Worst experience I have ever had with any boot brand. I bought some very pricey work boots and due to their lack of quality went through them within 3 months. So I used there "Lifetime warranty" for it to get repaired. I waited 2 months for them to finally come back and to my disbelief the boots looked liked they weren't touched. The stitching still ripped etc... Just save your money and go else where trust me, not worth the hassle and waste of your hard earned money. read more

My husband needed shoelaces for his Red Wing work boots. He told me they replace shoelaces for the life of the boots. Plus they refurbish and oil the leather so the boot looks like new for free for the life of the boots. We left two pairs of my husbands boots to be refurbished. While we were there my husband bought another pair of boots. We were impressed with the salesman, Dimuth who sold us insoles for our boots and shoes. He was very efficient he measured my husbands feet and confirmed the size before having my husband try on shoes. Very impressed with the quality and service we received at this Red Wing store! We highly recommend Dimuth the salesman and this store! read more

Cool spot, after a few weeks wearing my Irish setter boots my feet have never felt more comfortable in a boot that was specifically for me. Comfort has no price, especially for feet. read more

Red Wing - Day one new Irish Setter boots - Shoe Stores Near Me - Santa Clarita, California

Great service and attention. These are the best work boots in the business. Thankful that we have this resource in the Santa Clarita Valley. I'll be back. read more

Wings Red is not for everyone. But i bring you all onto here today so that, if you CAN get these bad boys for cheap, then its the knees bees. They have the technology to tell you if your feet or flat, different sizes, and where your points pressures are. I write the yelp review for one reason only... Dimuth. He did labor around to get me the boots i wanted. I was being a bit of a sue picky, but the boots cowboy were definitely something i thought i wanted, until i realized the effort it took to take those off boots. I really did not need to say anything to dimuth, he just knew what i needed, but I asked for these red wings red, tall, with slip resistance, toe steel, and puncture resistance... Dimuth, thanks for turning my day around like a switched up phrased review yelp! read more

Red Wing - Shoe Stores Near Me - Santa Clarita, California

Red Wing boots are excellent quality for those who work in construction, utility services or landscaping! The bonus is that they repair and oil your boots! Highly recommend! read more

Never wasting my time here again. I swear every time I give this place a chance it's another let down. They NEVER have anything in stock! The front show room is always so nicely stocked but once you ask for a specific size you are told that they can order it and you will receive it in 7-10 business days. If I wanted to wait I would just go online and order it myself instead of wasting my weekend. NEVER AGAIN! read more

Don't want to sound like a crybaby, but the customer service was really bad. I've been wearing red wings for well over a decade now. Obviously along with the quality of the product, I shop there for their outstanding customer service. The barbershop and the red wing store are the only two places I feel catered to haha. And that wasn't there fir me today, as well as their selection was minimal. And the boot I was looking for, was not in stock. In the sales woman defense, the system was down but that was definitely not the Red Wings experience that I'm used too. When I left I called my buddy, and asked him if this is where he buys his boots (I just moved back to the area). He told me he drives to Northridge, because the customer service there has been lacking for quite some time ‍ read more

Came in on Saturday 2/2/2019. Didn't make a purchase, but I wanted to get my correct sizing for when I was ready to buy some Iron Ranger boots. Daniel helped me out with that, and he was incredibly friendly and informative. I thought they would just use the old school Brannock device, but they actually have something much higher-tech! You stand on some pressure-sensitive mats which relay the shape of your feet to a computer monitor. From there, they determine what size you need. You don't want to just assume your size with Red Wing boots! I've been looking to grab a pair of these for a while and from a bunch of online reading I've done, your size could be a half size to a size-and-a-half smaller than your normal athletic shoe size. For example, I'm usually a 12 or 12.5 on Adidas, but for Iron Rangers, I'd be an 11. So don't be afraid to come in just for sizing help, they do not pressure you to buy in the slightest. Daniel even gave me advice on sales and getting factory seconds for cheaper. read more

Red Wing - Trying on some Red Wing Iron Rangers, Amber Harness (Style #8111) - Shoe Stores Near Me - Santa Clarita, California

I bought a china made Irish setter against my own will due to the fact Thorogood boots doesn't make a water resistant boot. I gotta say, they sold me a pair of $70.00 Insoles also made in their favorite place china , The boots were $220.00. red wing is all china made and so are their sub par products. I Refuse to shop them ever again for betraying the American worker! If you're looking for a good boot ,Shop thorogood read more

I have three pairs, two of which Daniel helped out and those fit the best. He really takes the time to make sure they fit properly and is a genuinely great guy, I look forward to purchasing more! read more

Boots are great, but the customer service sucks. The salesman was very rude, cold, unfriendly and unprofessional to me and my family. Would have only giving 1 star but the boots deserve the extra star. read more

Very knowledgeable, friendly staff, quality shoe and worth every penny! Thanks again I'll love the rangers

Stopped in 12/27 around 1700hrs for a work shoe. Daniel was extremely helpful. He took the time to ask what kind of work I needed them for, listen to my concerns, have me try different options out, and suggest a great fit. Daniel had me stand on a machine that takes a heat type picture of your feet. The picture is displayed on a monitor on the wall so he can better explain what I needed. I ended up getting a great boot with inserts that support my high arch. The boots can be a bit pricey, but they seem to be made well, come with warranties, and even a cleaning maintenance service. I highly recommend everyone to at least check them out. Make sure and talk to Daniel for the best service. read more

The store is great customer service is good but, the selection at this location is lacking they're usually out of the size or they don't have the boot at all. I guess they're on a boat in the ocean somewhere lol read more

Horrible costumer service, from sale man is unprofessional and sarcastic. He wants to demand what to buy.

The staff is very helpful and also know a great deal about their brand. They also helped me acquire a set of boots that had been discontinued by redwing, never giving up. I had to replace a worn out pair of my favorite ones and they pulled through for me!! read more

We have bought many pairs of work boots for my husband through Red Wing and have always worked with Daniel. Daniel is a pleasure to work with. He knows every product and the exact boot that works for my husband. He is very patient and has such a great attitude. We will only go to Daniel for my husband's work boots! read more

Daniel and All The Staff are Awesome! And Like Family! I've Known Daniel for over 8 Years Never A Bad Day or Treats Anyone Different!!! This Young Man Proves Their is Kindness and Goodness in The World! I Always Hope The Best for Him and Hope Red Wing Knows How Awesome He is! After Years Working in Corrections California I've Supported a Mabel with Autism Daniel Has Always Treated Him with Kindness and Love!! God Bless read more

After 8 years of being a loyal customer, my husband went to purchase his 2nd pair of boots this year and had a horrible conversation by a condescending sales man. My husband just reminded him that he has a union discount and he told him that he would not be getting it because "lots of people" say that just to get a discount. My husband told him to search his account so he could see that it was there. He refused to look and told him that he would not be getting his 10% off! My husband took the boots off and told him "where to go"! Only after that did he offer a discount. We will not be going back to that store unless he is written up for BAD service and receive an apology from him and store manager! In these times, customers pay your wages dummy! read more

Unsure how or why this place has so many good reviews but maybe we went on a bad day...? I'm very disappointed with the service my husband and I got when we visited here a couple weeks back. They were sold out of every shoe my husband liked, and the gentleman that was working did not care to help us out. In fact, he rushed us out the door so he can get other customers in. This was a wasted trip and time; I would not recommend going to this location. read more

Read the fine print regarding the shoe warranty. I went in to see if I can get the shoe resoled, but was told the warranty wouldnt apply due to excessive use. I was not aware that excessive use would void the warranty at the time of the sale. I was lead to believe that they would be repaired if within the one year warranty, I had only used them 9 months. At about 7 months the stitching started to come undone in a section on both boots. They were a comfortable boot, but I will not be back for a replacemwnt pair. I think if your sales pitch is to push the warranty, let the person also know what can void it. read more

Red Wing - Shoe Stores Near Me - Santa Clarita, California

Ruuuuude customer service! I will find another place to get my work shoes!!!! I will not be back!!! read more

Red Wing - Shoe Stores Near Me - Santa Clarita, California

I have worked as an HVAC tech for 30 years and have used everything from Sears Die Hards to Wolverine boots . Now that I have owned a pair of Red Wing boots for 6 months I don't even want to take them off when I get home from work. Should have done this 30 years ago Thanks Valencia Red Wing, Nickair read more

Worked with Bilaney, my feet and I couldn't be happier. I own a pool service business and I'm around water and was tired of my feet being wet. That's what brought me into Red wings the first time and I was completely satisfied with those boots. Bilaney, pointed me in the right direction and based off the last pair, recommended a 1/2 size larger and she was right. I also picked up memory foam soles again and boot conditioning and a t-shirt. Thank you for everything and keeping my feet happy, dry and felling fresh at the end of day after day of hard work :)) Will be recommending Red Wing and Bilaney Michael read more

Great customer service!!! Thankyou to Daniel for providing us with great service. Very informative and very helpful when husband was trying on shoes. Went in to exchange my husbands shoes he got for xmas. It's was easy and painless exchange. You can tell when someone love there job. My husband loves his new shoes. Thankyou Daniel! read more

I cannot be considered a regular shopper at this Red Wing Shoes Store because all I bought from them over the past 10 years was a pair of boots and a pair of belts! I wear the boots when I go to the shooting range to practice target shooting. I have always brought back the shoes to them and they have always done an outstanding job in cleaning and polishing them. I have been wearing the belts for over 9 years. Since I have lost weight over the years, I had to bring in the belts on two occasions, to drill two new holes in each belt, to fit my waist. On every occasion I have been to the store, I received prompt and courteous service. The quality of the cleaning and polishing the boots was outstanding and at a very reasonable price. They did not charge me for drilling extra holes in my belts. For my experiences at this store, a 5 stars is awarded! read more

I have purchased 4 pairs of work shoes here over the last couple of years. They have treated me very well and the shoes have lasted longer than any other I have owned. I am on my feet 9 hours a day and most work shoes break down after about 3 months. My newest pair of red wings are about 6 months old and they still look and feel like the day I bought them. They made sure the fit was right and told me I could come back if I needed anything including laces or even new soles. This place is like an old fashioned shoe store from back in the day when quality and service meant everything. I highly recommend them. read more

Only Red Wing store, I will ever make a purchase from, for as long as they provide the service I have been receiving. Daniel and his crew are doing a great job, and I have turned plenty of friends and family member, onto the footwear. Being one of the smaller store, their selection is limited, but they are quick to get you what you need. Red Wing is a quality product, proudly made in the US, and you defiantly get what you pay for with them. Treat your Feet! read more

Customer service is awesome even we arrive before they closed they received us with good attitude.

This store went over and beyond my expectations!!! The customer service is fantastic and I can't thank them enough. They had issues with the soles being replace for hunting not for work. So they called me and let me know my shoes will be covered since it was the company's mistake it just took at total of 6 weeks. When the shoes came back they had blue stuff around the shoes that wasn't there before. So I left them for a day to get them cleaned. The next day my husband shows up to pick up his shoes and they gave him a new set of shoes because they couldn't get the blue stuff off. We weren't expecting this at all. We are so pleased and beyond grateful for the new pair. Thank you so much going over and beyond. Redwing !! Has our business for life . read more

If Daniel was still around I'd be giving this place 5 stars. Pretty unhappy with the replacement. I used to look forward to buying red wings and would brag about my home store which is Valencia. Daniel had an unlimited amount of knowledge when it came to the company and it's products. You were never steered in the wrong direction. I had to force myself to remain calm and refrain from telling the replacement to mind his tongue and watch his gestures. I'll be changing my home red wings store to Burbank unfortunately. Won't be buying from SCV again. read more

I highly recommend this Red Wing store to everyone in need of great quality work shoes or boots. First of all Daniel is very helpful and very knowledgeable of the products they sell. This store should receive a five star here in yelp, because of the overall great service they provide. And about the safety aluminum toe shoes I bought, which "fits like a glove", very light weight and comfortable. Good USA quality and durable. So Thank you! And keep up the outstanding service you provide to your customers. read more

Red Wing - Men's 6338 safety shoes "new arrival" - Shoe Stores Near Me - Santa Clarita, California

My husband had to get some new work boots. We walked into redwing and Daniel promptly helped us. He was friendly and knowledgeable and guided us to the perfect pair of work boots. He had excellent customer service and we could not be happier with how we were treated and the quality of shoe we received! Great job, Daniel and Red Wing! read more

Kinda glad to see this place is under new ownership. I was there a couple yrs ago and purchased a nice domestically-manufactured pair of work boots. I also pre-paid for a special-order domestically-manufactured belt, because they didn't have my common size on hand. I gave my cell number AND an email address, but never heard from anybody at the store. I intended to keep my receipt in a special place, however, of all the receipts that I routinely save, I'm unable to locate this particular receipt. Me thinks the employee pocketed my cash... Tragic read more

Customer service is what I would expect from a store. The store itself is a tad small and they might not have every option as some bigger corporate stores, but it serves its purpose. read more

Just came in to try on some of the boots for work..I was really impressed with the customer service. Very helpful and friendly..I would definitely come back to here to try some shoes on...I ultimately found a great deal online on the shoes I wanted but this place was a good experience read more

My wife and I went to red wing shoes today. The products are always top notch but today the service was even better than usual. We were served by Vilany who was so thoughtful and helpful that I wanted to take the time to mention it. read more

Totally disappointed with the warranty. Three weeks ago I bought "Worx" boots for my work and at the second week the inner insoles started to peel so I went to the store for a warranty inner sole change, SURPRISE! THAT IS NOT COVERED FOR WARRANTY!! I'm really disappointed because I bought my boots and after three weeks they are not longer useable. However Daniel was really polite and helpful, he's the best. I'm never buying there again read more

Two people working there and no other Customers they don't know how to help someone unless you know exactly what your looking for. They need to be trained on better customer service. We just walked out and went to the mall. Lost a sale sorry red wings !!!!! read more