Helped with the price if repair. Jobs was done timely & properly. It's been a week & anything is…read moreperfect. I highly recommend Major Automotive to everyone! GREAT PLACE & JOB DONE!

Well, I found Major Automotive on FB one year ago and with the integrity I have witness from Jordan…read moreI can honestly say he's a true man of God that sticks to the guns with them extended warranties and I must say I'm Blessed to have found the reliability of a company that I can refer to my friends for honest that means a lot coming a woman. Thanks Jordan you've done it again. I will be referring others to Major Automotive and ask for Mr. Jordan

This is the shop I maybe going to if the shop in Lake Dallas does not work out. I requested a…read moreonline quote for repair and I am assuming it is the owner of the shop. Politeness and care was taken into consideration when talking to the owner of shop. I am a survivor of stroke that took place March 12, 2022. The only thing that is lacking is short term memory loss and that is challenging me when talking about mechanical issues regarding my Fiat 500L Trekking model. This is a 2014. My only main concern is driving to Plano because I am currently fighting dehydration and a sinus infection. With no air in car that poses a big problem with my own body and trying to push fluids is difficult enough.

One of the best experiences with a auto shop I have ever had. Great guys working the front desk,…read moreand they absolutely take care of the community, especially first responders. I was very impressed with the service, the timeliness, and the result. I will definitely be back for any and all auto maintenance going forward. I highly recommend, 10/10.

Have been here several times now and the staff is professional, knowledgeable and friendly…read more No playing games of trying to tack on extras. Fair prices and quality services. No need to go elsewhere and if they believe the dealer should warranty the service they won't fail to let you know. Have had too many places in over 70 years that won't tell you your options.

Fast, friendly service from knowledgeable employees. Comfortable waiting area, free coffee and…read morewater. Very professional.

Happy Motoring is a very trustworthy mechanic with great service and quality of work. I first used…read morethem over a year ago and they replaced an electronic control module (ECM) on the car. I hadn't had any issues with the vehicles transmission since and the price was very fair. This week I had issues with power steering where it would work intermittently. I brought the vehicle in worried I might need to drop hundreds or more on a 13 year old car. The shop identified the issue as a loose connection on the battery terminal and tightened it down at no charge. For all I knew, they could have easily said it was something else and charged hundreds to fix or at the very least charged me for 1/2 an hour of labor, but they didn't. Look no further for a quality mechanic with integrity.

This place has earned its 5 stars. Well known and regarded in the area, and for a reason. Fair…read morepricing, quality work, and honest mechanics. They've helped me with three different issues this last calendar year and have won my trust, which is hard won after being deceived by other mechanics in my younger years. I almost don't want to spread the word too far so they don't become too crowded, ha! But they've totally earned every five star review including mine!

Others have mentioned that Joshua has a non traditional looking place next off Parker and Country…read moreClub near a very good donut shop! :) But do not let that discourage you from going to this shop, he is absolutely the best mechanic around. Joshua has very good prices and is just honest when dealing with you. If you have any doubts, get a quote and come see him. He will save you money and treat you right. We are so glad that we found this shop and have complete confidence every time we come here.

Repairs were less than marginal at best. I had to take it to another shop to get the repair done…read moreright and spend another $600.00 for the repair and he didn't refund my money back period. He owes me $420.00. And has never paid me back. June 29, 2026

Their service, knowledge and pricing exceeded expectations. It's an auto repair shop you can trust.read more

Drove 4 hours to watch some grandkids and everything was fine until it wasn't. Started hearing a…read morehuge roar from the engine even when the motor was off. At my SIL's recommendation, I submitted a request to see when Highway 78 Auto could look at it. Took it in this morning and the tech looked at it immediately and pretty much had a good idea what it was. Danielle was super sweet and offered to take me to my daughter's home. A few hours later and Danielle called and said it was ready! Wow! It's hard to find great service like this anymore. Now I know why SIL only trusts this shop to work on his vehicles. Thanks so much for restoring my faith that good, old-fashioned service at a fair price still exists!

I've brought three different vehicles to Integrity 1st over the years, and they've consistently…read moretaken great care of me. The front staff is always friendly, and they tend to get work done pretty quickly, which I really appreciate. Most recently, I brought in my Kia EV9 and my VW Atlas for alignments. The EV9 was handled smoothly, although I did have to call to check whether it was ready. Not a big deal, just something to note. The Atlas visit is what really reminded me why I trust this shop. During their inspection, they noticed the oil filter and drain plug were leaking from an oil change I had done at Take 5 only two hours earlier. I'm extremely thankful they caught it. If I hadn't brought it in the same day, I could have ended up with a major engine problem. The only other minor issue I've ever had was a couple of years ago when my Pacifica's strut replacement was delayed, probably because of parts availability. Otherwise, every experience has been solid. Overall, Integrity 1st has earned my trust with their honesty, attention to detail, and friendly service. I'll keep bringing my vehicles here.

I am writing to formally express my dissatisfaction with the service I received at Integrity 1st…read moreAutomotive in Murphy, Texas regarding repairs to my Honda Ridgeline. I initially visited Discount Tire to have my tires rotated as part of my 5,000-mile maintenance. During the service, Discount Tire broke a lug nut/stud and advised me to take my vehicle to Integrity 1st Automotive to have it repaired. When I brought my vehicle to Integrity 1st, I was informed that there were several additional maintenance items that needed attention. Some of these items I was already aware of and planned to have addressed by my regular mechanic when he returned from out of town in mid-August. However, I was told by Integrity 1st that my vehicle had a very serious oil leak that could not wait and needed to be repaired immediately. Based on their recommendation and the urgency they communicated to me, I authorized them to repair the oil leak and paid the amount charged for that service. I specifically understood that the oil leak had been repaired. After my regular mechanic returned, I took my vehicle to him to have the rack and pinion repaired. Because he does not perform front-end alignments, he recommended that I take the vehicle elsewhere for the alignment. I then returned to Integrity 1st Automotive for the alignment and was quoted $120, which I authorized. At that time, I was extremely surprised when I was again told that my vehicle had a very bad oil leak. I immediately questioned how this was possible since Integrity 1st had previously told me that the oil leak was serious, needed immediate attention, and had been repaired. I was then told that the previous repair addressed a different or lower leak and that this additional leak had not been seen at the time. This explanation is very concerning to me. When I authorized the original repair, I did so because I was specifically told that I had a serious oil leak that could not wait. I was never advised that only one portion of the leak was being repaired or that another oil leak might still remain. Had that been explained to me, I would have made a different decision regarding the repair. My regular mechanic, who has serviced my vehicle for approximately 15 years and specializes in Honda and Acura vehicles, was already aware of a very slow oil leak. His professional opinion was that it did not require immediate repair and could be monitored until it became significant enough to address. This is very different from what I was told by Integrity 1st. My primary concern is simple: If I paid Integrity 1st Automotive to repair what I was told was a serious oil leak, why was I later told by the same shop that I still had a very bad oil leak? I would like a detailed explanation of exactly what oil leak was diagnosed during my first visit, what repair was performed, what parts and labor I was charged for, and why the current leak was not identified at that time. I would also like Integrity 1st Automotive to review the charges associated with the original oil leak repair and determine what refund or corrective action is appropriate. I trusted the professional recommendation I was given and authorized the repair based on the urgency communicated to me. Unfortunately, this experience has caused me to question whether the repair I paid for was necessary, complete, and properly explained. I hope Integrity 1st Automotive will take this complaint seriously and make a reasonable effort to resolve this matter.

Valvoline was backed up for a oil change so I called this place and they got me right in…read more Comfortable waiting area. Nice employees. Even got a free car wash with service.

This is the first time ever I leave a negative review since I believe everybody makes mistakes!!…read moreTwo years ago a go I had a car accident and found this business through yelp. Upon arrival I was greeted and we agreed that with $ 5000 my car will be fixed and didn't bargain regarding pricing at all. After two week the car was ready and before accepting the job I did check the car and I see the engine light of the car is on!!? The owner which has no clue and history of running a business as mechanic shop tells me that don't worry I know people who can pass your car through inspection!!!! I said noooo!! This is not the way it works. We make a deal I have paid you what you asked I this needs to be fixed. He said that my mechanic say the issue is not related to you radiator fan and etc .. that you brought your car for!! And the added extra charge for changing the O2 sensor , after two weeks I noticed there is an oil leak under my car in the parking lot garage, and took the car back, owner says it not related to your accident that oil filter leaks, which all were related because my radiator was punctured, well there it is another charge for oil filter washerin two week so have to bring the car back because the temperature gauge is above normal!! He too much rely on his mechanic since he purchased the business from previous owner with the mechanic and he wants to keep the mechanic for this reason against my workweek another charge for oil filter washer also my head lights which were replaced had too much blind spot and whatever they to fix I t failed and I did accept. After another two week that started to make a squeaky noise which I had to have the mechanic to listen when I was moving the car when was Turner off , and found out when were the front bumper and radiator the did not secure the battery harness when fixing the front of the car. Making the story short with all the problems with paining and more the going back to the shop after 12 times to the shop even on time which the owner told the mechanic to check my vehicle and he said he can't because he didn't like me since I was making the right comments!! I did gave it way even the owner Ray made a comment the he will buy me a complimentary gift so I forget all the issues that happened. The assistant manager (Ashton) is well aware of all pain and suffering that I have been through. I did thank them and refused to ask for any thing. The last word of the owner was that I knew that you were trouble from the beginning (I wish people who runs a business had a clue what they are getting in). So so today after two years I just wanted how respectful they are and I had a problem with my other car, called the owner and he said I don't have time this week (we are fully booked)and I since it's not and urgent matter it can want for next week and he never responded back.. I did test this business for two times and they failed. I do not recommend this business since they are looking for easy and lucrative jobs.

Al was the most professional mechanic I have ever worked with and that says a lot about. I've owned…read moretrucking companies and have been ripped off a lot on unnecessary repairs . Got exactly what I needed and the mobile service was the icing on the cake ! Great Job guys

From the owner: At Plano Auto Repair Mobile Service, we specialize in bringing reliable auto repair directly to…read moreyour location. Our mobile mechanics provide expert diagnostics, routine maintenance, and affordable repairs for all makes and models — without the hassle of a traditional shop. Customers value our transparent pricing, access to discounted wholesale parts, and a 12-month / 12,000-mile labor warranty for added peace of mind. Serving Plano and the greater Dallas–Fort Worth Metroplex, we offer convenient on-site solutions at your home, office, or roadside. From batteries and brakes to air conditioning and engine work, we’re the trusted mobile repair team that helps you get back on the road quickly and stress-free.

Christopher was a blessing - He changed rotors and brake pads -…read more Jesus Saves - HeDied4u.com -

Chris may have been Christopher He was excellent regarding…read morereplacing brake pads and rotors. Took the time to explain what "glaze" brakes pads was. Would highly recommend.