I was told by another mechanic that I absolutely needed brakes right now. Christian Brothers looked…read moreat the brakes and said I would need brakes eventually, but not now. 5 months later the brakes are still ok. Christian Brothers are HONEST people!!!!!!!!!!!!!!!!!!!

Jude was a very personal young man. He drove me back and forth from the repair shop. The staff…read morewas helpful and takes good care of me and my car when I come in. I trust that what they say I need is necessary and not just bumping up the service so that I pay for stuff I don't need.

My mom had recently went to go get her wind shield wipers fixed at this place. The manager there…read morewas being extremely rude to her. I called her to ask her something when I heard the man going on and on being rude to her. He was being super rough trying to fix her wipers and ended up breaking them. When she asked him to fix it he started yelling at her and causing a scene. He then called the police on her and they gave her a trespassing ticket. Usually the service is very good at this place but today something was different.

I came here after someone in a neighborhood FB group recommended it. If you're looking for a place…read morewith a nice waiting room, this isn't the spot. If you're looking for a good, honest car mechanic who has a slightly dinky shop because he isn't overcharging customers to remodel... this is the place for you. Extremely happy with the service provided.

Scammer alert. Claimed they couldn't tell you if the fluid levels were good because of "liability…read moreissues" if they looked at it, BUT at the same time insisted they needed filling! Which to a logical and sane person means either they looked it or they just tell everyone that. Acted very condescending when asked to explain what the liability issue was. NEVER GOING BACK TO THIS PLACE!

Came here for the new emissions test. This was the easiest process. Just drove up, gave my…read moreinsurance, they tested it, and I paid. Easy, just a few minutes wait. There were no cars in front of me, and the waiting room was clean. The staff was nice and respectful. Will come back!

Service is extremely slow as well not allowing you to walk next door to Walgreens for restroom…read more Porta potty on sight is filthy

Hands-down, this is the best and easiest place to get a car inspection. You never even have to get…read moreout of your car. The staff are super friendly. You pull into one of the bays and they do the rest. I was in and out in less than five minutes. Great service!

Everything went well!!! Roderick and Dee both had outstanding customer service and delivered…read morenothing but a high valued quality experience . The best part is as woman I always worry about getting ran over and services being added that I don't need, and that was quickly thrown out the window. I'll definitely be back!!

This place is always a rock solid five stars out of five stars. The staff is friendly, efficient,…read moreand polite. They don't try to up sell you on other services. They will simple provide you with recommended services and listen for a simple yes or no. This place is thirty minutes from my house but when it is time for an oil change, this place is where I drive for value.

Not too much to complain about here. They have good prices and are swift. I only had a state…read moreinspection done since they didn't have the oil I needed for the car I drive. I will say the oil my car uses is a little particular as it's high mileage, full synthetic so I give them a pass there on short notice. The staff definitely had some personality, which I liked, but could see how others may see it as not professional. For me though, I'm more concerned with the end result and how fast it's done, which this place did a great job of. Overall, if you're looking for more simple work to be done on your car like an inspection or an oil change, I definitely recommend this place as they'll have you in and out in no time; however, I'd recommend somewhere else if you're looking for more deep repairs.

This place destroyed my car. I had a beautiful Mustang that I worked really hard for I took it up…read morethere for an oil change in 10 minutes later my motor went out and now the motor needs to be replaced in my car I can't even drive my car my car is ruined. They did a horrible job I'm not sure what they did to ruin my car but apparently they didn't put any oil back in it they didn't even change the oil filter it was the same old nasty one and I paid them almost $100 for a full synthetic oil change only to get my beautiful car destroyed. They do not want to take any responsibility they are denying all responsibility but a nice new low mileage car does not have the motor go out 10 minutes after getting an oil change. This is really seriously devastating to my life I can't get to work the pain the anxiety the $7,000 of damage they did to my car this it should be criminal they should go to jail for what they did to my car

The customer service and actual service (as far as I can tell) at Highlands Auto Center is very…read moregood. They are very much on the pricey side. If you can handle a little lower level of customer service, you can probably save 15 - 20%.

To everyone reading this, please avoid this shop and shops like this. I am writing for someone that…read morerecently went to this shop to get a so called diagnosis on her vehicle. Concern was check engine light and smoke coming from under the hood. So to start off I'm a mechanic and when I got this call for help I couldn't believe what I was hearing...$1200 to replace a radiator on an old 2003 Lexus. And on top of that to add an insult to injury they quoted another 2.5 hours to replace the radiator hoses which is apparently $585 of labor and parts. Oh and get this, another hour of work for adding the coolant into the vehicle.....so like you don't do that when you replace the radiator????? From the beginning this whole thing smelled of scam and guess what I was right in thinking that. Then they tell her her thermostat is bad....how do they know.....who knows maybe they did testing? Nope they just told her it was bad and quoted 2.5 hours which is $750 on top of everything else quoted. The thermostat calls for 1.4 hours of labor and yes I understand it's in a different area and all but gosh I can't help but think my conscience would scream at me for trying to quote someone $1200, $585, $750, and $385 and not try to help with cost. Wow. My problem is these shops exist out here either knowingly scamming or unknowingly just bad at their jobs and are incompetent. But anyway no indication of what the check engine light was on for, no information on what they did to diagnose it or any expectations set for her to understand what's going on. So what was the technicians diagnosis...radiator was leaking at the top seal and any person can see that. I'm sure they didn't pressure test based on the track record of saying the thermostat was bad without checking. But back to the story. I received the car after she paid for the so called diagnosis fee which who knows what that's all about because doesn't say any information or a story on how they diagnosed anything, then started on working on the radiator, I literally timed myself and it took 15min to pull the radiator out....removed the top covers, removed the support beam, the radiator isn't even bolted to the condenser....15 mins guys. I don't know what kind of things yall are smoking....transferred over the upper and lower radiator hoses not for another 2.5 hours and transferred over the temp sensor which took another 20min to do. Then another 15 min to install radiator and then top off the coolant and burp the system another 5 min. Sooo all this is under the 1.4 all dats time to do. And they wanted to charge 5.5 hours. I have no idea where in their right mind they thought 5.5 hours was acceptable to quote. Now Iet me tell you guys something, in my head I told myself when she gets here I'm going to ask what did they say to you when you said I'm going to pay the so called diagnosis fee and take the car because it's too expensive. And in my mind I told myself watch she's going to tell me that they tried to lower the prices and give a discount by waiving the diagnostic fee which is laughable. How can you charge a diagnostic if you leave without using information on the check engine light and or the leaks. Well clearly the radiator is leaking but where does that diag fee go to? The person who's going to respond to this is going to say well it goes to the tech to pay for his time to look at the car. Yea yea my butt, I've been in this industry for 15 years and all my notes for every single car has pictures and exactly what I checked down to the pressure I used on the cooling system to check for leaks. Everything is documented and if a car comes in we can look at the history of what was done previously. That's because we notate exactly what's going on. If a car comes in with a check engine light I take a picture of it and upload it and attach it to the multipoint inspection so we can have a record of what the light is. Oh and that's not diagnostic labor that's just looking at what the light says. Actual diagnosis is checking the circuit, checking the module or solenoid or running test on evap components or smoking the intake for leaks and pressure testing the cooling system and having a full formed conclusion. Condition, cause, correction and confirmation is a full formed conclusion of diagnosis which if this was done I wouldn't have had an issue paying $120 for a diag. Shame on you guys and other shops like this. Shame shame shame!!! Im appalled at what you guys did and to the person working for this shop trying to respond to this, there is no response, there is nothing you can say. The sheet says it all, I have receipts and proof. You cannot come at me and say all the responsive garbage you say to other customers who have a bad experience. I've read your posting responses. All you need to feel is shame and fix yourselves, apply better fundamental values and progress from this caveman style of automotive repair. You wrote down the quote on a piece of blue paper for God sakes!

I really wanted to write a good review. The guys were friendly and they gave me a bottle of cold…read morewater but then they insisted that my car had no coolant left, only water and that it needed to be changed out. They scared me saying that it could burn my engine. I felt the feedback was off, as I have never had to add coolant or change coolant on a car with 36,000 miles. Afterwards I spoke with Genesis (I have a GV70) and they said absolutely not. My car was at the dealership for the previous oil change and the coolant was nowhere in need of anything nor anytime soon. I was scammed out of $120. Would they have done that to a man? So frustrated with the scams today.

Did oil change on my truck when i parked my truck let it run for a while the motor started shakingread more

I recently hit a curb in a cramped parking garage and ripped a chunk out of the sidewall of my…read moretire. After a couple of weeks, the steering wheel began to "walk" back and forth across the road from 0-40 mph, signifying a separation of the tire. I called a few local front end shops & tire shops, not having much luck with many, and getting the run around with others. I have a "sport" suspension with 19" rims, which pretty much translates to: expensive and harder to find tires. I called City Tire around 9:30 on a Saturday morning, and was promised my tires by noon. I received a call at 10:30 saying my tires had arrived at the shop and that I could bring my car in. I was given a complete price quote (taxes & installation) over the phone. I brought it in at 11:15, received quick and immediate service (they didn't damage my rims like some other companies I've recently dealt with), and now I sit here on my couch at noon writing a Yelp review about my awesome experience.

They are THEIVES. I took my car for a fuel pump and left my prescribed schedule c narcotic for my…read morebroken back in the middle covered arm rest. When I went to pick up it was stolen. So not only did they steal, now they will sell making them drug dealers. So don't go!!! Ever!!! I have gone for 10 years and that's how this works! Untrustworthy!!! I only put one because you had to!!!

There always so kind and very fast no matter Whatime ago ... never along wait ...I would definitely…read morerecommend this place to friends and family especially about needing a new window for my car ....

I've been coming to this shop for years. Abdul and the crew are always courteous and give you…read morestraight answers. I drive all the way from Irving, which is a 45 minute drive just to bring my vehicles in. Once, I recommended this shop to a friend who was having problems with her brakes. She needed a significant amount of work done. But seeing that she had limited money, they addressed multiple issues for one price, and saved her a good amount of money. Repeat business is a big part of a shop's success, and I can see why they have so many loyal customers. Keep up the good work guys!