiantly trust them with their recommendations and work they do. They do the right thing unlike most shops. If you need work done or need something installed check these guys out. I'm pleased. read more

Very helpful and knowledgeable technicians. Plus, service and parts at a cheaper cost than dealership!