Zion Cyclery has been my number one for 10+ years. I've tried to find a place that gives…read morecomparable service that isn't so far from me (50 minute drive), and nothing I've found compares. I was afraid that it might lose its soul when the family shop became a Trek shop. No worries. Zion still the best.

Super bike shop. I have been to the bike shop at this location since the mid-80s. It was a…read morefixture in the area then and it continues to be a local community friendly bike shop. Recently attended a winter fat bike ride to the beach. They had great route leads and made sure no one got dropped. They organized the routes, gave everyone store coupons and served lunch. What a fun way to spend a dreary winter day. Reloaded a bunch of bike needs as well. Love this joint.

I will never go back to this place again. Seemed friendly, nice service so I agreed to buy the…read more$8.00 bike tube. The nice person forgot to mention the $5.00 labor fee. If you go there, make sure you bring a full wallet. Cha-ching, cha-ching.

Friendly and knowledgeable staff and owner. Brought my bike in and waited for a flat tire repair…read more They took care of it right away. I would recommend this shop.

Great place and great service. Took my bike in for a few minor issues. They took care of me right…read moreaway, didn't charge me for little things they did and answered all of my questions about my next bike (future purchase). Will definitely make this my go-to bike shop! Shout out to Jared for taking good care of me and knowing his stuff!

I've had a hard time trying to frame this. I'll try this…read more I had to listen to a performative dood talk emanating from the floor worker to a customer about chain lubricant that went on and on and on and on and on and on and on and on and on and on and on. And on an on an on an on and on. And on and on and on and on and on and on and on and on and on and on. And on and on and on and on and on an on and on and on and on and on. It was a long time. I waited. And I waited some more. I did some serious waiting five feet away in a red sweater. No acknowledgment. No letting me know it might be a while. But that would've likely stopped the upselling I started to see. So I turned me and my bike around and left. It's hard for me to be on my feet that long. That's why I bike. Dood has a right to be into his subject matter. Usually shops want you to feel comfortable and respected as somewhat of a priority, even if you aren't being directly pitched at the moment... it just was not a good vibe. All doods working there when I was in. Way heavy on the dood vibe. Captive audience syndrome. Sigh. Dood has to do what a dood does. I avoid places like this. Going to the bike collective in Rogers Park instead next time.

Amazing service with tremendous technical depth and knowledge. A great place to have reliable…read morehelp. Thank you Redline! Tommy P.

Great knowledgeable local shop. As a garage builder I do 95% of my own work, for that last 5% I…read moretrust these guys to handle it - and they do!

The wheel and sprocket in Franklin is totally awesome! I am 73 years old with mobility issues. I…read morewas led to an electric trike bike! Their customer service is knowledgeable and very nice to deal with. I tried the trike outside the building and I was sold! I have not fallen at all when we go outdoors on trails in Franklin! Thanking you costumer service I feel I got my freedom again! Judy High

Great service. I've gone in a few times. This time I was in search of a new or semi new bike. The…read morereps helped me out right away and explained things. They gave me different options to go for and for how long those option would last for a little one. I did inquire about having one of the saris bike mounts being place on the vehicle, got told to purchase another bike and they' can help me. I'll just do it myself, I would've have the guy an extra $ tip for their service.

Great Service! Mark is a knowledgeable bike mechanic that not only did all the labor but also…read morehelped me to shop online for the best replacement parts after getting into a little accident. This is a really great service and I'm glad to have found him on yelp. Thanks!

The bike was tuned by this store. On the second ride (9 days after the tune up) the front wheel…read moredetached and my son went face down into the curb. He sustained several lacerations to his face and hands. He could have been killed or paralyzed by the negligence of this shop. They refunded us for tune up and tried to blame my son for tampering with his bike, which is absolutely wrong. My son was almost killed, DO NOT GO TO THIS STORE!

They knocked my rollerskate Xxx blox out of the park!!! Brian is a real professional, he guided me…read moretowards the right blocks for my experience level, aswell as answered all of my questions with AMAZING patience. He was also able to make them in my favourite colour. After a speedy turnaround I now have my dream blocks. I can't believe the level of customer service and attention to detail!!! They are so well made it blows my mind. I cannot wait to tear up the skate park with these XXX blox!!! HIGHLY RECOMMEND

Took my son in so he could get some trucks and hardware for his skateboard and Brian & Brinn were…read moresuper helpful. My son couldn't be happier, Thanks guys