Great experience at Take 5 Oil Change! Everyone was professional, and helpful from start to finish. They took the time to answer all my questions thoroughly and even offered me water, which I really appreciated. Special thanks to Manager Gee for being so patient and detailed, top-tier customer service. read more

They overall have done a good job in the past-- however, I was pretty upset with the Plano location on 15th today. My wife has a new Chevy Trax with only 5k miles and they sold her on getting the high mileage oil and the air filter located in the glove box on a brand new car. ‍ She spent $120 on servicing a brand new car. Ugh! Lesson learned! Going forward, I'll handle our oil changes and take my business to Kwik Kar. read more

I came here today for my oil change & I specifically chose this location because of all the great reviews & I was not disappointed in the slightest. DJ was very nice & provided me with two options (explained the cost & differences) & he was just overall helpful-- didn't try to over do it or sell me on something extreme that I needed. I appreciate that especially when it comes to cars. Overall great experience I will definitely be back! Also they do offer a water bottle on your way out- which is great especially with our Texas heat :) read more

These guys were super helpful and respectful. Great guys, efficient and great service.

This place is absolutely trash!! Do not trade with these people !! They quote you one amount over the phone through the phone bank and when you get there, they try to charge you something different They would rather lose a customer then honor a seven dollar difference in pricing, it's run by idiots ! The manager Shamel it's not fit for a managerial job I tried to help him out on every level with my knowledge on not losing a customer over seven dollars, but some people just don't get it I asked for the District Manager's name and phone number and he refused to give it to me because he knew that he did not want a bad report given But I will find it I have heard of other people having lots of trouble with this place but I was going to give it a try I will never come back !!! read more

Great technician working on my vehicle for working by himself. That is unsafe to be working by themselves. I've been patronizing this establishment for years and observed with every visit, it's a different crew. What is with the high turnover and technician working by themselves. read more

DJ and Derek were great. Offered me water as soon as I pulled up. I was in and out. The prices were a little high here. Very professional guys. I was in and out and less than 10 minutes. They checked my air filter and my windshield wiper blades. read more

My wife set an appt to get car inspected 3 days prior. Received multiple messages as reminders & when I got there with car told me they didn't have enough inspectors. Appt was for 2pm. Didn't call or email or nothing even w/ all the messages to remind her of appt read more

I stopped here early in the morning to see about getting my oil changed and I asked why they charge so much for changing out oil because the prices started at $50 and went up to $120 plus extra fees and the guy there and a woman who works there started talking about me as if I was not even there. Saying don't argue with him because I asked a simple question and that I should go to the places where they charge $60 bucks for a oil change. My dad was a mechanic for 25 years and it doesn't take much to charge out oil!! I left and went to pennzoil and they changed out my oil and oil filter for $45 bucks This place is a ripoff!!! No bs They even change for extra oil Smfh read more

Showed up when they opened Gentleman was great and super friendly! Had me in and out as their state. Such a great value and the service requested was exactly what I received. They will get my business again! read more

if you're trying to get oil change prepare to wait an 1 and 30 minutes and watch them vape and joke around. so unprofessionAl.

DJ was very professional, efficient and knowledgeable. I had been going somewhere else and wasn't happy with the service so was happy to find a new place that was good! read more

Always a good experience at any location. Good prices and good customer service and they get you in and out in no time

Most unprofessional experience I have had after being a customer since 2018. I generally work with Joel but he was not there. The Mexican music was blaring and not to mention the technician that started the oil change process abandoned the oil change process. And after setting there 10 minutes or so I got tired of waiting so I had to get out of my truck and screw on the oil cap and put the dip stick back in myself. Whats up with your people? read more

I went for a standard oil change and service was amazing! I had gone somewhere else before and got completely ignored by staff so it was really refreshing coming to this location and getting such great service. read more

This is not about how great the oil change was. This is about my daughter getting a flat next to your store today and you all helped her without expecting any payment. Thank you for your assistance and kindness. We will try to use you all down the line! read more

Very pleased with my service at take 5 on 15th street in Plano. I had a negative experience the last time I went to take 5 but DJ and Felix were nothing short of amazing today during my service. They did a great job today in making me feel welcome and apologized for my previous experience even though they had not been at that location when I went there before. I was impressed with both DJ and Felix and their level of customer service and training. "Thank you" to them both for making my experience a good one today at take 5. I really appreciate the way they treated me today! read more

The manager is so rude to his employees it makes it awkward to get your oil changed here. It's the second time I've gotten my oil changed here and both times he is unreasonable to the people that work for him. I won't come back strictly because of him. read more

These guys know their business like no other oil change place I have been. They are fast, even when it's slammed busy. They are fair and don't try to over sell you but "right sell" to you. They train their techs well and it shows because they actually can speak to you about the difference in synthetics, brands and are knowledgeable even about your specific make and car mode. 100 pts across the board fellas. Keep up the great service, training and customer experience! read more

DJ and Derek did an awesome job with speedy service. Had to leave a review because of the rough experience I had in a Frisco location. These guys knocked it out of the park seriously thank you :) read more

Whoever was working 3/15 at 3,30 pm one older Skinny white guy would not serve me because I didn't want to purchase a more expensive oil blend! I get the same one every single time. Someone younger kid tried to sell me and then told him because I didn't want to purchase one that was $50 more expensive! Go to hell ‍ read more

Dishonest, deceitful, and unconcerned what the driver wants. I pulled up and asked the attendant how much it was. He said conventional start at 49.99, I asked him if he would honor my vet status as stated on my drivers license. He said yes. I learned they will say anything to get you in the bay. Another person started asking my info, and he asked if I wanted the synthetic oil. I said no I wanted conventional. He said they did not have that (the first person said yes, they did.) I told them to stop I did not want synthetic oil. They are trained to be liars, get you in the bay and charge you for something you don't want and they lie to get you in. This is a very dishonest way to do business. I will never use anything with take five on it. read more

Came here today a and the site us no one who can do a safety inspection. A total waste of my time when I called ahead and was never informed. I will not return. read more

Take 5 Oil Change - Oil Change Stations Near Me - Plano, Texas

I was just here for the first time. Called them at 9:00AM to see if I could schedule an appointment, Benny said it's a walk-in service. Anyway, get in at 9:32AM. Benny offers me a water, I give him all details on car, mileage, etc. and tells me it will take 8 minutes. (He gave me the run down, car is in good shape, doesn't need much aside from oil change at the moment). He does a complimentary check on my engine filter and air conditioner filter. (They were a little dirty). Tells me next time if I want to change them he will give me ten dollars off. They didn't try to sell me on anything, they changed the oil in under ten minutes, I paid, they were super knowledgeable and friendly and this was honestly the best oil change experience I have ever had. I praise Benny and Nathan. Well done guys. I'll see y'all next time. read more

I used this station to do oil change 3 time before this, always brought my oil & filter, charge $26.97. Previous mgr got transferred to Custer & spring creek location, this time, they do the job, cost, $40.23, asked for explanation, cost has increased, asked what's the $2.99 charge, oil shortage, I said, I brought my own oil, answer it does not matter. Me: not good enough, explanation does not make sense!!! You lost a customer read more

Take 5 Oil Change - Oil Change Stations Near Me - Plano, Texas

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First visit to this location. Was surprised at higher cost for Sienna synthetic oil change which exceeded 5 qts and had extra fee. 2 cars were ahead of me, and they only had 1 bay open (sign of the times) so the wait was longer than expected. This location also charges $3 shop fee which another location doesn't (Will visit the other from now on). Fortunately their $10 off coupon helped. read more

Fast and efficient. Came by for an oil change with an inspection and was very happy with the work. Special shoutout to the 9:00 AM staff on 9/21/20, they were polite and clear with what they were doing with prices being relatively reasonable. The oil change cost 62.99$ and inspection 25$, not too bad. Sat in the car during the oil change so that was also a plus. Been coming to this Take 5 location 3x now and will surely come back for further services. read more

Take 5 Oil Change - Prices on 9/21/20 - Oil Change Stations Near Me - Plano, Texas

I just pulled in and shared that I left grease monkey because I asked for full synthetic last time and they gave me half synthetic and his response was "It doesn't really matter". Um if I only want full synthetic in my engine then yeah it does matter ALOT. read more

they are so fun to talk to they can make your day all the time cuz they also have fun while doing there work and it's funny when you do mess around with each other they are really cool people read more

Take 5 Oil Change - these are the oils that they have - Oil Change Stations Near Me - Plano, Texas

Very quick!!! Love that they shout out everything they are doing, and the guy that did my care asked for a pair of eyes before installing something and I loved that! Made me feel super confident it was being done right! read more

Brought husband's car to get oil change and staff was super nice and respectful of my lack of knowledge about cars. They offer to change a filter which we declined and they were not pushy at all. Will definitely be back and recommend them to family and friends! They replace windshield wipers and complete state inspections read more

Take 5 Oil Change - Oil prices - Oil Change Stations Near Me - Plano, Texas

What a horrific experience. The unprofessionalism of the manager, yes the manager, is staggering. None of my cars will be taken here again. I will go the extra few miles not to deal with that guy again. read more

Take 5 Back in February, I took my car to get an oil change at the Take 5 location in Plano off of Spring Creek. At the time, I was very sick and couldn't change it myself, therefore had to take it somewhere. I took a chance with this shop since I saw that it had recently opened. This decision became a nightmare. A few weeks ago I had to change my oil once again, I do it every 5,000 miles on my vehicle. I got it on the ramps at my house and began to take the oil drain plug out and realized that the plug just spun and wouldn't come out. This indicates that the last person to do my oil change, which was Take 5, ruined the threads in my vehicles oil pan. This was the first time the plug has been touched since I took it to Take 5 months ago. Since I was afraid the plug would explode out due to the pressure in the engine I didn't turn the engine on and had my brother tow my car all the way over to the shop. At the shop they tried taking the plug out, but they soon came to the same realization as I did. The threads were messed up. They told me that whoever did my last oil change, which was one of their employees, screwed it up. They were telling me how they will file a claim so my vehicle can get taken to a different shop and fixed. All three employees told me that it was Take 5's mistake and they will fix it. Then the shop manager came over and said that they weren't responsible because I tried to take the plug out 30 minutes ago to do my 5,000 mile oil change by myself. The thing with this is that I would've never known the threads were screwed if I didn't attempt to take the plug out. The manager gave me the email to the district manager. The manager of the shop told me to send the district manager an email to get this situation resolved. I sent the district manager an email that day, but got no response. I sent him another email 2 days later, but got no response. Came to the Take 5 that ruined my vehicle 2 times to tell him that the district manager isn't responding, still, no response. I decided to call corporate, and within 1 hour of calling corporate, he finally sent me an email. This was frustrating because I could tell that he was ignoring my emails. It took me a week to get a response and I would've never even gotten one if I didn't call corporate. I basically told him the whole situation. After a few emails back and forth, he sent me the final report which claimed that I lied and I did my own oil change between the time Take 5 did mine back in February. He got this idea through a blurry picture of my dipstick where the oil didn't seem "dark" enough for it to have been in my car for 5,000 miles. He discredited me and said none of the employees told me it was Take 5's mistake even though three of the employees said otherwise. He also said that the drain plug would've leaked from the time they put it back, which is also false. Through the emails he sent me, it's obvious that he was looking for ways to get out of being responsible for ruining my oil plug. Listen, if you want an oil change, stay away from Take 5. If they mess your car up they will put the blame on you and not take responsibility. They will happily lie to your face. Go to a credible shop or even do it on your own. read more

Stopped in this morning for an oil change. Met Conner, the technician who does the work. Checked out my oil and said I had a few more miles to go before I really needed one. Who does that? I mean who shows integrity and trustworthiness and actually is professional like he was? When you find a guy like Conner this is who you trust your call to for service!!!! read more

Got my car inspected here. It took less than 15 minutes from start to finish and cost $25. They were really nice and obviously super efficient. I will make a point to come back to this same place for next years inspection. it was easy and painless. read more

Super nice and energetic guys! One of the workers ran to get an air filter for me from another location since they were out! Super sweet.

Good shop to go to. Been using 5 for 7 yrs now and they do a good job. They usually tell you when ur car needs new filters or wiper blades and so on but always read up on your carss specific needs to be prepared. read more

This was the quickest, friendliest, most thorough oil change I've ever received. They're all very knowledgeable and explained everything. They went above and beyond. Very happy with the service we received today.. read more

New assistant manager and this staff were awesome! Never had better customer service at a Take 5. Assistant manager even took time to look at my car when the tire pressure light would not turn off and fixed the issue for me. Service was above and beyond! read more

Sketchy service - they don't do tire rotations or inspections at all. They "changed" my oil filter - not even sure they replaced it with a new one. It was overpriced at $85 for an oil change, I feel like I was scammed. The guy was in a hurry and impatient with answering my questions. Next time will go to Pep Boys where they actually do tire inspection and rotation. read more