After my experience at this micro center today, I never ever will shop here again. I went in today to buy an Apple TV and the Apple HDMI Cord. The only reason I go to microcenter instead of Apple, is that I'm too lazy to walk through the entire mall for Apple. Once I purchase the TV & Cord i bring it home to open it. Once I open the cord I find an old cord for a TV in the apple box completely sealed. I had to drive all the way back to the Microcenter to return the item and ended up with terrible service from a nasty older lady in the return section. I will never ever purchase anything ever again here! ***BEWARE OF APPLE PRODUCTS AT MICROCENTER*** read more

I used to really like this place, in the past 5-6 years, it seems to have gone downhill. Its sister store in Duluth is twice as big and has the feel that I remember. Just OK prices, good selection of network equipment. The kind of place you go to browse before you order exactly what you need on amazon or cdw. read more

This place has SHARK sales people. They will follow you everywhere, and they don't know crap about PC's, they just push whatever costs most it seems. This USED to be the cheapest place I knew to get whatever you need, but now, I go there when I need a part right away. Otherwise, I shop online for OEM stuff. Entire PC? Don't do it, online is better priced. Apple fan? The prices are the same here as online. Blank media? good prices. Tools, bags, accessories.. Umm.. no. read more

I bought my very first computer in 1992 from this store. I have been using them since. The staff is always friendly and knowledgeable and can typically help even the most knowledgeable nerds find the product that is best. read more

Walked in here on Sunday 11/30 and although the place seems pretty huge all of the apple stuff is over to a little side corner which was good because it was easy to find. However, I was unimpressed with the cost somehow I was under the impression that the prices would be better here. The sales lady stated we already are offering it at cost..my thoughts it's the same price in Best Buy and at the Apple Store. Not sure if I will go here again. read more

This is a decent store for computer accessories and parts that other stores typically don't carry how're you must know exactly what you are looking for and/or need. Customer service is terrible. I have been shopping at this location for 10+years and I have found one employee helpful (purchasing a tablet for my mother years prior). Today I came in looking to spend $400-$500 on a ultra portable laptop. Had the one in mind, took 20 minutes to even be acknowledged. When I finally got someone to get the laptop, he proceeded to tell me it was not a good one and was trying to sell me one that was way over my budget. Too bad for his commission. I went to Walmart, bought the exact same laptop and had the price matched to micro center. read more

Ran by a bunch of losers who can't pick up their fucking phone! I've been on the phone for hours and haven't even spoke to no one! DONT GO HERE read more

If you are in to electronics, ever been called a nerd, dork, dweeb, brainiac this is the place. This is your home.

Love this place! I wish someone would have told me sooner. I've been buying off of Amazon and Newegg for years. I came to this place and they have basically all the same brands at around the same prices. A great way to support your local community! Even though it's a chain. Great return policy. Pre-order and pickup service (I use this often and it's great). Great and knowledgeable service! Would have gotten 5 stars if it was a little bit more organized and clean shelves. read more

They worked hard to make things right and I really appreciate that. It took posting here and getting corporate involved before the needle moved in the right direction but they did take care of things. They have some great technicians who truly care about the customers and in the end that is who took care of me and not the store management directly in any way. If it's up for outside input my vote is for Service Technician Lance Lewis to run the place ;) Very knowledgeable and willing to listen to me ramble and try and explain to him things I knew little to nothing about and then took real steps to find solutions. To summarize things, my faith in Micro Center was somewhat restored but unfortunately tarnished. I will still, and have since, purchase from Micro Center but with a bit more caution. Oh and I will not be purchasing another Power Spec computer anytime in the near future. read more

I needed some replacement capacitors for my TV and Radio Shack didn't have them. So they recommended that I check out Micro Center. I walked all around the store trying to find where the capacitors were. I finally found someone who could direct me to where they were. But he didn't work in that area, so then I had to wait around for someone who did know that area so that I could get some help. The capacitors were HORRIBLY disorganized. All mixed together. It made it really hard to find the specific capacitors that I needed. I did leave with some though - not exactly what I needed, but close enough I hoped. My recommendation to Micro Center is more staff and more frequent organization! read more

I definitely recommend checking out Micro Center. Over the years my family has been here several times (more than I have) and I know they have very good deals. I haven't bought anything "major" out of here yet but when I do, I'll be sure to update my review. read more

Cons: Good luck trying to find small computer components there. Better off shopping online at a competitor. Pros: It's great when you can find deals on open box items. These are typically in great shape. The only thing to watch is the return policy for these open box items but you could save a lot of dough with some items. read more

This place is Toys R Us for geeks! This place makes me happy! Prices are awesome and I just love this place!

Went for fIrst time experience yesterday when I went to pickup new laptop that I reserved online. I was very expressed that there was a separate line to pickup merchandise and it was quick. I could not believe the option to hold an item without paying up front, just in case something comes up or you change your mind. Although neither location is close to me, I am still pleased and will use them again. Decent parking which was filling quickly with customers but no complaints. Cashier was friendly ! read more

For some reason I thought this place would be like Tiger Direct, which in a way it is. They have a huge selection but the prices are a little up there for some of their products, especially apple items. It's a little out of the way but if you enjoy building your own computers, this is the place to be. read more

Not as helpful as I would like. But good variety of computers on hand!

I don't know how anyone could give this place a bad review. I grew up going to this place when it was considered the big box store. This place has everything you could possibly need for your computer or audio/visual equipment. I'm compelled to give this review after buying my new computer this weekend. It was tax-free weekend and Micro Center was slammed but they didn't see frantic or rushed. Everyone was smiling and polite and incredibly willing to help. I had to return my first laptop after realizing it lacked some features I needed and they had me in and out in no time. I've bought my past 3 computers here and also bought my TV here. Got a great deal every time and always enjoyed my experience. No reason to go anywhere else. read more

Although it has been a few years since I have been to this location the layout of the store is the same. One major difference is the customer no service that I received. I approached two separate employees and before I got close enough they turn their gaze and walked the other way. I always get way better customer service at Best Buy on Cobb Parkway and the prices are about the same read more

I came here to get a new battery for my laptop and the staff helped me find the right kind. It was a little difficult to find my way around the store, but once I found the isle for the batteries, I saw that there were so many kinds (who knew there were so many battery types?) and I wasn't sure which battery would work with my laptop. I spent a while trying to google battery types on my smart phone before the staff noticed that I needed help and they helped me find the exact kind of battery my laptop needed. They even sold me a warranty in case the battery breaks. All in all, a good shopping experience. read more

I'm surprised reading these reviews. I went to Micro Center today to buy a laptop and I thought the folks there were very helpful and the prices were very reasonable. When I got home, I realized that the computer I bought wasn't going to work for me, and they made it super easy to come back and exchange it for something else. Everyone was nice and helpful and polite. I will definitely go back there again. read more

Questionable Pricing - I've always rooted for Microcenter and have purchased stuff there over Amazon as long as it was reasonably close in price, even paying a little extra because it's a local store. Couple weeks ago I purchased a hard drive for $95 which was close to the price at Amazon. Just received a $10 coupon from Microcenter in the mail and decided to use it to purchase another of the same hard drive,. When I got there, found the drive was now $105. So they sent out the coupons and raised the prices by $10. I ended up buying the drive from Amazon. I am no longer going to give Microcenter the same courtesy as in the past. Unless pricing is less than Amazon, I won't buy there any more. read more

Typical Bait & Switch advertising. After much research I waited for the computer I selected to go on sale. The day I received the circular I went in to buy it and was told they had sold out, but they had their own private label computer available that met, or exceeded the specs on the computer I went in to purchase. A year and a half later I have made two trips and spoken to countless on line service reps or store repair reps in an attempt to diagnose the reason for it to just die. VERY POOR customer service!! Steer clear of this store. Very deceptive practice!! read more

Interested in a company that will treat you right when your laptop is on the fritz? Then avoid this company. First, it is almost impossible to reach someone on the phone when you call in; "sale representatives are helping other customers" is what you will hear for 10 to 30 minutes. If you need to leave a voice mail, the company doesn't have it! Don't purchase the company's warranty service; it isn't worth paper it is written on. My laptop died 4 weeks ago and I have received the runaround; it took a week to get a box to mail the laptop back (and then they sent the box to the wrong address). It took another week for the company to look at my laptop. They told me they can't fix it but won't tell me what they did to determine what was wrong. For the past 2 weeks, I've left messages for someone is MIcroCenter's so called "customer service" to return my call about next steps. read more

Been coming since the beginning of time. It's my go to for all of my repair needs. I can spend hours in here. The wife hates when I come here because she knows what's about to go down. Not to mention that's it's the most convenient store within miles. read more

Very knowledgeable and helpful staff. Carlos in particular was a tremendous help in assisting me with building a new PC.

Wow. Apple authorized dealer? This place is like a big radio shack with 1970's looks and service. Called in advance and was told to bring it in and they said they could fix it as long as it was the hard drive. Came in, was a mess where no one knew who was Next in line, had to sign on with a hand written form (in a technology store in 2016), had to fend off customers who tried to get ahead because of the confusion, only for the clerk to come out and tell me 15 minutes later my computer is obsolete and can't do anything for me. I'm actually lucky I didn't drop my computer off here. Who knows what kind of disaster they would have caused. Wasted a drive here and a nice morning. Thank you Micro Center. read more

Generally speaking, I'd recommend Microcenter for most computing needs - it has Fry's prices (or close to it) while having a bigger depth of computers and components than CompUSA or Best Buy. Their credit card is pretty good too (gives you reward points with a low APR). read more

I just hung up the phone after about15 minutes of "your call is very important to us"..nobody took my call; during this time, I read the reviews on Yelp and decided to go elsewhere. Looks like they don't give a damn anymore. Used to shop here .... read more

Great place I bought all my parts for my PC very good help from staff they gave me discounts witch helped me a lot I payed $1400 for my PC on Amazon I would have paid $1570-$1590 read more

Came in with a 20-year old FLOPPY DISK (yes, floppy disk) that had information I really needed. Service was immediate and I was out in no time flat with info transferred to a thumb drive. Customer service was exceptional. I'll be back! read more

I'm a fan of this place for sure. I don't like the fact that Fry's is FAR as hell and Micro Center is a nice change to that. It has all of your basic needs and the prices are pretty fair. read more

Great service by Daniel...very knowledable. Bought laptop plus Office software... they matched internet price on software at $89.00 .... Always seem to get good service here...will definitely keep coming back! THIS IS THE PLACE TO GO FOR COMPUTER RELATED ITEMS. read more

I highly recommend if you are going shopping here, you should be knowledgable about hardware or software for computers and computer related items or bring someone with you that knows what they are talking about. I have never had any issues with Micro Center. read more

I am so done with their nerdy sales people. They know absolute squat about squat. My suggestion is DO YOUR RESEARCH before going into this store. Ask where a certain product is then tell him you are done with them and need no more assistance, because they will feed you a line of BS and try to sell you on something for your solution and by the time you get home you find out it is the wrong product. Disregard these commissioned sales people and deny them their stickers. You ain't gonna make a commission off you wrong advice. This is not a one time occurrence. I have been a long time customer and I am getting closed permanently boycotting this store. The sales people do not qualify as techs. If you find yourself uncertain about what to get, just leave the store and go home and do your homework on their website about an exact product. If they don't have it then go online somewhere else because their sales force are worthless. They do not deserve the gratification of servicing me anymore. I have to go up and exchange once again. Plus I beat their prices online most the time. Scan their products with your phone and ignore them if the price is lower get them to match it. Pick a product off the shelf that significantly higher than online retailers and ask,"Why is your price so high?" And watch the expressions their face. Priceless just priceless. Everything should be online as far as I am concerned. Proceed cautiously shopping here and question their service plans. Oh and be careful about the gravy trains in the back. Used car salesmen that think they are all Bill Gates. Where do these people come from? read more

I've shopped here for many years. It's my goto store if I don't get something from Newegg. They have just about everything imaginable in their store. It's definitely a toy store for nerds! And Macheads! read more

Absolutely DETEST this store and the business itself which touts itself as THE SOURCE for all computer related anything. No one ever available to help find anything. Had a guy actually roll his eyes at me when I asked for help. Today went in and purchased a refurbished keyboard only to find I could not locate the drivers (turns out in was INSIDE THE MOUSE). When I called CS to point out I couldn't find the drivers he "suggested" I download them from the internet to which I asked if he understood how a wireless keyboard worked. My question was met with a snarky "Well thank you for your question. GOOD-BYE." and the mofo hung up on me. Called back and LeAnn was kind enough to point out that the driver was inside the Mouse. Avoid this place if you can people. read more

I have bought a couple of laptops from here in the past. I'm leaving the review here and now because I just went through a video card crisis. I purchased an Nvidia card here and suffered through troubleshooting it (not Micro Center's fault). I'm very good with computers, but the Nvidia card is absolute trash (not defective... just a bad product). I was thankful that Micro Center provides a technical support line for purchases so that I could bounce some troubleshooting ideas off of them. Nvidia support was next to useless. Anyway, I could not get the Nvidia card to function properly without crashing every 5 minutes, so I gave up and took it back. They helped me exchange it, and I found the new video card that I wanted to exchange for. The new video card apparently did not come with a low profile bracket since my computer is a slimline tower, but Micro Center staff went above and beyond and took out a bracket from another card and even assembled the bracket for me at the front counter for free. I was very impressed. They didn't give me the second bracket I needed for the VGA adapter, but I went over to Fry's and bought a $5 bracket kit. Now, my video card is running A-okay, and I love it (I despise Nvidia now.). I got a $30 discount on the new card because the box was open, and it's great. It was exactly the one I wanted (It's pretty, too... if I might add). Mind you, I got this level of customer service without spending $100's there. It's a $60 video card. I would give Micro Center 5 stars, but I feel like the original sales associate should have talked with me more about the Nvidia card that sucked and found out what I needed better and could have been more informed on the problems Nvidia video card drivers have (Nvidia = absolute garbage... I'm never buying an Nvidia chip again). Other than that, I'm very pleased to have dealt with Micro Center. They did a wonderful job. Bravo! Thank you very much! -Tyler read more

Useful if you need a part quickly; the items are typically well priced, which is about all I can say for this location. Every time I've been, it is just about impossible to get help from a salesperson there.. and all I usually need is help figuring out where in the chaos it is! I've almost always ended up having to use their computer terminal to just look up its location myself. That being said, the prices are OK, its close, and has those parts that you just won't be able to find at a BestBuy / Target. I would really prefer to go to a Fry's, but the nearest one just isn't worth the drive; this place will fit the bill in a pinch. read more

So upset with Micro Center. I have been buying computers, laptops, routers, phones, everything from them for the last six years, and was about to buy another computer this December. Well I had to get one of my laptop fixed by them that I bought about two years ago because my laptop would not charge, quoted me 70 bucks...could I have gotten it done cheaper, sure.....but I am a loyal customer did not feel like going with anyone else because I love this place always go here...well not even 30 day later my laptop will not charge again. Took it back so that they could fix it... was told to pay again. No thanks and I will never do business with them again. They definitely do not understand how to cherish long term customers. Me and my family will be shopping somewhere else for our electronics. NEVER AGAIN!!! read more