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Bath & Body Works

3.7 (49 reviews)
Open 10:00 am - 8:00 pm
Updated 2 months ago

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3 wickets candles
Ane V.

I have been coming to this store whenever I am at the mall. And during the pandemic I purchased some products that are on sale. During those visits, I had a pleasant experience. Employees were friendly and helpful with me. They would be polite and tell me the on going sales. Happy shopping!!!!

Big moments
Peter X.

I stopped by this Bath and Body Works inside Valencia Mall today. I wanted to see what kind of sales they had on the candles. They had a lot of deals and the employees here are very helpful. They showed me the different candles and give me some recommendations. I also looked at their lotions to get some gifts idea for Christmas. This store has a lot of different products to select from and the prices are reasonable now but they'll likely be even better when Black Friday and Christmas is closer.

Candle
Lexi S.

This review is for the workers! They are always soooo nice and go out of their way to greet you and help answer any and all questions. I appreciate the attention to detail and how they transform the store for every holiday. Their items make beautiful gifts! I adore their designs on the candles, candle holders etc. I used to strictly use their essential oils bath oils for years, and hooked most of my friends and family. Store is always beautiful, clean, and easy to navigate. The cactus blossom candle is my favorite!

Lianne K.

Furthering my tour of B&BW shops, I had an offer for a free gift with purchase, plus buy 3 / get 3 on the signature body care items, so made a search for one in the Valencia area. The Google Maps feature took me to a spot that wasn't the right place. A call to the store righted that ship. It's upstairs in the main mall, between Macy's and Penney's. Typically, season-forward merchandise is in the front. This year, they didn't really focus on Spring scents, but rather went from their post-Christmas semi-annual sale right to featuring summer tropicals. I have Beautiful Day and Freesia from last year to take the Spring slot in my bathroom. I enjoy rotating scents and colors seasonally, and B&BW inspires me with lovely fragrances. Newest one is Gingham. Their rewards app is terrific with special offers that rotate at a blazing pace. If you ever shop with them, I highly recommend signing up for the app. The staff at this store was extremely welcoming and friendly / helpful.

Bath & Body Works located in the Valencia Mall! Fully Stocked Smells Amazing& always Super Clean!
Nancy M.

Every time we walk into this Bath & Body Works location immediately we are greeted by one of their awesome employees who brings us up to date on the ongoing sales and their newest fragrance line being featured... I had the pleasure of talking to Angel! So he was fabulous! Super friendly, professional, easy to approach and very knowledgeable as to what we needed! We felt very much like he cared about our questions and he was quick too! Over the last month or so a few of the other employees have helped me out too whether assistance from a manager or right out on the sales floor all the way to checking out! I took the liberty to ask for a few of the employees names: All 5 stars of course!...you know why because they are happy to help you! Always smiling, if you need something and it's not there they go out of their way to find it! They go above and beyond! I'd like to say a big thank you to the following rockstar employees Amy! Andrew! Ashley! Tatyana! All of you even those I haven't mentioned ... are incredibly beautiful wonderful hard working best employees ever! The environment is always cheerful and very much filled with the upcoming holiday seasonal spirit! We just love our shopping experience because you all make the visit worth while! This location smells so good! The shelves are always fully stocked and the store is immaculate! This overwhelming positive response is directly related to the Outstanding Customer Service we always receive at this location! Look forward to doing business! Please give recognition to all employees because of them too we enjoy shopping there!

Melissa H.

Who doesn't love bath & Body Works?!! Love this place , Customer Service is always awesome ! The girls always nice an friendly . Store was clean an there was a special on the candles , of course I had two . Always have deals going on , I recommend to download their app, there are better offers on it.

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12 years ago

Employees are the worst. A manager would not allow me to use a coupon from their website! Why offer coupons if they don't accept them?

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7 years ago

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14 years ago

I always end up getting free items at this store. I can't complain. Just like them on facebook and let the freebies begin!

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8 years ago

The worst semi annual sale I have ever seen. They basically had nothing to buy at 75% off as they advertised I'm done with them.

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Ask the Community - Bath & Body Works

Review Highlights - Bath & Body Works

Really love how the staff acknowledges customers as they walk in and offer assistance to help find the right products.

Mentioned in 4 reviews

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3.3(147 reviews)
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I haven't been into this location in awhile, met one of my friends here to grab some drinks at the…read morecafe and yap, while shopping around for a new book! Lots of options to choose from in the store, as well as some music albums and goodies. We stopped in the Starbucks cafe inside to grab a drink. They don't take the Starbucks gift cards here so it's cash or credit only, figured I'd ask though. I grabbed a chai with almond milk, tasted like more milk than my actual tea tho so wasn't too impressed. **UPDATE: I decided to come back in and try this cafe again, all for that $5 book with a drink purchase. It's called "pumpkin spice and everything nice" by Katie Cicatelli-Kuc. It looks like a cute fall read and to keep in the spirit I grabbed one of the fall drinks a pumpkin chai with almond milk and the pumpkin cold foam on top (btw it's dairy). This time my drink actually tasted like tea and not straight milk like last time. Maybe it was an off morning the time before. Barista's are always friendly and helpful, service is great and drinks come out fast.

I enjoy any Barnes & Noble and this branch is one I've been to a couple of times! You can get…read moreinspired creatively walking around in here and can also discover some great finds with books and movies. Free rewards program to sign up for with some sales and discounts sometimes throughout the year! The cafe area has a pretty good quantity of tables and chairs, and seems to be a great and cozy space for studying and getting some work done. Just be aware of potentially loud children in the cafe space since there is a large kid's area in the store and some families grab Starbucks coffee at the counter. The drinks here aren't too bad and are fairly delicious and made well by the baristas. No complaints here, except that the table seating area can use some more frequent cleaning! * public bathrooms * very large store with a variety of sections to shop around at *music/DVD section is separated by their own sensors and register * large parking lot

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Barnes & Noble - Movies and music area

Movies and music area

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