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    Eva's Needlework

    3.8 (61 reviews)
    ModerateArts & Crafts
    Open 1:00 pm - 4:00 PM

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    Photo of Izzy Z.
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    2 years ago

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    Photo of Ann N.
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    3 years ago

    Eva is amazing, friendly, knowledgeable, caring. Anything you'd like to learn she will help.

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    4 years ago

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    5 years ago

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    3 years ago

    Very helpful and large selection of yarn. Prices are reasonable too. Hours are convenient.

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    Photo of Hana I.
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    8 years ago

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    4 years ago

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    Photo of Amy L.
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    7 years ago

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    5 years ago

    By far the worst customer service I have ever experienced. Ava needs to stay off the phones with that attitude!

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    Photo of M.J. W.
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    11 years ago

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    9 years ago

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    15 years ago

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    8 years ago

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    9 years ago

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    7 years ago

    Well stocked local yarn shop. Friendly group to knit with and Eva is an excellent teacher!

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    5 years ago

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    10 years ago

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    Photo of Liz S.
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    7 years ago

    Super fantastic help! Eva has quite a selection of yarn. Wonderful helpful and knowledgeable staff!

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    14 years ago

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    11 years ago

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    19 years ago

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    15 years ago

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    7 years ago

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    14 years ago

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    Photo of Anna K.
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    9 years ago

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    12 years ago

    I am in out Eva for the last 15 years, the attention helpful always very good, excited get there to purchase my supplies.

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    12 years ago

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    9 years ago

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    Page 1 of 2

    Ask the Community - Eva's Needlework

    Review Highlights - Eva's Needlework

    I was lucky enough to meet Eva herself and she is very kind and helpful.

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    Color Cafe

    Color Cafe

    (41 reviews)

    $$

    We decided to try Color Café for a fun pottery painting outing. It was me, my two daughters, my…read moregranddaughter, and me, and we were looking forward to spending some creative time together. Unfortunately, it didn't turn out to be a great experience. * No blank pottery to paint - Everything available already had printed designs on it. We were hoping to paint our own plates, cups, or bowls, but there were no plain pieces available. * Very limited selection - The inventory felt small. We were told a party of 20 was coming in, and it seemed like the blank items might have been saved for them. * Unhelpful service - When we asked about options, the staff didn't seem very helpful or friendly. * Pricing - There's a $10 studio fee per painter, and many of the stamped platters were around $42 more, which felt expensive for items that were already pre-designed. Since there was nothing blank to paint, we ended up leaving without doing the activity. We were hoping to try something different from Color Me Mine, but unfortunately this visit didn't work out for us. We're going to Color Me Mine.

    I had my 9 year old daughter's birthday day here and it was fabulous! The staff couldn't have been…read moremore supportive and understanding with a bunch of 12 year old girls. They set up a long table and accommodated add ons. There was a table you could use for refreshments and cake. The girls had a great time and seamless! I highly recommend having a birthday here.

    The Makery - Kids Birthday Parties at The Makery

    The Makery

    (25 reviews)

    $$

    The owner is so kind and inviting. I attended a workshop and loved it. The environment is warm and…read moreinviting. They are kind and patient. Truly an asset to the community. Highly recommend supporting this business.

    So sad to not support The Makery any longer. I was a very early adopter of the original shop, going…read morewith friends as well as regularly getting Take and Make kits. When the subscription club started, I was in the initial round, paying over $100 every couple of months for a long time for blind projects. Veteran family, woman, POC owned company - and cute fun. I taught friends to love them and brought several new subscribers to the business over the years. But the customer service has left me in complete (negative!!) disbelief! Unfortunately, Jolie and The Makery have lost my support. There were some super bowl Facebook "games" in February of 2022. I engaged with the posts for fun, expecting nothing. Then was notified I had won a free sign and to contact them for shipping. I did. As you can read for yourself, for over 6 months I've been told different stories while nothing has ever shipped. It's shocking because the website is full of items for sale that match the give away. Jolie and team simply needed to send something surplus they never sold and be done with it (it was a random design after all). It's become principle. Companies ask you to engage to grow their social media presence. The giveaways need to be followed through with. Especially for a long standing customer. Honestly, even letting me know the timeline or that they couldn't afford to send something would have been enough. Acting annoyed I asked didn't sit well with me - With a little communication, I would have said no worries, I didn't need anything! I have entire boxes in my garage of her projects not started as I supported for so long but never had time to do most of them. About 5-6 months after the back and forth there were items posted for sale. I simply asked if any of those were available for the giveaway never sent. My comments were deleted, I was blocked, and my messages and since been rejected. I was treated as an aggressive troll, not a customer that had been respectful and spent quite a bit of money. Simply put, The Makery uses customers to increase their social media engagement and sales, yet doesn't follow through. Support has been lost - from me. Don't fall for the "we love our customers so much". They don't. You could be taken advantage of too! Lots of similar kits from small businesses out there from great, small businesses - some even cheaper! Shop elsewhere!

    Michaels - Halloween in Summer

    Michaels

    (100 reviews)

    $$

    Subject: Outstanding Employee Recognition - Heather (Lando Canyon Store)…read more I'm writing to recognize Heather at your Michaels store on Lando Canyon for truly exceptional customer service. During my visit, I was searching for specific sketch pencils and met an elderly woman (around 80 years old) who was struggling to find certain paint brushes. She had already been looking for quite some time, and I spent about 30 minutes helping her before we decided to call the store for assistance. Heather answered the call and came to the back of the store within minutes. She spent significant time helping us locate the exact paint brushes needed (sizes #2 and #8), searching inventory, scanning items, and even helping us find additional ones that were on sale so the customer could purchase the quantity she needed. She then continued helping me search for my items as well. What impressed me most was that while assisting us, Heather was also helping multiple other customers, answering questions, and supporting her team through her headset--all while remaining calm, kind, and extremely knowledgeable. I have rarely seen someone provide this level of attentive, multitasking customer service with such a positive attitude. I did mention this to a manager in-store, but I wanted to ensure Heather receives formal recognition as well. She is an outstanding employee and a true asset to your team.

    RE: MICHAELS BRANCH IN WESTLAKE VILLAGE, CA 5780 Lindero…read moreCanyon Rd Westlake Village, CA 91362 (818) 707-0013 ORDERED SUBMITTED ONLINE: Thurs., 11-27-25 after 10pm for CURBSIDE On Fri., 11-28-25, we got a text that our order was ready, and to click the link for Curbside delivery. We clicked "ON OUR WAY", then arrived there, clicked on "I'M HERE" and then it asked what SPACE # we were parked in. We did all that, and screen said they'll be out soon with our order. Waited, waited, waited, sat there, waited, and finally called the store and asked if they knew we were sitting there. The girl said, "we don't have enough employees to bring your order out, so you have to come inside the store". We told her that's impossible, we're not dressed correctly to be getting out of the car (hence doing Curbside), and that we had our dogs with us & they were not leashed & can't be left in the car alone. The girl told us to go back home and basically change our clothing, get leashes, and then go back to the store, to go inside. We called Michaels Corporate Office in TX, and reported her and the incident. They gave us our money back, and apologized profusely, saying this was completely unacceptable, unprofessional, and that this is NOT what Michaels stands for.

    Treasured Memories - The inside of the "Explosion box" I made.

    Treasured Memories

    (12 reviews)

    $$

    I decided to make an "explosion box" gift for my parents for Christmas. I waited weeks for it to…read moredeliver from China, and then spent hours and hours designing and creating this scrap booking project. I went to Treasured Memories for my craft supplies. The ladies working here are very nice and helpful in navigating the shelves of ribbons, stickers, and the prettiest designer papers. I was able to find all of my supplies that I wanted and the cost seemed reasonable considering everything I had. I went to this store 3 times in one week before Christmas, and I had the same great experience as the first. Thanks to this store, the box gift I made came out perfect!

    I have been in a few times to buy card stock and stickers for scrapbooking and they have a nice…read moreselection. A little more expensive than the big box stores but a more eclectic collection. I've also bought a few of their easy little cardboard book packages to take to craft weekends which have always looked great crafted. I went in today to buy some embossing powder. I asked the staff member as soon as I walked in and she admitted they didn't have much as it isn't a popular craft now. (None of the big box craft stores, Walmart or Graphaids had any at all). We found a couple of powders in the discount sale area and luckily one was just the green I was looking for. I had also wanted a pink too but there was none left. The staff member then went over to their own personal store supplies and found a pink and gave it to me at no charge as she "would prefer it be used than stored away". So I got 2 embossing powders for $1.71! I was tickled pink as I can now finish my project without waiting for an online purchase to arrive. I received excellent customer service, a discount and a freebie....you can't get better than that!

    Eva's Needlework - artsandcrafts - Updated May 2026

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