Normally I go to a competitor (Take 5) to get my state inspection and car emissions testing done, but I went to two competitor locations only to find crazy long lines at the first place and no state inspector at the second place. After wasting time driving around, I was delighted to find the Midas next door actually did state inspections. Who knew? Not me! Apparently others didn't know either because they were available to help me right away. No one comes to greet you outside, so I just pulled up to one of the empty bay doors, parked, and went into the reception area. A gentleman was behind the counter who greeted me and took care of me immediately. I sat down in the clean, air conditioned room and noticed my car being pulled into a bay for inspection. No wait! How great is that? Four the 10-15 minutes that my car was being inspected, I watched the gentleman at the counter answer the phone, help another customer (also there to get his inspection), and aid his coworkers. The man was all smiles, high energy, and genuinely pleasant to be around. Amazing customer service! I don't recall the amount that I paid, but I think it's a standard fee no matter where you because it is dictated by the state, right? In any case, I was willing to pay whatever to be done with this task and not have to drive to a fourth location. I will certainly keep Midas in mind the next time I need my state inspection. They are a little more of a drive for me, but it is worth it if you don't want to waste your time waiting for service elsewhere. read more

Midas - Lobby - clean, friendly, and great A/C - Auto Repair Near Me - Carrollton, Texas

Professional and reliable. They dropped me off at my office and then picked me up when my car was ready. They told me exactly what was needed and they fixed it with no hard upsell. Great bunch of people, great team. Thank you! read more

This local Midas team is top notch! My quote was provided quickly and with precision. The services were performed in a timely manner, and the price was much less than at my dealership! I recommend this Midas shop to anyone who needs great service, fair pricing, precise work and a courteous, friendly customer experience. Keep up the good work!!! read more

This location made getting our brakes and rotors replaced an absolute ease. Parker and the team are kind, pleasant and explain everything really well. They also will give you a lifetime guarantee on your brakes when you purchase with Midas which is amazing! The place is clean and in a great area. Restaurants, shops and gas stations are within walking distance which is great! We went for a nice walk and our car was basically finished by the time we got back. We highly recommend this Midas location, and we will be back for sure! read more

Midas - Auto Repair Near Me - Carrollton, Texas

I went in today to get my minivan checked for a road trip and have the oil done. They refilled all my fluids, ran the diagnostic on my check engine light, and got everything all set for me. Andrew even looked my rear windshield wiper and got it working real quick before I left. Everyone was super professional, honest, and I didn't leave feeling like I had been tricked into unnecessary work. Awesome job! read more

Worst place I've ever been to. I got quoted $1200 for a compressor change and then they said it still wasn't working after they replaced it. Service was horrible the manager I'm assuming, yelled on the phone for over 20 mins in the main lobby. Would not recommend read more

I came in with a rather complicated situation that i had managed to create with my power steering rack. we were able to work together to figure out what was the best way to go about unraveling the problem. Now with my car back with the problem solved i am extremely happy to have my car back, very very pleasant people and customer oriented. If you know what is going on with your car and work with them i recommend this place. Andrew was super pleasant and i can't thank him enough for getting my baby back to me. read more

These guys know their stuff! They do stellar work, the prices are reasonable especially considering the quality, and they care. I brought my older car in for spark plug work a few weeks after I had been in for an oil leak repair, and they double checked that the oil repair was holding without being asked. They treat me like a capable, intelligent person whether I come in by myself or with my husband. They did not get upset when I got a second opinion on the oil leak, and even told me that they encourage shopping around. I'll keep coming back. Edit: it drives like a dream now, guys! It was shuddering when I dropped it off, to WOW now. It is def not driving like a 2012 with 116k miles. Thank you! read more

These guys saved my butt on the tail end of a walmart oil change gone wrong! Walmart did not put my oil filter back in properly, so my engine was bleeding oil, and my car lost oil pressure just down from this Midas location. I rolled up in a bit of a panic. They got me in immediately, helped me document the issue so I could get my money back from Walmart, and were so kind and reassuring. He said I got my car in before it lost enough oil to ruin the engine. I will never get any work done at walmart again, and will bring my car here from now on. These guys cost a little bit more but it's worth every penny to not destroy your engine with a walmart special. read more

Absolutely horrible experience at this Midas. I got a coupon for a $21.99 oil change (see picture that I've uploaded). They informed me that it is up to 5 quarts of oil and would be charging me for an additional quart of oil given the size of my engine. I said that was fine. What they failed to mention is that there is a HAZMAT FEE, MISC fee, labor fee, and shop supply fee. So really my $21.99 oil change ended up being $32.48. I informed them that they were deceptive in their business practice practices and that my oil change should be $21.99 plus the $3.99 for an extra quart of oil plus tax. Nope. $32. I will take my business elsewhere and so should you! read more

Midas - Midas is a rip off - Auto Repair Near Me - Carrollton, Texas

Spoke with Andrew, was very hesitant to come here for fear the service would be too expensive. Andrew was very professional and explained they had options if I needed it and explained all the services rendered before working on my car. I appreciate his professionalism and he was able to give me a ride to and from the store so I didn't have to wait there for several hours waiting on my car, that was a major plus for me. I give this store and the employees an A+ for service and value. read more

I'm only giving 3 stars because Jon who actually worked on my car was wonderful. The wait time, absurd. I give my wait time a 1 star. I called earlier in the morning to make a 12:30 appointment. He said no prob it should be 45min-1hr. I arrived 20 min EARLY to my appointment. So I walked around the corner to get a pedicure while I waited. When I returned I walked up next to Jon and then realized he was working on my car once I sat in the waiting room. This was about 40 min after I initially dropped off my car. And he starts working on my car that's just chillin up in the air! To his defense he was awesome. He actually brought me out to show me what else was wrong on my car instead of just telling me, he explained it so I could easily understand. However I'm STILL sitting here. NOBODY else is here and when I dropped off my car there was ONE person getting their car worked on. Worst lunch break, thankfully Jon made it bearable and make me wants to actually come back but only if he's there. read more

Midas - 1.5+ hour oil change.... - Auto Repair Near Me - Carrollton, Texas

Today I saw Midas had a deal for new tires, I originally went in to just get 3 new tires and left with N ultimate deal of not only 3 new tires but an oil change, coolant change, new air filters for a little of 200 down. I was worried about the price but they had payment plan for customers. Andrew gave me all the information on my vehicle that I needed and much more help me set up payment options for all my services. My total price is 478.00 for all those services which at discount tire I was looking 600 just for tires. Go check them out ASAP. Talk to Andrew he has amazing customer services and will answer questions and much more. read more

I haven't been to this Midas for awhile and went here to have something checked on my car. Wow these guys were so professional! Before I even asked, the guy at the desk had pulled up my name in their system and asked how he can help me ! There was a leak in my windshield fluid and they found the leak, fixed it, and then showed me my bald front tires ! (Which I had not looked at myself because I am so busy). They gave me a great tire deal and replaced my front tires plus rotated all of them at no extra charge! The place was clean, great air conditioning in the waiting area, and nice people! I saw they rotate your tires and check all of the vehicles fluids with an oil change! Next time I need the oil changed I'm going back to this place again! read more

I had a great experience. Great crew. I had my Catalytic Converter stolen off of my vehicle. They gave me a quick estimate. They only charged me a fraction of the price of other shops in the area. I highly recommend read more

Called Andrew this morning to schedule an oil change. He said what time, I said 2:30....see you then. Arrived 15 minutes early, he took my keys, less than 20 minutes later out I went. Pleasant conversation with him as well as the individual who did the work. Great Experience! read more

I always take my car to that Midas. I have never had any issues. They tell me what I need fix now and things I can wait on.

Andrew and his team gave me the best service, with the best price I could find. Not only did they fix what I needed, they also acknowledged and told me what services I should get done on my car in the future. read more

I will say that I hate car repair shops. . Mostly because I am female and I find myself often financially taken advantage of. I feel like this place did a good job. From the beginning I talked to Kyle on the phone and he was very nice. He greeted me when I went into the store for which I went to for a routine oil change. I had a coupon for 19.99 oil change and he informed me that would be an extra 3.99 which I knew was commonplace so that was fine. He also said he would be charging me an extra 3.50 because my canister was not the normal spin on type- which made me raise an eyebrow because I have never been charged more because I have my oil canister types. He was very nice and actually brought out the two different types and explained why mine was more expensive. It made sense to me but I was so confused why no one else had ever charge me more. I guess maybe they just included it in the price before? they did find a lot of other things that needed replacing with the car (as do all repair shops. This included the cabin air filter windshield wipers and eventually new tires. I knew that most of those things were cheaper at Autozone or O'Reilly's so I'm going to change them there myself and save some money. they also told me that I had a nail in my tire and said it would cost 15 dollars to repair. I told them I was going to wait on that also. ( I had bought my tires at discount tires so they replace nail damage for free). one of the main reasons I had decided to go here was that, unlike most of the competitors coupons I found a, they included a free tire rotation which I have not had in a long time. He explained to me that they only rotated when it is necessary and my tires for pretty much all want the same so they didn't need a rotation. all was well and good and Iwentl on my way. the slightly strange thing happened was once I got to work Kyle called me and asked when I was getting off work. I asked him what was going on and he said that his guys didn't fix the hole in my tire and he doesn't want me driving around on potentially a flat. This confused me because he had already told me about the damage and I declined fixing it. I told him thanks for the information and I will talk to him later but I ended up taking it to Discount Tire to get it fixed for free. read more

Do not get your car serviced here. I took my Lexus here summer of LAST YEAR to get worked on and in the process they cracked my radiator and messed up many other operations in the engine and tried making me pay for it. On top of that I'm still dealing with the mechanics mistakes to this day. Whoever worked on my car definitely did a terrible job causing me to get a whole new engine because of one mistake. This was also mentioned by many other great mechanics who have looked at the car. So thank you Midas. Thank you for ruining a 15 year old car and costing me thousands of dollars. I will never return to this business, they owe me an engine, they owe me a lot. read more

Great service, nice people. Good value. This is my first time using the shop but it will not be my last :-)

Great place. Took great card of my car and went the extra mile to get me my rotors! Love this place will be coming back! Special thanks to Matt and Nick for their professional attitude. read more

I love this place, the other car service places I dealt with in the past were not as good as these guys. They're not going to rip you off and they are going to tell you straightforward. Michael the manager of the place gave me a really good deal to fix my crack shaft position sensor on my car. Thank you guys, keep you the hard work! read more

this is the worst place to ever go get your car fixed or even looked at! when i got there they had messed ip by putting the wrong oil in some ladies car, yes they drained it and out new oil inside, but rudely denied her a written letter stating that they had accidentally put the wrong oil inside. me, i was there to just get my oil leak checked out and stated that the least he could do was write a letter. he told me to shut up and that it was none of my business and that i could take my business somewhere else! never ever go to this place, they shoudl not be working in the customer service industry! read more

Midas is a franchised company and I usually have no problems from them but this location has some absolutely horrendous employees at the front desk. I understand that it is not a cut and dry situation to figure out exactly what is wrong with a vehicle and that is not my issue with them. My issue is their customer service. These entitled and privileged laborers have the most arrogant attitudes. As a young black woman they spent the entire conversation talking down to me with sexist and racist tones about repairs they were responsible for. My Nissan Altima was brought in to have the brakes and rotors changed and yet here we are a week later and they still have the vehicle. While it was in their possession, oddly enough my vehicle mysteriously would no longer start. They have no clear solutions and speak to me as if they are doing me a favor for fixing a car that was running before it was left in their possession. Martin and Nick refused to give me their last names or even a number for corporate. I have already filed two formal complaints and will be filing another with the BBB and I will also continue reaching out until I speak with the owner of this location. Being disrespected and discriminated against are things that I will never tolerate or take lightly. read more

I was recommended this place by one of the Autozone employees and I'm so thankful he did. I was in and out in less than 30 minutes and they were super helpful. read more

This location is definitely scam. I came in for my free oil change because I'd have the 2 year plan with my dealer and they told me my brakes needed to be replaced. I asked if that's why I've been hearing screeching when I back in to a parking space and they said yeah. So I said ok fix it. I honestly think they took advantage of me being a woman with no car knowledge. When I left I still heard the screeching AND now my car squeal while driving at low speeds and turning. I was going to go back to have them fix THEIR mess but instead I'm going to my dealership as I should've did in the first place so they can't take advantage of me again. read more

This is literally the best place I've ever been to get an oil change. Nick and Cameron are amazing! These gentleman went above and beyond their job description. They checked everything on my car and told me what I need to do to fix it and if you have any major problems, they do recommend someone who is priced fairly and who will take care of you. Ive gotten tons of oil changes in my adult life and this is the only place I ever plan on going. If you live in the DFW CHECK THEM OUT NOW!!! read more

I bought a Groupon for $18 for a basic oil change with a brake check, tire balance check, tire rotation, 71 pt inspection and a standard safety check. Great! I'm going to save myself a lot of money, I told myself. I called to confirm that the deal was valid and set up an appointment after all my questions were answered. Or so I thought.. I always get synthetic oil instead of the standard and ever other time I've gotten an oil change the auto service shops (I've gone to all of them including another Midas shop) would simply ask me to pay the the difference between the two services. In this case the basic oil change was listed as $30 while the synthetic oil change was $70. With my awesome math skills I was able to figure out the price difference between the two services would be $40 bucks. OK, I'm fine with that. With the Groupon that I purchased I would be paying a total of $40 bucks, right? WRONG. I spoke with Mike and he tried to charge me $60 with the Groupon and I'm thinking to myself "Wait, if I pay that quoted price and then you add that to the $18 that I already paid for the Groupon I would pay a grand total of $78, which is MORE than the advertised price." I know. I rocked math class. I'm sure I tried to state this scenario at least 5 different ways to help him understand, but each time he's like "I'm not budging. I'm not negotiating this price." And I get that. He thought I was trying to pull a quick one on him. Except I clearly wasn't. This went back and forth for a few minutes and other people had started to come in to get their car serviced. At that point I was like "eff it." Just give me the synthetic at whatever you quote me and we'll figure out later. Luckily, I had a friend pick me up so I wouldn't have to be stranded there. They called me a little over an hour later to tell me that my car was ready AND he said he would drop the price to $47. He was happy when he said that like I would be grateful for his kindness. It still wasn't down to where I wanted it, but it was a lot closer to what I expected. Oh, and they skipped out on the tire rotation because they claimed that 2 of my tires were already worn so I actually didn't get everything that I was promised. This was a horrible experience as I paid more than I expected to pay and got less than what was promised. Unfortunately, for me, a double negative definitely doesn't make for a positive experience with Midas. It sucks because I actually liked Mike, but his inability to see it any other way except for what he believed up in his head really made this experience suck. I guess I'll be going somewhere else next time. read more

This Midas shop is officially a crook. Beware if you are a single female. I purchased coupons through my work, so I had taken it in for an oil change with no incident. Then, when my air conditioner went out, I took it back in. They filled it with freon and included a dye to detect the leak, and also informed me of another related air conditioner thing (the tensioner) which also needed fixing. I said ok, go ahead. It cost me over $300. But still, I was ok. I trusted and believed them. I was to bring it back within a week to check out the leak. I brought it back the next week, only to be told that it would cost $1,200 because the low and high arm for the air conditioner needed to be replaced. The guy told me he checked "all of his contacts" and this is just how much these parts are because they have to come from the dealer. Well I have a very good relationship with my dealer, so I took it there 2 days later. I was informed that the entire arms didn't need to be replaced, just the fitting or valve part. It only cost me $140. I firmly believe these guys tried to swindle me because I'm female, and I showed I was willing to pay for things that go wrong. Truth be told, that $1,200 scared me away. I will never take my car back there. Not even to finish out the oil change coupons I bought. They have enough of my money. read more

Please don't waste your time here. I called on Thursday to see if they could get my car in for an oil change on Friday. They said sure, no problem, and asked what time. We decided on 11:30 and the guy on the phone said "Great! See you tomorrow at 11:30." Fair enough. So Friday at 11:30 rolls around, I walk in the shop and say I'm there for my 11:30 oil change appointment. He tells me it'll be a 45 minute wait. I explained to him that I had made an appointment yesterday and I wasn't prepared to wait 45 minutes. He waved a sheet of paper in front of my face, raised his voice, and said "THIS is my appointment sheet and you're not on it. You can wait the 45 minutes or you can come back later." I was livid! It isn't my fault your shop has scheduling issues! I told him that I would not wait and I would not be back. I left and will never go back. read more

I took my Chrysler Crossfire to get the Catalytic converter replaced. The Manager, Jason was very informative, polite and courteous. They did a wonderful job. They also informed me of any foreseeable issues with a written estimate. read more

SCAMMERS! I took my truck in for a diagnostic test & they told me I needed a new fuel pump. The price was a whopping 12 hundred. I told them I would like to check around for a cheaper price. He said that the truck could not be driven because he has already taken the parts off & if I didnt want him to fix it then it would cost me 240.00 for him tearing it down without my permission. These thieves need to be shut down. I called the cheverolet place & it would have only been 460.00 so I will never go anywhere near MIDASS!!! read more

This is a great location. I just went here this morning to get my oil changed and I haven't had this awesome of a service...ever. They had given me a print out and told me what they had done and what was needed. Usually when I get my oil changed they get you in, out, with an optional thank you. The manager Kyle was helpful as well as the rep who had shown me the issues on my car. Not pushy and had many deals available. Will go again! read more

I had made an appointment at another Midas and when I walked in was told "We need to reschedule." No question. No apology. Long story short I left and called this Midas. They quickly answered the phone and encouraged me to come straight down. Took them all of a few minutes to get my car in the bay and get to work. Even honored the coupon from the other Midas. Will be seeing these guys next time I need service. Thank you!!! read more

I would totally recommend this location and would give it five stars just on the strength of the employees. Management is the only reason I personally would not come back to this location and is giving a four star rating. However, Roy is the ONLY reason I will come back. He specifically was the only reason my experience was as pleasant as it was. He was engaged the entire THREE HOURS it took for my car to be serviced. Between answering phones, greeting patrons, placing orders, AND doing brake checks, he still managed to keep in communication with coworkers and customers alike. He also maintained a professional and courteous demeanor. I witnessed the manager speak to his employees in the rudest way possible; in front of customers. But the way he spoke to Roy would be the straw that broke the camel's back. I was on the verge of tears watching this man be raked over the coals for doing his job, while doing his job! Roy wears many hats; wears them well, and did not show an ounce of weakness. I applaud him for his patience and grace through every interaction. He is the face of this Midas location and I hope he is recognized and appreciated for his exceptional customer service. read more

Horrendous service. Came in to have a problem diagnosed and repaired. $1000 and 6 hours later they miss-diagnose the problem and fail to adequately fix my car which broke down less than 36 hours later. No refunds, no nothing. Avoid these guys at all costs. read more

I highly suggest everyone stay as far away from this Midas as possible. I brought my Dodge Ram in for a squeal coming from the rear end. They wanted the payment in cash which raised an alarm bell. They said it should be no problem to take care of. Soon they tell me to go to autozone and pick up parts for them. I pick up the parts and deliver them. Shortly after I am told they are the wrong size. Jason comes up with a whole bunch of excuses. 9 hours later I get my truck back with no brake pressure, two warning lights on the dash that they told me should magically clear up after 150 miles, and a wasted Saturday. I ended up having a mechanic come over to my home to assist me in bleeding my brakes which could have certainly caused a wreck. Jason said he would call me back Monday and of course never did. I was never entered in to the system for service. One last thing, it's not good to fire an employ in front of your customers. read more

If I could give them no stars I would do that. I went in because I had gotten my brakes done here previously. This shop has had at LEAST 3-4 different managers in 4 years. The current guys-Kyle and an older make that run the shop have bad bad business practices and give Midas a horrible name. I called before to make an appointment for Saturday. I went in on Saturday morning and the older guy said I didn't have an appointment. I agreed to come back and when I got my quote for my brakes it was MORE THREE times the normal price. I went to a competitor and I won't be back. You should stay away too. read more

This is the most horrible car repair place I have ever encountered we moved from Las Vegas to Texas before we left Las Vegas we had an oil change and tires rotated. Thy put the air intake module on completely backwards along with wrong plugs which popped the other sensor. on our way to Texas we were stranded in Santa Rosa because they also put into different coolant which made the entire system turn to Jell and ruind the thermostat Midas did not do anything to compensate for their incompetent workers not even so much has a call back it has been 5 months later and still not a peep. We were told two bring the vehicle into another - they said there was another problem which had absolutely nothing to do with what they did with that was a lie because I have never had a problem with my vehicle because I maintain my vehicle that was another $500. I have never been so disgusted in a corporation in my life. This was the most horrible experience I have ever had one of the workers also called my mother a liar because he was wrong and he was called out by a 65 year old woman that has been working with Cadillac for 20 years. Nothing was done to compensate any of the $3,500 spent on repair work from what their employees caused. I am amazed of this situation and the professionalism that Midas does not have. I also find it quite funny that a lawyer called me looking for brant because other customers had similar experiences... Please please please stay away from Midas this is the worst car repair establishment that I have ever came across. I'm sure that I left out a few mishaps that they caused but I feel the need to inform the public of the crooks that run Midas..... thy say all thy r r mediators when u call the corporate number but let's be honest thy r completely on midas's side because they say that they will call you back and they never do here we are five months later like I said and not so much as a phone call or anything read more