Top Notch professional, friendly and extremely accommodating service! Charlie the face of this location is Amazing!!! Easy process for an oil change while you wait! read more

This Midas is ridiculous. The fact that they get paid hourly makes them lazy. They don't want to take customers with hard work. Soon as I came in Charlie treated me unfairly, I was very disappointed. Wish Midas would live up to the Midas standards. I set an appointment and soon as I went it Charlie was very rude and unprofessional not to mention he said they have cars backed up. Like why do you have open appointments if you haven't finished the cars you have sitting there. Not to mention the accepted my appointment on there end for me to come in and be treated terrible. Hurt my feelings , Terrible customer service. read more

Exceptional service. We took our Nissan Rogue to have a stick shift issue looked at as it was locking from Parking to any other mode - we left it and within 30-45 minutes this was handled - probably saved $300 plus had we had to take it to the dealership. We worked with C J and he was very professional and courteous. We will be doing business here again. read more

I'm going to get an attorney and sue this place. I came in for a broken cooling fan and possibly battery problem which I told him you can hear the broken fan when it's on!!! Proceeds to charge $600 for a battery which doesn't solve the fan issue and wants another $800 to replace the fan. I tell the bald headed crybaby loser that's not acceptable and that I specifically wanted the fan issue resolved and to just cancel the services and let me be on my way. This cunt charged me $400 to put my own battery back in. I'll be speaking with a lawyer today. read more

Good ethics and fast work and they hand no hidden agenda! I initially called this location on a whim to have a concerning check engine light investigated first time since owning my car. Chad took my call had me swing by gave to me the diagnostic read out which indicated a camshaft issue- not the news I want to hear. After the findings I was apprehensive to leave my car the for the assessment since I had no real reference of their work and concerned I would get taken advantage of given the severity of the engine error. Chad urged me to not drive the car and would work with me if gave his location a chance. I left with my car but returned to give him a chance. A few hours later he gave me news that an oil truck change did the trick on my issue. He gave a military discount and waived the service fee. I was too humbled. He had a clear opportunity to exaggerate the complaint and squeezed in a nonissue for more profit given my ignorance on the matter. He did the opposite annnd gave me a discount. I'm a new supporter of this Midas location with this crew. Thank you for the support. read more

Charlie is a literal asshole. There is more than just my complaint on him and it's unfortunate that he's still employed with the kind of "customer service" he provides. He showed severe ignorance, disrespect, and plain inhumanity. I will never recommend this specific Midas to ANYONE solely based on Charlie. He charged my mother $200 and never even did a diagnostic on her vehicle nor did he explain what the $200 charge was for. He followed my mother and brother out of the store yelling rude/racial slurs, they are black and he is a Caucasian man. He replaced my mothers brand new battery as well as her spark plugs with rigid ones which in result made her car not start. He told her she has to pay $4,962.26 to "dissect" her engine when there was in fact NOTHING wrong with her engine, but her purge valve which has absolutely nothing to do with the engine. Thanks to JIM, she got her issues resolved at a different Midas on Sunset but even then, the way Charlie had my mother crying from his rudeness, we will not be returning here. This service was completely ridiculous and inhumane. I know reviews get read by someone, so Charlie, THATS WHAT WE THOUGHT. read more

Midas - Here's Charlie. - Auto Repair Near Me - Henderson, Nevada

Needed an oil change and stumbled upon Midas as it was near my work. I called ahead and Chadd said to come on in and he would get me right in. And he did! Easy check in and the technician got started right away. I appreciate the explanation of my service and great area inside their waiting room to work while waiting for my service. Great location with restaurants and things to do nearby. They pulled the car right up to me and thanked me for coming in. Great service. Great details. Great team! I will be back again for future services. read more

Midas - Work area while waiting with plugs. Midas for the win! - Auto Repair Near Me - Henderson, Nevada

Charlie and Chad helped me with my loose bolt situation and were really helpful as well as the other crew members were very nice as well. We spoke about my overall vehicle health, that everything was good and what needs to be changed in the future. If you are needing any services I definitely recommend this location and staff! Thank you again! read more

Went I for an oil change (Groupon) and was advised that I needed brakes , cabin filter and tires. I was promised a free air filter if I got the job done by them so I did return for the needed repairs but that was the beginning of a nightmare in dealing with this company. They did the brakes but had to call out for the tires which were not what I originally had on my car but I agreed to the replacement. After awhile my brakes started squeaking so I took the car back in and they replaced the pads saying that they are "glazed over" and upon talking to Mark, he says he knows ppl that have to replace brakes every 8 months! I said well I've owed my car since 2015, and this is the 1st time I've had brakes done, So I was somewhat skeptical but he replaced the pads under warranty, also put in the cabin filter that was supposed to have been put in the 1st time - (I "found" that wasn't done looking at my paperwork after the fact) but they still squeaked within a day so I went to another shop for suggestions and was told they didn't put grease in the pads so I went back to Midas, they out on grease and said no more squeaks but in a few days my car was doing the same thing and it got worse. I was ashamed to put in my brakes due to the extreme noise and they felt as if they took too long to stop.. I felt like they weren't doing the job and it felt unsafe. After 3 attempts to rectify the problem with Midas, I had no confidence in going back to them for further assistance with the same outcome, so I found another mechanic who did a complete overhaul of brakes, pads rotors and even repaired my CV Boot that I "found" while reading the receipt from Midas, they never even informed me of that issue until I asked why they noted it but didn't inform me! Also, the new mechanic saw my supposedly new tires and didn't think they were new tires.they look like the thread is worn already and I haven't even made any long trips on the highway since I got them replaced from Midas! I knew they didn't look like they had deep threading upon receiving them but I don't know much about tires / vehicles so I didn't know for sure but when a mechanic says that, then I know that my concerns were valid . I called Midas and Mark told me to bring in the used parts that were taken off my car for him to see, when I went in , he looked at a pad, confirmed that it was "glazed over" again, I said, "yes, you said that the 1st time you replaced them," he says I "should have come back to them " This would have been for a 4th time , but that "he could have replaced them again." But "since I went somewhere else- he cant do anything for me " Wow‼ why ask me to bring in the parts for you to see then? Why would I keep going back for the same result? I feel like the quality of parts are not adequate and that was the opinion of my mechanic as well. I now have top quality parts in my car and have not had any issues with squeaking since having the job redone elsewhere. I would never go to Midas for anything other than an oil change but now I won't even go back for that! They always want to recommend services when all I wanted was my oil changed. If brakes and tires are not your specialty, then stop offering the service! i do not recommend Midas to all that read my review - save yourself the stress and anxiety. A woman just wants to know that shes driving a safe vehicle and that her repairs are done correctly , not a red flag for a quick buck to be made! I usually get repairs by Nissan, but now that my car is older, i thought i could take it elsewhere - i learned a valuable lesson by trusting this shop called MIDAS read more

Impromptu stop in, went to put air in my tire at the gas station but itnwasnr working. I am so grateful the mechanics at Midas was willing to help me out. I didn't catch their names but all 3 working were helpful in getting some air in my tires so I could be on my way. Thank you again. read more

Had to get oil changes in both cars. They found a crack in one of the belts on the my husband's vehicle and he needed a brake flush. They were able to get the part within a few hours and make the repair quickly. I ended up getting all new filters, it's been awhile since I did that. I could instantly tell the difference when the heat blew hot within a few minutes, just like when the car was brand new. The reason for 4 stars, the glove box wasn't closed all the way when they pulled the car out of the bay and I noticed it was not put back on properly after the filter was changed. If I didn't notice, I would have had to return to get that fixed but I think it was something pretty noticeable. Not a deal breaker. Bill for both cars was around $900. read more

Swung by without an appointment on a Tuesday morning. Needed a front turn signal light changed. The team here had me in and out within 10 minutes. Staff was friendly and efficient. I will definitely bring my vehicles back here for servicing and I would recommend to family and neighbors. read more

Came here last minute for an oil change, the price was affordable, they let me know of a few other things my car could use but were not pushy. The staff was extremely nice and friendly they also had me out of there way faster than I expected. Probably the most enjoyable oil change I've experienced lol. read more

I currently went to Midas on Saturday morning and had a great experience. I was working with Chadd. He gave me great customer service, honesty and overall great service. I would recommend Midas to everyone and will continue to take all my vehicle to him. read more

Good service and prices. The female mechanic did a nice job. Clean and neat. The customers were moved in and out quickly.

They get 2 stars because the techs were cool but the service manager telling me 1,200 bucks for rear shocks was a shock. Upgraded shocks cost 150$ for a pair and installation is 2 bolts on each side so how would that take a mechanic 4 hours to complete? It was a ghost town when I came in and that's probably because you don't need regular customers when you can get lucky and rip off a couple people a day. I'll never come back here and you should think twice before you do. read more

G.O.A.T. Mark & Chadd are THE BEST! Very straightforward, willing to work with you, and just overall nice fellows. I spent close to $10K on my little beater and was never disappointed. POPS will miss you! read more

Whether your check engine light is on or you just haven't had a check up on your car in a while... this Midas is absolutely incredible. From the Convenient location to the professionalism and efficiency. This is now my go to shop when I have any issues with any of my cars. With prices lower than majority of mechanic shops to great customer service and a quick turn around time my friends and all my family now trust the staff and the Manager Carl. Whenever something is wrong with one of my cars I call and ask for Karl and it's immediately taken care of. He treats all of my references like family and gives them the best prices in town! Highly recommend yes you are hard on your trucks like I am myself or just for casual maintence on my cars. Thank you Midas and Carl for always taking care of my vehicles! Will be seeing you soon im sure ! read more

Midas - Bounce house and free food! Labor Day weekend - Auto Repair Near Me - Henderson, Nevada

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Went here to shop for tires for my 4 Runner. It's not a rare size 265/70/17 They didn't seem to want to help or want the sale. They said they couldn't get any tires at all for my car. They can't even order it. read more

* 5 Stars * Nice business with a comfortable waiting room and walkable business establishments close by * Great Prices because they use High Quality Parts & Fluids * Wonderful Service Technicians including the Manager * read more

We took our car in today because our brake light came on. Chad quoted us $1,700 for the repairs. Which seemed pretty high. We did a little research, and it was. We called back and said we were going to come get the car. It wasn't worth it. Chad then went into, "negotiation mode" He wanted me to throw out a number that would work. He most have sold cars before he started working on them... I said I didn't want to play that game. Then he quoted me $1,300. I passed. Called a few other places. Got a quote for the exact same repairs from a local shop for $1,100. When we got there they told us the back brakes were completely fine and didn't need to be replaced. Spent $700. Don't trust this place. However, if you own a used car lot and you're hiring you should reach out to Chad. He's a real go getter. Lots of potential... read more

very dishonest business looking to rip people off !!! guess what? you fools did my oil change a few weeks ago and said i needed new brakes and they were down to 3mm. i said no and boy am i glad i did. my father in law, whos a mechanic btw, took off the brake pads and low and behold theres 50 percent of the brake pad still left. the brakes are fine!!!! we never went to you guys before and we will certainly never go to you guys again !!!!! i will also be filing a formal complaint with the better business bureau! you can count on it !!!!! read more

Brought my car in with no coolant. They said my hose was broke, then my heater core was plugged. They told me it was $4000, but would give me a $500 friends and family discount and GUARANTEED no one would be cheaper. When we called 30 min later to cancel because they were so overpriced, we were told (via 3 different ppl and phone calls) we COULDNT cancel because the part was already ordered. The three day job took 2 weeks. They said unhooking the battery "deprogrammed" our key fobs and they needed multiple locksmiths to reprogram them. They told my daughter after the fact when we complained that we should be happy they gave us a free battery and car thermostat, which they NEVER asked for permission to fix or told us about. I now have to waste my time going to court because I got so ripped off. read more

Service while Black In Henderson on friday 1-15-21 I dropped my vehicle off for break inspection made appointment via online received call back ...and service 5 hours service appointment? Had a groupon for repairs This location Groupon ...Was told could not use until Next day ? So I said ok I will Pick up in Morning its already 5 pm you close at 6 pm? And groupon expires in 90 days! He said no and Over charged me ! Paid smiled and left wow..at 51 I have been to Numerous Midas California,Arizona,7 years Henderson Resident always use there coupons no issue with any locations However Windmill and Pecos ..customer service awful and lost Groupon due to expiring soon, he could have said save it for a future oil change .He had no options JUST OVER CHARGE FOR BACK BREAKS AND GET OUT ! read more

Chad and the guys are AWESOME! Would recommend to anyone and everyone! One of the few honest shops left in town!

This place is a very Bad in customer service and very expensive in work done!!! OMG, i have my breaks done couple years ago with LIFE TIME WARRANTY!! It means life time time, but when i comeback to get it fixed again the manager in turn ROBERT BEREZEY , try to charged me again $315 dollars, i already pay 300 for a life time warranty but he come out with scuses scuses and $315 dollars in work , and free pads ?? What an scam !! Never again!! People be smart and find another place were they respect your warranty, specialty if is LIFETIME read more

Midas - Inside shop - Auto Repair Near Me - Henderson, Nevada

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Very great service from the first phone call to my appointment time to walking in the front door and be greeted by Carl very courtesy and respectful I really appreciate being greeted when walked in Followed up by excellent customer service it makes doing business and spending my hard earned money with them a true pleasure. Thank you for guys service and getting the brakes changed rotors turned tire rotation and balance and oil change!! You guys are the best and thank you for the service read more

Midas - Brake Job excellent service - Auto Repair Near Me - Henderson, Nevada

Went to this location to get my tire fixed, it was letting out air really quickly and clearly had a hole. They told me there was nothing in it and that it had dry rot and I would need to buy a whole new tire. First quote was $120 and the tire would be there by 2pm. I called back at 5pm to find out what was happening and they told me it would now be $180. At this point I didn't trust it so I went to another shop, I had a screw in my tire- cost me $30. Seems all lies. read more

worst experience ever for an oil chsnge. my car now makes noises thst it didn't prior to them changing my oill. i brlieve they intentionally damaged my car so yhey could tell me I meed $4000 worth of work done. all I wanted was a simple oil change. be smart and go anywhere else. these guys are not trustworthy at all. I'm so upset with them read more

DO NOT come here. Brought my car in because iwas was overheating. They quoted me $3800. Absolutely not. Somehow got It down to $2200. Paid the $2200. They said that included the oil change. 3 days later my cars overheating again and says I need oil. The techs response was "well you've been driving so It must be another issue" Bring It back in they're saying it's not overheating. I clearly have seen It. And they said they didn't do an oil change. They are absolutely ridiculous. A waste of money completely and I will be contacting the BBB read more

Went in for an oil change and when it was done they gave me a list of over $3,000 worth of repairs they said my 2009 Toyota Sienna LE needed. I said I'll consider it. I went home and inspected these things myself. For example, he said the serpentine belt had lots of cracks and could go anytime and he tried to scare me by telling me I wouldn't want it to break while driving, etc. I inspected the belt thoroughly myself and it was like new. I did not see one single crack. Next he said my radiator was leaking and needed to be replaced. I inspected it myself and there were no signs of leaking. It was dry and there were no spots on my driveway where it's parked. He said my head gaskets were leaking. I checked that myself as well and they were clean and no signs of leaking. The only truths he told were that the fluids need to be flushed. I recommend anyone stay away from Midas on Windmill & Pecos. When I was talking to my father about this experience he told me that he used to go there and had the same problem with the same guy (I think his name was Mark). He charged my father for repairs he didn't need. read more

I did not have an appointment and just did a walk in. I was able to get my car serviced really quickly. I was there less than a half an hour, and they completed my synthetic oil change along with courtesy inspection and tire rotation. The customer service provided was outstanding! We will definitely be back for all our vehicles needs!!! read more

I love this location on windmill! I have never had a bad representative there they are all awesome and super friendly. Chadd's ability to build a ability to build a rapport with his customers is phenomenal! The owners are just as awesome and friendly they actually paid for my oil change that's how down your earth and how they give back to their loyal customers. My doesn't go anywhere else! 10stars read more

I went to this location because I had a Groupon, the manager did not have my appointment and was very rude, turns out there were five other people who had made appointments but they were not in the computer. I don't plan on going back to this location because their customer service is terrible and it took forever to get the work done on my car (I was there over three hours) and I figured out I was over charged. read more

After needing a muffler installed , I contacted Charles the manager in person. He stated he "Hated installing mufflers, because it ties up his rack space when he could be making faster money doing brakes". I purchased the muffler model online, and brought it to his shop on Windmill Road, Las Vegas. He rolled his eyes at me and huffed in anger, because i was going to tie up his rack in the bay of the shop. Charles made that known once again, and asked me if I had the bent pipe part needed to install the muffler. Why would I have the pipe? I am NOT a muffler shop... I'm a customer ! He then told me he needed to call for the part to be delivered, before any work could be done on my exhaust at $130 per hour. This all started at 7:30 AM... yet the needed pipe order was not called to the distributor until 9:08 AM , (after Charles finished his personal phone calls and breakfast in the manager office). At 11:00 AM , I asked Charles if there was any word on when the pipe was to arrive, and he told me the following: " When the pipe arrives, you'll get your word, Your car sitting up in the air out there is costing me money" The pipe arrived from O'Reilly Auto part next door at 11:18AM and the technician started the work. At 1:15PM the muffler was on. 6 hours to install a single muffler? There were no cars ahead of mine. 6 hours of sitting in the filthiest waiting area in Las Vegas. It looks like the floors , windows, table tops, and window sills haven't been cleaned in years. $358.00 later, I had my muffler installed. This price was after I had to argue with Charles, because he wanted to charge me originally 4 hours of labor, ( because my car was sitting on his rack?)... Who knows? One thing I will tell you, I will never return to another MIDAS MUFFLER CENTER, after the horrible customer service and attitude from the Manager CHARLES ~ Craig Lembke Las Vegas , Nevada read more

First off I was a Ford Skill 8 Technician for 8 years. I maintain my car myself and have done all the routine service on my vehicle since day 1 mile 1. I came here for an oil change for 2 reasons. 1 - It was way too hot to do an oil change myself and honestly it is grunt work. 2 - Jiffy Lube down the street wanted to charge $80 for an oil change. I was the only customer waiting at the shop and they took over an hour to change the oil. They will try to upsell you on the usual engine air filters, cabin air filters, brake flushes that are useless 99.9% of the time, tune up, brake work, and tires. They also claimed my oil drain plug was leaking. Sure it is since my garage floor is sparkling clean and I check the oil level weekly. Save yourself some money if you can do it yourself. Just wait until night time when it cools down if you do it outside or just put a fan on yourself in your garage. If you cannot do an oil change yourself then go to Walmart. For full synthetic they only charge $45, not $70 like these clowns or $80 like Jiffy Lube. Also, the manager is your typical service writer who doesn't know a whole lot but to sell the actual repair and upsell for both the tech and himself. The other guy has been a service writer for 3 months and doesn't really know what's going on. read more

Rip off, try to upswell you even when your have Groupon. Never coming back again. Shitty customer service with no greeting either, they are out to get you. Piss off, losers. read more

Wow these Guys Really have that Midas Touch over here on Windmill! This Midas place must be family owned! The Most friendly, Helpful and Best of All Honest Mechanics I have Ever came across! The owner Rob Really helped me with figuring out a few problems with my car at No Extra cost! Jimbo the Best Mechanic! He knows his Cars & he don't Play! Thanks Fellas for being such a Breath of Fresh Air! Highly Recommended read more

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I took my car in for services long overdue. The location manager, Charles did an excellent job recommending services needed and answering my questions. Something urgent came up and I needed to have the job finished by close of day, although it was supposed to be kept overnight. Charles made magic happen to ensure I'd get my car back that evening. This team cares about the needs of its customers. read more

Worst Example of a RIP OFF I have ever scene, my friend went into their shop for an oil change and they refused to return his car (Read in Illegally Seized his car) saying that an issue, which was covered under his EXTENDED WARRANTY and that they couldn't get a part for until 5 days later, was the reason it wouldn't be returned and cited NRS as if they had the authority to seized a vehicle, a fact that was totally debunked by both the Police that I called and a retired Marshall. I called numerous shops and a tow company and they ALL said the same thing - That my friend only needed to sign a liability release to the shop for the car, and the Police agreed they had NO right to Keep his car. I called AAA and arranged a tow to another shop and got to listen to the Manager of this Midas tell me "If you were really his friend you would help him pay for the repair." REALLY? Help him Pay for you to seize his car (which the Police told us you had no right to do), Not have his part for 5 days and lie to him? NO REAL FRIENDS ARRANGE A TOW FOR THEIR FRIEND TO ANOTHER SHOP WHO WON'T DO ANY OF THESE THINGS. DON'T EVER GO HERE! They even tried to Bully my friend who came with me to help (Who is a Security Manager for a Casino Property) , myself, and my friend whose car they illegally seized, so we all had to record the entire situation on our phones. The ONLY REASON THEY STOPPED is they realized I had a Verified Twitter account and was posting on Social Media as well. NEVER EVER EVER GO HERE. read more