Quick and friendly…read more.. Very informative on service.... Manager there was so thoughtful....Female and knowledgeable !

Jiffy Lube Punchbowl is a convenient place to get your vehicle serviced. Just keep in mind that…read morewait times can vary depending on how busy they are and how much staffing they have on duty, so I'd recommend calling ahead to see what the wait looks like before heading over. They also offer annual safety inspections, but make sure a licensed inspector is on duty before going. A quick phone call can save you some time and an unnecessary wait. Overall, a convenient option when you need to get things taken care of in a jiffy!

super cool, super honest, and super kind people work here! and of course, they know exactly what…read morethey're doing and will not hesitate to walk you through the process of how they are going to work on your car. they treated my CRV like a queen! plus, the shuttle service they offer is SO convenient. next time i need another repair or inspection, it's going to be these guys. guaranteed!

Since your reply is filled with inaccuracies, let me tell what actually happened…read more I brought my car in for a steering issue on my Lexus. I agree that I did take it to a friend's shop first and he checked into the issue. He wasn't able to help because he was going out of town. When I initially contacted Neue Auto, I was told that you fixed all kinds of steering systems. My Lexus has an electronic control unit for the power steering, not a hydraulic one, like most cars. I asked specifically if this is something that you were able to do...when I initially called and when I dropped the car off. That was a SPECIFIC question. Both times I was assured that you were familiar. A whole day went by and no callback. I was told that it would take a few hours to investigate the issue and after repeatedly calling for an update, I was told that at 5pm my car was still being worked on. No callback by 6p so I DROVE down there in my other car only to find the shop locked up. It was the weekend and I did without my car and without any update. I was cool about it and Alvin finally contacted me after I left a message on Monday morning. I was NOT informed that you would not be able to perform the "calibration and [potential] programming." If this was the case and you didn't have the tools to complete the job, why in the world wouldn't I take it straight to Lexus? Let me be clear...you had the car for 3 weeks...THREE Weeks and nothing was being done. Alvin kept telling me he was trying to get in contact with someone at Lexus and get the inside on how to fix it. I got my car out of there because Alvin said you were waiting on someone trying to get a "workaround" for the programming? I have text messages and voicemails about this. Needless to say, the car was unfixed. When I picked up my car, it was FILTHY...there was dirt IN my car and the whole car was dirty. My car is my baby and it has never seen a day that it was that dirty. Alvin pulled the car out and I got in and drove 1/2 a mile before realizing the needle on the gas tank was BELOW "E." I also noticed this huge gash in my dash. That was NOT there before. I went straight to the gas station and had to fill my tank and I called Alvin about the gash. He flat out denied it and went on the defensive. I just threw my hands up and didn't argue. AT NO TIME DID I ASK for any sort of compensation. NONE! I asked for acknowledgement but he just denied it right off. I have the text of that too. I buy local to support, but given your reply, without even having a conversation with me throughout this whole 3 week ordeal, it's clear you have blind loyalty to your workers that allows you to create this false narrative often a customer who just plunked down $2600 for NOTHING. My car was the SAME as when I drove it in. AUWE!! Sidenote: Took my car in to Lexus the following Monday and it was done in 3 days. When I got my car from Neue, I asked for notes on what was done and what else needed to be done. I also asked if they could give me their Lexus contact so that that person could provide any information to the repairman at Lexus. When I picked up my car, the advisor said that the part changed by Neue was unlikely to have been necessary at all. This was a HUGE, EXPENSIVE lesson learned to do my due diligence in competency!

I brought my car in because something under the front part of my car was hanging low and scraping…read moreevery speed bump I drove over. Check in was relatively quick and they did the job in a few hours. By lunch time my car was ready for pickup. I don't remember the guy's name who helped me but please treat him to a lunch. Thank you!

Great customer service, legit automotive service. straight forward process starting from making…read morean appointment online, dropping off and then quick pick up. servicing the vehicle took less then 2 hours. When we first arrived we were a bit lost and must have looked lost, 2 different staff members approached us to help clarify where we could park and where to go. friendly vibe overall

my car is brand new again full service synthetic oil change, true brand oil system cleaner, power…read moresteering fluid change,AIC advanced intake cleaner,true brand GDI PFI CLEANER,

Bruh. Hahaha. ::crying emoji::…read more I went to a kiosk to renew my registration and it wouldn't let me. Wtf? Then I realized my safety inspection had expired. THREE MONTHS AGO. NOOOOOOO! And it was the first of the month so everyone and their mama was at Oil Changers needing a new inspection at 8am. Look. I waited in that line for 3 hours! But I was in my car and just watched videos. Totally my fault. If you come during the middle of the month, I feel like you'd be fine. Don't go first thing in the morning to "beat the crowd" because you ain't beating these guys. I was there at 8am and the line was already to the road. Then someone pulled up behind me so I was stuck. Fml! Not their fault. They have one inspector and one bay dedicated to that inspection. It took about 25mins per car. And yes because my d*mb*ss let my safety inspection expire, I had to wait 3 hours to get the safety inspection, go to the actual dmv to pay in person, then go back to oil changers to get the safety inspection sticker. That process didn't change. And when I came back in the afternoon, there wasn't much of a line, and since I just needed the sticker, the guy just updated his computer and put in on real quick. I don't know if there are quicker places on the island. I'm not that cool. But just don't go on the first or last of the month and you should be good. No appointment necessary just show up, and bring a snack.

My tire pressure light went off after I filled air into my tires 2 weeks ago, so I knew I had a…read moreslow leak in one of my tires. I was looking for a place in town, and saw Discount Wheel and Tire does free flat repairs. I first called their phone number, which seemed like goes to a central office for Discount Wheel and Tire, and every person I spoke to was extremely kind. I called the first time to inquire, and then called the second time to just say how awesome the experience was. If you plan to do walk-ins, the shop does say it closes at 5:00pm, please know that their walk-ins are from 8:00am until 4:00pm! When I got to the Kakoi location, I went in saying "I think I have a slow leak", and they got me in right away! There is a customer waiting area with AC, and I was in and out within 20 minutes. The service was free of charge! The guys at the front were very hospitable and the overall customer service was outstanding, and I would gladly come back again for any of my tire needs. Thank you to the guys at Kakoi St!!!

We discovered a large bolt in our tire this morning on our commute and called around to local…read moreplaces but were told it would take 3 hours. Drove into Discount Wheel and Tire and were immediately helped by manager Devin who quickly evaluated our tires and gave us options for a fix. Ended up getting 4 new tires! We also got an alignment for a discount. Will definitely be back. Highly recommend!

Absolutely best price for control arm replacement & alignments. Awesome service. Recommend call to…read moreschedule ap

Honest and trustworthy. Got an alignment and thought I needed 2 tires but Chung said tires are…read moregood no need to change got plenty of thread left. Also the alignment was less than the original quote. Chung is easy to talk to and was patient with my questions.

they were so helpful and efficient! I didn't have to wait long at all and staff were kind and…read moreinformative.

Okay honestly, I was hesitant to take our car in to do an oil change as we're a little tight on…read moremoney.....I've just been looking for estimates to find the best price. We popped in after lunch at BK lol, and I'm SO glad we did. Ariel was so friendly, helped us find the most budget friendly option, and answered all of our questions with a smile and a great attitude, unlike majority of the other mechanics that I've visited....all grouchy and they would make us feel like we weren't worth their time. Not here! They checked all of our information, made us feel welcome, and got us in SUPER quickly...I'm genuinely impressed! Huge thank you to Ariel and the entire team for being fast and efficient, and for helping us take care of our car!

Called at 7am to see if they could do a safety check early in the morning and the person on the…read morephone said they started doing safety check as soon as they opened. I would just have to line up behind the other cars (indicating they were already busy? He was calm and courteous, not being rude but perhaps letting me know there would be a "wait") When I got there a spot opened up and the worker waved me to a section. They were quick, 2 guys went over my car. Again both were courteous and professional. Very thorough, I thought I wasn't going to pass because they looked over my car more meticulous than other places I've been to. I thought maybe I've been flagged for something wrong. Highly recommend going to them. I was in-and-out reasonably quick during a very busy time.

No appointment. Safety check or repair. Charles. Professional. Efficient. Gave estimated time…read more Called to say car done ahead of estimated time. First time for repair. 2nd entrance for repairs. 1st entrance for safety check. Reviews say stay in vehicle. 2 lines. Fast. Have documents ready. Highly recommend.

My husband and I highly recommend 808 MOBILE Auto Repair! Richard is an excellent mechanic who is…read moreclearly passionate about his work and takes a lot of pride in doing the job right. He is knowledgeable, dependable, honest, and very trustworthy, all qualities that are so important when you're dealing with car repairs. Richard took the time to explain what was going on with our vehicle and what needed to be done, without ever making us feel pressured into unnecessary repairs. We also really appreciated the convenience of having a skilled mechanic come directly to us instead of having to drop off the car and arrange transportation to pick it up later. That alone saved us a lot of time and hassle. Another big plus was the price. We received three other quotes for the same job, and Richard's price was lower than all of them. Getting excellent work at a very fair price made the experience even better. It's not always easy to find a mechanic you can truly trust, but Richard is definitely one of them. We wouldn't hesitate to use 808 MOBILE Auto Repair again and would gladly recommend Richard to our family and friends.

As you can all see in the text message provided, I provided as much information as I could. You…read moreasked for nothing you didn't clarify you said everything was all good. If you were confused, you should've asked. If you wanted payment beforehand you should've asked, but you didn't. Good thing really because if I paid you, you wouldn't have showed up anyway. I hope everyone reads this and looks at everything I've shown you. Update!!! This guy just called and like meet so he can kick my ass! Grow up!! And just admit when you fucked up. Hope everyone reads this. Boycott this business!!

Chris and Micah are amazing. Super attentive to everything going on with my car, the good and the…read morebad, and they kept me informed the whole time. I loved being able to stay in my car while watching the efficiency of a truly well-oiled team in action. At one point I got confused during one of their conversations and accidentally honked my horn for clarification... definitely not my best move but they kindly explained everything and forgave me for blasting the horn while they were literally in the guts of my car. Quick, efficient, professional, and somehow still lively at 8:30 in the morning. This is exactly why I keep coming back here. Mahalo Chris, Micah, and the whole team

This was my second visit this week. I came here earlier this week on a Monday Afternoon @ 4:45 PM…read moreand there were 3 cars ahead of me. Thankfully LEILANI approached me and asked me what services I was interested in. She was honest and told me it would be a 30 minute wait. I told her I'll come back on another day. I came here today on a Friday Afternoon@ 5:17 PM and decided to wait for 10 minutes. I noticed 2 Workers - 1 Worker noticed me. I wasn't approached, acknowledged & informed about anything. There was 1 vehicle ahead of me. I decided to take this photo & email it to guest.relations@jiffyworld.com + customerservice@jiffylube.com. I came here last year and my visit went smoothly, so I decided to return again this year. I'm disappointed and will visit Punchbowl location instead.