Stopped in the other day for an in person yoga class before the store had opened, this location is…read morereally nice. There's lots of free parking and it's located next to some pretty ponds. My class was taught by an instructor from yoga six and I really enjoyed the class, after we were invited to shop with some discounted prices.

Zero star to this store .Stay out of Valencia lululemon store , unhappy manager on the floor ,…read more be aware . When arrived at the store to exchange one item ,The employee mentioned to me that she ll honor the discount taken with the original receipt at time of purchase if I buy an extra item . So I did Unfortunately the manager with her rude attitude at time of check out ,denied offering it to me what the employee stated .

While shopping at Valencia Marketplace, we walked by this Boot Barn and the husband was fascinated…read more He said he's never been in one, so we walked in to check it out. The store is huge! But more importantly -- super clean and organized. My husband was surprised at the large selection of clothing, accessories, hats and of course boots for all ages. There is a hat station where they will steam your hat for that perfect fit. The staff is attentive, friendly and easy to find. I really liked the comfortable seating areas where you can decide on your selections or just wait for others to finish shopping. Lots of parking in the large plaza.

I came in for a present for a friend. I was very short on time and only had one picture for…read moreinspiration of what style to get. The staff member that helped me went above and beyond to help me pick the right pair of boots and to get the care items needed to maintain the beautiful boots. I want to go back when I have more time to explore but it's a very nice store and the staff are helpful and wonderful.

Worst experience I have ever had with any boot brand. I bought some very pricey work boots and due…read moreto their lack of quality went through them within 3 months. So I used there "Lifetime warranty" for it to get repaired. I waited 2 months for them to finally come back and to my disbelief the boots looked liked they weren't touched. The stitching still ripped etc... Just save your money and go else where trust me, not worth the hassle and waste of your hard earned money.

My husband needed shoelaces for his Red Wing work boots. He told me they replace shoelaces for the…read morelife of the boots. Plus they refurbish and oil the leather so the boot looks like new for free for the life of the boots. We left two pairs of my husbands boots to be refurbished. While we were there my husband bought another pair of boots. We were impressed with the salesman, Dimuth who sold us insoles for our boots and shoes. He was very efficient he measured my husbands feet and confirmed the size before having my husband try on shoes. Very impressed with the quality and service we received at this Red Wing store! We highly recommend Dimuth the salesman and this store!

Came in here with my nephew looking for jorts. He found what he was looking for and we took home a…read morepair of adidas shoes as well. Workers are friendly and helpful. He wanted to use his points and they helped him download the app so that he could. They carry all of the latest fashions for the skaters (kids in my opinion) But the store was well kept, organized, knowledgeable workers! Prices weren't bad.

oh wow... 10/10 costumer service! "Joey" was absolutely spot on and super helpful with everything i…read moreneeded. Best location ever and best employee ever

The service here was great. My kids were looking for a beginner board, and the staff went above and…read morebeyond to explain the sport, the different types of boards, and what equipment would be best for them. What I appreciated most was the attention they gave us. We never felt rushed or pressured to buy something. They genuinely wanted to make sure my kids had the right setup. I would definitely recommend them.

Big thanks to the Val Surf Staff for making us feel welcome as a family. We came in looking for…read moresnowboard boots late in the season and they spent time and really gave good knowledge in fitting. Even though selection was limited late season, we'll definitely be back.

I've always liked shopping in urban, they have a unique sense of style. It's mainly only women's…read moreclothing here, a decent size men's and a small area of clearance. Home goods and accessories throughout the store. It's a bit pricy for the regular items but if there's a sale or clearance you'll definitely score. The only downside about this location is the xs is always outta stock, so trying on an item doesn't always work in my favor. It's best to check online or in the app if the size you want is in store. Location is at the mall right next to Macys and across from coffee bean.

Urban outfitters have some great styles especially at this location. It's very clean and organized…read moreand the sale rack can sometimes surprise you with a few amazing finds! They also have some cute Hello Kitty items, which I am a sucker for:) The accessories range from belts, socks, hair and handbags. They have a cute lingerie/sleep wear and lounge wear section. *This store also has a decent size Men's section. *The changing rooms here don't require a sales associate to unlock. *The only downside for me is that they never have enough XS sizes in stock. But this goes for all locations. *The regular items can be pricey. *Plenty of free parking in the lot. *Located next to "Pressed." Worth stopping by and checking out.

I saw an advertisement for a shirt that was totally up my alley and decided to order that one and a…read morecouple others online to pick up at this store. When I went to pick it up I happened to see this backpack that I knew that my son would love. When I showed interest, the people working there said since I did a pick up order I would save an additional 25%. They tried to give me some suggestions on what I could buy since I was thinking about getting something for my daughter. When I told them I just wanted to look around, they let me look in peace. When it came time to purchase they told me I'd save another 10% for signing up for rewards. So I got my original shirts for a great deal, then got my son's backpack and something for my daughter as well for a great deal. I will say that the in store options were limited depending on what your fandom is. But ordering online and picking up was easy and I didn't have to pay for shipping. Plus I got ANOTHER 25% off coupon for a future purchase. Score!

I stopped by this Hot Topic store while inside Valencia Town Center. My wife like a Hey Arnold…read moreshirt I got her from the store before so I came to see if they had anymore. When I walked inside, a worker greeted me and asked if I needed any help. I told her that I was just looking at their tshirts and she let me browse. They have a lot of different shirts like Dragon Ball, music artist and etc. I didn't see any Hey Arnold shirt so I didn't buy anything.

I had a really disappointing experience with Valarie at the Valencia Bath & Body Works location…read moretoday. I placed an online order for pickup and simply wanted to exchange one scent for another since the items were part of a buy one get one free promotion. Instead of handling it as a straightforward exchange, I was told everything had to be fully returned and refunded back to my account in a few days. After she rang everything up again, the total came to $75, which was confusing because I should not have had to repay for an even exchange. When I politely questioned it, I was met with attitude instead of help. I then asked to just return everything, and the interaction continued to feel uncomfortable and unnecessarily difficult. What upset me most was after the return was processed, I got back in line to repurchase my items and noticed Valarie pull another employee aside into the back for quite some time. The entire situation made me feel like I was being talked about or labeled as a difficult customer when all I was trying to do was exchange one scent. Customer service and attitude matter just as much as store policies, and unfortunately this experience completely ruined what should have been a simple shopping trip. I wanted to add the whole time she took the other employee in the back to gossip about me, there was a huge line of customers Pl ask for a secret shopping experience here to see how badly managed is running this store!

I had my first terrible experience at Bath & Body Works on April 19th, and it came down entirely to…read morehow I was treated by one employee, Kelsey. I'm getting married in Cabo San Lucas and have been buying hand sanitizers in bulk for welcome bags. On a previous visit, staff had no issue with us grabbing sealed sleeves from the drawers, so I did the same this time. On this visit, an employee came over to me and asked if I needed help finding a specific scent and politely let me know that going through the drawers wasn't allowed, which I completely understood (though it might help to have those drawers locked or clearly marked if that's the policy). The only reason I'm putting 2 stars is because of this employee, and I'm so sorry I didn't get your name, but shoutout to you! After this interaction, my friend told me the cashier, Kelsey, looked pissed, and was the one who called the employee over with her walkie-talkie, and was "mad-dogging" us throughout the whole interaction. I was like, "Whatever, I get it, they have rules, and the employee was super nice about it, so no biggie." What I didn't appreciate was Kelsey's attitude at checkout. From the moment I walked up, her tone was cold, condescending, and frankly unprofessional. This totally caught me off guard because I was being very nice and friendly and thought there was no issue. While ringing me up, she removed all of the sanitizers from their plastic sleeves. When I politely explained that I needed them kept in the packaging for travel, she sighed, argued that they "weren't supposed to be in plastic," and thankfully went to get another sleeve. While she was gone, she rolled her eyes and mocked me to a coworker behind my back, with my friend, who she thought was a regular customer, sitting in a front-row seat to witness the disrespect. That alone was unacceptable. She returned with a replacement sleeve (which she also managed to damage), continued speaking to me in a dismissive tone, and only then decided to make small talk about my wedding as if nothing had happened. I was calm and respectful the entire time, which makes this even more frustrating. If there are store policies, that's fine, but there is absolutely no excuse for treating a paying customer with that level of disrespect. This experience felt less like customer service and more like being talked down to and mocked for no reason. I've always enjoyed shopping at Bath & Body Works, but this bully behavior has left a negative impression.