Patient and Helpful, I needed help, looking for a part to a cabinet lock. It was a custom size, so…read moreI was given a close by business suggestion. Knowledgeable help here! Offered help as soon as I went in the store. Was on my lunch from work. I will go back when I have time to shop.

My son had requested a piece of cut fiberglass from a hardware store on Douglas Avenue. This one is…read moreclose, so I go there, to see if they'd make the piece he wanted since I was there to get it & told them I'm not sure I'm at the correct hardware store.. Rather than look to see if they'd received any dimensions, the guy starts rolling on how they don't do these pieces ahead of time because sometimes people don't show up. Fine, I'd said that I figured they would wait until someone was there. Gave them my son's name, and the guy repeated himself about not doing it ahead of time, and if they had anything, it would be written down (waves his arm). He didn't even look, so I said my son's name again. He keeps repeating that they don't do it ahead of time. I told him again, he would have called with what he needed, and that he'd send someone to get it. So he asks me what he needs, and I said again, I don't know, he'd called a hardware store on Douglas with what he needed, and I'm not sure if I'm at the right one. He asks oh, he's not answering? Um, no, I don't even know what shape he wants, and he starts arguing over only doing 90 degree angles... well, squares & rectangles are 90 degree angles, and they're different shapes, and I didn't have a size. I was asking if they had the dimensions that my son called in so they could do it, or do I need to go to the other store. If he didn't remember the name, and there's no paper, the appropriate answer would have been, "No, sorry, we can't help you". Yes, I caught it the 1st time when he said that, and he's arguing about how I'm repeating myself. I was asking if they had the dimensions my son called in, it's a yes or no answer... And if that was a yes, now they can cut it now that I'm here, but no, the dude wants to go on repeat about not doing it ahead of time. So when I finally said I'm not arguing with him, he called ME ridiculous, when he clearly wasn't understanding my question, as a native speaker of Midwestern English. A pre-ORDER is not the same as pre-MADE. Just like you can't get a key cut without coming in with a key, fine, they won't cut fiberglass until the customer comes in to actually buy it... but did they get the request or didn't they? The answer would have been a yes or a no. Not an argument of what they do or don't make at the store ahead of time or not. Their customer service really stinks back there. The cashier was nice, though.

This location of Menards is huge…read more It's two story with a cart escalator. I didn't even know such a thing existed. But, at good ol' Menards? It sure does. I have a love/hate relationship with most locations of Menards. The love: They have literally everything. Their stores are packed with anything you may need for any DIY project you're considering, whether it's an indoor plumbing project our an outdoor landscaping adventure--they've got everything you need. The hate part comes in with the same note--they are so large and have so much stock that it's always a bit hard to navigate. So, exemplary service comes in clutch. Unfortunately, in my opinion, that's where many locations of Menards falls short. Not so, at this location! We were on the hunt for something specific, enlisted the aid of a worker who walked us to the aisle and made sure we found what we needed. Hurray! Get to it!

This is my go to Menards even though there's one closer! They always have plenty of stock, store is…read moreclean and organized and plenty of check outs! If you haven't gotten your holiday decorations, check this out! It's like a winter wonderland

Update: It's been a while since I was here, and they have…read moreexpanded into the space next door. A lot more room to display and stock all of their feeds and other items. Feels more welcoming and less cramped. Nice job! ************************************************ This is what a small business should be. Friendly service, knowledgeable staff, great selection, and reasonable prices. There are plenty of places that you can get feed products, but why wouldn't you want to reward a small local business that is consistently providing outstanding service.

Extremely nice people. Great prices. Great selection. I won't buy feed, corn, or anything else they…read moresupply anywhere else.

I had a special experience with these fine folks several months ago. I was looking for a quartz…read morecountertop for my kitchen but could not afford the normal pricing structure. The owner Bob, found me a remnant at a much reduced cost which sealed the deal. I'm addition, the quartz was absolutely gorgeous and of the finest quality. Everyone there was a joy to work with and extremely knowledgeable. Please consider them when in need of some remodeling. TIM F.

Great products, great people! Really enjoyed working with them as they were super helpful and…read moreextremely patient with us as we had many decisions to make.

I needed an adapter for my computer and called them as they were about to close. They had the part,…read moreI said I didn't think I could make it there before closing and the nice lady I talked to said she would wait for me which she did, such an awesome place, lots of cool stuff, I went back there another day to get a network cable so very happy with this place. Definitely going to be my place to go when I need stuff.

Very friendly. Great selection of components and tools. Old School electronics store with…read moreeverything from antennas to PCB materials. I make it a point to stop in every time I am in the area.

Do not go to this place The refrigerators do not work They have been sitting in that showroom for a…read moredecade it got delivered to my location and the refrigerator does not keep anything cold in fact my milk has curdled and they will not give you any of your paperwork at all saying that you paid anything

Great store. Brand new appliances. Everything for a wonderful price. We love shopping here to…read moresupply our home with the best appliances for the best prices.

Unfortunately I can no longer say I recommend this store for any of your parts or toy needs. The…read morelast two times I have been here the experience has been extremely lackluster and employees knowledge is extremely poor. Today I attempted to order some suspension parts through this store as they are a retailer for HellWig which has a part I'm looking to be able to purchase locally. The employee on the phone seemed confused from the beginning, put me on a hold after i gave him a part number and successfully found the part in their system. I then asked what brand sway bar end links they could order in to go along with that since i was already ordering from them and the employee began to tell me he doesn't even know what a sway bar end link is or what i'm talking about and that they are not a parts store, they just sell lifts. My previous experience to this one; I had stopped in to have my bed cover looked at as it was binding slightly and they "specialize" in bed covers. They dismissed me from the beginning and basically told me to just buy a new one from them. My only successful experience here was purchasing running boards a few years back. 1 good experience out of 3 is quite poor.

Stopped in to get some replacement bumpers for my folding bed cover which was purchased from TforT…read moreseveral years ago. Was hoping they had them in stock and I wouldn't have to order them as the manufacturer said. The employee that welcomed me knew exactly what they were. Not only did they have the exact ones in stock but they gave them to me no charge. That's first class service. I'll be a return customer.

Been here a couple time before. This time was looking for some lamp hardware for a special…read moreproject. Got super help, but unfortunately was not able to find what I was looking for. However, the staff person was able to give me some good ideas on how to accomplish what I was trying to do. That is the part that separates an Ace Hardware from the Big Box stores. Excellent service that makes the best attempt to help you solve your problem. They carry plenty of the usual items that you would expect from an Ace Hardware. Thanks!

Went in today for a new key. The experience was quick and the staff was very helpful. I was in and…read moreout in 10mins. We love Ace and keep coming back.