Took in a vintage Bang and Olufsen Beogram TX that was only getting audio out of one channel. I had…read moreit back fixed, cleaned, and lubed the next day! The price was very reasonable. I feared in the hundred(s) of dollars but it wasn't. Great place, great service, great work! Here's more on my experience: https://youtube.com/shorts/dMth3BqwZk4

If Ron can get the parts, there is no audio gear he can't fix. Friendly and very reasonable prices…read more I've been dealing with Ron on and off for the last couple of decades. I give him my unqualified recommendation. Racine is very lucky to have his shop in the city.

Isaac and Carlos were very professional. Installation was…read moresmooth and we are happy with the service. Now to try this new dishwasher!

OUTSTANDING......ABT ELECTRONICS My 92-year-old mother's TV…read morewas no longer working. My mother is severely disabled and cannot leave the house unassisted. I called ABT and spoke with Lou (his direct # 847-954-4140). I did some research before I called and liked the Samsung 55." 4K NEO QLED, originally $1,297.99, on sale for $897.99. Lou stated, "They had a sale starting tomorrow (Saturday) and that he could sell it to me for $651.00." Great! Lou said he could have it delivered next Tuesday. I explained my mother's situation and asked if it could be delivered tomorrow, on Saturday. Lou said, "I'll make it happen." Now that is exceptional customer service! Josh Hoffman was the technician who delivered and set up my mother's new Samsung TV. Josh programmed the Xfinity remote to the new TV, and my mother accidentally hit something that made the TV verbally announce everything she did. Josh asked if she wanted that, and my mother said no. Josh was quick-witted and a comedian; he had my mother laughing. You certainly can tell when an employee loves their job! THANK YOU SO MUCH, LOU AND JOSH, FOR MAKING THIS PURCHASE GO SO SMOOTHLY AND ENJOYABLE FOR MOM!

Mike was extremely knowledgeable about the range we were interested in and shared several features…read morethat we were unaware of. Thanks Mike!

Wrong washer was put on sales order and then installed. Also they are not returning our callread more

While venturing into the store, I noticed there was little garbage and was clear from any hazards…read more Once in the store, I noticed the display of seasonal and kids cheaper priced items to the left and customer service to the right. Great set up! My whole visit was to grab the Two Faced mascara for my daughter. I had the pleasure to speak with Jaelyn, who assisted me with getting the best type. Jaelyn was kind and helpful. Much appreciated! My daughter loves the product and it looks really nice on.

Stopped by here for late night snacks. Even thought it was close to 9pm, the grocery section was…read morepretty clean and organized. I was able to pick up few things after circling around the fruit, yogurt, and granola sections. I would definitely stop by again to pick up few things when I need something asap.

I came to the store to purchase a monitor. I knew what I wanted. When I entered the store a…read morefemale asked if I needed help and I said no, I knew where to go. Well I found the monitor and looked online and said there were two in the store, but I didn't see any on the shelves I couldn't find an employee and went to the check out area. I asked if there was someone who could help me get a monitor. That same female employee was near the cashier and stated, "well I asked you if you needed help when you walked in and you said no,". I was immediately turned off by this comment and left.

I've been burned by Best Buy before so I didn't go in with the highest of expectations, but…read moreactually everybody here was very professional, polite, and helpful. We placed an online order ahead of time and they were able to process it very quickly. Then we wanted to buy some other stuff that was on the floor and numerous people were there to help us and overall. Just probably the best experience I've had in while at a Best Buy. This team is a good team.

Everything went really smooth. I first talked to a customer service person who helped with the…read moreinformation i needed to help make my decision. The gentleman who helped me secure the purchase was very efficient. Both employees I would like to say thanks. I was having a bad day and you helped to improve it.

I visited Grand Appliance last Sunday to start my search for a new washing machine. I was hoping to…read morecompare a few models in person and was ready to talk through options, even if it was just the initial phase of my purchase. The experience took a sharp turn when I spoke to a salesperson. After I clearly stated that I was shopping around and also planned to visit Colder's to compare prices and models, the salesperson immediately became incredibly dismissive and rude. He looked at me and said, "What are you doing here when there is better prices at Colders?" and then literally just walked away without another word. I was honestly left standing there stunned. I understand that sales is competitive, but for an employee to actively tell a potential customer to leave the store and shop elsewhere is shocking. It clearly demonstrated that they do not value customer service or my business. Even my 11 year old daughter that was with me said, "Wow, they really don't want your business". I took the salesperson's advice and immediately left to spend my money with a company that understands basic professionalism. Save yourself the time and the frustration.

Service leaves a lot to be desired. When I purchased my phone I purchased the screensaver with free…read morelifetime replacement. My 17 yo son usually brings my phone in when I need a replacement. His schedule is a lot less demanding than mine. He can get there during non-peak hours a lot easier than I can. Last week he was told he was no longer allowed to do this even with my permission and my PIN. Today, I stop in myself to find a packed store and am told I have to wait until all other customers are served first. If they are getting new phones or new plans, it could be HOURS. I shouldn't have to wait HOURS for a 2 minute screen replacement that I've already been to the store twice for. Now I have to find time to go back a THIRD time and hope they are not too busy.

I was with AT&T for decades.. they officially lost my business because they could not do what T…read moremobile just did. We had 4 lines that we wanted with new upgraded phones and within hours of setting it up the new phone we're delivered to my house. T Mobile 's store manager Mike did a great job helping my family get established and set up with new phones and service. Thank you!

The guy gave incorrect information. My bill was way more than what I agreed to. I bought one…read morephone & was charged for 3 lines! I went back for him to fix it twice; he acted like I was the problem! Go to another location. The worst!

Do not go to this location. They will charge you for accessories to increase their sales, and they…read morewill not tell you about it. They are taking advantage of you just so they have more sales at their store. I had to talk to 3 representatives to be able to return items that I did not even order.