I went in looking to purchase a drone of some sort. I did end up finding one (DJI phantom 3 pro)…read more Next thing you know I test test it out nothing was charged so we had the controller plugged up to see if it woukd just fly. The motors started it up and when I tried to fly it ended up going straight to the ground so the propellers broke. No issue for me so I just said Ill take it. Before they closed they gave me a day to test everything out to make sure everything worked and even now when they reopend the worker there told me if there is an issue, bring it back and we will give you a refund. Turns out to be that the controller only stayed on with the charger plugged in and didnt charge at all. When I go back the next day to get a refund(as I was told would happen) the owner over the phone told me they cant give a refund and hung up. I tried asking if the worker could contact his boss again so we can work something out but just told him he cant talk he is too busy. I woukd think if a customer for your business is needing help with an issue you would find some time. Honestly not the best experience at all and that issue needs to be fixed if a person finds a problem with an item and if they were told they can bring it back they should stick on their word.

As somebody who's never been in a pawnshop before this one, it was an amazing experience to come…read moreout of a store with an amp and a guitar for only $200 bucks. The pricing is negotiable on 9/10 things in the store, if what your asking is actually a offer & not you being a lowballer. Great business, I'd recommend and I plan on going back once a week to see what else is on the shelves. P.S. Don't be fooled. They sell a lot more then just electronics.

This is by far the worst experience I have ever had in my life at a cellular dealer. I do not have…read moreboost mobile, nor would I ever switch to boost Mobile at this point but a friend of mine has boost Mobile.We were just there one day ago for a new phone and the girl that worked with us then was so polite -so helpful - no problems at all whatsoever using my Discover charge card. Today we go back to pay the bill that was due, and my friend came back to the car and said the card was declined, which was odd because it worked yesterday he tried a couple more times and it was still declined. I was not getting any notifications on my phone from Discover that any charges were being declined. I have it set up that way to notify me on purchases and declines. He came back to the car and I went in with the charge card because there was a baby in the car and couldn't be left alone (contrary to what he told the police that my friend kept coming in and out like he was gonna do something when an actuality, he wasn't sure what was going on inside the store ) I tried using the card and he showed me that it was declined, which struck me as odd because I was not receiving any email or text notifications that this purchase was being declined. I was at a loss. I got Discover on the phone and they confirmed it was a problem with boost mobile's card reader terminal and computer. This young employee kid kept telling me there was nothing he could do about it and that I would have to come back tomorrow. I asked if his manager was available to try to troubleshoot this problem. He said the manager was off today. I asked if anybody else was available to troubleshoot their card reader. He stated nobody was available. He said he has been accepting credit cards all day with no problems. he then told me that if I did not leave, he was going to call the police. I was shocked! For what?!? your terminal not working. He offered no other solution except to come back tomorrow. I told him to go ahead and call the police all of a sudden he was able to reach a manager named Addy. He made a statement to the police on the phone that he was afraid of me and thought I was gonna hurt him. Seriously!?! I'm a 60 year old woman!!! He then said he has my name and address (because he had the account pulled up) and knows where I live. Really!?! So that is what you use your customers information for? To stalk them?!? So the police show up and Addy was on speaker phone. Good we're all together now. Let's get this resolved! well the police officer told Addy that I wanted them to try running the card again and she said that she was reviewing the video and did not want customers " Like me" In her store. What the hell is THAT supposed to mean?? I think the bigger problem is having an employee like Marco's or Arthur whatever his name was - he keeps giving different names - That lies. I told him about the girl that waited on us yesterday saying that their computers were changed and they were under new management. Marcos said said she's lying that she is new and he has been there for five years. No new management - no computer updates. So I don't know who the heck to believe. I do know this we paid our bill online as I was not aware that was an option. And I will never ever recommend this boost mobile store on Sheridan Road in Zion to anyone. They do not know how to treat customers. Soon and very soon they will have no customers and I can't wait to see that day come. It couldn't happen to a better business! I will stick with my own cell phone provider and never refer anyone to this store. In all honesty, Marcos or Anthony or Arthur or whatever his name is today- I hope he learns to tell the truth and speak to customers like they are customers but with a manager Addy who says she doesn't even want customers "like me" in her store.. go figure. This boost outlet will go out of business quickly. Definitely reporting this incident to Boost corporate headquarters. Thanks for reading! Will update as needed.

Horrible customer service. My phone was stolen in summer, and I rushed to the office to block it…read more The guy handed me a piece of paper with a phone number! I told him again, hey, I don't have any phone to call from - my phone was just stolen, with all my information in it, but he didn't do anything! Luckily I was able to block my phone from my google account. Todays' experience prompted this review. I've been always paying at this location, card and cash, and was NEVER charged any service fee. Today I come, wait for 15 minutes because the guy is not there, and then he is charging me $5 "service fee" with my monthly payment. I bring my money directly to your office, and you are charging a "service fee"? Seriously?! I paid at another Zion location last month, and wasn't charged anything extra. Stay away from this place - they are ripping you off.

We had to stop by and get a phone repair done. In the process of doing so the person who helped us…read morewas great and I would highly recommend coming here again!!!

Stopped in to have an office laptop password removed. Work was completed same day. Great…read moreexperience from greeting me at the door to completing the task requested. I highly recommend.

he was great! they did a great job in fixing my headphones. super fast service at fair priceread more

They do a great job with being efficient but they recently replaced my screen this past march and…read morenow my touch sensitivity will shut off and I have to constantly turn my phone on and off to reconnect my screens ability to function. So they are fast but might be too fast and miss some details with reconnecting a new screen to you phone. I have gone other times and it has been great! It was $125 for new iPhoneXR screen so it is definitely on the pricey side. Sad that this last time has made my phone more difficult to use. A refund or re-repair would be lovely but I have lost that receipt since because I am used to trusting their services.