I love this location of Michael's! The selections are still great and prices are awesome when you use the coupons from the app. And with the app you can check quantity available at the store. The staff were helpful and knowledgeable about their store. Lots of parking and easy access from the main roads. read more

Michaels - Front - Arts & Crafts Near Me - San Diego, California

Worst customer service ever from Michael's in Mira Mesa. Daniella definitely should not represent Michale's. I just to express my extreme dissatisfaction with the service I received from Daniella. As a frequent shopper, I have come to expect a certain level of professional support from Michaels; however, my recent experience was a total collapse of acceptable retail standards. The primary issue involved is a dismissive interaction with Daniella. I'm hoping this interaction was not because of color or racism! read more

I have not been to a Michaels in a long time and I had never been to this store and honestly I have never been in and out of a store so quickly! I loved that they had the self check out area because I feel like Michaels can have a long line to check out sometimes and I was going in for 1 thing. I wandered a few isles and easily found it with the help of their signs on the isles. I love how it is also an easy parking situation here with tons of parking. I am sure I will be back again soon! read more

Great staff. Their clearance section is a treasure trove. Walked in to find some soap making items for my wife's birthday and something for my girls.. Greeted by a beautiful and pleasant young lady named Lynn. Overall clean place and helpful staff and the manager is very knowledgeable, I forgot her name but it started with a J... Will definitely come back again! read more

Michaels - $40 soap maker for $10 - Arts & Crafts Near Me - San Diego, California

So fun to shop before Halloween and Christmas. My eyes are having a wow fest with all the bling, decorations, art supplies and more. Came at the right time since many items had 30-50% sales signs. Couldn't resist the fall critters, SO cute. Doc said one looked like my fur Bebe. Fun fun shopping adventure. Cashier asked if I wanted their credit card. I said no. She said you'll save $50 which changed my mind fast cuz the total was hefty this time. read more

See all

I've been in Michael's tons of times and had perfectly fine experiences but never thought to yelp them. Today changed all of that. I went through the snake line to get to the cashier and bam, in addition to the 1 cashier that was standing there, I also noticed 2 self check out screens. And let me tell you...these screens were nice! I was able to breeze through with these super intuitive screens and all of my discounts were applied with no problems! You can't go to Michael's without coupons, so make sure you check that out before you end up paying too much. I was also shocked that there were still plenty of holiday decor items to choose from. Even though I didn't end up buying from that area, my daughter was entranced by all the trimmings and we both left with a huge smile on our faces. Her because of the fun decor and me because of the self check outs. Haha read more

The staff was extremely kind, I came in 10 mins before closing and they helped me find exactly what I needed for. Honestly some of the best customer service I've ever experienced. read more

I will never bring my business again to the framing dept of Michael's at the Mira Mesa location. I knew what I wanted done and got treated very disrespectful by the sales associate (male) in the framing dept. He refused to provide the service I requested and chose to be very rude over the phone, and I had to retrieve me order due to his behavior. If you cannot provide good customer services, in a customer service role, when you need to find a job elsewhere. I will let ALL my associates know to never utilize the services of Michael's at the Mira Mesa location. Thank you, Disgruntled Customer! read more

Everyone was super helpful at this store!! Jimelle & justin were an amazing help with my difficult return.. this will be my favorite store out of SD county :) read more

Just got off the phone with Lori! Thank you for going above and beyond to make sure my order was ready for pick up! You guys rock!!! Love this store! read more

With my wife being such a crafty person I attributed to Pinterest she likes to make arts and crafts for gifts which makes my house is messy at times but Im not mad at her because she tends to find really good deals at Michael's or most things are either 70 or 80% off and if they're not then she uses her teachers discount I always ask her to show me the money she saves which of course she can't show me because she spending to save laugh out loud. This location is fairly new it's well organized and staffed the parking lot is shared with other retailers and restaurants but I never have difficulty finding a spot. I for one don't shop here often I only come in for frames to hang my Kobe Bryant Shaquille O'Neal Junior Seau LaDainian Tomlinson and Philip Rivers jerseys I might come in more often now that I have a son to buy more frames so that I can put his pictures everywhere. If you have a sweet tooth they do have a great candy aisle in front of the store they have Ghirardelli available for less than a dollar -amazing! read more

Michaels - What a deal - Arts & Crafts Near Me - San Diego, California

Didn't let me pee as a paying customer. I've been holding this all day. They said that they would unlock it and never did after I waited

Date of visit: February 1, 2020 Valentine's Day is coming up, and I wanted to give my lady a gift from the heart. Since she'd given me the key to her heart last year, I wanted to give her the key to mine (using an old house key I found while cleaning)... so time to bite the bullet and make my way to the newest Michael's inside the Villages at Mira Mesa/the Mira Mesa Mall in order to find some supplies to embellish the key. I normally try and stay away from Michael's on weekends, as the usual patrons would bulldoze me whilst looking for their craft supplies. Surprisingly, this wasn't the case here; the aisles are pretty spacious, and while it took me a while to find what I was looking for, I eventually got what I needed to make the key a worthwhile present for my lady. And there were no problems using the online coupon I'd printed out - though I noticed that what you can use them on is limited to crafting supplies only. I guess too many people were using them to pay for snacks, Lego kits, and non-crafting materiel. Not too bad a store! read more

Michaels - My coupon... sign up online for stuff like this and other discounts! - Arts & Crafts Near Me - San Diego, California

See all

This review is solely based off my experience with the cashier, a very nice young woman named Isabella. She was so friendly while checking out and so thoughtful. With customer service as good as this I would definitely come back as well as recommended coming here for your crafting needs. read more

I finally got a chance to pop in!! Joyce was the associate that helped me. I am working on a painting and really have no idea what I am doing, just the names of the products I need. She was super helpful in pointing me to the right aisles and making sure I found what I needed. I loved the selection in the pains, canvases and paint brushes!! If you can't find it here, they likely don't make it. The new store is clean, well organized and the staff was super friendly. I got to see Joyce again at the check out. The parked is shared and I expect as we get closer to the holidays it will get busy. But, why wait!?! Go now. Start your holiday crafting :) read more

We brought a large painting to be framed. When we got home it we learned it had been framed incorrectly and crooked. So we had to make two more unnecessary trips. The first to bring it back in, the next to pick it up again a week later. The kinda sorta pretended to care. Overall they have a great selection and quality items. read more

Two stars because of a negative experience I had with one of their employees. I came here to get two certificates framed. The employee at the front counter was friendly but I cannot say the same about the employee who was working in the framing department. I came up to framing and saw the employee (whose name I will not disclose) at the counter, I asked her if she could frame two certificates. She said yes and I also asked her politely if they could be trimmed and that's when things got nasty. Rather than politely explaining store policy, first she rudely denied the trimming in a snobbish attitude by saying "I'm not trimming those!" I asked what the issue was because I informed her that I've had my certificates trimmed to fit at that store before on several occasions, since the dimensions were slightly larger at that time. She then goes on a sarcastic rant about how long she's been on the job and says how she will lose her job in a condescending tone before finally explaining to me about the store policy. I walk back with one of my certificates unframed because I didn't need to deal with her unprofessional attitude. Back at the front counter, I addressed my concern about the framing department employee only to find out she is a manager. I requested to speak to the store manager instead because that kind of disrespect coming from a department manager was uncalled for given that all I asked was a basic service. Thankfully the store manager was more understanding of my concern. The shocker is how could someone with an unprofessional attitude in customer service be a manager and treat customers with little respect. This is honestly something I would expect from an entry level employee but not from a manager. read more

I'm definitely not a fan of this Michael's. I come here to get what I need and then I try to get the heck out of there. Once you know your way around this location, it's easy to find what you need, that is...if they have it. They never seem to be fully stocked with certain items. Mira Mesa is very much a creative community so I understand that it may be difficult to always be fully stocked. My issue here is the customer service. If you ask for assistance, they act like you're an inconvenience to their shift. I'm just not a fan of their employees. read more

My wife is the crafty one of the household so when I told her the event situation ahead of me and the budget, her immediate answer was "go to Michaels." As much as I really wanted to find a small and local art store to support, I'd say Michaels was probably the best choice for what we were looking to do. We got everything we needed in one swoop and were able to do contactless pickup so it was pretty on point for Covid times. read more

How does Michael's hire so many great employees? This is my 3rd positive Yelp Review about the Michaels on Mira Mesa Blvd in 3 years and a) none of the employees are family and b) I go there infrequently. This past Christmas, my daughter bought me Rosary Beads from the Ohio State bookstore where every 11th bead is shaped like a football. After 2 short months, one part of the bead broke. I went to a respected jewelry store and they said it would cost at least $35 to fix them. However, they offered another alternative. The jewelry store rep said that it could be fixed using "jump rings". Since my favorite Michael's was a 30-second car ride away, I asked, "Does Michael's have "jump rings?" She replied, "Yes"! 30 seconds later, I was in Michael's and I had no idea about their size or their appearance so I approached the first employee I saw. Her name badge stated her name was Mel so I asked, "Mel, can you help me find "Jump Rings" AND if I buy them right now, can you put them on these Rosary Beads right after I pay for them?" Mel thought, gave me a great beautiful smile, and then said, " I will try!" 8 minutes later, my Rosary Beads were "Like New". The moral of this story is, " The next time you are in a jam and it has something to do with arts, crafts, etc, go to the Mira Mesa Michael's store and ask for "Mel". She will bring a smile to your face and offer a solution to your challenge. Bill Harris read more

Love michaels but management and customer service sucks. Went there at Miramar location, I'm pregnant (8 months so I look pretty uncomfortable) and needed help finding an item and I had to go all the way to the front twice because the first time she said to go to the area and someone would be there for me and no one came so I had to go and tell her again! I would understand if they were busy ! But they weren't at all ! read more

This review is specifically for Kayla and the design team at Michael's custom framing. I have brought some artwork/vintage posters to get framed here and Kayla has killed it every time (and saved me quite a lot of money too). Will be only coming here from now on! Thanks Kayla! read more

This review is regarding management of this store location. After hearing and seeing different opening dates of when this store would be actually open, we drove by today this morning after 10am and saw no signage or advertising that store was even open so we assumed they were still open. That was until we later drove by 2hrs later and saw customer leaving the store. So we approached the front entry to our surprise the doors opened and customers roaming around inside. We came upon an employee and suggested they let customers know their open and she informed us that they have a banner ON THE SIDE OF BUILDING informing of their grand opening and they hav read more

Michael's is always a favorite. This one is brand new so it's very organized. Located in a great shopping center near Sprouts. Convenient! read more

Michaels - Michael's store front - Arts & Crafts Near Me - San Diego, California

It's about time that there's a Michael's here! I went the day after the grand opening and everything was neat and clean! Sometimes when there are grand openings, it gets messy. BONUS: I went in towards the end of the day. They had everything I needed and let's just say, I spent quite a bit. I love how everything is in order which is a big thing for me. The employees were helpful when I asked and they even asked me if I was doing alright, and only asked ONCE, which I love! There was also a decent amount of cashiers, so the lines weren't creating a maze throughout the store. The only reason why I docked off a star is because the aisles felt so small everywhere. If you need DIY anything, they've got it here! You start to get a bit more creative when you get in the store! read more

clean well organized , Friendly staff and in sure they will keep things in stock now when grand opening is over read more

Sep7 2021: Dean in framing is incredible! Rating 5of5stars. Sep11 2021: Google Maps and Yelp won't allow a zero of five rating, I called ahead to pick up framing which is very expensive and went out of my way to go to the store, was told that framing department the person leaves between 7:00 and 7:30 p.m., I asked if I could give my name to say that I was coming in for a pickup, was told to just come in even though the store is open until about 9:00 p.m., arrived 7:10 p.m. and was told the framing person had gone home at 7:00 and that I was not permitted to pick up my framing. Zero of five stars! I hope a manager sees this and will contact me. I spoke to a manager who was very defensive about not being able to sign out framing materials and have me pick it up, but my point was that I should have been told a hard time to arrive by for pickup, IE 7:00 p.m. read more

My bad experience at this place almost made me loose my mind. I could not believe the level of professional incompetence and ineptitude from the staff at the store. This is to include 3 different store managers I had to deal with to get my problem resolve. The employee that takes the cake is Dean in the framing department. I made a total of 6 different trips to the store just to find out that each time the framing in my picture was done incorrectly. The icing on the cake was Dean's lack of customer service and sympathy towards my situation. I too wish there was a way I could rate zero stars, and I noticed I am not the only one that had the displeasure to deal with Dean. Corporate office, how is it that this person still employed?!! I will definitely select a different store moving forward. Shame customers are being subjected to this kind of treatment by this individual. read more

Michaels in Mira Mesa reminds me of all the reasons I love a good crafts store. They had everything I was looking for, prices are amazing, and there is always a coupon to use. What actually made my experience was RUBA the associate working at the front. She was so kind and her customer service was top notch. Can't wait to go back. read more

Wow! It's like a super Michaels. More selection of pens, markers, drawing items, crafting etc. Will have to come back with my kids. It's also new so the place looks great. read more

It's really hard for my to review craft stores because they generally are super big and not enough staff, I feel the same here, some days are hit or miss, and even if I have a bad experience, I'll still come back because they sell things here I cannot get at target and they also have a better selection on cricut supplies and more variety of different types of vinyl than at hobby lobby. Anyways getting to the point on why I wrote the review, Jessica helped us out, but sure if she is generally up front, I usually all over the store working in display or organizing but she opened a register and took us when they were busy, she was so nice. We asked about a product and she was able to give us great information, and when doing a price adjustment on another product she didn't seem annoyed like another clerk was, but that has only been a one time occurrence as their staff is pretty amazing. I really do love this location read more

Almost always low in inventory so even when they advertise new items, it's not available in store or online. Why bother then?

A few weeks ago I went in to buy some crafts and while I had difficulty finding an item I stopped an associate who's name I cannot remember. She was shorter and possibly was wearing an apron, and if I am remembering correctly, she may have been apart of management. after asking her for some assistance I received the utmost attitude for interrupting something she was working on. Completely ruined my time making me feel like it was my fault for asking for help, that is exactly what you are here to help me with. It would be wise to start adjusting workers attitude, especially if this lady is management, she is setting a bad example for her coworkers. read more

Great customer service, very clean and organized, great prices and deals! Although I do find it odd how empty it can be some days but you guys do have a bit of competition across the street. Anyways! Amazing store! read more