I've been knitting now for 11 months and always look forward to my time at Eva's. She was helped…read moreme with projects, guided me to the right yarn and encouraged me along the way. I love the yarn selection and enjoy stopping by to work on my knitting. The knitting group is always friendly and encouraging. Eva's yarn is the BEST!

Beautiful store, beautiful yarn--but an absolutely terrible customer experience…read more I walked in ready to spend money on yarn for several upcoming projects, but the staff were incredibly rude, cold, and unwelcoming. When I asked about classes, I was met with such a dismissive attitude that I honestly felt embarrassed for even asking. After leaving, I checked the reviews and was disappointed to see that I'm clearly not the only person who has experienced this treatment. I wanted to support this local business, but I won't spend my money somewhere I'm made to feel unwelcome. Beautiful products mean very little when the customer service is this poor.

I am so blessed to feel a part of Zoe's Studio and know that Sule is able to assist with various…read moreknit projects or concerns. Her jewelry is fun and wears comfortably. This studio provides support that continues to inspire new work and friendship.

I walked in here to find some quality yarn for some funky colored yarn box braids. The ladies were…read moreextremely friendly and helpful to me. I found exactly what I wanted thank you ladies!

Horrible to a potential customer no wonder the place is so empty. Walked in without getting greeted…read moremade straight eye contact with the employees just looked at me and continue gossiping. Only spoke to me when they noticed I had a drink and said no drinks allowed. We are adults, not children If I make a mess I'll clean it, also nothing valuable in that store. Just a bunch of old rude employees.

They are very nice people who offer friendly service. The store carries all kinds of cotton fabric…read more I'm glad I discovered this place.

I love love Hobby Lobby, but they have a manager there that needs some serious management training…read more She is going to get them a law suit if she does not correct her ways, she is always up front & her name starts with a "V". I heard her say some stupid stuff for a manager, just after the Covid scare, "where is everyone getting their money from", because a Mexican family was buying a lot decorations for a party!. On another occasion during the day & the lines were long", doesn't anyone work anymore!. Just yesterday I had a $45 order, all I had was a hundred on me, the cashier asked if I had something smaller, I did not, she called "V" over & she asked the same question, I said NO, sorry. She said I would end up with a bunch of $1's, I said no problem, she came back with like 50 $1's & some $5's - she told the cashier, the RULE is you have to use the $1's first. Well the cashier did not listen to her & gave me $5's. As I was walking out, I swear she went into a victory dance. (Not knowing I got $5's instead of $1's) I am contacting corporate - that was the final straw. Really "Rule", she sounded stupid, that's the RULE. Imagine a manger behaving that way.

Not to single out this location…read more.. I seriously do not like Hobby Lobby, no matter the location. I will say the music was pleasant, the selection okay, and the store was clean, but they need to understand that they're missing out on certain communities of people. The first, us Neuro Spicy brained people/autistics. Not a single sign whatsoever on what's where, what's down the aisle, nothing. It becomes very overwhelming and stressful. The second group of people? Any and all with a bad neck. Not having signage, forces us to look down each and every aisle before going in it, causing someone like me with a birth defect and cervical instability to become very dizzy. Yes, I could have asked for help, but I chose to familiarize myself with the store. Not realizing years and years since I've been in one, they still don't have any signs at the end of their aisles. Is it laziness? I have no idea, but as a highly creative in many areas, I'm done with Hobby Lobby. As an art store, GET CREATIVE, and put up some signs.

I love everything about this needlepoint store: the wonderful selection of canvases, the huge array…read moreof fibers, the incredibly helpful staff. It's my happy place!

Great selection of canvases and supplies! Staff are very helpful and knowledgeable !!read more

The owner is so kind and inviting. I attended a workshop and loved it. The environment is warm and…read moreinviting. They are kind and patient. Truly an asset to the community. Highly recommend supporting this business.

So sad to not support The Makery any longer. I was a very early adopter of the original shop, going…read morewith friends as well as regularly getting Take and Make kits. When the subscription club started, I was in the initial round, paying over $100 every couple of months for a long time for blind projects. Veteran family, woman, POC owned company - and cute fun. I taught friends to love them and brought several new subscribers to the business over the years. But the customer service has left me in complete (negative!!) disbelief! Unfortunately, Jolie and The Makery have lost my support. There were some super bowl Facebook "games" in February of 2022. I engaged with the posts for fun, expecting nothing. Then was notified I had won a free sign and to contact them for shipping. I did. As you can read for yourself, for over 6 months I've been told different stories while nothing has ever shipped. It's shocking because the website is full of items for sale that match the give away. Jolie and team simply needed to send something surplus they never sold and be done with it (it was a random design after all). It's become principle. Companies ask you to engage to grow their social media presence. The giveaways need to be followed through with. Especially for a long standing customer. Honestly, even letting me know the timeline or that they couldn't afford to send something would have been enough. Acting annoyed I asked didn't sit well with me - With a little communication, I would have said no worries, I didn't need anything! I have entire boxes in my garage of her projects not started as I supported for so long but never had time to do most of them. About 5-6 months after the back and forth there were items posted for sale. I simply asked if any of those were available for the giveaway never sent. My comments were deleted, I was blocked, and my messages and since been rejected. I was treated as an aggressive troll, not a customer that had been respectful and spent quite a bit of money. Simply put, The Makery uses customers to increase their social media engagement and sales, yet doesn't follow through. Support has been lost - from me. Don't fall for the "we love our customers so much". They don't. You could be taken advantage of too! Lots of similar kits from small businesses out there from great, small businesses - some even cheaper! Shop elsewhere!

Deeeeeeeeeeeffffffinatttttlleyyyyyyyyy my go to place for everything arts and crafts. Also the…read moresecond love of my life. I'm pretty much here religiously, even if that means walking out with nothing. It's really where I go to think about my "next project". {I have so many "next projects"} The staff are generally friendly, there is this really sweet girl at the cash register with curly black hair. Other than that I'm either literally searching for an employee, or am completely ignored. So I usually don't try to ask for help anymore. ‍ oh well It's still my favorite place even though the staff seems short handed and hard of hearing.

Typical Michaels. Full of craft supplies and things in between. I was on a mission to purchase a…read moreHappy Planner for 2026. I found it at 50% off. The one I found was super cute with a moon theme. I am a little disappointed its all self checkout. Employees were friendly and were willing to help.

Sandra was absolutely fantastic yesterday! She was the only one at the register and self check out…read morestation. She did a great job of multi tasking and she had a positive attitude.

I was very satisfied having Dave help me in the picture framing section at the Westlake Village…read morelocation. He answered all my questions, made suggestions, and kept me informed about what he was doing and how long it would take, not very long at all! Dave made a conscious effort to make sure I was happy with his work. I would recommend Michaels picture framing services in Westlake Village for anyone who wants quality work done and superior customer service.

I had ordered a picture of my friend & her grand daughter to be put on a tile as a Christmas gift…read morefor her. The tile took much longer than it should have to get here. I was worried because it was not going to come when it was supposed to. I went to CVS to have one done but it turned out awful. My daughter said go to Michael's to the framing department so I did. OMG! I poked my head in the room where Rachel was putting a frame on a photo for a customer. She looked up at me and with the sweetest voice said Hello, can I help you? And help me she did. She helped me make a tough decision on what frame to use. She had the patience of a Saint. Other customers would come up while she was helping me and they were treated with so much care and respect. After she finished framing it she wrapped it really well and it was beautiful. My friend cried because she liked it so much. Oh and afterward the tile I had ordered showed up the next day. Every time I go into Michaels someone is there to help me find something, give me ideas, or show me how to do a project. I love Michaels. I never went to the framing department here before but I will from now on. It was a good experience!

I stopped in here on a whim, and because I wanted to see what kind of poster frames they had…read moreavailable. First off I noticed the Valentines merch, as that's just a couple weeks away. Then the Christmas merch, 75% off, which was extremely tempting! For picture frames, they had a lot of good options, from traditional frames in custom sizes, to pre-made frames, including shadow boxes and floating style frames. I was just doing research tonight, not ready to buy, but they did have a lot of options for me to consider. I also used their restroom and while it was barely stocked, it was adequate for my needs. Store was well-lit, clean and tidy. Aisles are pretty wide and were well stocked.