I love the needles. I've been collecting one or two a year, and treasure them. However my last…read moreexperience left a lot to be desired. I'd ordered needles to start a special project. The size 8 needle arrived with a size 3 cable. When I called, the person who answered the phone obviously was more concerned about the incorrect cable getting back to them. I spoke to a couple other in my knitting group who said they'd had similar experiences. In a return call to the first representative, I told her of other knitters telling me they'd had similar issues, she said she'd never heard such a thing. Based on these Yelp reviews, I think that was less than an honest answer. When I spend this kind of money for the Cadillac of needles, I think there needs to be some customer service included. IN THE END, when pressed to speak to a supervisor (and I mean pressed), I did receive a return call. This woman rectified the situation immediately. No questions asked. She was very kind, apologized for any confusion. I received the correct cable within a day and all is right with the world. Too bad I had to fight for it!

These are wonderful needles - I own a number of the straight needles, and the stiletto points are…read moreamazing. But when I ordered a pair of circulars for a project, I called to ask about how quickly things ship, and I was told that if I ordered before Noon, the needles would ship same day. AND I paid a huge premium for overnight delivery. (Anyone who has purchased Signaure needles will be shocked to learn that I paid nearly as much for shipping as I did for the needles.) When I didn't get a shipping email, I called today - they day they were supposed to be delivered - to get the tracking number, and I discovered that "for some reason, those were not shipped out. I will see if I can get those out to you today." From reading the reviews here, it is clear that, while they make wonderful needles, their customer service is a huge weakness, and I am very disappointed.

I came in to find new ideas and the shop had lots of samples of projects I could see. The person…read moreminding the shop was so helpful and knowledgeable that I asked if she owned it and it turned out she was just a part timer. They had lots of really nice yarns, the projects were on trend and pricing was fair. The shop has a very friendly feel to it in terms of layout. I highly recommend this shop and can't wait to go back when I am in Wisconsin next.

Lovely yarn shop! The yarn is organized with many color selections. Lots of warm animal fiber yarns…read moreavailable for cold weather projects. Impressive accessory and needle selection too. I can't wait to come back again!

This place is super cute! They have so much yarn to choose from, they even have some from Japan!! I…read morebought a variety of different yarn and they all are super soft and very nice to work with!! Employees are very nice! They have four adorable cats that great you when you get there!! I definitely recommend this place!!

Yarn heaven, plopped in the middle of farms. This is however a world class shop! Yarns from all…read moreover, and patterns for ideas. The owner has even published her own books. Do not miss!!! Highly recommended!!

My go-to online yarn shop for all of my knitting needs-- specifically to buy yarn! I haven't found…read morea ton of selection with their notions and project bags, but I am very pleased with their yarns: -They have a wide selection of yarns, and I love that they always have sweater quantities in stock and ready to ship out within a day or two. My favorites are Isager, Sandnes Garn, Rauma, Hillesvag, and Jamieson's of Shetland. These are top tier yarn companies that are not the easiest to find online, and I have been so happy they are always in stock at this store. -The shop images are clear and easy to see, and I always find it very smooth and pleasant to shop online. I find myself using their site to compare yarn colors and get complete yarn information all the time since they list everything out & their images are high resolution. -They usually process my order quickly, and a huge bonus that they offer 10% certain brands and free ball winding. - I always get free shipping, and my order is easy to track and usually arrives within the work week. Overall I highly recommend them!

The yarns that are shown online are not held in store. I went to this location and was told the…read moreorder would not be ready as the items are not held in stock. This is something that should be noted on the website when ordering that items shown are not actually in stock and might need to get shipped. If I'd had known that the items are not in stock or in store I wouldn't have been driving for 3 hrs to get here. Wanted to get a yarn treat left empty-handed.

Limited selection of yarn but a very clean, neat and organized store. Service was great. They have…read moregreat yarn at reasonable prices some are pretty pricey, it really depends. The best thing is that the sell different brands of soap to wash your crochet or knitted items at reasonable prices.

Fiber Fever has come through for me more than once! I've had several recent customer orders and I…read moremessaged for an appointment to pick up my yarn and to see if they could hold my yarn until I could get in. They were super responsive, helpful and went out of their way to help me. Always a great experience at Fiber Fever!

I have yet to be in a knitting store that didn't have friendly, helpful, knowledgeable staff…read more Clearly there's a knitting subculture that is nicer, and more polite than general American Society. Good selection of yarn, classes, easy parking, and there's always a high level of expertise available for advice and coaching.

Three Bags Full is a feast for your eyes and your heart. Pure gorgeous color and texture (yarns,…read morebags, buttons, books, and all manner of needles, hooks, and well-crafted accessories) invitingly arranged everywhere you look. Amazing staff, exceptionally skilled and caring, are generous with their time and expertise. It is a delightful, cozy space, and if the yarns themselves or the samples displayed don't inspire you to start a project, the wooden tables continuously occupied by knitters (and crocheters, too) will make you want to pull up a chair and begin. Seated around the tables, it always looks like a group of friends have gathered to share time, stories, and craft--yet these are classes. Yes, you can sign up and join the party! And I have. Not only are there classes for specific projects, there are also classes where everyone is working on their own individual projects. Oh, how I love being able to have expert advice on how to read my patterns, fix my mistakes, and finish my projects. I love Three Bags Full, and the passionate, talented people who work there with my whole heart, and I invite you to visit. Support a local, woman-owned business. Take a class (they fill quickly), browse the notions (practical and/or whimsical, just what you need), and treat yourself to some fabulous yarn. Bring a friend, or make a friend when you get there (or both), you'll be so glad you did!

I bought the pattern for the Cashmere Cape, and Deb helped me select the correct yarn in my…read morepreferred colors. She gave me lots of good tips, and the pattern itself included lots of helpful information. my cape was a success. I'm so grateful for the help and very pleased with my cape. Thank you to The Cashmere Cape!

The are no longer a physical store! It is online only we drove here to find out the store is gone…read moreand it's online only

Visiting my daughter in Chicago and we decided to check out a few of the local yarn shops. This was…read moreeasily our favorite. The staff was warm and welcoming and very generous with their time, sharing information about yarns and patterns. Beautiful store with a nice selection of different yarns and notions. Will definitely come back and wouldn't hesitate to recommend!

I made a mistake and bought rather expensive double-pointed needles in the wrong size. Although…read morethe package was unopened, the store refused to exchange it for the correct size, saying it was a final sale. Seems unreasonable. No other complaints but I will take my business elsewhere.