-Tyler Vea Came in for an inspection and couldn't have had a smoother experience. From the moment I walked in, the staff was genuinely friendly and welcoming. The waiting area was comfortable and the whole process was easy and stress-free. You can tell this place actually lives up to its name. Will definitely be back for future service. Highly recommend! read more

Do not take your vehicle to this shop, they lack integrity. We took our BMW 430i here for a oil housing replacement and left with a damaged engine due to improper installation which was confirmed by BMW. We have attempted several times to obtain their insurance information but they keep giving us the run around stating they do not have it and need to obtain it from corporate. Needless to say, we will be seeking litigation. read more

Courteous, professional staff. Took my vehicle right in, very fast turn around. I will definitely be back.

For honesty, you need to come here! Kwik Kar Murphy is NOT changing your oil! Honest places are hard to find.

came here 11 months ago, when they did not honor my appointment they made me a promise of a free oil change and asked of me to delete a bad review. they told me, which i still have the text of, that i could "come anytime" to have that free oil change. Which I did today and was denied due to the manager who had been there for 6 months not recognizing a marco who worked there 11 months ago. Awful way to conduct business comes to show what other aspects of the business they might cheap out and try to cheat you. cannot recommend this business read more

Integrity 1st Car Pros - c - Oil Change Stations Near Me - Wylie, Texas

I've always had a good experience here in the past, but disappointed in the new hours where they are closed all weekend. For people who work Monday - Friday how are we supposed to bring our car in for service or repair? It would make more sense to be closed Sunday and Monday. Please rethink this because now I have to find a new automotive place. read more

Great service. Attentive to detail and showed all the things wrong with my vehicle in pictures and broke the process down. Will be coming back! read more

The guys here at Integrity 1st are top-notch! Very knowledgeable and promptly performed my state inspection. They gave my vehicle a thorough inspection and noticed a few issues which they suggested I should address. Have used them in the past and will continue to be a customer. 10/10 read more

Friendly faces, accommodating, professional and knowledgeable mechanics who stop at nothing to get you the best price and service. They even offer to uber you to work or elsewhere so that your day isn't interrupted!!! Nate walked me through the whole process and made me comfortable with everything they needed to do. read more

Excellent customer service! Quick appointment. Repeat customer and will keep coming back.

Friendly service in a very nice atmosphere! It's not like the garages that you're used to. The staff is very friendly and they have great availability for appointments and walk-ins alike. read more

I can't say enough good things about Integrity 1st. My daughter and I were traveling down the highway when something hit the underside of our car. We snapped a belt and began leaking coolant and we slowly and luckily made it over to the Integrity 1st shop. David and Charles were so kind and helpful during an extremely stressful situation. They got us a ride home and kept in touch throughout the whole repair process. They thoroughly checked everything on my car and gave me a comprehensive list of things that needed repair. I would highly recommend this shop and will come here for all of my future car needs. Thank you Charles and David! read more

Great service, very friendly people all at a good price. I've got two older cars and get repairs frequently, I can always trust that we will be taken care of. read more

Integrity 1st Automotive is the real deal. The folks there are both courteous and knowledgeable. As a repeat customer, this time I just needed the state inspection done. But in the past, I've found their repair quotes to be both fair and flexible. I appreciate that they give me their honest expert recommendations on upcoming maintenance but don't try to upsell me on anything. The waiting room was comfortable and welcoming, and the complementary refreshments were a nice touch. I highly recommend this business and will continue to bring my vehicles here in the future. read more

I took my car to the Wylie shop when I first bought it. I explained that I did see coolant fluid leaking somewhere. They found a tube bad, replaced it however they did not check to make sure that was the problem. That visit was 2k. Brought the car back complaining again about coolant issue. They replaced the oil and spark plugs for another 2k bill. The car still had the "service now" light on when I left. Now this time they say that the engine block is cracked and coolant fluid is leaking into the engine. They now want 16k to fix it this time. This has all been within 1 months time with less then 100 miles driven. Don't go to this shop they over charge and don't know how to actually fix your car. read more

Great customer service, competitive pricing and the most efficient auto shop I've been to, I highly recommend. My story began.... wait, let me give you the short version or I'll put you to sleep and that's not good. Short version: I had a nail in my tire, called them to see if they had any openings. Surprised they did on a Saturday. They had my tire repaired in less than 30 minutes and didn't break the bank or tell me something else was wrong with my vehicle :D Integrity 1st Automotive delivered. Thank you for your genuine care and top notch customer service. read more

The service is declined just because I didn't want to give my address. I don't think you can force people to get their address.

Was referred to Integrity by my father-in-law who had used them in the past and am so happy I came here. Needed to replace my spark plugs and a faulty ignition coil. From the moment I walked in the stress of getting my car fixed was lifted off my shoulders. Nate helped walk me through all my options in a way that I could understand. Came the very next day for a full diagnosis where all the problems were laid out for me from major to minor. Came two days later and got all the parts needed installed and fixed. Also gave me ways to get major discounts which was much appreciated! I would recommend Integrity 1st to anyone who needs some work done on their vehicle! Took the stress out and treated me like family! read more

If you are like us & are looking for a reliable shop that can be the only place you use from now on, this is it. They are hidden away a little but right on 78, in the Walmart parking lot. We had used some other auto shops that ended up feeling priced higher than we wanted or swamped and not able to always get us taken care of in a timely manner. Jared has taken care of us in a way, often enough, that they have earned our long term business. They are very knowledgeable & helpful. Always honest about what COULD be done versus what NEEDS to be done. Their work is impeccable. On our last visit Saturday, they weren't sure they could have the work we needed done by the end of the day or not. Yet, they called at 2:30 to let us know they had finished taking care of us. We've been using them exclusively for about a year. Should have written this long ago! read more

I went in and these folks wanted 90.00 to check the engine light. I said no and went across the street to an auto parts store and they checked it for free...sold me a battery and I was done...find someone who will not overcharge you read more

This place is amazing!! First time visiting today, and was greeted with an amazing welcome. Russell was awesome with customer service and got me taken care of. Was only there for 30 mins or less for an oil change. Was very fast, friendly and very welcoming. Also had a massage chair to relax in while waiting for my car. Thank you!! read more

Dont trust this store new mechanic is a scam artist and a liar brought truck in they broke a hose wen they pressured tested system tried to tell me there leaking there leaving now very dihonest read more

Took my truck in to first integrity automotive to have the rear-end check for popping and jerking. I agreed to have the repair done for broken spider gears in a 2008 chevy for $2200. I had no choice and needed it to work and took out a loan to get it fixed. I waited a week and a half to get it back and the first time I took it out on the hwy it made it to Grapevine after an around town break-in period drive (wylie - plano ) in approx 2 weeks it failed again and they wanted an additional $350 for parts that were not damaged before. I do not feel that I should be charged for parts that were not bad before the botched repair. So 2.5 weeks later I got it back and in less than 300 miles it is making noises like it was going to blow up-took it back again and they wanted more money again for parts and kept it again for weeks. I refused to pay any more money, so finally got it back for the Third time and was told it was right, they drove it and all was good. 3000 miles before my warranty was going to expire it started making noise, this time went to an oil change place, had them pull plug an check the fluid. It was silver from so much metal and the magnet was loaded, so back again and told the manager what I saw in the fluid and all the noise. No problem we will take a look . 2 days later no report. 3 days later I'm told it was fine, must have not gotten all cleaned out from last time and don't worry its ok . Anyone knows you can't run metal in fluid without damaging bearings and gears. I asked him if that was not correct, he would not say. I asked for a copy of what was done this time and after having to demand a receipt I was give a copy that stated that I had declined an overpriced Brake repair .(yes i did decline it) I abruptly asked the manager why there was no mention of them cleaning all metal out and changing the fluid his response was " he was sorry, but that is what the owner said to do." my response was "this is one of the reason automotive repair gets a bad rap when shops do things like this." So I drove it until it made noise again, had the tech Verify that it was again making noise and told the manager. I left it again an was told yes its bad, but you don't have a warranty $1200 and we will get a used one installed . I asked why didn't you fix it when it was full of metal last time brought it, he said, "let me get back to you and see what we can do." A day later I called him, he said he would split it with me for $600. I am a retired ASE certified mechanic and was ATRA Certified transmission rebuilder for Standard and Automatics. A drivetrain specialist for over 20 years .I took pictures of diff damages the first time they took the cover off to show me the repair and I have video of the second repair. It's obvious what happened after the first attempt at repairs, the housing was damaged when the front bearings were over tightened and spun the race, they showed me bad bearing and race. When they tried to have me pay for more parts the first time and I refused, I pointed out the race had spun! Ray Charles could have seen that after 3 ring and pinion set with bearing? It is not Rocket Science read more

Integrity 1st Car Pros - Ring an Pinion hardly a wear pattern but look at spider/side gears - Oil Change Stations Near Me - Wylie, Texas

My car had a technological freak out. I towed it to this auto shop, I was not disappointed! Although they were not able to find an issue with my car, they definitely looked. The staff was great and very helpful! read more

I had a complete engine failure in my vehicle 11-2019 and had my car towed on a Sunday evening to Integrity 1st as I've used them before for smaller repairs with great results. The Monday after dropping off the car Integrity (Jerod) called to let me know that, unfortunately, it was a complete engine failure resulting in needing an engine change. He quoted me a price and understood my need to digest and come up with a plan to take care of this. He offered to let me leave my vehicle at his location "as long as you need to". While researching my plan for this I remembered that I had an extended warranty on this vehicle! I notified Jerod and he took over from there filing my claim and working much harder than I probably know to find a suitable engine for my vehicle. After picking up my car I'm absolutely elated that Integrity 1st did my repairs as everything is running smooth and the hard work they put in ended up costing a fraction over my deductible. I highly recommend Integrity 1st as their name truly applies to their way of doing business. read more

This is a top-notch place to go for any of your auto needs. Their knowledge, prices, and most importantly their integrity is outstanding. They will gladly make recommendations, but not upsell you on unnecessary things. The day you are done with your free services from the dealership, make this place a speed dial for all needs! read more

Integrity 1st automotive in Wylie Tx is very customer friendly and fair priced automotive business. They did a great job on my car. I am definitely coming back here for my car service from now on. Thank integrity 1st for ur honest work. read more

We got in and out for 2 state inspections. Jared was very intuitive and kept us informed of the progress the entire time. With professional service and courteous service I will definitely return here for all of my service needs. read more

SO GREAT! Loved the atmosphere, staff, pricing and efficiency. I was in and out in 20 minutes! I will definitely be coming here for my car's services. Even if there's a wait next time, i wouldn't mind. read more

Had some work done on my Honda Odyssey. Russell and his crew were very friendly and knowledgeable. Their pricing is very fair and did not try to upsell. They took care of my car while I enjoyed the massage in the free massage chair, and my kids played in the play area. Never had such a great experience at repair shop. I highly recommend this place, and I'll definitely be back. They live up to their name Integrity first! read more