Fair friendly service- competitive pricing- honest service- New front brakes are smooth-…read moreTransmission fluid change- serpentine belt replaced

FINALLY A MECHANIC THAT WON'T RIP YOU OFF OR HAVE YOU THROW GOOD MONEY ON THINGS NOT NECESSARY…read more This is by far the most honest and hard working mechanic around!! The owner Larry and all his mechanics are always willing to bend over backwards on customer service and getting things done as fast as possible! I have been using Lapps auto for 4 years on all cars trucks and cars. I refer family, friends and neighbors any chance I get. Honest, clean, professional and they back their work.

Repairs were less than marginal at best. I had to take it to another shop to get the repair done…read moreright and spend another $600.00 for the repair and he didn't refund my money back period. He owes me $420.00. And has never paid me back. June 29, 2026

Best mechanic in Wylie, had an issue with my car overheating. Dropped off my car saturday and he…read morewas and he was able to diagnose and repair it the same day. Very affordable very reliable would recommend to everyone!

Would like to thank Bob, Sandy, Elizabeth and their team for making my appt and service seamless…read more Will be taking my sl500 future needs to them. You guys rock!!!

I will admit, up front, that I work for this company in the front office. Hopefully, the review…read morewon't get blocked for that. GEI technicians are adored by their customers and I've seen them save people money over and over again. I understand Yelp has its ways of recommending certain reviews and reviewers, but if anyone looks at the several reviews below that are "not recommended", you'll see more of what I'm saying. These guys are trusted, and they've been in this same spot for about 30 years. I certainly will recommend them to my friends with European cars.

I am new in town over the last year. This is my third trip. I drive a Volvo XC. I had nothing but a…read morepositive experience throughout the Shop mechanics owner reception quality of service price point. I can't recommend I'm highly enough. I wouldn't call me an old customer, but I'm definitely a new customer. That'll be going back frequently.

I do a lot of car repairs and even post car repair vids on youtube as 'steamboat75043'. When my…read more2011 VW 'dieselgate' touareg TDI started leaking oil badly I thought I had messed up the crush washer on the oil drain plug which I have done before. Always makes a mess. And diesel oil changes are foul. (a couple of easy ones for this vehicle are out there) But...when I pulled off the belly/skid pan I saw that I hadn't. A bunch of research had me thinking perhaps it was the turbo oil feed line. Or sometimes the timing case leaks - and then its a write off for the labor charges for an old vehicle. I kept driving it to check engine oil level (it holds 8.3 liters) and that level wasn't going down so I inspected the injectors and the seals on all 6 (V6) were gone. Another clue was the vehicle was reporting the same economy - it though it was using the same amount of fuel, but the leak caused the fuel needle to move much faster than it normally does. Another clue was that it was leaking oil, but diesel engine oil is black 200 miles after an oil change. The oil on the ground was clear - so diesel being a fuel oil, that was the oil I was finding. Its a job I could have done myself and I would have to weld together a slide hammer injector puller, but I thought, I really don't want to do this job. I took the car in on friday to discuss it and it was 'no problem - let us order the parts for when you can bring it in'. I said do you want me to pay for them? 'Nah, we'll use them on the next vehicle if not yours'. Nice. That impressed me. Brought in on monday done on a tuesday. It is a somewhat labor intensive job but not really a hard one per se. Just time consuming. I got the vehicle back and they cleaned the mess off the engine and now it something leaks I can figure out what it is since the engine was filthy. Looks brand new under the hood. They told me they had a do-over on 3 injectors which is what I would have probably had happened to me too (another reason I did not want to do the job). I am not surprised. A week later and not a drip or drop. This is a shop recommended by a car nerd/wrench. You won't find that often. Next job I don't want to do, I am coming right back. Fair pricing, great value, quick turn around for me with lots of cars in front so they had plenty of business. I recommend them.

Highly recommended by someone in the automotive world to take my vehicle to Jay. This is the second…read moretime I have used him and both times he over delivered and in less time, than it would take other shops. I will only use Jay from now On . He is a very honest mechanic or should I say auto technician! you can't go wrong.

Rear brake pads with warped rotors on Japanese car(Infiniti). Not a problem for Pro Automotive…read more Timely, professional and knowledgeable. Highly recommend.

My car had an A/C leak that was soaking the front passenger floorboard. They were able to diagnose…read morethe issue right away and take it in for repair. Staff was very friendly and explained everything in detail before making the repair and showed pictures of what went wrong. Great experience and will certainly be returning to shop for any future needs!

I took my 20 year old car in for new brakes (upgrade) and it had a coolant leak I asked them to…read morediagnose. Turns out it was the water pump, and it was throwing a code for the fan clutch, so he suggested I replace that as well - since it had to come off to get the new water pump in anyway. The new fan clutch was unbalanced and failed after driving for a day, ripping its own harness off, causing a short that prevented the vehicle from starting once I arrived home. I called and talked to Elite Performance, and they had my vehicle towed back in to repair it. They switched to another brand of fan clutch and replaced it at no charge. Stand-up guys! I will be taking it back to get the engine tuned soon.

Best automotive repair experience I have had…read more Christmas Eve, I called more than 15 shops. Finally this one answered with knowledgeable assistance and personable demeanor. I had to be towed an hour to get there. They diagnosed the problem quickly, had the parts brought even quicker and I was out there door with peace of mind for my holiday travels. They advised future issues that might come up, honored their parts and service with a warranty and have a very nice waiting room where I could work. Kudos to Kevin for his excellent customer service and the entire staff seemed to be friends and happy. Even on Christmas Eve.

HORRIBLE EXPERIENCE. I do not trust them to check the air…read morein my tires; it was that bad!!! Mitch did a great job with my transmission, that was the only positive. However, the other guys did not install my manual shifter correctly after 2 attempts & having my car for over 1.5 months. The shifter when installed correctly, is supposed to prevent anyone from going to into reverse instead of 1st gear. I was told to drive it a bit & bring it back, that happened twice. The problem was never fixed. You would think they would work on it right away since they had already received my payment but my car was thrown to the back of the line. After literally being bribed by one of the service managers, which I provided proof to the manager, the shifter installed incorrectly & being without my car for a long time due to all of the errors, I regret the day I let them work on my car.

I made an appointment for an emissions test and oil/filter change. At the time, I made it clear…read morethat I already had the oil and filter - the car requires oil with a BMW certification. When I arrived, I was told they would not install a customer-supplied oil filter, as they were worried about responsibility if it failed. Two problems with this: - The filter was Purolator, a reputable brand. It's as reliable as any on the market. Claiming it's a risk to the car is ridiculous, as is the idea that anyone would blame the installer if it performed poorly. - They booked the appointment knowing I planned to bring a filter, then refused to install it when I arrived. I've used Allison's in the past with good results, but no more - their customer service is very poor.

This establishment has Great service and great work ethic! They clarify anything you may not…read moreunderstand about the repairing of you vehicle.