These guys were super helpful and respectful. Great guys, efficient and great service.read more

They overall have done a good job in the past-- however, I was pretty upset with the Plano location…read moreon 15th today. My wife has a new Chevy Trax with only 5k miles and they sold her on getting the high mileage oil and the air filter located in the glove box on a brand new car. ‍ She spent $120 on servicing a brand new car. Ugh! Lesson learned! Going forward, I'll handle our oil changes and take my business to Kwik Kar.

Stopped for an inspection, the realized I was due for an oil change. I appreciate the effort they…read moremade to make sure my truck was current with the required maintenance. Toby and his team were fast, clean and efficient. Would definitely recommend to family and friends!!!

I've always gotten great service at the Plano Grease Monkey and am a long time customer. Today I…read morepulled in (a weekday morning at 9:30), there were no cars in the bay and four mechanics that I could see. I told them I just needed an oil change. They said they had a brake job and couldn't do it for at least a couple hours. I was pretty surprised they turned me away, since oil change is their "bread and butter". I left, found a new place to go and won't return.

The guy in the reception is knowledgeable respectfully and the service was quick…read more Thanks,

The service was slow and very unprofessional. I was in my truck inside the bay for an oil change…read morefor 50 minutes with only 1 other vehicle in the bay. The workers were joking around with each other using profanity very loud (F-bombs). I will not be going back to this Jiffy Lube in Plano at 4144 W Spring Creek Parkway. Not to mention the cost was $133.17 for a synthetic oil change. Do not go to this location.

Always quick honest and easy to work with on all car issues. We have gone here a long time.read more

Came in for an oil change and inspection. honest company said you can wait on the oil, still have…read moregood miles left. Way to give excellent customer service.

Usually my go-to spot for vehicle inspections, so it hurts to write a poor review…read more Unsure if they were understaffed today, or if the business has changed since a year ago, but waiting over an hour just to receive terrible customer service is not ideal. Maybe the one guy staffed was overworked? Either way, an experience like this makes it hard to come back. 2/5 experience, usually 5/5 Overpriced as always, but that's typical with state inspections, can't fault Dekra for that.

Back again for another annual inspection. The Technician quickly got some information and I went…read moreinto the waiting area inside. 15 minutes later, everything was done, another successful pass! The tech also suggested replacing wiper blades and I know...these places are "always overpriced" Sure, they were, but you're paying for convenience. Right? Well I had them replace both front wiper blades, because I knew they needed it. Great service and quick results! I'll be back again next year and when I need to get my other car back on the road soon.

Pulled up with a nail in my tie Victor did was super helpful will definitely be coming back. Thanks…read morefor the great service!!!!

My name is Brenda Turner and I want to give a review for this Mavis Tires and Brakes location at…read more4900 Plano Parkway, Plano, TX 75093. I went to have an Alternator and Battery changed in my car in December 2025. I also had Front End Brakes put on and two Filters replaced. The cost was $2396.78. My reason for going there was that one evening the Battery light came on in my car which led to every light in the dash board coming on. I called Mavis to see if I could bring my car in to see what was going on with my car. I had my car towed in to their shop. I was told that they would change the Alternator and the Battery. It took them 6 hours to complete all the work that was needed. Everything seemed to work fine except the next day the Battery light came back on in my car. I called to let the shop know what was happening. I brought it back in and was told they would change the Battery. The Battery and the Alternator they put in was new and under warranty. I left and my car drove fine and no battery lights coming on. However the next day the Battery light came back on and it never went off. I then had my car towed to the dealership, which is where I should have taken it in the first place. The dealership called me the next day to let me know that the PCM had been stripped from my car and it was done by someone crossing the wires between the Battery and the Alternator. The dealership stated they could not even get a charge by doing a Diagnostic due to the PCM being stripped. The dealership had to have a PCM made for my car from the Specs of my car and it took two months for the PCM to be completed and shipped to the dealership. The cost to have the PCM replaced in my car was $945.00. After I got my car back after two months, I went to Mavis to let them know what happened and to see if they could/would re-imburse me for the work they charged me. I was told by the Manager that there was nothing they could do about it and that my Chrysler 200 was notorious for the PCM blowing out. I told him that was not TRUE. I told him I was going to go to someone higher in their company. I filed a complaint and someone called me and stated they would investigate. They came back to me and said they were not going to re-imburse me for the damages they caused to my car. I do not recommend anybody to take their vehicle to Mavis Tire and Brakes. They are heartless and to me all they care about is taking your money. The Manager of that store and the person who took the complaint should be fired. I am going to post this complaint to every Review board that is available.

Absolutely the BEST in North Texas! Responds quickly, Professional communication and Great Service…read more Makes you feel valued, acknowledges right upon arrival. Always puts me at ease and explains what needs to be done. Staff is friendly the atmosphere relaxed. For the service provided it's reasonable affordable. I can't stress enough the staff is amazing.

Amazing find for a local business that exceeded my expectations from the minute of arrival to…read morechecking out. The quality service from the wonderful technician who explained everything that needed to be done and recommendations for the next. My customer experience visit was top notch!! So nice to find a place that I can recommend with confidence and I'll definitely be back again.

Went to get my transmission fluid checked. My transmission fluid light has been coming on, after I…read morecaught this guy last Saturday getting out of my car. Throughout, the entire week, I had continued to hear my car engine , rile up, day in and out. I didn't want to contact the police, because they already have enough real crime to tend to. I'm now going to have to take my car to a transmission shop, as the results of this guy whom, has the keys to my car, that was stolen months ago. I have a good description of the guy, he looks like someone family member, that goes by Big Buddy. The guys at Valvoline did a good job and they also checked my tire levels. Highly recommend,their services.

Love the guys at valvoline. I used to go to a different location but this is my second time at this…read moreone and they are truly the best. Even offered to fix one of my lights for free since they didn't have the bulb in stock. Super great guys and fast service!

Ive said it before and Ill say it again, these men are a GOD SEND! They worked me in, last minute…read more Fast and friendly as always....BUT they also saw that I was talking to a lady in the lobby. It was a stranger, a sister in faith. We prayed and talked and not one employee interrupted what God has planned that day! If you dont know, this place, go see Jason, Tanner, and Ethan! Amazing young men, amazing, Cost friendly work, and fast! THANK YALLL SOOO MUCH!

Hands down the best shop around! Everyone here is so nice and knowledgeable! They ste great with…read moreworking with my extended war contract.