Worked with Ralph in the Bike Shop. Great guy, very helpful and friendly. Needed a replacement bolt…read moreand pedal arm for 2 month old Huffy bike. Every place I called told me they wouldn't work on, nor deal with cheap bikes. $175 isn't that cheap! Anyway, Ralph not only checked it out and made sure everything was working properly, but had the bolt and new pedal arm (both from stock) installed and I was on my way in 10 minutes.

Honestly, this place is so odd! We have been in there 4 times and there is one young man nice and…read morethe rest are rude and ugly. I have bought 5 bikes last two years and one scooter and would never buy here! Then decided to try again and took bike in a week ago for minor repair and said we could pick up a week later. This is long time for simple repair and we call and hadn't started so we picked up and took to Zion cyclery! What a joke - turns out have to leave Kenosha!

Zion Cyclery has been my number one for 10+ years. I've tried to find a place that gives…read morecomparable service that isn't so far from me (50 minute drive), and nothing I've found compares. I was afraid that it might lose its soul when the family shop became a Trek shop. No worries. Zion still the best.

Super bike shop. I have been to the bike shop at this location since the mid-80s. It was a…read morefixture in the area then and it continues to be a local community friendly bike shop. Recently attended a winter fat bike ride to the beach. They had great route leads and made sure no one got dropped. They organized the routes, gave everyone store coupons and served lunch. What a fun way to spend a dreary winter day. Reloaded a bunch of bike needs as well. Love this joint.

I will never go back to this place again. Seemed friendly, nice service so I agreed to buy the…read more$8.00 bike tube. The nice person forgot to mention the $5.00 labor fee. If you go there, make sure you bring a full wallet. Cha-ching, cha-ching.

Friendly and knowledgeable staff and owner. Brought my bike in and waited for a flat tire repair…read more They took care of it right away. I would recommend this shop.

I've had a hard time trying to frame this. I'll try this…read more I had to listen to a performative dood talk emanating from the floor worker to a customer about chain lubricant that went on and on and on and on and on and on and on and on and on and on and on. And on an on an on an on and on. And on and on and on and on and on and on and on and on and on and on. And on and on and on and on and on an on and on and on and on and on. It was a long time. I waited. And I waited some more. I did some serious waiting five feet away in a red sweater. No acknowledgment. No letting me know it might be a while. But that would've likely stopped the upselling I started to see. So I turned me and my bike around and left. It's hard for me to be on my feet that long. That's why I bike. Dood has a right to be into his subject matter. Usually shops want you to feel comfortable and respected as somewhat of a priority, even if you aren't being directly pitched at the moment... it just was not a good vibe. All doods working there when I was in. Way heavy on the dood vibe. Captive audience syndrome. Sigh. Dood has to do what a dood does. I avoid places like this. Going to the bike collective in Rogers Park instead next time.

Great place and great service. Took my bike in for a few minor issues. They took care of me right…read moreaway, didn't charge me for little things they did and answered all of my questions about my next bike (future purchase). Will definitely make this my go-to bike shop! Shout out to Jared for taking good care of me and knowing his stuff!

Amazing service with tremendous technical depth and knowledge. A great place to have reliable…read morehelp. Thank you Redline! Tommy P.

Great knowledgeable local shop. As a garage builder I do 95% of my own work, for that last 5% I…read moretrust these guys to handle it - and they do!

Great service. I've gone in a few times. This time I was in search of a new or semi new bike. The…read morereps helped me out right away and explained things. They gave me different options to go for and for how long those option would last for a little one. I did inquire about having one of the saris bike mounts being place on the vehicle, got told to purchase another bike and they' can help me. I'll just do it myself, I would've have the guy an extra $ tip for their service.

Had a great experience testing out and purchasing a bike from Wheel & Sprocket in Franklin. Our…read moresales person patiently answered all our questions and helped us find the best bike that would fit our budget + needs.

3rd Coast Cycle's owner pulled a bait and switch on us and almost killed my partner. We found the…read morebike through an online listing. The owner had assured us everything was in order and ready to ride. When we took the bike out on the trails, my partner almost broke her neck on a downhill when the breaks suddenly gave out. We took it too a shop and found out that the wheels on the bike were not the original wheels and had been switched out. The rotors on the wheels were too small, leading it to quickly wear through the pads and suddenly stop working a couple hours into the ride. When we notified the owner, his response was "scary." Yes, incredibly scary. My partner could have died due to the owner 1) pulling a bait and switch and 2) not checking and ensuring the safety of the bike.

The bike was tuned by this store. On the second ride (9 days after the tune up) the front wheel…read moredetached and my son went face down into the curb. He sustained several lacerations to his face and hands. He could have been killed or paralyzed by the negligence of this shop. They refunded us for tune up and tried to blame my son for tampering with his bike, which is absolutely wrong. My son was almost killed, DO NOT GO TO THIS STORE!

They knocked my rollerskate Xxx blox out of the park!!! Brian is a real professional, he guided me…read moretowards the right blocks for my experience level, aswell as answered all of my questions with AMAZING patience. He was also able to make them in my favourite colour. After a speedy turnaround I now have my dream blocks. I can't believe the level of customer service and attention to detail!!! They are so well made it blows my mind. I cannot wait to tear up the skate park with these XXX blox!!! HIGHLY RECOMMEND

Took my son in so he could get some trucks and hardware for his skateboard and Brian & Brinn were…read moresuper helpful. My son couldn't be happier, Thanks guys

Traded a big honda for Honda rebel 500. I am 74 and needed less weight to hold up. From the first…read morevisit I was impressed with the selection and prices. So when I decided to trade in the St1100 for the 500, it was an easy choice. The maintenance tech walked me through the cost of the rebuild so I could compare fix to trade. I asked sales staff to go local with the loan if it was a competitive interest rate. It was a very good rate.. I have also worked with the parts people and they are as professional and knowledgeable as everyone else. They are good, professional, and honest people. I will only take my bike to Metz. If you want excellent service at a fair and reasonable rate, go to Metz Machines. I highly recommend them. Almost forgot, the after sales support is great!!

I was updated on the status of my bike throughout time. Dan took the rime ro make sure my…read morehandlebars and shifter were exactly were i nees them.