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    Michaels

    2.9 (99 reviews)
    Closed • 9:00 am - 9:00 pm
    Updated 3 months ago

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    Fixed pumpkin
    Rae A.

    I bought a lighted pumpkin and I dropped it !! Broke into two pieces with a few chips !! I went to Michael's to save the pumpkin !! Guess what it was repaired !! Denise and Raelean were professional and so so helpful!! Thank you they suggested what to use and directed and even walked me to isles for I need several things I got clay Orange paint pen and glue Thank you girls you are the best Have a project get down to Michael's Oh yea you must check out the Halloween decorations just fabulous I had to get some !!

    Return policy
    Eva I.

    I normally do not shop at Michaels but I needed to get supplies for my daughters project. I didn't use all the supplies therefore I had some items to return. I had my receipt and because my debit card was stolen she was not willing give me cash back. My return was only about $5. I don't shop there so I didn't want a gift card. The manager Rocio was not being helpful at all and very rude. The managers need more training on their return policy because Their return policy states that Purchases made with a debit card will be refunded as cash. I asked for her to write her name and corporate number and she rudely told me to do it myself.

    Dirty dirty sink
    Karie F.

    So I stop in to see what's good. Being a creative person, I love Michaels and have never been to this location. Very old and weird layout here. Aisles are lined weird. When you enter you are walking through the checkout area. After browsing for a bit, all the tea I drank hits and I have to use the restroom. Located in the back near the frame Dept. As I get there I see they have a lock number pad on the door. WTH? We are in Stevenson Ranch here. No transient people even around. So I went to ask the girl behind the counter in framing. She was helping a Customer and called for someone to come open the bathroom for me, which is fine if someone actually had showed up. So after about 10 min I go back to her and she calls again. Now, at this point she could have excused herself to walk 10 steps to open the door for me. Instead she calls again for someone to come. This time a man named Richard( I think)shows up. When I asked him why they had the doors locked, his reply "for security reasons". LOL!! Really? Ok, so you don't want all the homeless people coming in and messing up your bathroom?? That same DIRTY bathroom with NO PAPER TOWELS?? Right. Got it . Now I'm so disgusted and turned off by this store that I would never spend a dime of my money here.

    Already thinking about fall

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    Page 3 of 3

    Ask the Community - Michaels

    Review Highlights - Michaels

    “The only place in the store that I don't spend a lot of time are the floral and framing department.”

    Mentioned in 3 reviews

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    The Altered Stitch - Knit pullover with yarn from the altered stitch and gauge help from Vanessa

    The Altered Stitch

    4.4(80 reviews)
    14.1 mi•Lake Balboa
    •$$

    Beautiful yarn shop The owner,Vanessa, always greets people…read more ( warm atmosphere with other knitters too). Great selection of hand dyed yarn. Social knitting Inclusive Restaurants nearby

    I self taught knitting by watching youtube videos and by ordering simple scarf or blanket patterns…read moreonline. After numerous scarfs and blankets it was time to reach out to a store where i could purchase my supplies, but also get support as I take on more challenging projects. Vanessa was kind enough to help me pick out a hat pattern online and she suggested yarns in the store that would be easier for my first hat. After purchasing my materials, she suggested that i sit down and start my project. One of the kind ladies working on their projects not only helped me start my project, but she put in a lifeline (learned something new). I sat and chatted with the group as I worked on my project. I choose this store even though it is further away from my home because it is open W-F until 7 pm so I can go over after work for help. They are open on the weekend. And lastly, as I expected there is a community of knitters willing to help. I'm overjoyed to have found a place to learn and challenge myself after working solo for so long. Lastly, the yarns in the shop are beautiful and I found the prices in line for the quality. I'm willing to pay a bit more for quality and for support. Vanessa has created more than a store, she has created a community. I will be back very soon to work on the next stage of my hat.

    Photos
    The Altered Stitch - Half-way through my crochet blanket with yarn from The Altered Stitch.

    Half-way through my crochet blanket with yarn from The Altered Stitch.

    The Altered Stitch - Emma's Yarn

    Emma's Yarn

    The Altered Stitch - Toby Roxane Trunk Show!  Autographed books still available!!!

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    Toby Roxane Trunk Show! Autographed books still available!!!

    Michaels - artsandcrafts - Updated October 2026

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