I came in on Christmas Eve without an appointment…read more There was only one car ahead of me, and the wait was short. I was able to stay nearby and watch the team work on my wife's vehicle. she's very protective of who drives it. I want to highlight how professional and diligent the team was during the inspection. They communicated clearly, worked efficiently, and handled the vehicle with care. We paid for a safety inspection, and the service met our expectations. Overall, it was a smooth and professional experience, especially considering it was a holiday season.

Decided to go to this location based on reviews. No wait at all, drove in…read more The manager was so friendly and got our oil change done with efficiency. Since we were new customers, she gave me a coupon towards my service. I would go there again! Waiting area was clean and air conditioned.

I got a second Volvo it looked like it needed to be checked out due to an ABS check engine light…read more Took the car to Neue team, they found it was something minor just a sensor needed cleaning they checked out the rest of my car to make sure it was all good and even stayed little later so i could pick it up same day... didnt charge me at all since nothing needed fixing... I will always be coming back to their shop their service and kindness blew me away. Thanks again to everyone at Neue you guys are amazing.

I've been to Neue Auto a few times now and honestly wouldn't take my car anywhere else. Alvin and…read moreCodi are both so amazing, just very helpful and professional. They're usually able to take me in pretty soon too which is great. On my most recent visit, I went in thinking I needed specific work done, but Codi realized it was a totally different issue. He fixed it right then and there, so I didn't even need the major work I thought I did! As a woman in my early 20s, I'm always prepared to be sold on things I don't need, but that never happens here. They're so good at explaining what happened and I've never felt ripped off. The reception area is nice with AC, water, and a TV, plus a huge perk is that they pay for your one way ride share from the shop after you drop your car off.

Dependable service as usual. Scheduled my appointment online which was a big help and easy…read more All items scheduled were completed earlier than I expected. Mahalo!

the whole team at the Waipahu store work really hard. I needed to take my wife to her kemo…read moreappointment. They work hard to make sure we didn't miss her appointment. Mahalo Waipahu Lex Brodie. Lex would be proud. Thank you Very Much

The best customer service ever! I always go for my oil changes there, couple of weeks ago, I went…read moreto the Wahiawa location and the young lady who helped me, was absolutely amazing! She went above and beyond to make my oil change fast, checked my whole car out for any issues, filled up my tire pressure without me asking! She was the best! All the staff there are really accommodating and nice! If you're looking for affordable, quick drive through oil change experience where you don't even have to step out if your car, this is the place I highly recommend! I've been to the other locations on the island and had a very pleasant experience every time!

Safety check not recommended!! It took THREE FULL HOURS from being 1 car length behind the "Safety…read moreInspection" sign at the entrance to finishing my safety check (they don't take appointments). There is no sign or person indicating anything about the wait time at any point, and once you get past the entrance, you're trapped in the line with no way to exit for at least an hour. From the entrance, you can't see the whole line or tell how many cars ahead of you are waiting for inspections - no way to guess how long the wait might be if you haven't done it before. The staff person who did my inspection was not very friendly, and when I said "I really wish you'd put up a sign that says it's a 3 hour wait" (without a rude or angry tone, just weary), he ignored me and just told me how much I owed him. No hint of kindness or apology for the insane wait time. I wish I had read the reviews, because this seems to have been an issue here for at least a year. A simple sign to set expectations or even just kind words from the staff could've mitigated the horrible experience.

I was driving to work and my car warned me about a leak in a tire. I went directly to Discount…read moreWheel and Tire on Ualena St. I left my car there, went to work nearby, and got a call an hour later saying they found the leak, patched it, and told me I could pick up the car anytime before they close at 5 pm. When I got there, they told me there was no charge! Great company! Great service!

These guys are legit I called every single tire shop on island these guys had the best prices and…read morethe best service hands down Good vibes all around I was out in 30 minutes for my tires I'll becoming here for everything else from now on Mahalo!

Awesome awesome for car alignment ,friendly good people , even allowed me back to redo my car…read morecouple months after

Go to Chung's Alignment for Prompt Service at Reasonable Price…read more It's a well-known fact that road conditions here take a toll on your vehicle. Dealers recommend wheel alignment every six months. Much cheaper to get regular wheel alignment than to replace tires. Plus you get a better driving experience. Chung's is located on Dillingham Blvd (makai side) across Honolulu Community College. Don't let the current rail road construction deter you from getting here. Best to call and to make an appointment. Wheel alignment takes about an hour. Waiting area is limited. Wear your Hokas or comfortable walking shoes to venture about. City Square SC and Kapalama SC are nearby so you can grab a bite to eat while you are waiting.

Overall I was happy with service, price discounts, and wait time but the only reason that I did not…read moregive a 5 star rating is the fact that they charge service fee of 2.5% on all credit cards including debit cards which I thought was not allowed by law for surcharges to debit cards which I thought was not allowed. I could be wrong but they applied it as shop fees which I think is another way for making up for fees.

Don't believe the reviews. Go somewhere else…read more I called ahead and scheduled an oil change and safety check. I spoke to Archie on the phone and told him that I wanted to use their current promo coupon for an $89.99 oil change. He said no problem. However, when I arrived for my appointment, Archie said that the coupon was actually only good for $10 off, which brought the total amount to about $110 ($10 being taxes and fees). That's $10 more than advertised. Not a huge deal, but a little annoying. I tried to argue that the price/coupon didn't make sense or add up, but got nowhere. Although it didn't sit right with me that Archie kept gaslighting me about the coupon, I agreed to proceed at the higher price because I had taken time off from work, already driven down for the appointment, and it was only a $10 difference. Before handing over my keys, I noticed that the safety check wasn't listed in the paperwork and pointed this out to Archie. He responded that the safety service wasn't listed in the appointment notes. I asked if they could still do the safety anyway, and that's when things turned really weird - he said "respectfully, I'm going to decline servicing your vehicle altogether." When I asked why, he said "I don't want you to have a bad experience." Well, I had a bad experience so I guess that failed. I've never had any business refuse service before, especially after misleading me about the price and messing up my confirmed appointment. I went to another shop in town and had no issues. In summary: only come here if you want bad service, false promises, and a waste of time.

Quick, efficient safety checks. Gotta be patient because sometimes there is a line of vehicles that…read morespills over onto Beretania St.

The guys at McCully Union have been servicing my cars for years and I will never go anywhere else…read more They are honest, super courteous, affordable and quick. I never feel like these guys are trying to upsell me or rip me off because I'm a woman. They do a really good job and are affordable.

I've used Richard with 808 Mobile Mechanic several times and he has always been fantastic. My…read moredaughter lives in Hawaii, and when something goes wrong with her car it can be stressful trying to help from the mainland. Richard has stepped in multiple times and taken great care of things for us. He is honest, fair with his pricing, and very reliable--which is hard to find these days. Every time we've needed help, he's been responsive, knowledgeable, and straightforward about what actually needs to be fixed. It gives me real peace of mind knowing there's someone trustworthy looking out for my daughter's car. I highly recommend 808 Mobile Mechanic and Richard if you need a dependable mechanic who comes to you.

Immediate response, quick service at an affordable price and what a wonderful mechanic! Very…read moreknowledgeable!

Chris and Micah are amazing. Super attentive to everything going on with my car, the good and the…read morebad, and they kept me informed the whole time. I loved being able to stay in my car while watching the efficiency of a truly well-oiled team in action. At one point I got confused during one of their conversations and accidentally honked my horn for clarification... definitely not my best move but they kindly explained everything and forgave me for blasting the horn while they were literally in the guts of my car. Quick, efficient, professional, and somehow still lively at 8:30 in the morning. This is exactly why I keep coming back here. Mahalo Chris, Micah, and the whole team

Young guy helped me when I pulled up. Went through the whole process up until he asked me what…read moreservice I wanted. I told him I just want the most basic oil change with conventional oil. He says they don't offer it and only offers a blend or full synthetic oil. I thought it was weird that they didn't offer conventional oil and thought it was an upsell for more expensive oil. I left in search of another Jiffy Lube with conventional. He also had no idea what car I had and gave me a weird look when asking me what car it was. You're the car guy, shouldn't you know your cars?